on-scene commander (osc) and emergency control centre (ecc) training - proposal

On-Scene Commander On-Scene Commander and and

Emergency Control Emergency Control Centre OperationCentre Operation

Emery Oleochemicals (M) Sdn BhdEmery Oleochemicals (M) Sdn BhdProduction Site : Telok Panglima Garang,Production Site : Telok Panglima Garang, Selanggor, Malaysia,Selanggor, Malaysia,

OSC & ECC OperationOSC & ECC Operation

Session ObjectiveSession ObjectiveThe session is to expose delegates on :The session is to expose delegates on :• Philosophy of Emergency Response PlanPhilosophy of Emergency Response Plan• Roles and Responsibilities described in Roles and Responsibilities described in

Emergency Response Plan – OSC, EMT, ERT, Emergency Response Plan – OSC, EMT, ERT, etc.etc.

• Alignment and Linkage with national Alignment and Linkage with national emergency response mechanism – Majlis emergency response mechanism – Majlis Keselamatan Negara (MKN) / National Security Keselamatan Negara (MKN) / National Security Division (NSD) applicationsDivision (NSD) applications

Learning OutcomesLearning Outcomes

Upon completion of the course, participants will Upon completion of the course, participants will be able to : be able to :

• Understand the fundamentals of managing Understand the fundamentals of managing Emergency Situation Emergency Situation

• Managing and Maintaining the *Emergency Managing and Maintaining the *Emergency Response Team (ERT) by On-Scene Response Team (ERT) by On-Scene Commander (OSC), *Emergency Management Commander (OSC), *Emergency Management Team (EMT) and the PlansTeam (EMT) and the Plans

• Conduct the vulnerability assessment on Conduct the vulnerability assessment on various emergency situationvarious emergency situation

• Managing PRE and POST Emergency Managing PRE and POST Emergency PreparednessPreparedness

Note : Note : ERT = First Line Response Team (FLRT)ERT = First Line Response Team (FLRT)EMT = Management Response Team (MRT) EMT = Management Response Team (MRT)


ReferencesReferences• Occupational Safety and Health Act (OSHA) Occupational Safety and Health Act (OSHA)

19941994• Regulation 1997 - Control of Industrial Major Regulation 1997 - Control of Industrial Major

Accident Hazard (CIMAH)Accident Hazard (CIMAH)• Site Emergency Response Plan (ERP) Site Emergency Response Plan (ERP) • *Majlis Keselamatan Negara (MKN), Arahan 18, *Majlis Keselamatan Negara (MKN), Arahan 18,

Arahan 19 and Arahan 20Arahan 19 and Arahan 20• US OSHA 29 CFR 1910 Subpart E - Means of US OSHA 29 CFR 1910 Subpart E - Means of

Egress, Standard 34 - 39Egress, Standard 34 - 39


Majlis Keselamatan Negara (MKN) / Majlis Keselamatan Negara (MKN) / National Security Division (NSD)National Security Division (NSD)

Arahan / Directives :Arahan / Directives :• Arahan 18 : Pengurusan dan Pengendalian Arahan 18 : Pengurusan dan Pengendalian

Krisis Krisis Keganasan Keganasan• Arahan 20 : Dasar dan Mekanisma Arahan 20 : Dasar dan Mekanisma

Pengurusan dan Pengurusan dan Bantuan Bencana Bantuan Bencana NegaraNegara

• Arahan 21 : Pengurusan dan Pengendalian Arahan 21 : Pengurusan dan Pengendalian Situasi Situasi Ancaman Ketenteraman Ancaman Ketenteraman AwamAwam


Classification of EMERGENCYClassification of EMERGENCYMajlis Keselamatan Negara (MKN) – Arahan No Majlis Keselamatan Negara (MKN) – Arahan No

20 / National Security Counsel (NSD) – 20 / National Security Counsel (NSD) – Directive No 20 Directive No 20

• Structured Response Management Mechanism for Structured Response Management Mechanism for AuthoritiesAuthorities

• Policy on land based disaster management and Policy on land based disaster management and assistance under National Security Division (BKN) assistance under National Security Division (BKN) of the Prime Minister's Departmentof the Prime Minister's Department

• Defines Level of DisasterDefines Level of Disaster• Standardized and Coordinated Roles and Standardized and Coordinated Roles and

Responsibilities of Responded Government Responsibilities of Responded Government AgenciesAgencies


Responded Agencies Responded Agencies • Royal Malaysian Police : All Emergencies Royal Malaysian Police : All Emergencies • Fire and Rescue Department : Fire Emergency Fire and Rescue Department : Fire Emergency • Medical and Ambulance : Medical and Fire Medical and Ambulance : Medical and Fire

EmergencyEmergency• All Agencies leading by Police i.e. All Agencies leading by Police i.e.

Threat/Terrorisms Threat/Terrorisms • Other Agencies : Based on Nature of EmergencyOther Agencies : Based on Nature of Emergency


What is Emergency Response Plan?What is Emergency Response Plan?Emergency Response Plan (ERP) is an approved Emergency Response Plan (ERP) is an approved and documented PROCEDURES, contain and documented PROCEDURES, contain GUIDELINES to be followed during emergency, GUIDELINES to be followed during emergency, detail on :detail on :WHAT – Type of emergencies WHAT – Type of emergencies HOW – Response/Action to the emergencyHOW – Response/Action to the emergencyWHO – Roles and Responsibilities during WHO – Roles and Responsibilities during emergencyemergency


What is Emergency Response Plan?What is Emergency Response Plan?WHAT – Type of emergencies WHAT – Type of emergencies • Fire, Explosion, HAZMAT Fire, Explosion, HAZMAT • Medical EmergenciesMedical Emergencies• Missing PersonMissing Person• Threats and Terrorism Threats and Terrorism • Evacuation Evacuation • DisastersDisasters• Process Safety i.e. Runaway Reaction form Process Safety i.e. Runaway Reaction form

Operational Design, etcOperational Design, etc


What is Emergency Response Plan?What is Emergency Response Plan?HOW – To response/action to the HOW – To response/action to the

emergencyemergency• Based on Nature of EmergencyBased on Nature of Emergency• Based on Size of EmergencyBased on Size of Emergency• Based on Resources AvailableBased on Resources Available• Based on Technical and Tactical Based on Technical and Tactical • Single Command OperationSingle Command Operation• Unified Command OperationUnified Command Operation


What is Emergency Response Plan?What is Emergency Response Plan?WHO – Roles and Responsibilities during WHO – Roles and Responsibilities during

emergencyemergency• Emergency Management Team (EMT) – High Emergency Management Team (EMT) – High

Level Management OfficialsLevel Management Officials• On-Scene Commander (OSC)On-Scene Commander (OSC)• Emergency Response Team (ERT) – First Emergency Response Team (ERT) – First

Responder Responder • Muster and Head Count CoordinatorMuster and Head Count Coordinator• Building MarshallBuilding Marshall• Building Warden Building Warden


What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan• Occupational Safety and Health Act (OSHA) Occupational Safety and Health Act (OSHA)

19941994• Regulation 1997 - Control of Industrial Major Regulation 1997 - Control of Industrial Major

Accident Hazard (CIMAH)Accident Hazard (CIMAH)• Uniform Building by Law (UBBL) 1984Uniform Building by Law (UBBL) 1984• Certificate of Fitness – Building Occupancy Certificate of Fitness – Building Occupancy • US OSHA 29 CFR 1910 Subpart E - Means of US OSHA 29 CFR 1910 Subpart E - Means of

Egress, Standard 34 - 39Egress, Standard 34 - 39


What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- Occupational Safety and Health Act (OSHA) - Occupational Safety and Health Act (OSHA)

19941994Part IV - General Duties of Employers and Self Part IV - General Duties of Employers and Self

Employed PersonsEmployed Persons

• To make the place of work safe for worker To make the place of work safe for worker

Reference : OSHA 1994, Part IV, Section 15, 16, 17, 18 and 19Reference : OSHA 1994, Part IV, Section 15, 16, 17, 18 and 19


What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- Regulation 1997 - Control of Industrial - Regulation 1997 - Control of Industrial

Major Accident Hazard (CIMAH)Major Accident Hazard (CIMAH)

Part IV - Report on Industrial Activity and Part IV - Report on Industrial Activity and Preparation of Emergency Plan for Major Hazard Preparation of Emergency Plan for Major Hazard InstallationInstallation

References : References : Regulation 18 - On-site emergency plan, Regulation 19 - Updating of on-site Regulation 18 - On-site emergency plan, Regulation 19 - Updating of on-site

emergency plan emergency plan Regulation 20 - Review of on-site emergency plan, Regulation 21 - Off-site Regulation 20 - Review of on-site emergency plan, Regulation 21 - Off-site

emergency plan emergency plan


What is Emergency Response Plan?What is Emergency Response Plan?Requirement of Emergency Response PlanRequirement of Emergency Response Plan- US OSHA 29 CFR 1910 Subpart E - Means of - US OSHA 29 CFR 1910 Subpart E - Means of

Egress, Standard 34 - 39Egress, Standard 34 - 39• 29 CFR 1910.34 - Coverage and definitions29 CFR 1910.34 - Coverage and definitions• 29 CFR 1910.35 - Compliance with NFPA 101-2000, Life Safety 29 CFR 1910.35 - Compliance with NFPA 101-2000, Life Safety

CodeCode• 29 CFR 1910.36 - Design and construction requirements for exit 29 CFR 1910.36 - Design and construction requirements for exit

routesroutes• 29 CFR 1910.37 - Maintenance, safeguards, and operational 29 CFR 1910.37 - Maintenance, safeguards, and operational

features features for exit routesfor exit routes• 29 CFR 1910.38 - Emergency action plans29 CFR 1910.38 - Emergency action plans• 29 CFR 1910.39 - Fire prevention plans29 CFR 1910.39 - Fire prevention plans• Subpart E App - Exit Routes, Emergency Action Plans, and Fire Subpart E App - Exit Routes, Emergency Action Plans, and Fire

Prevention PlansPrevention Plans


Emergency Response Plan CONTENTEmergency Response Plan CONTENT• Introduction and Background of the facilityIntroduction and Background of the facility• Potential Risk available within the facilityPotential Risk available within the facility• Definition of Emergency (potential) happenDefinition of Emergency (potential) happen• Emergency Management and OrganizationEmergency Management and Organization• Pre-Incident Incident PlanPre-Incident Incident Plan• Notification and Activation of EmergencyNotification and Activation of Emergency• Post Incident ProcedurePost Incident Procedure• Planning, Training and Exercise Program Planning, Training and Exercise Program


EMERGENCY Situation InvolvesEMERGENCY Situation Involves• Fire, Explosion, HAZMAT Incidents Fire, Explosion, HAZMAT Incidents • Medical EmergenciesMedical Emergencies• Missing Person Missing Person • Threats, Terrorism, Riot, etc Threats, Terrorism, Riot, etc • Evacuation Evacuation • DisastersDisasters• Runaway Reaction/Process form Operational Runaway Reaction/Process form Operational

Design Design


Classification of EMERGENCYClassification of EMERGENCY• Tier 1 OR Level 1Tier 1 OR Level 1- Minor Emergency Situation- Minor Emergency Situation

(MKN : District Level)(MKN : District Level)• Tier 2 OR Level 2Tier 2 OR Level 2- Major Emergency Situation- Major Emergency Situation

(MKN : State Level)(MKN : State Level)• Tier 3 OR Level 3Tier 3 OR Level 3- Crisis Situation- Crisis Situation

(MKN : National Level)(MKN : National Level)


Classification of EMERGENCYClassification of EMERGENCYTier 1 OR Level 1 - Minor EmergencyTier 1 OR Level 1 - Minor Emergency• Minor incident has occurredMinor incident has occurred• No threat, even to immediate vicinityNo threat, even to immediate vicinity• Not expected to escalate, incident is under Not expected to escalate, incident is under

control or can easily be brought under controlcontrol or can easily be brought under control• Requires no assistance or protection actionRequires no assistance or protection action• Authorities notify but their assistance may not Authorities notify but their assistance may not

be requiredbe required


Classification of EMERGENCYClassification of EMERGENCYTier 2 OR Level 2 - Major EmergencyTier 2 OR Level 2 - Major Emergency• A major event has occurredA major event has occurred• Not under control and may escalate leading to Not under control and may escalate leading to

threat to life, environment, or propertythreat to life, environment, or property• No immediate threat to off-site areasNo immediate threat to off-site areas• Some protective actions and assistance Some protective actions and assistance

required; on site evacuation, shelter in place or required; on site evacuation, shelter in place or shutdown may be necessaryshutdown may be necessary

• Authorities notify and their support will be Authorities notify and their support will be requested requested


Classification of EMERGENCYClassification of EMERGENCYTier 3 OR Level 3 – CrisisTier 3 OR Level 3 – Crisis• A crisis event has occurredA crisis event has occurred• Has or is anticipated to impact near site Has or is anticipated to impact near site

neighborsneighbors• Protective actions will have to be implementedProtective actions will have to be implemented• Assistance will be necessary from Authorities Assistance will be necessary from Authorities

and external emergency servicesand external emergency services


Roles and ResponsibilitiesRoles and ResponsibilitiesEmergency Command Centre (ECC)Emergency Command Centre (ECC)• Workplace of controlling Emergency SituationWorkplace of controlling Emergency Situation• Workstation for Emergency Management Team Workstation for Emergency Management Team

and Responded Authoritiesand Responded Authorities• Remote operation and Local Operation (On-Remote operation and Local Operation (On-

Scene)Scene)• Centralize Operation Centralize Operation


Roles and ResponsibilitiesRoles and ResponsibilitiesEmergency Management TeamEmergency Management Team• High Level of Management OfficialsHigh Level of Management Officials• Remote Operation (Remote ECC) from Head Remote Operation (Remote ECC) from Head

Quarters Quarters • Local Operation (On-Scene ECC) from Local Operation (On-Scene ECC) from

Emergency location Emergency location • Coordinate financial and logistics requirement Coordinate financial and logistics requirement

during Emergency Situationduring Emergency Situation


Roles and ResponsibilitiesRoles and Responsibilities On-Scene Commander On-Scene Commander • Person In-Charge of Emergency SituationPerson In-Charge of Emergency Situation• Leading Emergency Management Operation Leading Emergency Management Operation

On-SiteOn-Site• Escalate path to Higher Authorities Escalate path to Higher Authorities

(within organization)(within organization)• Approve Action and Response Plan Approve Action and Response Plan


Roles and ResponsibilitiesRoles and Responsibilities Emergency Response Team / Emergency Response Team / Incident Management TeamIncident Management Team

• On-Scene OperationOn-Scene Operation• First Responder On-SceneFirst Responder On-Scene• Fire Response TeamFire Response Team• Medical Response TeamMedical Response Team• HAZMAT Response TeamHAZMAT Response Team• Rescue Response Team Rescue Response Team


Training PlanTraining Plan• 2 Days Session2 Days Session• Day 1 – Theory Session – Roles ClarityDay 1 – Theory Session – Roles Clarity• Day 2 – Tier 1 Drill ExerciseDay 2 – Tier 1 Drill Exercise

- Tier 2 Drill Exercise - Tier 2 Drill Exercise


Training Plan - Training Plan - Day 1 – Theory SessionDay 1 – Theory Session• Brief Explanation on ERP ApplicationBrief Explanation on ERP Application• Roles and Responsibilities ClarityRoles and Responsibilities Clarity• ERP alignment with MKNERP alignment with MKN’’s Directivess Directives• MKNMKN’’s Terms, Scopes, Boundaries and s Terms, Scopes, Boundaries and

ApplicationsApplications• Internal Facility Setup and ArrangementInternal Facility Setup and Arrangement


Training Plan - Training Plan - Day 2 – Drills and Day 2 – Drills and ExercisesExercises

Tier 1 Drill ExerciseTier 1 Drill Exercise • Single Command Single Command • Managing with Internal Resources i.e. Managing with Internal Resources i.e.

Emergency Response TeamEmergency Response TeamTier 2 Drill ExerciseTier 2 Drill Exercise • Unified CommandUnified Command• Involve with Government Agencies i.e. Jabatan Involve with Government Agencies i.e. Jabatan

Bomba dan Penyelamat, Polis DiRaja Malaysia, Bomba dan Penyelamat, Polis DiRaja Malaysia, Hospital/Ambulance Services, etcHospital/Ambulance Services, etc



Tier 1 Drill ExerciseTier 1 Drill Exercise • SCENARIO : Tier 1 – To Be AdvisedSCENARIO : Tier 1 – To Be Advised• RESPONSE AGENCY : Emergency Response RESPONSE AGENCY : Emergency Response

Team (ERT), Emergency Management Team Team (ERT), Emergency Management Team (EMT) and Security(EMT) and Security

• COMMAND : Single Command – Internal OSCCOMMAND : Single Command – Internal OSC• OBJECTIVE : Managing with Internal Resources OBJECTIVE : Managing with Internal Resources

and Capabilitiesand Capabilities



Tier 2 Drill ExerciseTier 2 Drill Exercise • SCENARIO : Tier 2 – To Be AdvisedSCENARIO : Tier 2 – To Be Advised• RESPONSE AGENCY : Emergency Response RESPONSE AGENCY : Emergency Response

Team (ERT), Emergency Management Team Team (ERT), Emergency Management Team (EMT), Security, Jabatan Bomba dan (EMT), Security, Jabatan Bomba dan Penyelamat Malaysia (JBPM), Polis DiRaja Penyelamat Malaysia (JBPM), Polis DiRaja Malaysia (PDRM), Hospital/Ambulance Services Malaysia (PDRM), Hospital/Ambulance Services (A&E)(A&E)

• COMMAND : Unified Command – Internal OSC, COMMAND : Unified Command – Internal OSC, JBPM and PDRMJBPM and PDRM

• OBJECTIVE : Managing with Resources, OBJECTIVE : Managing with Resources, Capabilities, Strength and Response TimeCapabilities, Strength and Response Time


on-scene commander (osc) and emergency control centre (ecc) training - proposal

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