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    New Public

    ManagementPresented by:

    Ethel N. MendiolaUlysses Quinton

    Dada Villanueva

    PA 201 Class, UP-NCPAG

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    Presentation Outline

    I. What is NPM?

    II. Emergence of NPMIII. NPM: Steering not rowing

    IV. NPM in the Philippines

    V. NPM and Governance

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    I. DEFINITION OF NPM

    A new paradigm that has emerged aimed at fostering aperformance-oriented culture in a less centralized public

    sector (OECD, 1995) characterized by: A closer focus onresults; REPLACEMENT OF HIGHLY CENTRALIZED,HIERARCHICAL STRUCTURE BY DECENTRALIZEDMANAGEMENT WHERE DECISIONS AND SERVICEDELIVERY ARE MADE CLOSER TO THE POINTS OF

    DELIVERY { DECENTRALIZATION AND DEVOLUTION};DEVELOPING COMPETITION (to improve quality ofservice and delivery) CHRISTOPHER HOOD

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    I. DEFINITION OF NPM

    MANAGERIALISM (Christopher Pollitt) public

    administrators are called managers

    POST-BUREAUCRATIC PARADIGM (Michael

    Barzeley) move away from traditional brcxy

    REINVENTING GOVERNMENT (Osborne and

    Gaebler) entrepreneural govt

    REENGINEERING - Hammer and Champy

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    PUBLIC PRIVATE PARTNERSHIP (Wolfgang

    Meyer) OR MARKET-BASED PUBLIC

    ADMINISTR

    ATION (Lan and Rosenbloom )

    >Commercialization

    >Privatization

    >Contracting-Out

    >Build-Operate-Arrangement

    I. DEFINITION OF NPM

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    Various definitions of NPM have some points in

    common:

    >major shift from traditional PA = results & personal

    responsibility>moving away from classic bureaucracy = flexibility

    >more systematic evaluation of programs

    >more on steering than rowing

    >commercialization of governmentfunctions

    >value for money and cost-effectiveness

    I. DEFINITION OF NPM

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    II. EMERGENCE OF NPM

    WHERE ORIGINATED?

    WHEN ORIGINATED?

    WHY SHIFT FROM TRADITIONAL PA

    TO NPM?

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    II. EMERGENCE OF NPM

    Started in 1970s in UK under Thatcher

    government

    Also practiced in The Netherlands,France, Germany, Switzerland and Spain,

    among others in the 1980s

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    II. EMERGENCE OF NPM

    Reasons for shifting to NPM: situation in

    1970s

    1. Traditional PA simply didnt work anymore2. Declining revenue

    3. Economic problems in 1970s

    4. In search for a government that works better

    but costs less

    5. Financial distress

    6. Private sector was successful with its own

    management techniques

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    II. EMERGENCE OF NPM

    Reasons for shifting to NPM: situation in

    1970s

    7. Dissatisfaction within public administration

    8. Over-bureaucratization

    9. Displeasure of citizens

    10. More democracy/participation

    11. Competition to attract business Globalization

    and other developments

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    II. EMERGENCE OF NPM

    Reasons for shifting to NPM: Traditional

    PA vs. NPM

    >Traditional PA: highly-hierarchical, very centralized,rule-bound

    >NPM: highly decentralized, structure is flat and

    lean, service delivery is closer to the people, public

    managers are more empowered thus more flexible> NPM offers a more realistic approach than TPA

    >TPA: structure is too rigid and cumbersome and

    slow for the new era of instant communication

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    II. EMERGENCE OF NPM

    Reasons for shifting to NPM: Traditional

    PA vs. NPM

    >NPM: do away with tight hierarchical control bydelegating the discretion to lower levels

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    II. EMERGENCE OF NPM

    Countries that practiced NPM

    > UK underThatcher Government (late 19th

    century)

    > The Netherlands and the Tilburg Model in

    1980s

    Situation: economic recession, opacity, lack of

    productivity and hierarchy in the government.

    Reform: rearranging responsibilities and

    introducing a decentralized structure (Tilburg

    Model); introduction of output budgeting,

    performance indicators

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    II. EMERGENCE OF NPM

    Countries that practiced NPM

    > FRANCE and the Act of Decentralization in

    1982 Situation: centralist governance and strong elitist

    career civil service; administration is built on a

    complex system of administrative law; local

    governments had no regulatory and legislative

    power; lack of local democracy

    Reform: local autonomy thru 1982 Act of

    Decentralization; decentralization & devolution of

    tasks & responsibilities to lower levels of admin.

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    II. EMERGENCE OF NPM

    Countries that practiced NPM

    > GERMANY and the New Steering Model in

    1980s Situation: classical hierarchical; traditional

    principles of the civil service; dissatisfaction of

    city managers, politicians, and other civil

    servants; Reform: development of the so-called New

    Steering Model (internal organizational

    reform,management contracts, decentralized

    responsibility, budgeting,and accounting)

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    II. EMERGENCE OF NPM

    Countries that practiced NPM

    > SWITZERLAND and the Results-Oriented

    Public Management in 1990s Situation: dissatisfaction with the old model,

    financial pressure, deficiency in input, opacity,

    inflexibility, bureaucracy and over-control of

    operative decisions Reform: Results-Oriented Public

    Management

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    II. EMERGENCE OF NPM

    Countries that practiced NPM

    > SPAIN in 1978

    Situation: transformation from a highly-

    centralized state into a democratic politically

    decentralized state after the Franco era

    Reform: organizational redesign, budgeting byobjectives, human resource reorganization (e.g.

    City of Barcelona, One-Stop-Shop policy in

    1995); principles of accounting were

    introduced

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    EMERGENCE OF NPM

    IN SUMMARY, NPM WAS CREATED TO REMEDYA PATHOLOGY

    OF TRADITIONAL BUREAUCRACY THAT IS HIERARCHICALLY

    STRUCTUREDA

    NDA

    UTHORITY-DRIVENA

    ND TOCONSTRUCTA GOVERNMENT THAT IS COST-EFFICIENTAND

    MORE RESPONSIVE TO THE PEOPLES NEEDS. THE

    REFORM RESULTED TO SAVINGS, IMPROVED PROCESSES,

    IMPROVED EFFICIENCY, GREATER EFFECTIVENESS,AND

    MORE CAPACIOUS/FLEXIBLE/RESELIENTADMINISTRATIVE

    SYSTEMS. HOWEVER, NPM IS JUST IN ITS INFANCYANDJUST LIKE ANY OTHER THEORIESAND PARADIGMS, IT

    ENCOUNTERED PROBLEMS & CRITICISMS DUE TO SOME OF

    ITS WEAKNESSES

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    III. NPM: Steering not Rowing

    Theoretical Bases of NPM (Hughes)

    o Economics

    Public choice Results, Efficiency and Measurement

    o Private Management

    Focus on results and objectives

    Owen Hughes. Public Management and Administration: An Introduction (2ndEdition). 1998

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    TRIPARTITE APPROACH to PA

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    III. NPM: Steering not Rowing

    3Es plus RELEVANCE, CLIENT-

    ORIENTEDNESS AND EQUITY (Pilar)

    Public Service Values:

    o Administrative and political accountability

    o Nationalism and Good Governance

    o Public-Private Partnership in Poverty Alleviation

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    Core Principles of NPM(Osborne and Gaebler, 1992)

    1.Steer, rather than row

    2.Empower communities to solve their own

    problems

    3.Promote and encourage competition ratherthan monopolies

    4.Be driven by mission rather than rules

    5.Be results-oriented by funding outcomesrather than inputs

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    Core Principles of NPM(Osborne and Gaebler, 1992)

    6.Meet the needs of the customer rather thanbureaucracy

    7.Concentrate on earning money rather than justspending it

    8. Invest in preventing problems rather than incuring crises

    9.Decentralize authority than build hierarchies

    10. Solve problems by influencing market forcesrather than creating public programs

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    PROBLEMS CONFRONTING

    PA IN RP

    BLOATED CIVIL SERVICE

    As of 1999, a total of 1.473 million personnel were

    employed in government.

    65 percent of all government employees are assigned

    to national government agencies and only 27 percent

    to LGUs.

    35 percent - 40 percent of the national government

    expenditures are channeled to personnel services

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    PROBLEMS CONFRONTING

    PA IN RP

    DETERIORATING INVESTMENT CLIMATE

    Causes:

    weakness of the legal and regulatory framework limited recourses available to resolve disputes

    high level of political intervention in the

    commercial sector

    Greater cost of power and labor as opposed toother neighboring countries in the region

    CORRUPTION

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    PROBLEMS CONFRONTING

    PA IN RP

    PROBLEMATIC CONDUCT OF ELECTIONS

    Election fraud

    Absence of modernized election system

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    NPM in the Philippines

    The role of technical consultants in the formulation of

    reform interventions led to the introduction of some

    NPM concept in the Philippines.

    many of the NPM inspired reform initiatives in the

    Philippines are hastened by the presence of IT

    infrastructures

    structural adjustment programs of multilateral lending

    institutions like the World Bank, ADB and the

    International Monetary Fund (IMF) have contributed to

    the growth of NPM in the Philippines.

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    Did NPM lead to

    better governance?

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    Thank You!