office 365 for it pros - sps michigan 2012
DESCRIPTION
One of the common misconceptions about “the cloud” is that it can reduce a company’s IT overhead and expenses. That’s not to say that an organization can’t or won’t save money by going to a cloud service like Office 365, but there are a lot of times when the amount of effort involved in making that move is not immediately apparent. This session will provide attendees with an overview of the most common activities that organizations will find require technical expertise and knowledge when taking their business “to the Cloud!” with Office 365. It will also explore the technical details of those activities, providing IT Pros with an understanding of how they can be executed as well as tips and tricks to help ensure a successful deployment.TRANSCRIPT
Office 365 for IT Pros
Blog: http://www.MyCentralAdmin.com Twitter: @ferringer
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Housekeeping
Please turn off all electronic devices or set them to vibrate.
If you must take a phone call, please do so in the hall so as not to disturb others.
Wireless is available to all attendees with a valid Michigan ID, just find the nearest sign-up terminal
Follow SharePoint Saturday Michigan on Twitter @spsmi and hashtag #spsmi
Join us for SharePint after the closing
Chammps 301 West Big Beaver Road Troy, MI 48084
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Outline
Office 365 Overview
IT and the Cloud
What we give up
What we get back
Pain points
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Email and Calendaring
Websites and Collaboration
IM and Online Meetings
Office Client and Web Apps
Hosted by Microsoft – in the cloud!
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Office 365 Overview
IT and the Cloud
What we give up
What we get back
Pain points
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Did Someone say Cloud?
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What’s Your Perspective?
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Office 365’s impact on IT
No more deep platform management
Less control over functionality
More Identity Management
Hybrid challenges
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Office 365 Overview
IT and the Cloud
What we give up
What we get back
Pain points
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Changing the perspective
Your Environment
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Losing Control
No tweaking
No fine customization
No server installs
No storage management
No patching
No networking
No upgrades
*
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Office 365 Overview
IT and the Cloud
What we give up
What we get back
Pain points
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What we get back
Who can do what?
Accounts and Subscriptions
How do you manage Identity?
Remember the client
Maintaining the connection
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Subscriptions
No more CALs
Now you have USLs
Must assign licenses
Dynamic assignment
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Office 365 user roles
End Users
Service administrators
Exchange Online
SharePoint Online
Lync Online
Office 365 administrators
External users
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Office 365 admin roles
Global administrator
Billing administrator
Password administrator
Services administrator
User management administrator
Delegated administrator
See the Office 365 Support Services Description document for more info:
http://tinyurl.com/o365SvcDescrs
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Identity: who gets in?
Where do your Office 365 user accounts live?
What is needed to use them?
What can they do?
What are the limitations of the approach?
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Identity Options 1. Microsoft Online (MSO) IDs
2. MSO IDs + Directory Synchronization
3. Single Sign On + Directory Synchronization
Your Environment
AD
MS Online Directory Sync
Identity Services
Provisioning platform
Lync Online
SharePoint Online
Exchange Online
Active Directory Federation Services 2.0
Trust
IdP Directory
Store
Admin Portal/ PowerShell
Authentication platform
Office 365 Desktop Setup
Microsoft Online Services
IdP
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What can they do?
Appropriate for • Smaller orgs without
AD on-premise
Pros • No servers required on-
premise
Cons • No SSO • No 2FA • 2 sets of credentials to
manage with differing password policies
• IDs mastered in the cloud
Appropriate for • Medium/Large orgs with
AD on-premise
Pros • Users and groups
mastered on-premise • Enables co-existence
scenarios Cons • No SSO • No 2FA • 2 sets of credentials to
manage with differing password policies
• Single server deployment
Appropriate for • Larger enterprise orgs
with AD on-premise Pros • SSO with corporate cred • IDs mastered on-premise • Password policy
controlled on-premise • 2FA solutions possible • Enables co-existence
scenarios Cons • High availability server
deployments required
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Sign On Experience *SSO vs. Online IDs Summary
Win7/Vista/XP
SSO IDs (domain joined)
MS Online IDs
Outlook Web Application
SharePoint Web Application
ActiveSync, POP, IMAP, Entourage
Outlook 2007 or 2010
Online ID Online ID Online ID
Win 7/Vista/XP
Office 2010, or Office 2007 SP2
Online ID
Win7/Vista/XP
Lync Online
Online ID
AD credentials AD credentials AD credentials AD credentials AD credentials
SSO IDs (non-domain joined) AD credentials AD credentials AD credentials AD credentials AD credentials
*Requires AD FS 2.0
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Your Environment
AD
MS Online Directory Sync
Identity Services
Lync Online
SharePoint Online
Exchange Online
Active Directory Federation Services 2.0
Trust
IdP Directory
Store
Authentication platform
Office 365 Desktop Setup
Microsoft Online Services
Active Directory Federation Services (AD FS)
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How does AD FS work?
Claims authentication
Think of it like a passport
Passport Application
Visa Application
Submit for authorization
Allowed access
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AD FS’s Authentication flow
`
Client
(joined to CorpNet)
Authentication platformAD FS 2.0 Server
Exchange Online or
SharePoint Online
Active Directory
Your Environment Microsoft Online Services
Logon (SAML 1.1) Token UPN:[email protected] Source User ID: ABC123
Auth Token UPN:[email protected] Unique ID: 254729
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AD FS 2.0 deployment options 1. Single server configuration
2. AD FS 2.0 server farm and load-balancer
3. AD FS 2.0 proxy server or UAG/TMG (External Users, Active Sync, Outlook)
Enterprise
DMZ
AD FS 2.0 Server Proxy
External user Internal
user
Active Directory
AD FS 2.0 Server
AD FS 2.0 Server
AD FS 2.0 Server Proxy
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Directory Synchronization
One-way copy of accounts to Office 365
Required for SSO/AD FS
But can be used without AD FS
Required for Hybrid scenarios
Think of it as an appliance, always running
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Your Environment
AD
MS Online Directory Sync
Identity Services
Lync Online
SharePoint Online
Exchange Online
Active Directory Federation Services 2.0
Trust
IdP Directory
Store
Authentication platform
Office 365 Desktop Setup
Microsoft Online Services
IdP
How DirSync Fits in
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Getting to know DirSync
It’s actually Forefront Identity Manager
Copies AD accounts into Office 365
But not back down
Doesn’t sync passwords
Filtering now available
Can have sizing issues
Upload sizing
Database sizing
FIM: no touchy! (maybe)
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We still have those silly users…
OS compatibility
Office compatibility
Single sign on
Training
Transitions
Mobile
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None of this works without…
What kind of connection do you have?
How big is it?
How reliable is it?
Is it redundant?
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Office 365 Overview
IT and the Cloud
What we give up
What we get back
Pain points
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Are you supportive? Know what you get
What are you responsible for?
Who are you dealing with?
Does it meet your requirements?
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Where did it go?
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No upgrades?
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Managing Identity in Office 365
AD FS is complex
And important!
PowerShell is your friend
Remember your internet connection?
Office 365 is constantly changing
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Did someone say PowerShell?
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A tale of two shells
(soon three)
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Troubleshooting Tools
Microsoft Online Diagnostics and Logging tool (MOSDAL)
Microsoft Remote Connectivity Analyzer: HTTP://testexchangeconnectivity.com
Fiddler
WireShark/Netmon
Office 365 Expert Discussion Series: http://tinyurl.com/o365ExptDisc
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Tie IT All Together
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Event
Exhibit
Web
Blog: http://www.MyCentralAdmin.com Twitter: @ferringer