OneCF LLC2Quality Coaches

January 12, 20152:00–3:15 PM (ET)

WelcomeSign On

and Check In

Phone Number: (866) 537-0817

OneCF Center LLC2

Overall Aim: Assess and develop a CF care center that provides seamless care from the time of diagnosis through advanced care. This collaborative will focus on integrated care, smooth transitions (pediatric to adult), warm handoffs and transfers, and improvement of mesosystem care such as referral to specialists (Endo, GI, ENT, Psych) and inpatient care.

CF Foundation Leadership of Health Care Quality and Improvement

Development Program

Overall Aim: Assess and develop personal and team leadership skills and abilities to lead quality and improvement as part of a CF Pediatric and Adult leadership team.

Create conditions for successful improvement

Agenda2:00 Welcome, Sign On and Check In

2:05 Learning & Coaching Plan review/Coaching readiness tool

2:30 Review January-June 2015 Activities

2:45 Focus on Fundamentals

- Clinical microsystems

- 5Ps

- DMIC

3:00 Individual learning and development

- Tools and communication

- Measurement with Brant (2/2 5-6pm)

3:10 Final questions/clarifications

3:15 Adjourn

OneCF LLC2 Teams, Coaches & Leaders

Team & Coach Leaders

Boston Children’s Hospital/Judy Kate, Leah, Greg, Ahmet

Columbia NYC/LaCrecia Emily ,Claire, Hossein, Shirley

Nationwide Columbus Ohio/Suzanne

John, Terri, Karen, Deanne, Judy

RushChicago Illinois/Staci

Robert, Jenifer, Girish, Kathryn

University of MissouriColumbia/Bob

Jim, Connie, Natalie, Joe

University of North Carolina/Randy Sheree, Jennifer, Magee, James

Connecting Teams, Coaching and Leadership

LeadershipTeams & Coaches

Expectations

5Ps/performance

Anticipate & assist with data

Regular meetings-Provide time & space

PDSARapid Tests of change with measures

SustainInspire, Know & Tell Stories

Site Visit and Pre-Assessments

Upcoming Deadlines:360 Leadership Assessment: Monday, January 19 (66/270)Submit Learning/Coaching Plans: Monday, February 2 (2/6)

- Coach site visit agenda details- Monthly plan

25/27Completed(12/30/14)

26/27Completed(12/30/14)

Leader self-reports & 360 reports distributed first week of February

Planning the Site Visit• Baseline Assessments= Learning/Coaching

Plan

• Site Visit itinerary (includes VSM)

• Prepare coach site visit summary before leaving

• Submit final coach visit summary and action plan which includes revised learning/coaching plan

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Coaching Readiness Tool

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Learning Plan

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Leader Follow ups

• Q is P

• Coach site visit planning

– Time with OneCF Team, Pedi & Adult Team

– Time with leader to review self/360 reports and develop improvement

plan

• Self plan, dyad plan, OneCF Leadership team plan

• Start with self now

• Support leaders to “create the conditions”

– Based on Taskbooks

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Improvement Fundamentals January 12- March 9, 2015Topic Activities (QuIRK) How?

1. Introduction to Clinical Microsystems

Read: Q by D Ch 1 (QuIRK #2)Microsystems at a Glance

1/12/15 ACTask bookCoaches

2. Dartmouth Microsystem Improvement Curriculum Ramp

Read: Q by D Ch15Value Stream Map & Theme(Pedi to Adult Transition)

1/12/15 ACTask bookCoaches

3. The 5Ps & Action Guide for Accelerating Improvement in CF

Read: Q by D (QuIRK #2)5Ps One Page book

1/12/15 ACTask bookCoaches

4. Effective Meeting Skills Read: (QuIRK #1) 1/12/15 ACTask book

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OneCF LLC2 Teams Preparation for March Face-to-Face

Task How OneCF LLC2 Website

1. Progress report including coach site visit report/plans

PowerPoint TemplateValue Stream Map

Task bookEach team brings VSM

2. Register & Make Hotel reservations/travel plan

Registration URL Electronic registration and reservations

3. Pre-reading Task book

4. Leader PIP & DIP progress report

Personal leadership and Dyad leadership plan and actions template

Task book

5. Measurement Data collection plan, Ticks/tallys & run charts from 5Ps

Task Book

CoachesImprovement Skills & Measurement

Development

Learner Helper(s)

LaCrecia Paula

Staci Suzanne & Randy

Judy Bob

Individual coach development plans based on your needs assessments.Please remember you are coaching the leadership team and the improvement team(s).-OneCF LLC2 needs-Leader self/360-Coaching readiness list-Learning/Coaching Plan

BWI Topics OneCF LLC

• Sustain and continue the OneCF journey

– Ongoing leadership development using pre/post leader survey results

– Review of the QIKAT pre/post to guide planning

– Review of the pre/post RC survey results and future planning

– Data walls/instrument panels (cascading measures)

– OneCF Improvement meetings to continue (rhythm)

– Use VSM to guide next focus

– Measurement that connects to CF Registry

• Transition Phase

– Orienting new staff, celebrate

– Multiple improvements using driver diagrams

– Linking to organization

• Submit abstracts, publications & presentations with measurement woven throughout

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BWI Topics OneCF LLC2

• DMIC with advanced improvement tools

– Hand off/Transition specific tools and methods

– Force Field analysis

– Spaghetti diagrams

– PDSA & measures

• Operational definitions

• Data collection plans

• Ticks & Tallys

• Run Charts

• Data walls

• Leadership development planning using Leader reports and action to date

– Dee Hock “how you spend your time”

– Individual and Dyad leader planning

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Next Steps

• Coach site visit planning using needs assessments and Leader self/360 results and PIP/DIP (Learning/coaching plan & detailed itinerary)

• Individual coaching development plans

– What is your plan? Improvement tools/communication and measurement

– February 2nd 5pm ET add on for measurement with Brant

– What else do you need?

• Coaching leaders: Individual and dyad leadership coaching/create conditions for team improvement success

• Coaching teams: Fundamental improvement using DMIC (effective meeting skills & 5Ps)

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Questions or Clarifications?February 2, 20155-6pm Coach time with Brant

March 9, 20152:00-3:30 Coaching Session

OneCF LLC2 Face-to-Face Meeting

• Marriott BWI Airport

• March 26th 2015 6-9pm Everyone

• Friday March 27th 8am-1pm PowerPoint and Poster progress reports with OneCF LLC1 presenting (also panel discussions)

** You will register yourself at the Marriott Hotel- information will be listed in the Taskbook.

Thank You

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