office 365 partner briefing annelies bulkens – product marketing manager lars van huyck – bpos...

Office 365 Partner BriefingAnnelies Bulkens – Product Marketing ManagerLars Van Huyck – BPOS PAM 28MAR2010

| Copyright© 2010 Microsoft Corporation

Announcing Microsoft Office 365

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION

OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.


Includes…

• Store your important documents, and share expertise using personal My Sites

• Share documents, task lists, and schedules to keep business units in sync using team sites

• Work effortlessly with partners and customers by creating sites to share information securely

• 10GB per tenant + 500 MB per user

• 25GB Mailbox• Outlook and Outlook Web App• Anti-Virus/Anti-Spam• Shared Calendars, Contacts & Tasks• Mobile email for most mobile devices including

BlackBerry, iPhone, Nokia, Windows Phone• Personal email archiving and compliance

capabilities

• Instant messaging and presence• PC-to-PC audio and video calling • Click-to-communicate from Outlook, SharePoint,

and other Office Applications • Online meetings with PC-audio, video conferencing

and screen sharing• Single click meeting creation and join from Outlook• Calendar integration with Outlook and Exchange

• Flexible service offering with pay-as-you-go, per-user licensing• The complete Office experience with services integration in Union • Simplified user set-up to preconfigure services• Always the latest version of the Office apps,

including Office Web Apps• Familiar Office user experience to access services

Single user interface to purchase, administer and user with role-based access control | Single sign on with on-premises Active Directory |

99.9% financially backed SLA | 24x7 IT Pro Support | Built in geo-redundancy in regional datacenters

CONTROL AND EFFICIENCY


Microsoft Office 365 Value

BEST PRODUCTIVITY EXPERIENCE

Work together, smarter

ACCESS ANYWHERE*

Solve problemsfrom more places

WORKS WITH WHAT YOU

KNOW

Familiar tools

ROBUST SECURITY AND

RELIABILITY

99.9% uptime. Guaranteed.

IT CONTROL AND

EFFICIENCY

Keeps you in control

* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”

DELIVERING THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES


Anywhere Access

• Rich client access online or offline via Office desktop applications on PCs and Macs

• Great web experience via Office Web Apps, Outlook Web Apps and SharePoint across a broad range of browsers (Internet Explorer, Firefox, Safari)

• Seamless mobile access on hundreds of devices from Windows Phones, Nokia, Android, iPhone and BlackBerry

• Single inbox to manage email and voicemail with unified messaging

• Connected securely over Internet with HTTPS without the need of VPN

Phones

PCs and Macs

Browsers


Productivity and Collaboration• Collaborate with multiple people to edit

spreadsheets, build documents, and annotate notebooks in real time

• Communicate seamlessly from email to instant messaging into ad-hoc online meetings, including audio, video and screen sharing

• Create sites to store your important documents and share insights with colleagues, partners and customers

• Easily connect with others across organizations with calendar sharing and publishing, contact photos, activity feed and interactive contact cards


Works with what you know• Just works. Minimal end user

training required to get productive right away

• Multiple plans available giving you cost effective way to provide familiar business productivity capabilities to everyone in your business

• Always up to date with the latest productivity experience through a subscription service

• Hybrid deployment scenarios allow on-premises and online users to work seamlessly

On-Premises Cloud Service


IT Control and Efficiency

• 24/7 IT professional phone support or via electronic ticketing

• Service health portal to provide up to date service availability information and through RSS feeds

• Simplified management with a single administration center with role based access

• Remote PowerShell to allow scripting of routine tasks and access to raw data for reports

• IT friendly service update policies that put you in control


Enterprise Security and Reliability• Premium anti-spam and antivirus

protection with multiple virus scanning engines

• Data is replicated in a of geo-redundant datacenter to protect against datacenter wide failures

• A risk based, multi-dimensional approach to help safeguard services and privacy of data

• Enable compliancy with ISO 27001, SAS 70 Type I, FERPA, HIPPA, FISMA, EU Safe Harbor Seal

• Backed by a 99.9% financially backed Service Level Agreement


Productivity Offers for All Customer Segments

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Windows Live + Office Home and

Business• Individual and consumer

• Personal Use

• Free/low cost

Office 365 for Small Businesses + Office

Subscription• Small Business

• Organizational use

• No IT or IT partner

• Low monthly subscription price

• Focus on simplicity

• Community help

Office 365 for Enterprises with Office Subscription

• For any sized organization

• Internal IT or IT partner required

• Rich set of workloads and features

• Range of offers by user type

• 24x7 phone support


Office 365 for Small Businesses and Professionals

Includes…

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• Exchange Email, Calendar, Contacts & Personal Archive

• 25 GB Mailbox• ActiveSync Mobile Support• SharePoint Team Sites 1

• Office Web Apps• Simple Public Website 2

• Online Access databases• Lync Rich Client• Online meetings 3

• Desktop Sharing• Multiparty IM & PC-to-PC Calling• Self-Help and Community Support

KEY CAPABILITIES

1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain.3 Online meetings limited to 50 participants.

Office 365(Plan P1)

5,25€/user

/month

• 1-25 users (max of 50 allowed)

• No IT needed• Easy to try out• Simple and easy to use

• Works with Microsoft Office

• Financially-backed 99.9% uptime guarantee

• Self-Help and Community Support


When Is Office 365 for Small Businesses Not Enough?There are several scenarios where Office 365 for enterprises better meets the needs of small organizations

Need Active Directory SyncAbility to sync/manage user groups

1

Need advanced archive capabilitiesEmail archiving for legal compliance

2

Need BESBlackberry Enterprise Server

3

Growing to >50 users More than 50 PC org today or tomorrow

4

24x7 Phone supportHigher touch vs. community support

5

Office 365 for Enterprises


Information WorkerKiosk Worker

User Segment Offers: Plan K Family• 500 MB mailbox• No SharePoint storage allocation• Outlook Web Access (full version, not OWA light)• POP support• Email, calendar, contacts• Forefront antivirus and anti-spam• Site search capabilities• Office Web Apps

Office 365 for EnterprisesUser Segments: Right features for the right users

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Rich feature offering that meets a users full messaging and collaboration needs

Low cost offering to users that do not have messaging and collaboration

capabilities today

User Segment Offers: Plan E Family• 25GB mailbox• 500MB SharePoint storage• Full Client Connectivity (MAPI/IMAP)• Mobility• Lync (real time communications)• Advanced Exchange & SharePoint capabilities• Office Professional Plus• On-premises access rights

Key Differentiators


SuitesComponents

Office 365 E1*9€/mo

Includes:Exchange Plan 1SharePoint Plan 1

Lync Plan 2

For Information Workers – Plan E Family

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Office Web Apps

Email, calendar, AV/AS, Personal Archive

Collaboration Portal

Conferencing

IM & presence

Office Pro Plus

Forms, Access/Excel/Visio Services

Voicemail & advanced archive capabilities

Office 365 E322,75€/mo


Lync Plan 2Office ProPlus

Office Web Apps



Lync Plan 2Office ProPlus

Office Web AppsLync Plus (Voice)

Voice



Lync Plan 2Office Web Apps

Add-Ons: SP Online Storage (1GB) – $2.50Extranet (PAL) – $2.00Blackberry Support (BES) – $10.00

Offer Details: Plan 2 include Plan 1 featuresOffice Web Apps requires SharePoint OnlineVoice requires on-premises servers

Prices shown at ERP

*Service Plan that maps to current BPOS


For Kiosk Workers – Plan K FamilyProfile of a typical Kiosk Worker:

• Spends 5-10% or less of their time on a PC• Shares a terminal with other kiosk workers• Hasn’t had access to a corporate mailbox in the past• Examples: manufacturing line worker, retail clerk, mail couriers

Plan K Suites built to address different Kiosk worker needs:

Office 365 K1: high volume offer for this segment• Addresses most kiosk worker scenarios, where customers want to provide light email and access to a

company portal• Provides capability to view Office documents

Office 365 K2: • Addresses kiosk workers that require information access & simple data input• Includes Office Web Apps editing capabilities for an additional cost

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Components Suites

Office 365 K13,5€/mo

Includes:Exchange KioskSharePoint Kiosk

Office Web Apps$6.00

SharePoint Online Kiosk

Not offered standalone

Exchange Online Kiosk$2.00

Office 365 K29€/moIncludes:

Exchange KioskSharePoint KioskOffice Web Apps


• New customers• New segments• New scenarios

Expand Reach

• Advisor fees• Manage services• Annuity revenues

Grow Revenue

• Increase capacity• Expand Scale • Increase margins

Increase Velocity

Partner OpportunityExpanded Offering, New Opportunities

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• Expanded Offering Portfolio

• New Hybrid Solution

• Higher Advisor Fee• New SharePoint

capabilities• Office Opportunities

• Complete productivity sales

• Marketing opportunity with Office 2010


Partner CustomerMicrosoft

Business Productivity Online Suite Partner Model

17

Fees Sale

Net-Add fees paid to partner @ 12%

$7,200

Annual recurring Fee @ 6% $3,600

Total Partner Fee Year 1 $10,800

Number of seats sold 500

Customer Cost Per Seat/month

$10

Customer Cost Per Year $60,000

Illustrative Examples

18% year one12% Net-add6% Residual


More Office 365 Info

• Official Office 365 website• Online Services Partner Portal (NL/FR)• Office 365 Trainings:

• Office 365 online trainings• Getting to Microsoft Office 365• Overview of Online and On-Premise Functional Co

mparison for Microsoft Office 365• Microsoft Office 365 Partner Overview

http://office365.microsoft.com/

https://partner.microsoft.com/belux-nl/productssolutions/productsonlineservices

https://partner.microsoft.com/belux-fr/productssolutions/productsonlineservices

https://partner.microsoft.com/belux-nl/productssolutions/40161804






Become a Cloud Essentials partner

• 3 steps:• Follow an online training• Complete an assessment• Sign an agreement

• Benefits:• BPOS licenties for internal use

(IUR)• BPOS demo account (20 users)

• Other Cloud Essentials benefits:• CRM Online (250 licenses),

Windows Intune (10 devices), Windows Azure

• Marketplace participation: Pinpoint

• Sales & Marketing material• Pre-sales and technical support

Go to: https://www.microsoftcloudpartner.com/

https://www.microsoftcloudpartner.com/



BPOS/Office 365 Support

• BPOS support: 0800 80 574 or via the website• For all kind of questions about BPOS & technical support

• Pre-sales support: +32 (2) 704 3259 of [email protected]

• Technical guidance about features, product capabilites and integration of Microsoft solutions and assistance with troubleshooting in a testing or demo environment

• Support during a complex deal• Your commitment: BPOS sales training & technical deep-dive training• Contact Microsoft

• BPOS Partner Account Managers• SMB segment: [email protected]• CA and EPG segment: [email protected]

https://mocp.microsoftonline.com/site/support.aspx

mailto:[email protected]




Next steps

1. Become a Cloud Essentials partner2. Have a look at our Online Services Partner Portal (

NL/FR)3. Activate your IUR and Demo Account (NL/FR)4. Follow our next Livemeeting sessions5. Follow Online BPOS Trainings (NL/FR)








Partner Marketplace


Office 365 Marketplace Value PropositionAt Launch: online destination, based on the Pinpoint platform, for:

1. Office 365 customers to find high-quality partners/apps for Office 365 Partners/solutions approved by Microsoft Customers Ratings & Reviews Rich search/browse capabilities

2. Microsoft partners to publicize their products and services to customers Customer leads Promotion as ‘best partners’ Customer site analytics

3. Microsoft field to locate and promote local partners and solutions Localized User experience Sub ownership on partner nomination and

approval, ‘featured partners’

Long-term: transactional marketplace enabling easy purchase & deploy of apps integrated with Office 365


Marketplace Experience

Professional Services and Applications approved by Microsoft Business Groups/field

Browse by: Department, Business Need, Industry, ‘Works with’

Search with multiple filter options

Geo-location view of companies

Customer Ratings & Reviews

Cloud Accelerate badge, priority in search ranking

Site Analytics (# of clicks, popular search words, most viewed marketing collateral) in partner dashboard


Partner Opportunity

Promotion of Cloud Accelerate Partners (program badge, priority ranking)

Marketplace partners promoted as ‘Microsoft approved’

Customer traffic from office365.com, office 365 campaigns to increase partner lead generation

Localized marketplaces ensure customers can easily find their local partners


Partner Call to Action

1.PROFILE: Ensure your Office 365 solution profile is up-to-date, and meets criteria (see next slides for specific guidance)

2. INCREASE YOUR VISIBILITY: Win more customers leads as a ‘promoted partner’ on the marketplace:

Become a member of the ‘Cloud Accelerate’ program

Offer compelling, tested applications that extend the value of Office 365

Encourage your customers to rate your solution offering on the marketplace

3. PROMOTE: Leverage the Office 365 Marketplace as another sales channel to earn additional business; send customers to view your listings on the marketplace to earn their credibility as Microsoft approved partner

3 steps to ensure Office 365 Marketplace helps you earn more business:

Product launch


Launch Planning

• Step 1: Beta • Full functionality – limited # of users• Current BPOS partners will be the first to be loaded onto the

Office365 platform• Second priority to the waitlisted customers (it’s huge )

Our Ask: set up Managed Beta Accounts for your customers!

• Step 2: General Availability• Existing Beta accounts will be automatically converted in Trials• Trials will be valid during 30 days• After 30 days (or earlier) customer can decide to acquire


Beta

Small Business MM – Enterprise - Education

Featured Plans P1 – 25 seats E3 – 25 seats

Optional Plans Office pro Plus – 25 seats K2 – 25 seats

Increase? No Through support – Max 100 without POR Max. 500 with POR

Support Moderated Community 24x7 PhoneOnline SubmissionModerated Community

Service Fees No No

T&C Click-through Beta Agreement

Click-through Beta Agreement


Transition

• Existing customers will be invited to migrate• Customer decides when in max 12 months after GA period

• Communication will be made to the customer• Partners always in cc

• For customers without POR – we organize Transitioning seminars

• Attention: Blackberry changes !! • Customers have already received communication• Partners in cc


Through Partner Marketing

• Huge visibility for partners in all communication• Partner Marketplace• Website• Digital Marketing • Direct communication

• Ultimate Cloud Makeover• Check our regular communication channels

• Partner Marketing proposition is coming to Preferred partners • Joint engagement• Partner marketing plan• Clear gives & gets


Other elements of Launch

• Press briefings• Enterprise Briefings• Partner lunches • Demo-drive-activities • .....


Readiness

• More info on Cloud readiness• NL http://www.microsoft.com/belux/nl/partner/ptf/default.aspx?id=CLOUD• FR http://www.microsoft.com/belux/fr/partner/ptf/default.aspx?id=CLOUD

http://www.microsoft.com/belux/nl/partner/ptf/default.aspx?id=CLOUD

http://www.microsoft.com/belux/fr/partner/ptf/default.aspx?id=CLOUD

Q1 CY 2011 Q2, CY 2011 Q3, CY 2011 Q4, CY 2011Jan Feb

MarApr May

JunJul Aug

SepOct Nov

Dec

Events

Partner Readiness – BPOS / Office 365H2 Planning

34

SMB

TECHNICAL READINESS

SMB RS

SALES & PRESALES READINESS

Events

BPOS Fundamentals

Office 365 Partner Opp

Online

Instructor-Led

BPOS Deep Dive

SMB RS

What is Office 365

Upgrade to Office 365 (ILT)

Training at CPLS

Office 365 Technical Training

BPOS Sales Training

Sales Specialist

(ILT)Instructor-Led

Online

BPOS Installation & Config

BPOS Deep Dvie

What is new in Office 365 (through

CPLS)

What is new in Office 365 (through

CPLS)

Upgrade to Office 365 (ILT)

CompeteAgainst Google

LM LM LM

Cloud yr Business

La Vente Strategique

(CoreIO/BPIO) – 1 d

Office 365 Launch

Office 365 Licensing

Sales@Night (ILT)

Sales@Night (ILT)

Digital Summer Bootcamp


Your actions summary

1. Become a cloud essentials partner 2. Register yourself on Pinpoint and your offer and services on

the Office 365 marketplace3. Register yourself and your customers for the beta on

www.office365.com4. Get trained on Office 365 and start using Office 365 internally

(when available)5. Build your marketing plan now and participate in our launch

activities (keep an eye on your inbox)

http://www.office365.com/

Questions?


© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted

to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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office 365 partner briefing annelies bulkens – product marketing manager lars van huyck – bpos...

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