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How To Find Us
Automotive Service AssociationHouston ChapterPO Box 925007
Houston, TX 77292-5007
Need info about ASA?Call one of the board members on page 3
or contact Nancy Adkins, ASA Administrator
[email protected]: 713-862-7654
Volume 30 No. 10October 2015
ON THE INSIDEPage 3
President’s Corner
Officers and Board
October Meeting Speaker
Page 4
Sept. Meeting Highlights
Page 5
Protecting Your Business From The 4 D’s
Lunch and Learn at HCC
Page 6
ASA Associate Members
Page 7
Sept. Raffle Results
Page 8
Car Care Awareness Month
Page 9
ASA Texas Annual Meeting Fratelli's Ristorante1330 Wirt Road • Houston, TX 77055
Dinner: 6:30 p.m. Meeting: 7:00 p.m.$10 member $15 non-member
Monthly MeetingMonthly MeetingMonthly MeetingTuesday, October 13, 2015
A Publication of the Automotive Service Association – Houston, Texas
presents
Chuck Stasny
Learn how easy it is to make transmission profits at your shop and how to avoid getting into
transmission diagnostic trouble.
Chuck will show us how to isolate internal pressure or electronic problems and determine
external issues that may be causing transmission like symptoms
Page 2
ASA Houston - Shop Talk October 2015
ASA Houston - Shop Talk
Page 3
Officers & Board2015 - 2016
PresidentJohn MillerFreedom [email protected]
President ElectFord RuskRMS Auto [email protected]
Past PresidentKarolena SerratosProfessional Auto [email protected]
TreasurerKathryn van der PolAdolf Hoepfl [email protected]
SecretaryMaria SolisOrtega [email protected]
Shop Talk EditorJohn [email protected]
Board MembersJohn Ferrata, NLine AutomotiveRobert Gruener, Autotechtronics By RobertCyndi Herzing, Accurate Auto CenterChris Newhouse, Ray's Auto ElectricMario Rodriquez, Mario's AutomotiveKevin Spencer, A&B Auto Electric, Inc.Chuck Stasny, Houston AAMCO Car CareRay White, S & S Auto Service
PRESIDENT'S CORNER
October 2015
As any of us who run a business knows the success of that business is largely dependent on the quality of help you have. I want to thank all the people listed to the right for their tremendous help making ASA
Houston a success!
On page 5 of this issue of Shop Talk is a great article by Cyndi Herzog, owner of Accurate Automotive. In it she talks about the necessity of planning for the unexpected life challenges that we know will happen to all of us eventually. (Funny how they can be unexpected, but we know they will happen.) Over the past few years we have been through several of these challenges and I can assure you that better planning would have greatly reduced the stress and fear that came along with them. As business owners it is our responsibility to plan for the future and not just flounder around from day to day.
Speaking of planning for the future; we will need good technicians in the years to come, either as our business grows or current employees leave for whatever reason. ASA Houston is working in partnership with San Jacinto and Houston Community Colleges to form a work study program that will feed our shops with a steady influx of young men and women who want to make the auto repair industry their career. This may not cure your need for a qualified technician today, but as good business owners we must look to our future needs too. See page 5 for details.
Remember, this is YOUR ASA. If you have suggestions or ideas about how we can better serve the membership please let us know. If you want to take a more active role in making our chapter better and improving our industry please contact me about becoming a part of the board or a committee.
Our board meeting will be October 6th, you are invited to join us as we discuss the future of this Chapter.
John MillerFreedom AutomotiveASA Houston Chapter President
ext month's speaker will be Chuck Stasny who is an active ASA Board member, owner of one of the largest NAAMCO transmission shops in the nation and has over 40 years of maintenance experience. This will be a great meeting to bring your technicians because Chuck will explain torque converter and transmission operation.
Provide helpful scanner tips that will allow your techs to quickly distinguish between transmission and drivability problems. You will learn how to keep your customer's transmission in tip-top operating condition. And, if you do need to replace a transmission, you will be learning critical steps necessary to keep that vehicle from returning to your shop.
CHUCK STASNY SPEAKING AT NEXT MEETING
March 2014ASA Houston - Shop Talk
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October 2015
SEPTEMBER MEETING HIGHLIGHTSWE WERE TESTED AND TAUGHT!
Paul Travis with Hubert Glass Oil was this month's guest speaker. Paul opened with a test asking several oil related questions which were well explained
during his presentation. I am sure Dan Butler would be happy to know that Konrad Delong with BG Products was the winner.
The presentation began by con-trasting today's oil requirements with those of past decades. The obsolete oil specifi-cations reminded me of a
simpler time when most oils were divided into two categories - one for gasoline or spark engines and one for diesel engines. Now we have oils that address concerns that were non-existent in the past.
Paul explained that oils not only lubricate, but also provide cooling, deposit control, essential sealing properties, reduce friction and wear, and prevent oxidation. As environmental regulations become more stringent, engine operating demands increase which requires a more robust engine oils. Review the chart, GF-4àGF-5, on the left to understand how the increase in requirements has moved the GF-4 to the current GF-5 classification.
Current standards such as API SN & SM and ILSAC GF-5 are already dated. As automobile manufactures make design change improvements, so must oil suppliers. It is predicted that more than 50% of new passenger cars sold by 2020 will be equipped with GDI or TGDI engine technology. These engines feature increased power density, squeezing more performance out of a smaller package. However, they have the adverse effect of running hotter and harder than conventional engines, placing the oil under more stress. New oils to protect these operating conditions are already under development. The most recent specification, GF-6, is intended to further increase fuel economy while improving wear protection. Also referred to as PC-11 designation, these next generation oils are processed from superior base oils that further reduce emission, reduce engine oil aeration and improve BIO fuel compatibility.
If you have any questions, Paul Travis can be contacted at [email protected].
TRAINING OPPORTUNITIES
October 13 & 14 BG Products Boot Camp
9:00-3:008703 Fallbrook, Houston 77064
Call 800-580-0024October 21 XL Parts
GM DrivabilityNovember 9 O'Reilly's
Toyota/Lexus Engine Performance Problems
Do you need technicians?
We all fight the same battle of trying to find, hire and retain good technicians. I see no reason for that to change in the next few years if we don't do something to make it change.
ASA Houston has teamed up with Houston Community College to create a work study program where students in the Automotive Technology program will work in our shops as they go through the formal training. After graduation these new techs will work for our shops for at least 2 years to repay whatever help we gave them in tuition and tools.
This is a great chance to get young men or women into our shops, train them in cooperation with HCC and end up with qualified employees as a result.
The first step is to join us at the Lunch and Learn to be held at HCC on October 29. This lunch time meeting will give us, and the students, a chance to meet each other. You will get a chance to interview and recruit from a pool of about 100 students.
If you are interested in participating in Lunch and Learn please contact Chuck Stasny at [email protected]
LUNCH and LEARN at HCC
ASA Houston - Shop Talk
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October 2015
isagreements, Divorce, DDisability & Death. Never going to happen to any of us
right? Sure because we are in the “FIX IT” business.
We can fix anything!
These 4 major life events not only cause personal trials, they also cause major business challenges. Nobody likes to talk about these things. And I bet none of these things are on the day planner when they happen. Most business owners do not think about these or put polices or plans into place in the beginning. Many wait until the crisis is upon them. It is imperative that you put together a detailed and legal plan that would address each of these almost sure to occur experiences.
Disagreement. Yes they happen. While you and your business partner may have gotten along great for all these years, but STUFF (a nice “S” word) happens. What if any of the other 3 D's happen to your partner? Do you really want their spouse or children as your new business partner? Do you have a Partnership Agreement that clearly defines what happens in each case and protects both partners? Protecting your partnership has so many components, I strongly encourage you to seek legal advice from a firm that specializes in partnership agreements
Disability – is probably the toughest of
the 4 D's. There is no time line for “back to normal” or closure. If it is you that becomes disabled – temporarily or permanently – how will your business continue? If you provide daily hands on skills this could have a major impact. If your spouse works in the business disability could have a double whammy affect. Both of you will be out and limited on the day to day operations. Yes there are all types of Disability Insurance however none of them can replace YOU, your expertise or your time.
Death. Death often can be sudden. My mother who was independent, walked into the hospital and was told “No problem” she would be out in 48 hours. Immediately she lost the ability to speak. As a very private person, she never discussed these things and we always thought she had it all lined out. We could not ask her very important questions that we needed to know in order to take care of her business. No one knew her passwords for computers & banking. Our businesses live on computers now and those helpful machines can become a fortress of frustration. Do your bank & investment accounts have another person who can access them? Extra capitol afterwards to put things into place can make the difference in keeping the doors open. A current will is IMPERATIVE; probate already takes way too long and not having a will makes the time line much longer and
more expensive. Most businesses simply cannot hold on that long. But what if you don't die? A Power of Attorney can save your business and make life much easier for a struggling spouse or partner.
Divorce – Happily Ever After? NOT!!! Yes I save this for last. I am the Ex- Wife who got the business. Divorce is already a complicated personal nightmare and brings multiple challenges when you own a business. If you both work at the shop, divorce opens a huge can of worms. It not only affects you and your family, it affects your staff. Loyalty and concerns about their own financial future will be a part of the fallout from your divorce. If you have other family members that work at the shop, the domino effect will take its toll. Remember, in Texas, you are not 50% responsible for the debt; you are 100% responsible.
Again each of these dynamics are factors in our lives and businesses. I sincerely encourage each of you to take the time to evaluate what you have in place to protect you and your family if any of these should happen to you, your spouse or business partner.
Optional Ending - When offering to write my feelings on this, I was asked about the 5th D...Dumb Stuff. My answer to that is – We can fix a lot of things but we can't fix stupid and I don't know if there is an insurance product to protect against that!
PROTECTING YOUR BUSINESS FROM THE 4 D'Sby Cyndi Herzog
ASA Houston - Shop Talk
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October 2015
A+ Transmissions Corp, Office (*)Dennis [email protected]
AAA TexasSteve van [email protected]
Admiral Linen UniformBarry [email protected]
Advance Auto PartsDavid Lara [email protected]
A-Line Auto PartsBobby Fulmer, Sterling [email protected]@arnoldoil.com
Auto PlusTyler [email protected]
Automotive Training Institute (*)Jim [email protected]
BAP-GEONTim Nuber713-227-1544 [email protected]
BG ProductsLubrication SpecialistDan [email protected]
Chastang FordJohn [email protected]
Christian Brothers (*)David [email protected]
Dependable Payment ProcessingMallika [email protected]
Great American Business ProductsJulie [email protected]
HCC - Automotive TechnologyMichael [email protected]
Hubert Glass Oil Co.Leah [email protected]
Hunter Engineering Co.Brent [email protected]
J.A.M. DistributingMyrl [email protected]
Jasper Engines & Transmissions (*)Ed Nesbitt [email protected]
KukuiTodd [email protected]
Lone Star Loss ControlEarl [email protected]
M&D (Magneto & Diesel)Engine Parts-Fuel Injection-TurbochargersJim [email protected]
Matrix LubricantsJeff [email protected]
Meadowbrook Insurance (*)Dan [email protected]
Mitchell 1(*)Monnie [email protected]
MotorAge Training/Advanstar Communications (*)James Hwang(310) [email protected]
MTF EquipmentJim [email protected]
NAPA Auto PartsMichael [email protected]
National TransmissionRudy [email protected]
Omega Transactions CorporationKevin Burke, Bruce [email protected]
O'Reilly Auto PartsTrey [email protected]
Performance Radiator (*)Amie Alvarado, Joe [email protected]
R.O. WriterTere [email protected]
San Jacinto CollegeMark Deschner [email protected]
Texas Premier SafeguardMike [email protected]
TransAct Merchant Solutions, Inc.Joe [email protected]
UYL Color SupplyYen [email protected]
Wahlberg-McCreary, Inc.Al Lindell, Randy [email protected]
XL PartsMike [email protected]
Zurich Insurance (*)Woody [email protected]
(*) National Members
Houston ASA Associate MembersContact your local ASA Houston Associate members for products and services.
Ask about ASA Member only discounts available from these Associate Members.
ASA Houston - Shop Talk
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October 2015
Providing all of your lubricant needs includingMobil 1, Mobil Super Synthetic, Mobil SuperMobil Special and Motorcraft. We offer thelargest selection of automotive accessoryproducts available to include ATF, antifreeze,filters and brake cleaner. We offer next daydeliveries.
7010 Mykawa Rd. Houston, TX 77033 713-844-7788 www.jamdistributing.com
LUBRICANTS
BG Products, is committed toBG Products, is committed to
maintaining vehicles through maintaining vehicles through
high quality automotivehigh quality automotive
maintenance services.maintenance services.
BG Products, is committed to
maintaining vehicles through
high quality automotive
maintenance services.
We will differentiate ourselves by providing the highestWe will differentiate ourselves by providing the highest
quality products, ensuring outstanding service and resultsquality products, ensuring outstanding service and results
-oriented training, and in continually bringing new, -oriented training, and in continually bringing new,
customer-driven technologies and service solutions tocustomer-driven technologies and service solutions to
the market to help our customers succeed.the market to help our customers succeed.
We will differentiate ourselves by providing the highest
quality products, ensuring outstanding service and results
-oriented training, and in continually bringing new,
customer-driven technologies and service solutions to
the market to help our customers succeed.
BG’s high quality products andBG’s high quality products and
services are backed by the services are backed by the
industry leading Lifetime BGindustry leading Lifetime BG
Protection Plan.Protection Plan.
BG’s high quality products and
services are backed by the
industry leading Lifetime BG
Protection Plan.
Dan ButlerDan Butler
BG Products, Equipment, and ConsultingBG Products, Equipment, and Consulting
LSI of TexasLSI of Texas
8703 Fallbrook Drive8703 Fallbrook Drive
Houston, TX 77064Houston, TX 77064
Dan Butler
BG Products, Equipment, and Consulting
LSI of Texas
8703 Fallbrook Drive
Houston, TX 77064
Cell: 832-247-5127 Fax: 405-506-1295Cell: 832-247-5127 Fax: 405-506-1295
Toll Free: 1-800-580-0024Toll Free: 1-800-580-0024
Cell: 832-247-5127 Fax: 405-506-1295
Toll Free: 1-800-580-0024
SEPTEMBER MEETING RAFFLE ITEMS
A-Line Auto Parts & Arnold Oil:Mag Light Pocket knife
Hats & koozees Model Truck
Advance Auto Parts:2 gift bags with $25 gift cards
2 Tee shirts
Hubert Glass Oil:2 Oil Can flashlights Windshield screens
Hunter Engineering:Work gloves
NAPA Auto Parts:Model Car
XL Parts:Bar B Que Utensil Set Working Brake Display
Horsechoking Wad won by:XL Parts rep
ASA Houston - Shop Talk
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October 2015
October is Car Care Awareness month which makes for the perfect time for your shop to promote to consumers why taking care of their
car is important—if not vital. As some of you may know from attending last month's meeting, the Automotive Service Association of Houston will be partnering with Harris County Sheriff's Office, AAA Texas and Safe
Kids Greater Houston for their third annual Maintenance Matters Car Clinic.
Vehicle owners are invited to bring their vehicles by the Willowbrook Burlington Coat Factory for a free 38 point inspection which will be followed by a battery check by AAA Texas and then a child's seat safety inspection.
As the millennial generation is now beginning to enter our clientele list, it is important to promote brand awareness of the Automotive Service Association to them. Reaching out to the community has never been more vital for business success as it is today—and still has the added bonus of 'I did a good thing today'.
The event will be promoted through various media outlets such as television like last year, but with the addition of ASA Houston Chapter radio hosts! A special thank you to John Miller from Freedom Automotive with Auto Mojo Radio, Skeeter Lothringer from Skeeter's Auto with the Texas Car Doctor, and BG Product's Konrad DeLong with In Wheel Time.
We need your support to help make this venture a success. Please contact Nancy Adkins to sign up at [email protected]
Saturday, October 17, 2015
10 am to 2 pm (Set up starts at 9 am, Tear
down starts at 2 pm to 3 pm)
Burlington Coat Factory8415 FM 1960 WestHouston, TX 77070
See you there!
CAR CARE AWARENESS MONTHFrom Karolena SerratosASA Houston Chapter Past President
ASA Houston - Shop Talk
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October 2015
1127 West 34th Street
RECEIVE A 5% DISCOUNT ON THE PURCHASE OF AREBUILT LONG BLOCK WHEN YOU MENTION THIS AD
ASA-Texas Annual Meeting
ASA-Texas will hold its annual meeting in Denton Texas on
October 16-17th
Dinner and networking with the State Director and Board Members
Tour of the Peterbuilt plant in Denton October 16
Tour of Texas motor Speedway and ASA National Headquarters, October 17
For more information or to register contact:
Todd Mehalko, ASA Executive Director
ASA Houston - Shop Talk
Page 10
October 2015
Contact your O’Reilly representative for complete class information. O’Reilly Clinic Hotline 1-800-283-1702
All Real World Training instructors have multiple ASE certi�cations and years of experience as technicians and/or shop owners. Individual instructor information is available upon request. Customized training packages are also available.
We know that your busy lifestyle makes it dif�cult to �nd time for training – but you know you must
keep up with changing technology and sharpen your
skills as a Professional Technician. We have the
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• Opportunity – Learn throughout the year
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archived so you can review again in the future
Each online seminar includes:
• A virtual classroom environment with professional, experienced trainers
• 60 minutes of concise, focused, diagnostic training relevant to your profession
• Real world case studies of vehicles being diagnosed at a shop with detailed photographs and illustrations
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ASA Houston - Shop Talk
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October 2015
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ASA Houston - Shop Talk October 2015