ops center ppt
TRANSCRIPT
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National Weather Service Operations Center
November 18, 2014
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National Weather Service
Customers and Core Partnersfor NWSOC Products
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Internal:• Department of Commerce Leadership• NOAA Leadership• NOAA Homeland Security Program Office (HSPO)• Other NOAA Operational Units (OR&R, OMAO, etc. )• NWS Leadership• NOAA/NWS Liaisons, ROCs, etc. – for consistent message
External:• Other federal agencies and Operations Centers
• Examples: US Coast Guard, Health and Human Services/CDC, State Department, USPS, USGS, etc.
• Passed through liaisons to Congress, White House, FEMA, etc.
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National Weather Service
Operations
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• One team lead • Three technical staff
• Nominal Hours: Two shifts dailyo 6am-2pm and 2pm-10pmo Virtual weekends, evenings, federal holidayso Can surge to 20x7/24x7 or onsite as neededo Also must be ready to provide support to FEMA
• Operations level follows FEMA/NIMS (5-4-3-2-1)
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National Weather Service
Operations
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• Single phone number via Google Voice: 301-244-9650• Single email via NOAA Service Account:
[email protected] o Uses Gmail “delegate authority” feature and auto-
forwarding to personal NOAA accounts• Heavy use of NWSChat:
o NWSOpsCenter for internal office discussiono SigEventChat for coordination with ROCs, liaisons, etc.o NationalEvent1 for chat related to a particular evento NationalEvent2 if a second event or exercise is ongoing
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National Weather Service
DOC Daily Weather Briefing
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Audience: Secretary of Commerce and staff
Timing: 6:15 am ET weekdays
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National Weather Service
NWS Daily Weather Summary
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Audience: Numerous internal and external (general audience)
Timing: 8:30 am ET weekdays
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National Weather Service
NWS Input for Operational Readiness
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Audience: NOAA Deputy Undersecretary for Operations
Timing:8:30 am ET Monday
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National Weather Service
NWS Input for Operational Readiness
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Audience: NOAA Deputy Undersecretary for Operations
Timing:8:30 am ET Monday
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National Weather Service
Operational Status Report
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Audience: NOAA and NWS Leadership, HSPO, Comms/PA
Timing:ASAP
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National Weather Service
Breaking News
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Audience: NOAA and NWS Leadership, Liaisons, HSPO
Timing:ASAP
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National Weather Service
Significant Event Outlook
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Audience: Internal and external customersTiming: Before event, front end of the news cycle
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National Weather Service
Significant Event Outlook
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Audience: Internal and external customersTiming: Before event, front end of the news cycle
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National Weather Service
Significant Event Outlook
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Audience: Internal and external customersTiming: Before event, front end of the news cycle
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National Weather Service
Significant Event Report
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Audience: Internal and external customersTiming: During and after the event
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National Weather Service
Tropical Report
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Audience: Internal and external customers (biggest list)Copy-Paste bulletin text, adding impacts & DSS
Timing – one time issuances:• 60% chance of development in Atlantic, E/C Pacific Basins• Upgrade (new depression, new Tropical Storm, new
Hurricane, new Category 3)Timing – repeated issuances:• Watches or warnings in effect for US/Territories – every
six hours (main advisories)• Can increase to every three hours for a major hurricane
landfall (intermediate advisories)
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National Weather Service
Tropical Report
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National Weather Service
Daily Operations Briefing
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Audience: NWS Leadership
Timing: 7:45 am ET weekdays
Content:• System Readiness• Update from Liaison to FAA Command Center• Past high impact events• Weather discussion and outlook
o Expected significant impactso NWS response – briefings, deployments, etc.
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National Weather Service
Special Briefings
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Audience: General audience – internal and external
Timing: Major events, up to 3 times daily
Content:• Situation report• Reported significant impacts• Discussion and outlook
o Expected significant impactso NWS response – briefings, deployments, etc.
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National Weather Service
Reporting Requirements
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• Basic criteria: Leadership “need-to-know”• Timely – as soon as possible after trigger• Impact-centric – need more consistency here
o Numerous casualtieso Significant economic disruption o Major media attentiono Criteria to be refined at this meeting
• “Tier 1” DSS and deployments (refined requirement)• Includes records/indicators of extremity (gap) • Consistent, professional graphics (gap)
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National Weather Service
The Number One Challenge
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