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Open Enrollment Instructions:

Steps to Complete Your

Enrollment

STEP 1 Log on to https://enroll.smartben.com/ and enter your Username (7 Digit employee number with DGS on the end) and Password (eight-digit date of birth, MMDDYYYY format).

Example Username: 8123456DGS

Example Password: 06101964 for date of birth June 10,1964

STEP 2

On the home page, you will see a Benefits Enrollment box. This box has a countdown of the number of days remaining in Open Enrollment. Underneath the countdown, there is a Begin Enrollment button. Click the button to begin enrollment.

TIP: Use the Tab Key to navigate through the site. DO NOT use the Enter Key. As with all Internet sites, when you use the Enter Key, it is the equivalent of hitting “submit” or “next”.

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STEP 3 On the next page, there is a box with Available Enrollments, telling you what enrollments are available. You will see a button for Annual Enrollment. Select the Annual Enrollment button to begin your enrollment session.

STEP 4 You will be presented with a short video of the Custom Decision Making Enrollment. Click Continue in the bottom left corner.

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STEP 5 You will be taken to a Disclaimer page first, you must read and click “Agree” before you can start enrollment.

STEP 6 You will need to make any updates to your personal information on this page and at this time you will also need to add your spouse and dependents if you plan on covering them in your benefits. When creating a spouse or dependent, you will be given the option to create a beneficiary record. If you do not create the beneficiary record at this time you will need to create a separate one. It will be important to add any and all dependents that you want to assign to coverage at this time – you will be answering medical questions and the system will use the dependents added to determine the level of coverage i.e. Employee Only, EE + Spouse, EE + Children or EE + Family.

Once you have added the dependents that you would like to cover, click the green “Continue” button.

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STEP 7 You will be asked a series of health and financial questions in order to provide you with a recommended benefit bundle. Click the green “Continue” button to move to each new page.

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This page will give you a brief overview of your answers and the opportunity to review and edit your answers before continuing. Click “Agree & Continue” to see the benefit package that was selected for you and your family.

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STEP 8 This page will display your recommended benefits. At this time, you can “Accept & Continue” or you can click “Customize” to make changes to the recommendations.

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STEP 9 Once you have either accepted the recommended bundle or made your edits, you will be prompted to assign any beneficiaries and answer any required information that may be missing.

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STEP 10 Review Confirmation: Review your elections thoroughly.

To confirm, enter your initials at the bottom of the Confirmation page and click Continue.

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STEP 11

You have successfully completed the enrollment process! Select the Click Here link for a copy of your Confirmation Statement.

STEP 12

It’s time to review your Confirmation Statement! Carefully review your statement to ensure your benefit elections are accurate. Keep in mind, this Confirmation Statement is only a confirmation of your benefit elections. If carrier approvals (e.g., Supplemental Term Life/AD&D Insurance) are required, coverage will be subject to those requirements.

Note: At any time during Open Enrollment, you can log back into SmartBen and make changes. Always remember to print a Confirmation Statement to serve as your confirmation of benefit elections.