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JF 608 QUALITY CONTROL NORAZMIRA WATI AWANG [email protected]

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Page 1: Nota Bab 1 JF608

JF 608 QUALITY CONTROL NORAZMIRA WATI AWANG

[email protected]

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CHAPTER THREE – CONTROL CHART FOR VARIABLES

Understand control chart for variables

TOPICSCHAPTER ONE – BASIC STATISTIC

Explain basic statistic

CHAPTER TWO – BASIC QUALITY CONCEPT

Explain Quality Concept

CHAPTER FOUR – CONTROL CHART FOR ATTRIBUTE

Understand control chart for attribute

CHAPTER FIVE – Acceptance Sampling

Describe the method of a acceptance sampling in quality

control

CHAPTER SIX – Quality Cost

Describe quality cost in quality control

CHAPTER SEVEN – Quality Improvement Technique

Explain the quality improvement technique in quality control

CHAPTER EIGHT – ISO 9000 SERIES

Describe ISO 9000 Series for quality management

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Course Learning Outcome

CLO1 Express the relation of statistics and quality management system in understanding the principles and concept of quality control and

their application tools.

CLO2 Measure the quality of products and services by using control charts.

Statistical Process Control and Acceptance Sampling Methods.

CLO3 Propose the tools and technique that can be used to improve quality including cost associated in controlling quality of products

and services based on quality system ISO 9000 series.

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BASIC STATISTIC

CHAPTER ONE

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I N T R O D U C T I O N

This note will cover the basic

statistical functions of mean,

median, mode, standard deviation

of the mean, weighted averages

and standard deviations

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ET W H AT I S S TAT I S T I C ?

STATISTIC is the study of how to collect , organize, analyze

and interpret numerical information from data.

STATISTIC is both the science of uncertainty and the

technology of extracting information from data.

STATISTIC is a collection of methods for collecting,

displaying, analyzing, and drawing conclusions from data.

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A Few Examples Of Statistical Information We Can Calculate

Are:

Average Value (Mean)

Most Frequently Occurring Value (Mode)

On Average, How Much Each Measurement Deviates From

The Mean (Standard Deviation Of The Mean)

Span Of Values Over Which Your Data Set Occurs

(Range), And

Midpoint Between The Lowest And Highest Value Of

The Set (Median)

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Example (Examples of Engineering/Scientific Studies)

Comparing the compressive strength of two or more cement

mixtures.

Comparing the effectiveness of three cleaning products in

removing four different types of stains.

Predicting failure time on the basis of stress applied.

Assessing the effectiveness of a new traffic regulatory measure in

reducing the weekly rate of accidents.

Testing a manufacturer’s claim regarding a product’s quality.

Studying the relation between salary increases and employee

productivity in a large corporation.

W H Y S TAT I S T I C ?

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-it is an observations and information that come from

investigations.

It can also be described as sample.

Sample is taken from a population that is to be

analyzed.

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TYPES OF DATA

• those that represent the quantity or amount of something, measured on a numerical scale.

• i.e: the power frequency (measured in megahertz) of semiconductor

QUANTITATIVE DATA

• Those that have no quantitative interpretation

• i.e: they can only br classified into catogaries.The set of n occupations corresponding to a group of engineering graduates.

QUALITATIVE DATA

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Qualitative and quantitative variables may be

further subdivided:

Nominal

Qualitative

Ordinal

Variable

Discrete

Quantitative

Continuous

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STATISTIC DATA

UNGROUPED DATA

o Data has not been summarized

o Data are collected in original

form and also called raw data

GROUPED DATA

o Data that has been organized into groups ( into a

frequency distribution).

o Frequency Distribution : is the organizing of raw

data in table form, using classes and frequencies.

66 78 72

54 83 69

61 85 73

50 60 58

73 59 84

56 48 61

Class Frequency

0-5 4

6-10 5

11-15 4

16-20 3

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Building a Frequency Table

Find the class width, class limits, and class boundaries of the data.

Use Tally marks to count the data in each class.

Record the frequencies (and relative frequencies if desired) on the table.

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Frequency Tables

A frequency table

organizes quantitative data.

partitions data into classes (intervals).

shows how many data values are in each class.

Class Class

Boundaries

Frequency

50-59 49.5-59.5 4

60-69 59.5-69.5 5

70-79 69.5-79.5 4

80-89 79.5-89.5 3

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Data Classes and Class Frequency

Class: an interval of values.

Example: 60 x 69

Frequency: the number of data values that fall within a

class.

“Five data fall within the class 60 x 69”.

Relative Frequency: the proportion of data values that fall

within a class.

“31% of the data fall within the class

60 x 69”.

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Structure of a Data Class

A “data class” is basically an interval on a number line.

It has:

A lower limit a and an upper limit b.

A width.

A lower boundary and

an upper boundary

(integer data).

A midpoint.

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Analysis of Data

176

Descriptive Analysis

Range: difference between maximum value and minimum value Min: the lowest, or minimum value in variable Max: the highest, or maximum value in variable Q1: the first (or 25th) quartile Q2: the third (or 75th) quartile

1 2 3 4 5 6 7 8 9 10 11 12 13

Min MaxMean or Mode25th 50th

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Histograms

Histogram – graphical summary of a frequency table.

Uses bars to plot the data classes versus the class frequencies.

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12-19

MEAN- UNGROUPED DATA

The arithmetic mean is defined as the sum of the observations divided by

the number of observations

where

= the arithmetic mean calculated from a sample pronounced ‘x-bar’)

Sx = the sum of the observations

n = the number of observations in the sample

The symbol for the arithmetic mean calculated from a population is the Greek

letter μ

n

xx

x

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12-20

MEAN – GROUPED DATA

Calculation of the mean from a frequency distribution

It is useful to be able to calculate a mean directly from a frequency table

The calculation of the mean is found from the formula:

where

Σf = the sum of the frequencies

Σfx = the sum of each observation multiplied by its frequency

f

fxx

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12-21

MEAN – example

1. Find the mean of 25, 47, 30, 61, 44, 59, 38

2. Find the mean in the following data.

Class Frequency

30-49 6

50-59 9

60-69 12

70-79 13

80-89 8

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12-22

MODE

The mode is number that occurs most frequently in a set of numbers

Data with just a single mode are called unimodal, while if there are two modes the

data are said to be bimodal

The mode is often unreliable as a central measure

Example

Find the modes of the following data sets:

3, 6, 4, 12, 5, 7, 9, 3, 5, 1, 5

Solution

The value with the highest frequency is 5 (which occurs 3 times).

Hence the mode is Mo = 5.

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12-23

Calculation of the mode from a frequency distribution

The observation with the largest frequency is the mode

Example

A group of 15 real estate agents were asked how many houses they

had sold in the past year. Find the mode.

The observation with the largest frequency (6) is 4. Hence the mode

of these data is 4.

Number of houses sold F

1 2

2 4

3 3

4 6

Total 15

MODE

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12-24

Calculation of the mode from a grouped frequency distribution

It is not possible to calculate the exact value of the mode of the original data from a grouped frequency distribution

The class interval with the largest frequency is called the modal class

Where

L = the real lower limit of the modal class

d1 = the frequency of the modal class minus the frequency of the previous class

d2 = the frequency of the modal class minus the frequency of the next class above the modal class

i = the length of the class interval of the modal class

i21

1

dd

dLMo

MODE

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12-25

MEDIAN

The median is the middle observation in a set

50% of the data have a value less than the median, and

50% of the data have a value greater than the median.

Calculation of the median from raw data

Let n = the number of observations

If n is odd,

If n is even, the median is the mean of the th observation

and the th observation

2

1n~ x

2

n

1

2

n

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12-26

MEDIAN

Calculation of the median from a frequency distribution

This involves constructing an extra column (cf) in which the frequencies are cumulated

Since n is even, the median is the average of the 16th and 17th

observations

From the cf column, the median is 2

Number of pieces Frequency f Cumulative frequency

cf

1 10 10

2 12 22

3 16 38

38f

Example

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12-27

MEDIAN

• Calculation of the median from a grouped frequency distribution– It is possible to make an estimate of the median– The class interval that contains the median is called the median class

Where

= the medianL = the real lower limit of the median classn = Σf = the total number of observations in the setC = the cumulative frequency in the class immediately before the median

classf = the frequency of the median classi = the length of the real class interval of the median class

if

x

C2

n

L~

x~

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12-28

Quartiles

Quartiles divide data into four equal parts

First quartile—Q1

25% of observations are below Q1 and 75% above Q1

Also called the lower quartile

Second quartile—Q2

50% of observations are below Q2 and 50% above Q2

This is also the median

Third quartile—Q3

75% of observations are below Q3 and 25% above Q3

Also called the upper quartile

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VARIANCE AND STANDARD DEVIATION

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Example

Find the variance and standard deviation for the following data

Solution:

No. of order f

10-12 4

13-15 12

16-18 20

19-21 14

Total 50

No. of order f x fx fx2

10-12 4 11 44 484

13-15 12 14 168 2352

16-18 20 17 340 5780

19-21 14 20 280 5600

Total 50 832 14216

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Analysis of Data

326

Descriptive Analysis

Frequency distribution- A table that shows a body of your data grouped according

to numerical values

Example:

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Analysis of DataDescriptive Analysis

Mean

arithmetic average of a set of number

Median

the middle observation in a group of data when the data are

ranked in order of magnitude

Mode

the most common value in any distribution

Height

Mean: 170+190+172+180+187+174+174+166+164+182

10= 𝟏𝟕𝟓.9

Median: 174+174

2=174

164 166 170 172 174 174 180182 187 190

Mode: 174

Variance: (170−175.9)2+(190−175.9)2+ ∙ ∙ ∙ +(164−175.9)2+(182−175.9)2

(10−1)

=74.77

Standard deviation: 74.77 = 8.65

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Symmetric distribution of values around the mean of a variable

(Bell-shape distribution)

Mean ( 𝑋 or μ)=30 Mean ( 𝑋 or μ)=70) Mean ( 𝑋 or μ)=10

s.d (s or σ) = 24

s.d (s or σ) = 40

s.d (s or σ) = 19

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6

Normal distribution: Mean, Median, Mode

Mean: arithmetic average of a set of numberMedian: the middle observation in a group of data when the data are ranked in order of magnitudeMode: the most common value in any distribution

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9/14/2010

Standard Deviation (σ)

95%

99%

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The skewness of a distribution is measured by comparing the relative positions of the mean, median and mode

Distribution is symmetricalMean = Median = Mode

Distribution skewed rightMedian lies between mode and mean, and mode is less than mean

Distribution skewed leftMedian lies between mode and mean, and mode is greater than mean

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SKEWEDNESS

Means are distorted by extreme values, or outliers

1. Using median instead of mean

2. If necessary, transform to normality, especially in regression analysis

Left-tail is longer Right-tail is longer

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ET A radar unit is used to measure speeds of cars on a motorway.

The speeds are normally distributed with a mean of 90 km/hr and a standard

deviation of 10 km/hr. What is the probability that a car picked at random is

travelling at more than 100 km/hr?

EXAMPLE Normal distribution

Solution:

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a) Calculate the mean of the salaries of the 20 people.

b) Calculate the standard deviation of the salaries of

the 20 people.

height (in cm) -

classes

frequency

120 - 130 2

130 - 140 5

140 - 150 25

150 - 160 10

160 - 170 8

The following table shows the grouped data, in

classes, for the heights of 50 people.

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THANK YOU