oil and gas webinar slides - miltenberger final

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 1

Mobility Strategy for Oil and Gas:Coverage, Service, Security and Cost

Bob Miltenberger

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015

Introduction

International business is business as usual

2

Globalization increases mobilization, as well as mobile voice and data traffic.

IQPC’s 2013 survey of CIOs in the Oil and Gas industry showed only 16% had implemented a global mobile strategy.


Mobilizations of Data

3

Asia Pacific

North America

Western Europe

Middle East and Africa

Central and EasternEurope

Latin America

Source: Cisco VNI Mobile Forecast, 2013

Exab

ytes

per

mo

nth

2

4

6

8

10

12

2012 2013 2014 2015 2016 2017


User Needs are Not Being Met

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Current options mean you pay more and/or change user behavior

34% of midmarket and enterprise businesses spend over $1,000 monthly per user on international mobile

50% of CIOs surveyed do not limit their employees use of mobilephones abroad. Those that do, limit the use of mobiles by:

15% spend more than $2,500 per user per month


The Productivity Gap

5

Productivity GapConstrained Mobility for non-Locals

• Customers need to stay connected when doing international business

Western Europe roaming growth

• Mobility is not projected to keep pace with customer needs

• Gaps already exist between local behavior and international behavior

0

5

10

15

20

25

30

35

40

45

2011 2012 2013 2014 2015 2016Voice (mins) SMS Data (MB)

Usa

ge (

bill

ion

s)


Planning your Mobility Strategy

Things we will consider and expand on today

6

Coverage

Service and Support

Security

Cost


Mobility is Driving Business Value

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• Enterprise mobility already ranks as a top-three technology priority for energy companies

0% 10% 20% 30% 40% 50% 60%

Mobile Technology

Business Intelligence

Cloud Computing

Social Media

Source: Oxford Economics

Which do you believe will have the greatest positive impact on your business over the next five years?

• Ongoing developments in mobile technologies are extending itsvalue to ever-more applications and users


Coverage: Know Where you Go


Service and Support

Two Things to Consider;

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• Personal Safety

• Personnel Safety

1. Who to call from where you are.

2. Where service support is, and what can be done

WHY ? Because you are responsible for:


Service and Support

Where do you have an SLA with your supplier?


Security

12

Proprietary data unauthorized access

Assured connectivity to lone workers inemergency situations

Unauthorized personal usage

Visibility of lone workers in emergencysituations

72%

29%

28%

18%

Chief concerns:


Security

This isn’t 1984

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No longer just a MDM or Cloud solution

protection appearing to be enough

Terrorist activity and technicalcapabilities are very, very real

Corporate strategic content protection through SIM encryption technologies are available today. Challenge your provider.

Nature of remote/ 3rd world location and eavesdropping

Single level encryption vs multi layer encryption


Cost

Not necessarily Top of The List

14


Cost

Ecosystem: Don’t forget that calls are two way

15

Consider costs of others reaching you:

personnel in country callingback to the office

friends and family calling home

any call originating outside someone’s“Home Country” is can be very expensive


So what’s the Summary Impact?

16

In one of the most competitive markets in the world – Energy – it is critical that voice and data sessions connect and we can communicate: Mission Critical Information

Feasibility studies, energy project contracts, licenses & leases, financing documents, off take agreements, collateral security, operations, construction & development, consents, commitments, drilling results, production outputs, completion etc.

Businesses need to be constantly connected


Mobility is an enabler

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• Managing people and their assets:linking together real time informationto enable faster decision making

Mobility in the field enables ‘business as usual’ by:

• Optimizing decision-making:as people use their mobile devices for better remotebusinesses access to manage processes better

• Increasing use of data:in the field strategies to ensure this becomessustainable practice


Final Checklist from Today

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Global Coverage

Superior SLA’s Globally

High Security

Cost Contained and Predictable


Next time…

• Device Management

• Supplier Selection

• Machine to Machine

19


Mobile Device Management

20


Mobile Device Management

21

BYOD

• BYOD makes great sense, especially to Gen X and Y employees, and tablet-wielding executives. However, ICT Operations necessarily have to take a carefully measured approach to the phenomenon.

• BYOD has already proven it can enhance employee satisfaction by extending locations and styles of work. It is also touted as having the potential to reduce business costs and the time involved in provisioning, configuring, connecting and supporting end users.


Mobile Communication has 3

Options

Allow staff to communicate on

domestic devices while abroad, and suffer high

roaming bills later on.

Force staff to change behaviour, reducing

cost but sacrifice connectivity and

productivity.

Truphon

e

1. 2.

3.


US: +1 214 302 8755

UK: +44 7408 858 429

AU: +61 4669 255 92

HK: +852 5149 15 92

Email: [email protected]

Bob Miltenberger

Any questions?

oil and gas webinar slides - miltenberger final

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