nwt hss action plan 2006 - 2010pubs.aina.ucalgary.ca/health/62204.pdf · action plan 2006 – 2010...
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Northwest TerritoriesHealth and Social Services
AAccttiioonn PPllaann22000066 –– 22001100
August 2006
Early in 2002, the Minister of Health and Social Services approvedthe Action Plan 2002 – 2005. That plan described actions on anumber of fronts, all directed toward improving the NWT health andsocial services system: improved services to people; increasedsupports to staff and trustees; development of an integrated servicedelivery model; and improvements in system-wide management andaccountability. Those actions are now either completed or ongoing.
In 2005 the Department and the Health and Social ServiceAuthorities undertook to update the system-wide strategic plan,which resulted in the development of Shaping Our Future, 2006 –2010. That document lays out the high-level strategies that will beundertaken in the coming years. This current Action Plan details thespecific actions that will be undertaken by the NWT health and socialservices system over the next five years in order to move forwardwith our updated strategic plan.
The development of the Integrated Service Delivery Model (ISDM)was one of the major accomplishments of the previous Action Plan,and forms the foundation for Shaping Our Future 2006 – 2010.Consequently, the initiatives that are detailed in this current ActionPlan are organized around the six core services of the ISDM, alongwith the addition of actions that support improved management andaccountability for the delivery of health and social services to thepeople of the Northwest Territories.
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 1 of 21August 2006
1. Promotion and Prevention Services
1.1 Improve the health ofcitizens and supporthealthy personal choices:
The long-term sustainabilityof the NWT health caresystem is seriouslythreatened by the fact thatthe majority of chronicdiseases, such as cancers,dental diseases, diabetes,cardiovascular deficiencies,and disabilities that in certaincases are the result ofunhealthy lifestyles and high-risk behaviours, which couldbe prevented.
Through the Healthy ChoicesFramework, Ministers of thesocial programs departmentshave committed to acollaborative and coordinatedapproach to health promotionand are leading thedevelopment ofinterdepartmental actionplans to address unhealthybehaviours.
Stable funding, equivalentto 1% of the department’sbase, will be allocatedannually to sustaincoordinated socialmarketing initiativessupporting the GNWTHealthy ChoicesFramework.
A) Tobacco Strategy
Butthead social marketingcampaign focused on 8 –14 year old smoke freecommitments
Proclamation andimplementation of theTobacco Control Act
Evaluation of the first fiveyears of the TobaccoAction Plan
Renewal of the TobaccoStrategy (2007-2012)based on the evaluationresults
2007/08, ongoing
Annual event through2010/11
October 2007
Report available in May2007
Cabinet approval bySeptember 2007
Department
PH
PH
PH
PH
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 2 of 21August 2006
B) Healthy Eating andActive Living Strategy
Healthy Eating SocialMarketing Strategy
“Drop the Pop” promotionlinked to Dental HealthPromotion Strategy -
Work with ECE to develophealthy food choicepolicies in all NWTschools
Healthy Foods in FacilitiesDirective – implement thehealthy food choicespolicy in all HSSworkplaces and facilities
Get Active Challenge
(C) Injury Prevention
Territorial Strategy onInjury Prevention ready forCabinet approval
(D) TB Action Plan
Update the TB Manual forhealth care providers
Final report on results ofthe TB Action Plan
Beginning in 2006 andcontinuing to 2010
Annual event to 2010
September 2007, ongoing
September 2006, ongoing
(see Section 2.4)
October 2006
March 2007
PHAuthorities
PH
PH
PHAuthorities
PH support to MACA lead
PH
PH
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 3 of 21August 2006
(E) STI Strategy
Pilot program for socialmarketing (in the Tlicho)
Territory-wide socialmarketing based onoutcomes from the Tlicho
Increased youthawareness documentedby an evaluation
Audit of all STI programsin all regions
March 2010
March 2007
September 2007 through2010
March 2008
March 2007
PH
PHTCSA
PHAuthorities
PH
PHAuthorities
1.2 Revitalize the systemwide oral health promotionprogram by working withthe Federal Governmentto improve dental healthservices across the NWT.This will include a greateremphasis on dental healthpromotion and moreregular treatment services.
Many regions do not havedental therapists, and as aresult many children aresuffering from poor oralhealth.
Reestablishing thecommunity-based networkof dental therapists,increasing the volume ofcommunity dental visitsand regulating the dentalsurgery plan
Prepare Joint Federal/Territorial Proposal
Implement phase 1 ofprogram improvements
Implement phase 2 ofprogram improvements
Sept 2007
April 2008
April 2009
HSATIS, PH, CFS
TISAuthorities, HSA
TISAuthorities, HSA
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 4 of 21August 2006
2. Protection Services
2.1 Improve public healthcapacity and delivery ofpublic health programs.
(a) Pandemic and healthemergency preparedness.
(b) Implementation ofregional public healthunits in accordance withISDM.
(c) Enhancingeffectiveness and fillinggaps at the communitylevel.
(d) Filling capacity gaps atthe territorial level.
The NWT has high rates ofpreventable illness, whichplaces a high burden on andthreatens the sustainability ofhealth care services.
Plans are needed at theDepartment, Authority andcommunity levels to preparefor a pandemic influenzaoutbreak.
Further prevention for theintroduction and/ or spread ofinfectious diseases.
Pandemic plansdeveloped at department,authority and communitylevels
Public health unitsestablished in the DehCho, Sahtu and Tlichoregions.
Adding CHR positionswhere there are none.
Integrating public healthservice delivery withinprimary care teams
Additional EHO position
Mammography screeningmanaged as a territorialprogram with equalaccess for all NWTwomen.
March 2007
March 2007
April 2009
April 2010
April 2007
September 2007
PHAuthoritiesMACA,CGsPLC
AuthoritiesPH
PHAuthorities
PHAuthorities
PH
PH
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 5 of 21August 2006
(e) Modernizing the PublicHealth Act.
(f) Implement the NWTDrinking Water Strategy,in cooperation with othergovernment departmentsand communitygovernments.
Safe drinking water requiresa multi-barrier approach,including:-Keeping NWT water clean-Making drinking water safe-Proving drinking water issafe
Colorectal cancerscreening program –Beaufort Delta pilotEvaluationBusiness Plan proposal
New Public Health Act –1st and 2nd Reading3rd ReadingRegulations
Centralized tracking andmonitoring system forsource water quality
Annual reporting,beginning in 2006
October 2006December 2008May 2009
Winter 2007June 2007April 2008
2006
2006
PH
BDHSSA
PHPLC
PWSMACAENR
PHAuthorities
2.2 Implement Child andFamily Servicesimprovements.
Amend the Act to ensure thatchildren in need of protectionreceive timely review by thecourts and provide thelegislative authority to allowimproved services forchildren between the ages of16-18.
Update standards forpractice for Child ProtectionWorkers.
Develop program options toallow for children and adults
Amendments to Child andFamily Services Act –1st and 2nd Reading3rd Reading
Revised standards manualfor workers
RFP/Contract award andservices in place for 5 –
February 2007June 2007
June 2007
RFP awarded bySeptember 2006
CFSPLC
CFSAuthorities
CFS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 6 of 21August 2006
to be repatriated fromsouthern care.
Rationalize foster care ratessystem wide.
Develop a more consistentapproach for supportingadoptions of special needschildren.
10 youth
Proposal to FMB June2007New rate structure
Policy/Program guidelinesto allow for the adoption ofmore special needschildren
June 2007
April 2008
March 2007
CFS
CFS
2.3 Continue to coordinateservices to addressemerging needs incollaboration with theSocial EnvelopeDepartments:
(a) With the HousingCorporation, Implementsupport programs for thehomeless;
(b) With ECE, advanceschool programs forhealthy lifestyle choices;
To ensure that individuals /families who cannot accessprivate or governmentsubsidized housing, areprovided with shelter andother basic supports.
There is a need for earlyintervention for preventablediseases and pooreducational and healthoutcomes due to socio-economic issues.
Homelessness Frameworkdeveloped in consultationwith Social Envelopedepartments
Adequate supports forNGO agencies providingservices to the homelessidentified
Updated school healthyliving components forprevention strategies inthey healthy choicespriority areas. Adoption ofthe health promotionschool model -Policies to increase schoolphysical activity programsHealthy school foodpolicies adopted by allschool boards
May 2006
June 2006 (Business planfor 2007-10)
Sept 2009
Sept 2008
PLCECENTHC
PLC
PH
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 7 of 21August 2006
(c) With Justice, continuewith collaborative efforts tosupport individuals foundnot criminally responsible.
Need to ensure that theseindividuals are appropriatelyplaced when the Courtsdetermine that they are notcriminally responsible.
Collaboration agreementon referral mechanismsand placement locationsare secured and clientmanagement processesare developed
September 2009 TIS
3. Diagnostic and Curative Services
3.1(a)Expand use of NursePractitioners in everyhealth center, clinic andemergency room.(b)Expand use ofMidwives in primary careteams in all regions.
Expanded numbers of NursePractitioners and Midwiveswill help address workloadissues and demandscompromising patient care.
Work with RNANT/NU toimplement a process forexisting nurses tochallenge the nursepractitioner exams.
System wide plansunderway for theintroduction of NP’s andmidwives.
December 2006
May 2006 for inclusion in2007-10 business plancycle.
TISAuthoritiesDHRRNANT/NU
TISAuthorities
3.2 Reduce surgical waittimes.
Northern residents expectand deserve to receivesurgical procedures to thesame standards as are beingestablished in the rest ofCanada. All jurisdictionshave set benchmarks for thereceipt of services in five keyareas (sight restoration,cancer treatment, jointreplacements and heart
Provide surgical wait timesInformation on Stanton’swebsite
Establish multi-yeartargets for reducing waittimes.
Undertake initiatives toreduce wait times andincreased availability of
September 2006
December 2007
STHA
STHA
STHABDHSSA
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 8 of 21August 2006
surgery). operating room time- continue to increase
volume of cases fromexisting ORs
- invest strategically insurgical tools,equipment andprosthetics.
2006, ongoing
2007/08
3.3 Expand diagnosiscapabilities.
Provide more modernequipment and training toproviders to improvetreatment/diagnosis at thecommunity, regional andterritorial level.
Basic radiology trainingprogram for health centerstaff offered every twoyears.
Bone densitometryprogram initiated.
With Canada HealthInfoway, plan to invest inPicture ArchivingCommunications systemfor radiology.
Beginning 2007
November 2006
August 2006
TISFSAuthorities
STHA
STHATIS
3.4 Improve the care ofpatients throughcoordinated dischargeplanning.
Need to ensure that NWTpatients are repatriated totheir home communities or toan NWT health care centerwhere their needs can bemet.
Implement a reviseddischarge planning systembetween the NWT and theCapital Health Region inAlberta
Improve the dischargemanagement process forpatients being dischargedfrom NWT hospitals toNWT communities
August 2006
December 2006
STHACHAHSA
STHABDHSSA
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 9 of 21August 2006
3.5 Incorporate theagreed uponrecommendationsidentified in ReformingMedical Services ReportApril 2006.
To identify the most efficientand effective models for thedelivery of generalpractitioner and specialistphysician services inYellowknife and Inuvik.
Complete an analysis ofphysician services inYellowknife and Inuvik andrecommend appropriatemodels for delivery of GPand Specialist physicianservices in Yellowknifeand Inuvik.
Determine the preferredmodels and incorporatethe models into therevised ReformingFacilities & MedicalServices Report
November 2006
January 2007
TIS
TISAuthorities
3.6 Develop acomprehensive renalprogram for the NWT.
Expanding services to othercommunities will allowdialysis patients to remaincloser to homes / families.
Complete expansion ofdialysis to Hay River.
Conduct analysis ofexpansion of service to Ft.Simpson in conjunctionwith Capital HealthAuthority.
Develop a proposal for acomprehensive renalprogram
December 2006implementation
November 2006
June 2007
HRHSSASTHA
STHADCHSSA
TIS
3.7 Expand the use ofTelehealth.
To integrate sustainabletelehealth programs, servicesand applications that willincrease access to servicesat the community level.
Complete a three-yeartelehealth strategic plan.
Develop project specificproposals to meet target
August 2006
October 2006October 2007
TIS
TIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 10 of 21August 2006
outcomes identified in theplan, for inclusion inannual business plans
October 2008
3.8 Expand use ofLicensed Practical Nurses(LPNs) as much aspossible in support ofISDM.
Expanded utilization of LPNswould allow nurses and NPsto focus their time on higherlevel patient needs.
Review and revision ofLPNs Scope of Practice.
Complete system wideplans to expand the role ofLPNs into HSS system.
Revisions to AuroraCollege LPN trainingprogram.
Offer a revised trainingprogram
December 2006
May 2007
April 2007
September 2007
TISAuthorities
TIS
TISACDHR
TISACDHR
3.9 Support for ambulanceservices in communities.
Government needs aconsistent approach to itsambulance services.
Interdepartmental reviewand consultation of issueswith ambulance providers
Multi-year Plan.
November 2006
December 2006
PLC
PLC
3.10 Expand on theincorporation of traditionalhealth practices into thehealth system, especiallyhospitals.
Recognize and learn fromtraditional health practicesand incorporate these withmodern health care.
Strategy to beimplemented at Stanton inconjunction with Aboriginalgroups at Stanton.
Development of a plan toexpand services to otherauthorities / facilities.
April 2006
April 2007
STHA
Authorities
3.11 Review and evaluate By CRTC ruling the 811 Interim evaluation 811 December 2006 TIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 11 of 21August 2006
the Telecare program 1-888 call line.
number has been reservedfor access to non-emergencyhealth triage services. Anassessment of the impact ofswitching to 811 for TelecareNWT and on using 811 as aportal to route callers tovarious NGO phone lines isrequired.
feasibility study
4. Rehabilitation Services
4.1 Increase access torehabilitation teams toservice an increasingnumber of communities.
Improve the timelines/frequency of physio,occupational, audiology andspeech language services toNWT residents.
Create four rehab teamsin NWT (permanently).This will also include theincorporation of rehabaides in the staffing mix,where appropriate.
Begin implementation in2006/07 & continuefollowing two years.
TIS
4.2 Improve communitycapacity to supportrehabilitation services.
There is a need to ensurethat assessments andrecommendations made byexpanded rehabilitationteams can be followed up atthe community level.
Develop a trainingprogram for rehabilitationaides.
April 2008 TISECEACCFS
5. Continuing Care Services
5.1 Expand services foradults and elderly
People with disabilitiesrequire home care services,
Review and evaluatehome care services –
TIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 12 of 21August 2006
requiring special servicesin areas such as:
Long termcare/DementiaRehabilitationHome CareHome Support
access to LTC and dementiacare. Also homecareservices across the NWThave gaps in service levelsfor the elderly.
RFPReport
Complete renovations ofLTC facilities in Ft. Smith,Ft. Simpson, Hay River,Behchoko.
Support planning ofYACCS dementia facility.
Complete a review of LTCrates.
September 2006December 2006
March 2008
2007-08
June 2006
TISFSAuthorities
TIS
TIS
5.2 Expand services foridentified target groups.
Improved services inconjunction with other SocialEnvelope Departments forseniors, persons withdisabilities, and victims offamily violence.
Increasing support for peoplewith disabilities.
Implementation of SeniorsAction Plan and theDisability Action Plan
Multi-year fundingagreements that to theextent possibleconsolidate individualcontribution agreements.
Ongoing, as outlined inindividual action plans
April 30, 2006 andongoing
TISAuthorities
Divisions and Authorities
5.3 Developing supportedliving options for peoplewith disabilities or mentalillness(e.g. FASD, mentalillness) and developingrespite programs forparents with difficult-to-manage children.
To prevent long terminstitutional placement,people living with disabilitiesor mental illness requiresupported livingenvironments.
Pilot supported livingenhancements
Develop implementationplan
March 2007
June 2007
TISAuthorities
TISAuthorities
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 13 of 21August 2006
6. Mental Health and Addiction Services
6.1 Implement community-based prevention,treatment and counselingfor addictions and mentalhealth, including thefollowing initiatives:
(a) Continue to work onincreasing the skill level ofstaff working in the mentalhealth and addictionsfields;
(b) Develop next steps inthe implementation of year3 of the strategy, includinginitiatives to supportincreased treatmentservices throughNatsejeke, the SalvationArmy and mobiletreatment and on-the-landprograms.
(c) NWT addictionsawareness campaign;
A community-basedapproach to addressaddictions and mental healthissues allows services to beprovided closer to whereclients live.
There is a need to developadditional treatmentoptions including mobiletreatment and on-the-landprograms, especially foryouth.
Next Steps work plan
Stakeholder consultations
Implementation Plan
Preliminary analysis ofCommunication Plan withrecommendations onapproaches for a massmedia campaign
RFP to design campaign
November 2006
November 2006
June 2007
June 2006
September 2006 – March
TIS
TIS
TIS
TIS
TIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 14 of 21August 2006
b) Children and youthmental health promotion;
start up, pretest materialsand modular roll out
Development andimplementation ofawareness campaign.
Implement four programs :1)Friends for LifeResiliency Training2)Youth Net3) Talking About MentalIllness4) SAFETEEN
Evaluation
Community consultationand research on additionalmental health promotionprograms
2007
Late 2007, continuingthrough 2008/09
June 2006 – March 2007
March 2007
September 2007 – June2008
TISCFS
TIS
TIS
7. System-Wide Management and Accountability
7.1 Lay out the changemanagement strategiesand actions required tobring ISDM into fullimplementation.
More coordinated andfocused approach toimplementation is required.
Develop long term workplan for ISDM focusing onthe 6 core functions andchange mgmt processrequired to completeimplementation
August 2007 ADM
7.2 Clarify roles andresponsibilities among the
Continue working todelineate the various roles
Develop an Issues Paperidentifying where roles
March 2007 PARJSMC
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 15 of 21August 2006
Department, HSSAuthorities and NGOs.
and responsibilities acrossthe NWT health care system
and accountabilitiesoverlap and where theremay be gaps inresponsibilities
7.3 Implementcoordinated inter-jurisdictional agreements.
There needs to be amechanism to ensure thatinter-jurisdictionalagreements are undertakenin a consistent manneracross the HSS system.
Inventory of all authoritycontracts with otherjurisdictions andcommunity governments.
Recommendations forDepartmental sign off oninterjurisdictionalcontracts.
October 2006
Ministerial DirectiveDecember 2006
FS
FS
7.4 Complete theoperational reviews of allprogram and servicedelivery by the Authoritiesand the Department thatwere initiated in 2005-2006.
More consistent monitoringof program delivery andadministration.
Complete operationalreviews in all authoritiesand the Department overthe next 2 years andconduct reviews on anongoing 2-year cycle.
Develop action plans toimplement therecommendations fromcompleted reviews inInuvik, Fort Smith and HayRiver.
Expand the currentaccreditation processingto encompass socialprograms, integrate theaccreditation process with
Conduct a review of oneauthority and departmentin 2006/07.
Complete 1st round ofreviews for remainingauthorities in 2007/08
Inuvik – June 2006
Fort Smith – July 2006Hay River – July 2006
Discussion Paper –October 2006
PARFSAuthorities
BDHSSA
FSHSSAHRHSSA
YHSSAPLCPAR
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 16 of 21August 2006
the operational reviewprocess, and expand toinclude risk managementapproaches.
7.5 Complete the analysisof hospital utilization,occupancy andbenchmarks initiated in2005-2006.
To assess all four hospitalsto define where services aremost appropriately providedand determine the requiredlevels of health careprofessional supportrequired.
Revise the report basedon feedback received fromthe consultation processand incorporate the workof the Reforming MedicalServices report on thedelivery of physicianservices.
Adopt the Facility Medicalservices model andbenchmarks
Develop animplementation plan
September 2006
December 2006
February 2007
TIS
TISAuthorities
TIS
7.6 Develop a fundingmodel that providesequitable allocations to allHSS Authorities.
Funding to Authorities hasbeen based upon historiccosts as opposed to fundsneeded to deliver prescribedservices, and has resulted insome inequities.
Recommended Model
Implementation Plan
Implementation
November 2006
November 2006
April 2007
FS
FS
FS
7.6 Complete theSupplementary HealthBenefits review.
Current programs are out ofdate and complex toadminister in a consistentmanner.
A small portion of populationhas no access to
Review of benefitprograms for Non-Aboriginal northerners
Recommendations forfuture directions
August 2006
November 2006
PLC
HSA
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 17 of 21August 2006
supplementary benefits.
Consistent demands,increasing benefits,expanded coverage as wellas expectations for medicaltravel assistance for escortsare driving the system.
7.7 Undertake a systemwide review of the medicaltravel function.
The geography of the NWTrequires that many residentsleave their homecommunities to accesshealth care services. Overthe past few years therehave been many changesand improvements in theMedical Travel system.However the system is stillchallenged in providingeffective and efficientservices. In particular theregularly scheduled travelservices, approval of non-medical escorts services andissues with overalladministration of the serviceremain as concerns fornorthern residents.
Undertake a functionalreview, with a particularemphasis on the regularscheduled medical travelservices.
Implement system widechanges to the functionalaspects of the medicaltravel service.
October 2006
January 2007
PARSTHA
STHA
7.8 Continue thedevelopment of electronichealth records and otherinformation systems insupport of the delivery of
Patient information currentlyresides in a number ofseparate record systems anddatabases making it difficultfor physicians to access a
Pilot EHR program March 2007 ICIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 18 of 21August 2006
health and socialprograms.
complete patient record. TheEHR brings informationtogether to improve patientcare.
7.9 Coordination ofdepartment’s involvementin the Mackenzie GasProject – SEAnegotiations, JRPhearings, and monitoringimpacts.
The MGP will increase thepressure on the health andsocial service system staffand resources and NWTresidents. The governmentmust work with industry tojointly mitigate impacts.
Participate in SocioEconomic agreementnegotiations & JointReview Panel reviewprocesses
Implement mitigationmeasures to offsetexpected andunanticipated impacts
SEA negotiations April2006, ongoing
JRP hearings October2006
2008 forward
PAR
Authorities
7.10 Approve a legislativeagenda for 2006/07 andfor a new government(2008-11).
Legislation is required forthe following Acts for:
-A new Public Health Act-Amendments to Childand Family Services Act-Pharmacy Act-Change of Name Act
Other legislation that may beconsidered (2008 –11)include
-Health Professions Act-ATIPP amendments forHealth Information-Social Work ProfessionAct.
Legislation approved.
Establish prioritylegislation for the 16thAssembly.
First three Acts approvedby summer 2007
Drafting of the Change ofName act underway bySeptember 2007 andready for consideration bythe 16th assembly
2008-2010
PLC
PLC
7.11 Encourage theFederal government to
The Federal Governmentcaps its grant funding for the
Negotiate a fairreimbursement agreement
November 2007 FSTIS
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 19 of 21August 2006
continue to work towardsimproving the health ofAboriginal northerners.
provision of hospital andphysician services to FirstNations and Inuit. TheGNWT expends far more toprovide these services thenis received from the FederalGovernment.
that keeps up with servicecost increases.
8. Human Resources
8.1 Update the system-wide Retention &Recruitment Plan for theNWT's AlliedHealth CareProfessionals, Nurses andSocial Workers 2002.This includes but is notlimited to developing acomprehensive trainingplan for health and socialsevice professionals incollaboration with AuroraCollege.
The NWT faces the samechallenges as the rest ofCanada in recruitingprofessional staff andretaining existing staff. Thecompetition to hire and retainhealth and social servicesprofessionals is intense andrequires a focused anddetermined effort.
Update to the 2002Retention & RecruitmentPlan will be developed.
Aurora College, the DHSSand the 8 H&SSAuthorities will implementa coordinated training planfor training Nurses, SocialWorkers & Allied HealthProfessionals identifyopportunities for existinghealth and socialservice professionals todevelop continuingcompetencies and meetoperational needs.
June 2006
December 2006
DHR
ADM
8.2 Update strategy forrecruitment and retentionof Community HealthNurses.
Address high turnover ofnursing staff in smallercommunity health centers.
Adjust PDI to better support
Establish authority basednursing pools to rotatenurses to health centers.
New PDI grid
March 2007
August 2006
DHRAuthorities
DHR
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 20 of 21August 2006
staff.Expand CHNDevelopment ProgramImplementation (from 4 –10 communities).
April 2007 DHR
8.3 Continue to develop aphysician recruitment andretention strategy.
There are continuingchallenges in recruiting andretaining physicians, and therecommendations from theArchibald report need to beimplemented.
Completion of a physicianrecruitment and retentionaction plan
October 2006 DHRTIS
8.3 Improve CommunityHealth Representatives(CHRs) training.
CHRs provide valuable,ongoing resource in NWTcommunities, and they needto be provided withcontinuing training to expandtheir skill sets.
Training programs forCHRs to expand theirabilities.
Utilization of retired CHRsto pass along theirexperience andknowledge.
April 2006, ongoing
April 2006, ongoing (aspart of training)
PH
PH
8.4 Revitalize publicinterest and marketabilityof the social workprofession in the north.
The social work program hassuffered from low enrollmentnumbers for the past severalyears. This has resulted inlow numbers of northernresidents pursuing socialwork as a career, which hascreated recruitment andretention challenges.
New and revampedprogram curriculum anddelivery model
Marketing and promotionplan
Increased enrollment andincreased number ofgraduates
November 2007
November 2007
2008 forward
CFSDHRAurora College
Action Issue Deliverables Timeline Accountability
Action Plan 2006 – 2010 Page 21 of 21August 2006
TIS (Territorial Integrated Services) MACA (Municipal and Community Affairs)FS (Financial Services) ECE (Education, Culture and Employment)DHR (Department of Human Resources) FMBS (Financial Management Board Secretariat)CFS (Child Family Services ENR (Energy and Natural Resources)PH (Population Health) RNANT NU (Registered Nursing Association of NT/Nunavut)PLC (Policy Legislation and Communications) STHA (Stanton Territorial Health Authority)CGs (Community Governments) PWS (Public Works and Services)IS (Information Systems) NTHC (NWT Housing Corporation)PAR (Planning Accountability and Reporting) YHSSA (Yellowknife HSS Authority)DCHSSA (Dehcho HSS Authority) BDHSSA (Beaufort-Delta HSS Authority)FSHSSA (Fort Smith HSS Authority) HRHSSA (Hay River HSS Authority)