opentouch 2.1 fosters innovation and growth

COPYRIGHT © 2015 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

OPENTOUCH SUITE 2.1 FOR MEDIUM AND LARGE ENTERPRISES

Broader UC adoption and greater productivity

March 2015

2


45% INNOVATE.GROW « SUPPORT BUSINESS LINES »

DELOITTE DECEMBER 2014 – CIO BUDGET TRENDS

CIO BUDGETS TODAY

IT FOSTERS INNOVATION AND GROWTH

55% IMPROVE TCO « BUSINESS AS USUAL »

3


OPENTOUCH 2.1 FOSTERS INNOVATION AND GROWTH

BROADER ADOPTION OF VISUAL

COLLABORATION

AT THE DESK AND ON THE GO

GREATER EMPLOYEE

PRODUCTIVITY

IN THE NEW WORKPLACE

EXCELLENCE IN BUSINESS

INTERACTIONS FOR

SUPERMOBILE USERS

100% EXTENSIVE USERS OF VIDEO CONFERENCING SAY VIDEO CONFERENCING HELPS THEM

ACCELERATE DECISION MAKING (FROST & SULLIVAN SURVEY 2013)

75% ¾ EMPLOYEES WANT

FLEXIBLE HOURS (QUANTUMWORKPLACE.COM SURVEY 2014)

#1 RELATIONSHIP WITH CO-WORKERS IS

#1 EMPLOYEE ENGAGEMENT CONDITION (SHRM.ORG SURVEY 2014)

4


OPENTOUCH CONVERSATION PERSONALIZED CONNECTED EXPERIENCE

ON THE GO ACROSS SITES AT THE DESK

OPENTOUCH

2.1

EVOLUTIONS

NEW NEW NEW SOFTWARE

NEW

IMPROVED IMPROVED IMPROVED

IMPROVED

5


BUSINESS

INTERACTIONS

FOR

SUPERMOBILE

USERS

OPENTOUCH CONVERSATION

ANDROID TABLETS ANDROID SMARTPHONES

VOIP

VOIP THRU SBC

IM/PRESENCE

N-PARTY CONFERENCING

SHARE, ANNOTATE PRESENTATIONS

VIEW SHARED MONITORS

SESSION SHIFT

ROUTING PROFILES

VOIP

VOIP THRU SBC

CELLULAR VOICE

IM/PRESENCE

JOIN CONFERENCES

SESSION SHIFT

ROUTING PROFILES

ANY

DEVICE

INSTANT

RESPONSE EASY

COLLABORATION

6


OPENTOUCH CONVERSATION UNIFIED EXPERIENCE FOR SUPERMOBILE USERS

MOBILE WORKFORCE: CHOOSE MOST CONVENIENT DEVICE

BUSINESS APP

DOCUMENTATION

FIELD OPERATIONS WITH ANDROID TABLETS

FRONT

OFFICE

BACK

OFFICE

ANY-TO-ANY SESSION SHIFT AND ROUTING

COLLABORATION WITH BACK OFFICE EXPERTS

RECENT EVOLUTIONS

CONVERSATION EXPERIENCE FOR ANDROID

SMARTPHONES AND TABLETS (OPENTOUCH 2.1)

SBC SUPPORT FOR ALL SOFTWARE CLIENTS (OPENTOUCH 2.1)

WEBRTC SUPPORT ON OPENTOUCH SBC (OPENTOUCH 2.1)

EASY MEDIA ESCALATION ON iPAD, PC, WEB

DIFFERENTIATING HIGHLIGHTS

UNIFIED EXPERIENCE FOR MOBILE UC

AND WEB CONFERENCING

ANY-TO-ANY SESSION SHIFT

ROUTING PROFILES: AT-A-GLANCE

MULTI-DEVICE CONTROL

7


8088 SMART DESKPHONE

INTUITIVE AUDIO/VIDEO USAGE 7’’ TOUCH SCREEN – AMBIENT LIGHT SENSOR

BUILT-IN HD VIDEO CAMERA

EASY AUDIO TO VIDEO ESCALATION WIDEBAND AUDIO

WIDEBAND BLUETOOTH HANDSET

COMPREHENSIVE BUSINESS COMMUNICATIONS MANAGER / ASSISTANT DELEGATION

TEAM CALL SUPERVISION AND CALL PICK UP

UNIFIED ROUTING AND CALL HISTORY WITH PC, SMARTPHONE AND TABLET APP

SESSION SHIFT TO/FROM OTHER DEVICES

EASY ROOM-BASED VIDEO CONFERENCING HDMI OUTPUT TO SCREEN SUPPORTS EXTERNAL USB CAMERA

HOSPITALITY APPLICATIONS

VISUAL

COLLABORATION

AT THE DESK

8


OPENTOUCH CONVERSATION UNIFIED EXPERIENCE FOR VIDEO COLLABORATION


8088 SMART DESK PHONE DESIGN

AND EASE OF USE

BUILT-IN SOFTWARE VIDEO MCU

LIFESIZE UVC PLATFORM INTEGRATION:

BOOK VIDEO RESOURCES FROM OPENTOUCH

APPS

UNIFIED EXPERIENCE FOR PEER-TO-PEER

AND MULTI-USER SESSIONS

RECENT EVOLUTIONS

8088 SMART DESK PHONE (OPENTOUCH 2.1)

CONTINUOUS VIDEO PRESENCE WITH

LIFESIZE UVC PLATFORM INTEGRATION

iPAD AND PC AD-HOC AND SCHEDULED

VIDEO SESSIONS

USE CASE: EXECUTIVE BUSINESS COMMUNICATIONS

USE CASE: MULTI-PARTY VIDEO COLLABORATION

FULLY

INTEGRATED

UC APP

HDMI

EASY

SCREENING,

DELEGATION

ONE TAP

VIDEO

ESCALATION

SESSION SHIFT

9


EVOLUTIONS OF 8068 PREMIUM DESKPHONE

OPENTOUCH CONVERSATION EXPERIENCE UNIFIED ROUTING AND CALL HISTORY WITH

PC, SMARTPHONE AND TABLET APP

SESSION SHIFT TO/FROM OTHER DEVICES

WIDEBAND AUDIO

GREATER

PRODUCTIVITY

IN THE NEW

WORKPLACE

CALL SHIFT

EVOLUTIONS OF OPENTOUCH APP ON SMARTPHONES

FOR OMNIPCX ENTERPRISE USERS INSTANT MESSAGING / PRESENCE

ONE TAP ACCESS TO OPENTOUCH MEETINGS

NFC-BASED CALL SHIFT

EVOLUTIONS OF OPENTOUCH CONVERSATION FOR PC VISUAL TEAM SUPERVISION AND CALL PICK UP

MANAGER / ASSISTANT DELEGATION TOGGLE ON/OFF

SHARE SCREEN WITH GUESTS AND TABLET USERS

10


USE CASE: OFFICE WORKER WITH BUSINESS APPS

USE CASE: OPEN PLAN MOBILITY

OPENTOUCH CONVERSATION UNIFIED EXPERIENCE FOR THE NEW WORKPLACE


WIDEBAND AUDIO QUALITY

ALPHANUM KEYBOARDS ON PHONES

BLUETOOTH HANDSET – 10M RANGE

INTUITIVE ESCALATION TO CONFERENCING

ANY TO ANY SESSION SHIFT

RECENT EVOLUTIONS

CONVERSATION EXPERIENCE ON 8068 PREMIUM

DESKPHONE (OPENTOUCH 2.1)

CALL SUPERVISION ON OPENTOUCH

CONVERSATION PC (OPENTOUCH 2.1)

SCREEN SHARING ALSO ON OPENTOUCH

CONVERSATION WEB, ANDROID TABLET (OPENTOUCH 2.1)

OFFICE 2013 INTEGRATION

REST APIs FOR BUSINESS APP INTEGRATION

EXTERNAL LYNC 2013 IM/PRESENCE FEDERATION

SHIFT SHIFT

SESSION

MOBILITY

11


OPENTOUCH 2.1 IMPROVES TCO

HYBRID TECHNOLOGY – SMOOTH TRANSFORMATION PATH

8001 DESKPHONE

ON PREMISE AS A SERVICE FLEXIBILITY

WAN

BRANCH PASSIVE CS

CENTRALIZED COMMUNICATION SERVER

OFFERS BRANCH SURVIVABILITY

IF ACCESS TO WAN FAILS

APPLIANCE OR VMWARE OR KVM

BUSINESS-GRADE SIP COMMUNICATIONS

CENTRALIZED MANAGEMENT

AFFORDABLE COST

100% OPEX MODEL OPTION

CERTIFIED IaaS PARTNERS GO VIRTUAL

GO IP

EVOLVE

EVOLUTIONS OF THE OPENTOUCH SUITE:

12


OPENTOUCH SUITE 2.1 FOR MEDIUM AND LARGE ENTERPRISES

SIMPLICITY CUTTING-EDGE

TECHNOLOGY

FLEXIBLE

ARCHITECTURE

IP

CLOUD

TDM

enterprise.alcatel-lucent.com

opentouch 2.1 fosters innovation and growth

Technology

opentouch sbc opentouch

alcatellucent enterprise

desk opentouch

tablets opentouch

opentouch suite

routing collaboration

software clients opentouch

unified routing