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Office 365 Configuring Outlook Mobile App

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Page 1: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Office 365 Configuring Outlook Mobile App

Page 2: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 2

Table of Contents

Configuring Outlook Mobile - iOS ............................................................................................... 3 Add an Account ......................................................................................................................... 3 Syncing Your Outlook Contacts to Your iOS Device ............................................................ 9

Sync Your Contacts ................................................................................................................. 9 Stop Syncing Your Contacts ................................................................................................. 15

Delete an Account ................................................................................................................... 20 Shared Mailboxes .................................................................................................................... 25

Adding a Shared Mailbox ...................................................................................................... 25 Removing a Shared Mailbox ................................................................................................. 31

Configuring Outlook Mobile - Android ..................................................................................... 36 Add an Account ....................................................................................................................... 36 Syncing Your Outlook Contacts to Your Android Device .................................................. 44

Sync Your Contacts ............................................................................................................... 44 Stop Syncing Your Contacts ................................................................................................. 46

Delete an Account ................................................................................................................... 49 Shared Mailboxes .................................................................................................................... 51

Adding a Shared Mailbox ...................................................................................................... 51 Removing a Shared Mailbox ................................................................................................. 58

Page 3: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 3

Configuring Outlook Mobile - iOS Add an Account

1. Download and install the Microsoft Outlook app for your iPhone or iPad from the App

Store.

Page 4: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 4

2. Open the app. 3. On the Add Email Account screen type in your email address. 4. Tap Add Account when done.

Page 5: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 5

5. You will be redirected to the UM Single Sign-On page. Provide your password and then press Sign In.

6. Complete the Duo prompt.

Page 6: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 6

7. You may be prompted to add another account. 8. Select Maybe Later if you do not want to add another mailbox.

Select Let’s Do It if you’d like to add another mailbox.

Page 7: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 7

9. Tap the left arrow two times or tap Skip.

Page 8: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 8

10. Your mailbox should configure and load. It may take a few seconds for the app to sync.

Page 9: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Syncing Your Outlook Contacts to Your iOS Device

Sync Your Contacts By default, the contacts in your Office 365 account are only kept within the Outlook app. If you

would like to sync your Outlook contacts to the Contacts folder on your iOS device so you can

access them in other apps such as the Phone or Contacts app, please take the steps below.

1. Open the Outlook app. 2. Tap your picture or the circle in the upper left-hand corner.

Page 10: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 10

3. Tap the gear icon in the bottom left corner.

Page 11: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 11

4. On the settings page that appears, select your account in the Mail Accounts section.

Page 12: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 12

5. Scroll down and tap the switch to the right of Save Contacts.

Page 13: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 13

6. As message will appear asking if you would like to save your Outlook contacts to your iPhone. Tap Save to my iPhone.

Page 14: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 14

7. Your contacts will start syncing. The “Saving # contacts” message will go away when it’s finished syncing.

Page 15: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Stop Syncing Your Contacts

1. Open the Outlook app. 2. Tap your picture or the circle in the upper left-hand corner.

Page 16: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 16

3. Tap the gear icon in the bottom left corner.

Page 17: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 17

4. On the settings page that appears, select your account in the Mail Accounts section.

Page 18: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 18

5. Tap the switch next to Save Contact to stop syncing the contacts from your Office 365 account to the Contacts folder on the phone.

Page 19: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 19

6. A message will appear informing you it will delete the contacts that were copied from your account to the Contacts app. Tap Delete from My iPhone.

7. When the busy screen has disappeared, your contacts have been removed.

Page 20: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Delete an Account

1. Open the Outlook app. 2. Tap your picture or the circle in the upper left-hand corner.

Page 21: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 21

3. Tap the gear icon in the bottom left corner.

Page 22: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 22

4. On the settings page that appears, select your account in the Mail Accounts section.

Page 23: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 23

5. Scroll down and tap Delete Account.

Page 24: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 24

6. Select Delete from the message that appears.

Page 25: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Shared Mailboxes

Adding a Shared Mailbox

1. Open the Microsoft Outlook app on your phone 2. If this is your first time using the app, tap Get Started and skip to step 8.

Page 26: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 26

3. Tap the circle icon in the upper-left corner of the window next to Inbox.

Page 27: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 27

4. Tap the envelope with a plus icon from the pane that appears.

Page 28: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 28

5. Tap Add a Shared Mailbox.

Page 29: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 29

6. Enter the shared mailbox’s email address in the window that appears 7. Tap Add Shared Mailbox.

Page 30: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 30

8. After the account setup process completes, the shared mailbox will display in your account list.

Page 31: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Removing a Shared Mailbox

1. Tap the circle icon in the upper-left corner of the window.

Page 32: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 32

2. Tap the gear icon in the bottom left of the window.

Page 33: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 33

3. Tap the Shared Mailbox you would like to remove. Shared mailboxes will have the word “Shared Mailbox” to the right of the word Office 365 in the Mail Accounts list.

Page 34: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 34

4. At the bottom of the screen, select Delete Account.

Page 35: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 35

5. Tap Delete.

Page 36: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Configuring Outlook Mobile - Android Add an Account

1. Download and install the Outlook for Android app from the Google Play Store.

Page 37: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 37

2. Open the app and press Get Started.

Page 38: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 38

3. On the Add Email Account screen type in your email address. 4. Tap Continue when done.

Page 39: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 39

5. You will be redirected to the UM Single Sign-On page. Provide your password and then tap Sign In.

6. Complete the Duo prompt.

Page 40: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 40

7. If the Activate device administor page appears, tap Activate.

Page 41: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 41

8. If the Activate device admin app screen appears, tap Activate this device admin app.

Page 42: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 42

9. You may be prompted to add another account. Note: As of August 2019 you cannot add a departmental mailbox this way.

10. Select Continue if you’d like to add another mailbox. 11. Select Skip if you do not want to add another mailbox.

Page 43: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 43

12. Tap Skip or tap the right arrow three times. 13. Your mailbox should configure and load. It may take a few seconds for the app to sync.

Page 44: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Syncing Your Outlook Contacts to Your Android Device

Sync Your Contacts By default, the contacts in your Office 365 account are only kept within the Outlook app. If you

would like to sync your Outlook contacts to the Contacts folder on your Android device so you

can access them in other apps such as the Phone or Contacts app, please take the steps

below.

1. Open the Outlook app. 2. Tap three stacked lines and tap the gear icon in the bottom left corner.

Page 45: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 45

3. Tap your account from the Accounts list. 4. Tap the switch to the right of Sync contacts. 5. If a window appears asking to allow Outlook access to your contacts, tap Allow. 6. Your contacts will start syncing.

Page 46: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Stop Syncing Your Contacts

1. Open the Outlook app. 2. Tap three stacked lines and tap the gear icon in the bottom left corner.

Page 47: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 47

3. Tap your account from the list of Accounts. 4. Tap the switch to the right of Sync contacts.

Page 48: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 48

5. A Sync contacts message will appear. Tap Disable.

Page 49: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 49

Delete an Account

1. Open the Outlook app. 2. Tap three stacked lines and tap the gear icon in the bottom left corner.

Page 50: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 50

3. Click the account you’d like to remove. 4. Tap Delete Account. 5. Tap Delete in the window that appears.

Page 51: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 51

Shared Mailboxes

Adding a Shared Mailbox

1. Open the Microsoft Outlook app on your phone 2. If this is your first time using the app, tap Get Started and skip to step 8.

Page 52: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 52

3. Tap the hamburger symbol in the upper-left corner of the window.

Page 53: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 53

6. Tap the envelope with a plus icon from the pane that appears.

Page 54: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 54

7. Tap Add a Shared Mailbox.

Page 55: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 55

8. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox. If you do not see this screen, skip to step 8.

Page 56: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 56

9. Enter the shared mailbox’s email address in the window that appears. 10. Tap Add Shared Mailbox.

Page 57: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 57

11. After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android.

Page 58: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

Removing a Shared Mailbox

1. Tap the hamburger symbol in the upper-left corner of the window.

Page 59: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 59

2. Tap the gear icon in the bottom left of the window.

Page 60: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 60

3. Tap the account you’d like to remove.

Page 61: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 61

4. At the bottom of the screen, select Delete Account.

Page 62: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

University of Miami Information Technology Configuring Outlook Mobile App Page 62

5. Tap Delete.

Page 63: Office 365 - University of MiamiBy default, the contacts in your Office 365 account are only kept within the Outlook app. If you would like to sync your Outlook contacts to the Contacts

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