On-line Business Listing Application

The OBL System

September 12, 2011

Implementation

Designed & deployed 2000/2001 Intelligent Information Systems

(now Farragut)

Existing Users

Web Login New Accounts CPA Access

Passwords

Listing Extension

Business Existence

Owner/Business Information

Supplies & CIP

Add/Edit Schedules

Add a New Schedule

Add Leased Property

Add Leasehold Improvements

Add North Carolina Counties

Review Listing

Contact & Affirmation

Confirmation

Processing Leaseholds

If no Leasehold Improvements exist, the submission through the online listing program will automatically make the account ready for billing.

When Leasehold Improvements exist, the account requires manual processing by staff to link the property to a schedule.

Reception & Usage

21% of accounts list through OBL – 6,526 49% of extensions granted online – 4,807 Estimated labor savings equal to 1.5 full time

employees (with benefits) Average growth in usage is 2% annually New CPA Profile concept added for 2011 to

address concerns of tax professionals

CPA Profile Signon

Create CPA Profile

CPA Profile Approval

E-mail Confirmation

CPA Signon

View Linked Business Accounts

Search & Link Business Accounts

* Search by Situs option to be added prior to deployment

*

Request Extensions & Change Account Passwords

Late Extension Request

Staff Maintenance

History of Changes

Questions

Gwen Nicholson, Appraisal Collection Manager919-856-5373

Susan Campen, Systems & Training Administrator919-856-7250

Marcus Kinrade, Revenue Director919-856-7107