organizational behaviour - 1

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Organizational Behaviour - 5

Multiple Choice Multiple AnswerQuestionCommanlities and differences suggest in certain respects, every person is like

Correct AnswerAll other people , Some other people , No other personYour AnswerAll other people , Some other people , No other person

Multiple Choice Multiple AnswerQuestionMajor determinants of personalityCorrect AnswerBiological , SituationYour Answer

Biological , Cultural , Situation

Multiple Choice Multiple AnswerQuestionIdentify the process influence personality development. Correct AnswerSocialization process , Identification processYour AnswerSocialization process , Home environment , Identification process

Multiple Choice Multiple Answer

QuestionAccording to Frend the human mind is composed of Correct AnswerPreconscious mind , Conscious mind , Unconscious mindYour AnswerPreconscious mind , Conscious mind , Unconscious mind

Match The FollowingQuestionCorrect AnswerYour Answer

Personality is a stable set of characteristics and tendenciesThat determine those commanlities and differences in the psychological behaviour of peoplePersonal pattern of tendencies.Monetary rewards, authoritarian leadership style and motivational strategies for performance areineffective.When applied to intelligent, independent, confident worker.When applied to intelligent, independent, confident worker.It is interesting to know that the word “personality” by derivation should mean

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What an individual only appears to be not what he really is.What an individual only appears to be not what he really is.Personality is the organization of an individualsPersonal pattern of tendencies.That determine those commanlities and differences in the psychological behaviour of people

Event in the surrounding environment strongly influence.The way people behave at any particular time.The way people behave at any particular time.

Match The FollowingQuestionCorrect AnswerYour AnswerA personality becomes disorderlyWhen either the id or super ego is active.When either the id or super ego is active.

A can have strong super ego isLikely to be in constant and pronounced battle with the id.Likely to be in constant and pronounced battle with the id.When too much energy is consumed by ego in mediating between the id and super egoAn individual personal development is adversely affected.An individual personal development is adversely affected.Id is pressing for satisfactionThe ego is trying to delay it.The ego is trying to delay it.Cattell has extensively worked on traitsIn various work settings employing a number of psychological measuresIn various work settings employing a number of psychological measures

Multiple Choice Multiple AnswerQuestionAdvise the management of Beta and Gamma Ltd. About the various groups that can be created inan organisation.Correct AnswerEffective group , Formal group , Informal groupYour AnswerEffective group , Formal group , Informal group

Multiple Choice Multiple AnswerQuestionThe features of team empowerment are as follows:Correct AnswerPotency , Autonomy , ImpactYour AnswerPotency , Autonomy , Impact





Select The Blank QuestionThe team whose members collaborate through use of various information technologies is knownas ________ team.Correct Answer

VirtualYour AnswerVirtual

Multiple Choice Multiple AnswerQuestionSelect the relevant parts of the communication process.Correct AnswerEncoding , Receiver , DecodingYour AnswerEncoding , Receiver , Decoding

Multiple Choice Multiple AnswerQuestionMr. Jay sets up a task force to improve communication effectiveness within his organization.What factors should be considered by the task force to achieve effective communication?Correct AnswerAssume existence of interpersonal differences , Emphasize description rather than interpretationor evaluation , Ensure that everyone practices empathyYour AnswerAssume existence of interpersonal differences , Emphasize description rather than interpretationor evaluation , Ensure that everyone practices empathy

Select The Blank QuestionThe formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate ________.Correct AnswerMotivationYour AnswerMotivation

Multiple Choice Single AnswerQuestionA communication media is said to rich when which of the given parameters are satisfied?Correct AnswerIt facilitates rapid feedback Your AnswerIt facilitates rapid feedback

Multiple Choice Single Answer



QuestionFace-to-face conversation is often regarded as the richest communication media, because:Correct AnswerHandles multiple cues simultaneouslyYour Answer

Handles multiple cues simultaneously

Multiple Choice Multiple AnswerQuestionWhen an organism is confronted with a threat, according to the general adaptation theory states,the physiological response will occur in which of the three stages?Correct AnswerAlarm reaction , Resistance reaction , State of exhaustionYour AnswerAlarm reaction , Resistance reaction , State of exhaustion

Multiple Choice Multiple AnswerQuestionIdentify the categories of life stressors:Correct AnswerLife changes , Daily stressors , Life traumaYour AnswerLife changes , Daily stressors , Life trauma

Multiple Choice Multiple AnswerQuestionWhich are the main personal stressors stated by Yoga?Correct AnswerState of helplessness , Jealously , TemptationsYour AnswerState of helplessness , Jealously , Temptations

Select The Blank QuestionThe people who cre________te unnecessary stress for themselves pertain to type A category.Correct AnswerAYour AnswerA

True/FalseQuestionIf the stress persists, or the defensive reaction proves ineffective, the organism develops itself forthe fight mechanism.Correct AnswerFalse





Your AnswerFalse

True/FalseQuestion

There exist some organizational stressors which relate to its structure and climate.Correct AnswerTrueYour AnswerTrue

Select The Blank Question________ in one form of dominance, in which the followers more or less willingly acceptdirection and control by another person.Correct Answer

LeadershipYour AnswerLeadership

Select The Blank QuestionThe two dimensions of leadership which emerged from the Leader Behavior DescriptionQuestionnaire were 'consideration' and '________'.Correct AnswerInitiating structureYour AnswerInitiating structure

Select The Blank QuestionThe ability to think in terms of models, frameworks, and broad relationships is known as________ skill.Correct AnswerConceptualYour AnswerConceptual

Select The Blank QuestionThe ________ leadership style is an expression of the leader's trust in the abilities of hissubordinates.Correct AnswerParticipativeYour AnswerParticipative





Multiple Choice Single AnswerQuestionMultiple Choice Single ResponseCorrect Answer

Free ReinYour AnswerFree Rein

True/FalseQuestionAt the supervisory level the requirement of conceptual skill is the highest.Correct AnswerFalseYour AnswerTrue

Select The Blank QuestionIndustrial psychology focuses its attention on the development of tests for the________of employees.Correct AnswerrecruitmentYour Answerperformance

Multiple Choice Multiple AnswerQuestionThe factors which contributed to the rise of human relations movements areCorrect AnswerThe great depression , The rise of trade unionism , Hawthorne experimentsYour AnswerThe great depression , The rise of trade unionism , Hawthorne experiments

Multiple Choice Multiple AnswerQuestionFrederick W. Taylor developedCorrect AnswerWage payment plans , Internal parity of wages , External parity of wages , Non-financialincentivesYour AnswerWage payment plans , External parity of wages , Non-financial incentives

True/FalseQuestionHuman behaviour is simple to understand



Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionIn Organizational Behaviour, 'caused behaviour' meansCorrect AnswerBy his own behaviour, a manager can affect how an employee behaves.Your AnswerBy his own behaviour, a manager can affect how an employee behaves.

Multiple Choice Single AnswerQuestionAutocratic organization model depends on:

Correct AnswerPowerYour AnswerPower

Multiple Choice Multiple AnswerQuestionThe models of Organizational Behaviour are:Correct AnswerAutocratic , Custodial , SupportiveYour AnswerAutocratic , Custodial , Supportive

True/FalseQuestionAll parts of the organizational system are independent.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionSelect the needs which are discussed by the need hierarch theory.Correct AnswerPhysiological needs , Security needs , Self realization needsYour AnswerPhysiological needs , Security needs , Self realization needs






QuestionFeatures of Theory Y are:Correct AnswerWork is as natural as play , Humanistic and supportive approach , People have the requiredpotential

Your AnswerWork is as natural as play , People dislike work , People have the required potential

Multiple Choice Single AnswerQuestionWhich of the given factors are also known as dissatisfiers?Correct AnswerHygiene factorsYour AnswerHygiene factors

Multiple Choice Single AnswerQuestionAccording to the equity theory, how do you define the point when equity occurs?Correct AnswerPerson's outcomes = Other's outcomesYour AnswerPerson's outcomes = Other's outcomes

Multiple Choice Single AnswerQuestionFrom the given information identify the morale indicator.Correct AnswerExit interviewsYour AnswerExit interviews

True/FalseQuestionMorale indicates a group phenomenon.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionThe higher the number of the petty grievances, the higher is the morale.Correct AnswerFalseYour Answer



False

Multiple Choice Single AnswerQuestionThe process by which a new employee is inducted into its culture is known as

Correct AnswerOrganizational socializationYour AnswerOrganizational induction

True/FalseQuestionHandling of crises by managers and employees reveals an organizational culture. Correct AnswerTrueYour Answer

TrueSelect The Blank QuestionOne of the factors causing decrement in work is ________.Correct AnswerfatigueYour Answerfatigue

Select The Blank QuestionA person of lower than normal intelligence is less bored by ________ work.Correct AnswerrepetitiveYour Answerrepetitive

True/FalseQuestionMusic has a direct effect on productivity.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionDifferent kinds of work like heavy and muscular work, or light work, or clerical work yieldcurves that are-





Correct Answerdifferent from each otherYour Answerdifferent from each other

Organizational Behaviour - 4LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestionInternal integration involves addressing the issue of:Correct AnswerDetermining rules related to power and status

Your AnswerDetermining rules related to power and status

Multiple Choice Multiple AnswerQuestionFeatures of Maslow's need hierarchy theory are:Correct AnswerTheory of human motives , Classifies basic human needs in a hierarchy , Theory of humanmotivationYour AnswerClassifies basic human needs in a hierarchy , Theory of human motivation , Theory of human

motives

Multiple Choice Multiple AnswerQuestionCultural diversity brings with it concerns likeCorrect AnswerIntra organizational conflicts , Communication difficulties , Intra organizational TurnoversYour AnswerIntra organizational conflicts , Communication difficulties , Intra organizational Turnovers

True/False

QuestionIn managing cultural diversity, organization must have a relatively non-bureaucratic structure.Correct AnswerTrueYour AnswerTrue






QuestionWho has given the following definition of Organizational Behaviour, "understanding, predictingand controlling human behaviour at work"?Correct AnswerFred Luthans

Your AnswerFred Luthans

Select The Blank QuestionT.P.M stands for total________management.Correct AnswerproductivityYour Answerproductivity

True/FalseQuestionRepetitive tasks give rise to the same degree of boredom in all persons.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionHuman DignityCorrect AnswerIs about people being treated with respect and dignityYour AnswerIs about people being treated with respect and dignity

Multiple Choice Multiple AnswerQuestionThe esteem needs manifest itself in which of the following forms.Correct AnswerNeed for status , Need for power , Need for recognitionYour AnswerNeed for status , Need for power , Need for recognition




Biological , Situation

Multiple Choice Single AnswerQuestionThe chief objective of the Bank wiring room study was:

Correct AnswerTo conduct an observational analysis of the work groups.Your AnswerTo conduct an observational analysis of the work groups.

Multiple Choice Single AnswerQuestionIn Custodial organization model, managerial orientation is:Correct AnswerMoneyYour Answer

MoneySelect The Blank QuestionThe leader who fails to guide, motivate and develop his subordinates is said to be practicing________ leadership style.Correct AnswerFree ReinYour AnswerFree Rein

Select The Blank Question________ communication is useful for flatter organizational structure.Correct AnswerLateralYour AnswerLateral

True/FalseQuestionCultural elements and their relationships create a pattern that is identical in all organizations.Correct AnswerFalseYour AnswerFalse

Match The FollowingQuestionCorrect Answer



Your AnswerAttitudeRespondRespondValue

JudgmentJudgmentOpinionExpressionExpressionPersonalityBehaviourBehaviour

Multiple Choice Multiple AnswerQuestion

The storming stage relating to development of a team is characterised by which of the followingaspects?Correct AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding theresponsibilities of each team memberYour AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding theresponsibilities of each team member

Multiple Choice Single AnswerQuestionAs a theory of motivation, what is the comment of Maslow on needs?Correct AnswerNeeds can be structured in a hierarchyYour AnswerNeeds can be structured in a hierarchy

Multiple Choice Multiple AnswerQuestionThe different types of fatigue areCorrect Answermental , physical , psychologicalYour Answermental , physical , psychological

Match The FollowingQuestionCorrect AnswerYour AnswerScientific Management movement



Wage payment plansWage payment plansHawthorne ExperimentsHuman relationsHuman relations

Hugo MunstebergPsychology and industrial efficiencyPsychology and industrial efficiencyWagner ActLabour movementLabour movement

Multiple Choice Multiple AnswerQuestionEgo controlsCorrect Answer

The gateway of actions , Select the feature of environment , Decides what instincts will besatisfied.Your AnswerThe gateway of actions , Select the feature of environment , Decides what instincts will besatisfied.

Multiple Choice Multiple AnswerQuestionThe cost of tensions and worries created by wrong kind of personalities are enormous in termsof.Correct AnswerEmployee-employer relation. , Supervisor-subordinate relation. , Peers relations.Your AnswerEmployee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Single AnswerQuestionOrganization with a strong culture hasCorrect AnswerPractices that include employee participationYour AnswerPractices that include employee participation

Select The Blank QuestionCommunication provides a means to release ________ and for fulfillment of social needs.Correct AnswerEmotional expressionYour AnswerEmotional expression



Multiple Choice Multiple AnswerQuestionAccording to Frend the human mind is composed of Correct Answer

Preconscious mind , Conscious mind , Unconscious mindYour AnswerPreconscious mind , Conscious mind , Unconscious mind

Select The Blank QuestionAccording to Herzberg, there are two sets of factors at the work life, viz. the motivators and the________factors.Correct AnswerHygieneYour Answer

HygieneMultiple Choice Multiple AnswerQuestionThe Hawthorne studies are of utmost significance as they form an honest and concerted attemptto understand:Correct AnswerThe human factor , Employee attitudes , The workers social situationsYour AnswerThe human factor , Employee attitudes , The workers social situations

Select The Blank QuestionThose factors which are capable to inhibit performance by their absence but any addition in themdoes not increase efficiency, are known as ________ factors.Correct AnswerHygieneYour AnswerHygiene

Select The Blank Question________ are the rules of pattern and behaviour that are expected from all team members.Correct AnswerNormsYour AnswerNorms




When an organism is confronted with a threat, according to the general adaptation theory states,the physiological response will occur in which of the three stages?Correct AnswerAlarm reaction , Resistance reaction , State of exhaustionYour Answer

Alarm reaction , Resistance reaction , State of exhaustion

Multiple Choice Multiple AnswerQuestionSelect the needs which are discussed by the need hierarch theory.Correct AnswerPhysiological needs , Security needs , Self realization needsYour AnswerPhysiological needs , Security needs , Self realization needs


QuestionA communication media is said to rich when which of the given parameters are satisfied?Correct AnswerIt facilitates rapid feedback Your AnswerIt facilitates rapid feedback

Multiple Choice Multiple AnswerQuestionSelect the relevant parts of the communication process.Correct AnswerEncoding , Receiver , DecodingYour AnswerEncoding , Receiver , Decoding

Multiple Choice Single AnswerQuestionWhich of the given factors are also known as dissatisfiers?Correct AnswerHygiene factorsYour AnswerHygiene factors

Multiple Choice Single AnswerQuestionThe actual beginning of the Hawthorne studies happened with:Correct AnswerRelay room experimentsYour AnswerIllumination experiments



True/FalseQuestionAs compared to the content models, the expectancy models are very simple and easy to translateinto actual practice.

Correct AnswerFalseYour AnswerFalse

Select The Blank QuestionA person of lower than normal intelligence is less bored by ________ work.Correct AnswerrepetitiveYour Answer

repetitiveTrue/FalseQuestionIllumination Experiment is a part of Hawthorne experiments.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionTo change organizational culture successfully we need to:Correct AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Includeemployees in the change processYour AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Includeemployees in the change process

True/FalseQuestionWhatever an individual does, there is always some sort and some amount of stress on him.Correct AnswerTrueYour AnswerTrue




Commanlities and differences suggest in certain respects, every person is likeCorrect AnswerAll other people , Some other people , No other personYour AnswerAll other people , Some other people , No other person

Multiple Choice Multiple AnswerQuestionOrganizational socialization includesCorrect AnswerDeveloping competencies , Developing organizational values , Developing social and workingrelationshipYour AnswerDeveloping competencies , Developing organizational values , Developing social and workingrelationship

True/FalseQuestionThe more successful the organization is, the less effective is its internal communication.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionOrganization culture and performance is directly related.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIdentify the process influence personality development.Correct AnswerSocialization process , Identification processYour AnswerSocialization process , Identification process

True/FalseQuestionResearch activity emphasizes least collaboration and team work among workers.Correct AnswerFalseYour Answer



False

Multiple Choice Single AnswerQuestionManagers began to develop a new awakened view of the human aspects of their jobs after:

Correct AnswerThe great depressionYour AnswerThe great depression


LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple AnswerQuestionIn order to understand the Rogers' theory one needs to understand which of the following?Correct AnswerThe self concept , The organism , The development of self Your AnswerThe development of self , The self concept , The organism

Multiple Choice Single AnswerQuestionCinderella, a mechanical engineer, had joined as a management trainee in XYZ Ltd. She's the

niece of the managing director of XYZ Ltd. Her manager was aware of this fact and hence healways gave simple and easy tasks to her. Cinderella was enthusiastic, and equally efficient, towork on some challenging tasks but she was always kept away from them. All this beyondcreating stress, deprived her from fulfillment of self-esteem needs. What kind of stress is beingexperienced by Cinderella?Correct AnswerHypo stressYour AnswerHypo stress

True/False

QuestionA change in the organization requires a corresponding change in the employee's individualpersonality.Correct AnswerTrueYour AnswerFalse





Multiple Choice Multiple AnswerQuestionTo change organizational culture successfully we need to :-Correct AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Include

employees in the change processYour AnswerFind the most effective sub-culture and use it as an example , Include employees in the changeprocess

Select The Blank QuestionThe special meaning assigned to words is called ________.Correct AnswerSemanticsYour Answer

LanguageMultiple Choice Multiple AnswerQuestionIdentify the steps involved in morale surveys :-Correct AnswerDrafting of questionnaires , Interviewing people , Analyzing collected dataYour AnswerDrafting of questionnaires , Interviewing people , Analyzing collected data

Multiple Choice Multiple AnswerQuestionBehavioural scientists are focusing their attention on :-Correct AnswerOrganizational adaptability , Relationship of organizational structure to human behaviour ,Decision makingYour AnswerOrganizational adaptability , Relationship of organizational structure to human behaviour ,Decision making

Multiple Choice Multiple AnswerQuestionSelect the morale indicators :-Correct AnswerRate of finished goods rejections , Rate of raw material wastage , Resignation by skilledemployeesYour AnswerRate of finished goods rejections , Rate of raw material wastage , Resignation by skilledemployees



True/FalseQuestionThe leadership process is a function which relates only to the leader and other situationalvariables.Correct Answer

FalseYour AnswerFalse

Select The Blank QuestionThe group ________ are more important to the group members than any financial incentive.Correct AnswerNormsYour AnswerNorms

Multiple Choice Single AnswerQuestionCongruent change in attitude means movement in:-Correct AnswerThe same directionYour AnswerAll the directions

Multiple Choice Multiple AnswerQuestionWhat are the elements of the process of bringing about change in people as suggested by Lewin?Correct AnswerUnfreezing , Refreezing , MovingYour AnswerUnfreezing , Refreezing , Moving

Multiple Choice Multiple AnswerQuestionState the specific characteristics of high achiever :-Correct AnswerNeed for immediate feedback , Satisfied with his accomplishment , Moderate risk takerYour AnswerNeed for immediate feedback , Satisfied with his accomplishment

Match The FollowingQuestionCorrect AnswerYour AnswerFrederick Taylor



Scientific managementScientific managementHugo MunstebergIndustrial accidentsIndustrial psychology

Waller Dill ScotIndustrial psychologyTrade unionismFred LuthansHuman relationsHuman relations

Select The Blank QuestionRoger's defines the ________ as an organized, consistent, conceptual gestalt composed of perceptions of the characteristics of the 'I' or 'me'.

Correct AnswerThe self conceptYour AnswerThe organization

Select The Blank QuestionOn the managerial grid, a manager falling in the ________ category will have maximum concernfor both people and production.Correct Answer9.9Your Answer9.9

Multiple Choice Single AnswerQuestionWhich step concerned with the management of change involves the identification of the rootcause?Correct AnswerDiagnose the problemYour AnswerTerminate the problem

Select The Blank Question________ communication is useful for flatter organizational structure.Correct AnswerLateralYour AnswerLateral



Select The Blank QuestionThe factor of ________ implies that an individual may attend to moving objects in their field of vision that to static objects.

Correct AnswerMotionYour AnswerMotion

Select The Blank QuestionThe communication process can be improved by ________.Correct AnswerReducing status barriersYour Answer

Reducing status barriersMultiple Choice Single AnswerQuestionOrganizational Behaviour studies the importance of :-Correct AnswerHuman elements in the organizationYour AnswerHuman elements in the organization

Multiple Choice Multiple AnswerQuestionThe storming stage relating to development of a team is characterised by which of the followingaspects?Correct AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding theresponsibilities of each team memberYour AnswerEmergence of conflicts , Seeking task related guidance from the leader

Multiple Choice Multiple AnswerQuestionFeatures of Maslow's need hierarchy theory are:-Correct AnswerTheory of human motives , Classifies basic human needs in a hierarchy , Theory of humanmotivationYour AnswerTheory of human motives , Classifies basic human needs in a hierarchy

True/False



QuestionConceptual skill is the distinguishing feature of job performance at the operating level.Correct AnswerFalseYour Answer

False

True/FalseQuestionIn the process of perception, feedback is important for interpreting the perceptual event.Correct AnswerTrueYour AnswerTrue


QuestionThe term LOC in the study of personality stands for:-Correct AnswerLocus of controlYour AnswerLocus of control

Select The Blank QuestionThe most superficial level of organizational culture consists of ________.Correct AnswerSymbolsYour AnswerSymbols

True/FalseQuestionSocial self is the way an individual appears to self.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionBharat had joined Applications Network Pvt. Ltd. as a trainee software engineer. After two yearshe was promoted as the manager-applications. As the manager, his job included providingguidance to his team with respect to writing the software program so as to get the desired report.His top class performance provided him with an opportunity to become the director of hiscompany. Bharat wants to know what type of skills will be more in demand for a director, along



with the human skills?Correct AnswerConceptualYour AnswerConceptual

Multiple Choice Single AnswerQuestionIn the "non-directive" interviewing method the interviewer is supposed to :-Correct AnswerTake a role with confidenceYour AnswerTake a role with confidence


Advise the management of Beta and Gamma Ltd. About the various groups that can be created inan organisation.Correct AnswerEffective group , Formal group , Informal groupYour AnswerEffective group , Formal group

True/FalseQuestionPresent Indian government protects the Indian industry from foreign competition.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionMr. Kamat is an executive who directs, guides and influences the work of his subordinates. Hisobjective is to ensure that his subordinates work for attaining the specified goals. Also, hemediates between the individual assistant and the organization in such a manner that both willobtain the maximum satisfaction. Whose role is being played by Mr. Kamat?Correct AnswerLeaderYour AnswerLeader

True/FalseQuestionExternal adaptation and survival has to do with the establishment and maintenance of effectiveworking relationships among the members of the organization.



Correct AnswerFalseYour AnswerTrue

Select The Blank QuestionDuring the moving phase of the change process, the ________ occurs when individuals areforced to encounter a situation that calls for a new behaviour.Correct AnswerInternalizationYour AnswerCompliance

Multiple Choice Single AnswerQuestion

What can you gather from the Illumination experiments?Correct AnswerThey provided a momentum to the relay room phase of the studies.Your AnswerThey provided a momentum to the relay room phase of the studies.

Multiple Choice Single AnswerQuestionThe parties involved in negotiation are strongly motivated to solve problems, exhibit flexibilityand trust. The aforementioned aspects of the negotiating party indicate which type of negotiation?Correct AnswerIntegrativeYour AnswerIntegrative

Multiple Choice Single AnswerQuestionJudge the following statement according to given criteria. "Stress is a physiological abnormalityat the structural or bio-chemical level caused by overloading experiences."Correct AnswerBoth the statement and the reasoning are correctYour AnswerBoth the statement and the reasoning are correct

True/FalseQuestionThe perceptual process shall always result in correct judgment or understanding of facts.Correct AnswerFalse



Your AnswerFalse

Select The Blank Question

The ability and willingness of group members to set goals and work towards theiraccomplishment is known as ________.Correct AnswerGroup maturityYour AnswerGroup maturity

Multiple Choice Multiple AnswerQuestionAccording to Likert, few variables characterize the leadership style. Select these variables :-Correct Answer

Casual , Intervening , End-resultYour AnswerCasual , Intervening , End-result

Multiple Choice Multiple AnswerQuestionOrganizational objectives can be achieved by :-Correct AnswerGroup work , Division of labour , Hierarchy of authorityYour AnswerGroup work , Hierarchy of authority

Match The FollowingQuestionCorrect AnswerYour AnswerAlderfer's theoryRecognizes three groups of core needsRecognizes three groups of core needsVroom's theory of motivationExpectancy modelExpectancy modelPorter Lawler modelRelationship between performance and satisfactionRelationship between performance and satisfactionAbraham MaslowTheory of need hierarchyTheory of need hierarchy

True/False



QuestionValence refers to the degree of favourableness or unfavourableness towards object.Correct AnswerTrueYour Answer

False

Select The Blank QuestionIn heavy muscular work, ________ fatigue is unquestionably a major factor contributing to work decrement.Correct AnswerPhysiologicalYour AnswerPhysiological

True/FalseQuestionPerceptual similarity is a major cause of industrial conflicts.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionHigh competitiveness and profit orientation is a characteristic of which type of organizationalculture?Correct AnswerMarketYour AnswerMarket



Multiple Choice Single AnswerQuestion The senior executive of XYZ Ltd., Mr. Joyonto Roy, had given complete freedom tohis subordinates. He essentially provided no leadership. What category suitably defines theleadership style being practiced by Mr. Roy?Correct Answer Laissez FaireYour Answer Laissez Faire





Multiple Choice Multiple AnswerQuestion In an example of the erection of a stone wall, the work curve shows the following :-Correct Answer An initial warming up before reaching peak productivity , The leveling off of productivity , Eventual decrement in productivity, probably ending in a spurt againYour Answer Continuous rise in productivity

Multiple Choice Single AnswerQuestion From the following which is classified as a hygiene factor according to Herzberg'stheory of motivation?Correct Answer SalaryYour Answer Recognition

Multiple Choice Multiple AnswerQuestion Organizational objectives can be achieved by :-

Correct Answer Group work , Division of labour , Hierarchy of authorityYour Answer Group work , Division of labour , Hierarchy of authority

True/FalseQuestion Each major change in a work situation carries with it an element of uncertainty.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Keshav is a student of psychology. His project is based on stress management. Whileobserving a group of 20 executives, he observed that in some situations, the executives werestressed even when the events were very favorable for them. In fact these executives wereoverjoyed with the events occurring in that manner, yet they experienced stress. Very fortunatelythis stress lasted for a short while of time. Advise Keshav about the category of stress beingexperienced by the executives.Correct Answer EustressYour Answer Eustress

Multiple Choice Multiple AnswerQuestion Situation where individual differences are unimportantCorrect Answer Earthquake , Drought , FloodYour Answer Earthquake , Drought , Flood

Multiple Choice Single AnswerQuestion A group of 6 employees has been formed within MRF Co.Ltd. The initial discussionsin the group were based on the environmental factors of the concerned issue. As the group



started to work on the measures to rectify the core factors responsible for the concerned issue,the discussions always ended up in conflicts within the group members. This conflict washampering the group's effectiveness. What is the level of conflict that is being highlighted in thiscase?Correct Answer Intragroup

Your Answer Intergroup

True/FalseQuestion A mediator should act as a neutral party.Correct Answer TrueYour Answer True

Select The Blank Question The formation of specific goals, feedback on progress towards the goals and

reinforcement of desired behavior all stimulate ________.Correct Answer MotivationYour Answer Motivation

Match The FollowingQuestion Correct Answer Your Answer

Free rein leaders Avoid power and responsibility Avoid power and responsibility

Negative leaders Act domineering and superior with their subordinates Exercise control mostlyby using forces within the group

Autocratic leaders Provide security and satisfaction to his subordinates Act domineering andsuperior with their subordinates

Participative leaders Exercise control mostly by using forces within the group Provideconceptual skills to his subordinates

True/FalseQuestion Any organizational change faces employee resistance because it is perceived as loss of something of value as a result of the change.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Perception plays a vital role in which of the following areas.



Correct Answer Selection of a candidate , Deciding on loyalty of an employee , Giving incentiveto an employeeYour Answer Selection of a candidate , Deciding on loyalty of an employee , Giving incentive toan employee

Select The Blank Question A non-specific response of the body to a situation is known as ________.Correct Answer StressYour Answer Stress

Select The Blank Question The supervisor gets upset when his manager scolds him and gets into a hot argumentwith his manager. His team members are also arguing with him constantly. Here supervisors'behavior is a reflection of ________

Correct Answer Caused behaviorYour Answer Caused behavior

True/FalseQuestion People tend to process pleasant stimuli more efficiently and accurately than they dounpleasant stimuli.Correct Answer TrueYour Answer True

True/FalseQuestion Effective communication can be seen as the foundation of modern organizations.Correct Answer TrueYour Answer True

True/FalseQuestion The process theories in general lack explanatory power over the complexities of work motivation.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion When an organisation is confronted with a threat, according to the general adaptationtheory the physiological response will occur in which of the three stages?Correct Answer Alarm reaction , Resistance reaction , State of exhaustionYour Answer Alarm reaction , Resistance reaction , State of exhaustion



Select The Blank Question At ________ stage of team building, cooperation and a sense of shared responsibility isdeveloped amongst the team members.Correct Answer Norming

Your Answer Norming

Multiple Choice Multiple AnswerQuestion What are the sources of attitudes for an individual?Correct Answer Personal experiences , Institutional factors , Peer groups and societyYour Answer Personal experiences , Friend's experiences , Peer groups and society

Select The Blank Question Communication provides a means to release ________ and for fulfillment of social

needs.Correct Answer Emotional expressionYour Answer Emotional expression

Multiple Choice Multiple AnswerQuestion Which of the management styles are available to a manager for overcoming employees'resistance to change?Correct Answer Convincing the employees about the necessity of change , Employeeparticipation in setting up the change , Forcing the employees to accept the changeYour Answer Convincing the employees about the necessity of change , Employee participationin setting up the change

True/FalseQuestion Alderfer's ERG needs model is very rigid in nature.Correct Answer FalseYour Answer False

True/FalseQuestion Rest provides the opportunity to recover from fatigue.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Different kinds of work like heavy and muscular work, or light work, or clerical work yield curves that are :-Correct Answer Different from each other



Your Answer Identical to each other

Select The Blank Question Traditional win-lose situations can be solved using ________ negotiations.

Correct Answer DistributiveYour Answer Inter-organizational

Multiple Choice Multiple AnswerQuestion Select the needs which are discussed by the need hierarch theory :-Correct Answer Physiological needs , Security needs , Self realization needsYour Answer Security needs , Psychological needs , Self realization needs


Question John had thought of a very innovative idea to launch the new product of his company.However, John was an introvert. In the meeting, he just could not gather confidence to talk abouthis idea. What aspect of communication was missed by John?Correct Answer TransferenceYour Answer Encoding

Multiple Choice Multiple AnswerQuestion Mismatch between personality and organization may lead toCorrect Answer Confusion and chaos , Loss of interest by members in organization , Low moraleand job satisfactionYour Answer Loss of interest by members in organization , Low morale and job satisfaction

True/FalseQuestion Organizational culture exists on different levels which differ in terms of visibility andresistance to change.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Behavioural scientists are focusing their attention on :-Correct Answer Decision making , Organizational adaptability , Relationship of organizationalstructure to human behaviourYour Answer Organizational adaptability , Relationship of organizational structure to humanbehaviour , Management policies

Select The Blank



Question The leader who fails to guide, motivate and develop his subordinates is said to bepracticing ________ leadership style.Correct Answer Free ReinYour Answer Autocratic

Multiple Choice Single AnswerQuestion There is one leadership style which gives good results when the leader is required todeal with the unskilled workers doing repetitive tasks; find this leadership style.Correct Answer AutocraticYour Answer Participative

Multiple Choice Single AnswerQuestion In Supportive organization model, employee orientation is :-Correct Answer Job performance

Your Answer Security

Select The Blank Question The concept of organizational stress was first evolved in the classic work of ________.Correct Answer Kahn et alYour Answer Dr.Seyles

Multiple Choice Multiple AnswerQuestion Identify the internal forces for organizational change :-Correct Answer Employees' desire to share in decision making , Changes in the location of theorganization , Change in the top management personnelYour Answer Changes in the location of the organization , Change in the Central Government ,Change in the top management personnel

Select The Blank Question Roger's defines the ________ as an organized, consistent, conceptual gestalt composedof perceptions of the characteristics of the 'I' or 'me'.Correct Answer The self conceptYour Answer The self concept



Question





The relationship in which one person influences others to work together willingly on relatedtasks is known as ________.Correct AnswerLeadershipQuestion

Congruent change in attitude means movement in:-Correct AnswerThe same directionYour AnswerThe same direction

Multiple Choice Multiple AnswerQuestionCommanlities and differences suggest in certain respects, every person is likeCorrect AnswerAll other people , Some other people , No other person

Your AnswerAll other people , Some other people

True/FalseQuestionIn the case of intra-organizational negotiations, groups often negotiate as representatives.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionCultural elements and their relationships create a pattern that is identical in all organizations.Correct AnswerFalseYour AnswerFalse

Select The Blank QuestionSocial displacement and ________ are the important social reasons to be considered by amanager while dealing with resistance to change.Correct AnswerPeer pressureYour AnswerPeer pressure

True/FalseQuestion



Research activity emphasizes least collaboration and team work among workers.Correct AnswerFalseYour AnswerFalse

Select The Blank QuestionThe discipline of Organizational ________ tries to synchronize internal organizationalenvironment with external social environment.Correct AnswerBehaviourYour AnswerBehaviour


QuestionThe different types of defense mechanisms are :-Correct AnswerRationalization , Aggression , FantasyYour AnswerRationalization , Aggression , Fantasy

Multiple Choice Single AnswerQuestionHalf page advertisement is given in the newspaper by XYZ Ltd. This is done to attract attentionof customers. Which external attention seeking factor is being emphasized in this case?Correct AnswerSizeYour AnswerSize

True/FalseQuestionIn the counter shock phase, the defensive mechanism becomes passive.Correct AnswerFalseYour AnswerFalse




Biological , Cultural , Situation

Multiple Choice Single AnswerQuestionWhich type of motivators are involved in granting additional authority to an employee in his

activity?Correct AnswerResponsibility and recognitionYour AnswerResponsibility and recognition

Select The Blank QuestionThe people who cre________te unnecessary stress for themselves pertain to type A category.Correct AnswerA

Your AnswerA

Match The FollowingQuestionCorrect AnswerYour AnswerIdeal self RogerRogerPer sonareto sound throughto sound throughEgoFrendAll portTraitsAll portFrendPhysical structuringSheldonSheldon

True/FalseQuestionThe more successful the organization is, the less effective is its internal communication.Correct AnswerFalseYour AnswerTrue



Multiple Choice Multiple AnswerQuestionSelect the organizational stressors which are intrinsic to the job :-Correct Answer

Boredom , Time pressures and deadlines , Exorbitant work demandsYour AnswerTime pressures and deadlines , Exorbitant work demands , Boredom

Multiple Choice Single AnswerQuestionWhenever the manager of the assembly shop left for a meeting, his subordinates reacted in oneof the two ways; either aggressively or apathetically. This group exhibited outbursts of aggression whenever their manager left the shop. Which style of leadership is being followed bythe concerned assembly shop manager?Correct Answer

AuthoritarianYour AnswerAuthoritarian

Select The Blank QuestionThe ________ job loading is also known as job enlargement.Correct AnswerHorizontalYour AnswerVertical

Multiple Choice Single AnswerQuestionWhich of the following is the best way to deal with frustration?Correct AnswerDefense mechanismYour AnswerRelationship mechanism

Multiple Choice Multiple AnswerQuestionAccording to Frend the human mind is composed of Correct AnswerPreconscious mind , Conscious mind , Unconscious mindYour AnswerPreconscious mind , Conscious mind , Unconscious mind




Ego controlsCorrect AnswerThe gateway of actions , Select the feature of environment , Decides what instincts will besatisfied.Your Answer

The gateway of actions , Creates tolerance , Decides what instincts will be satisfied.

Multiple Choice Multiple AnswerQuestionIn a strong organizational culture :-Correct AnswerGoals are aligned , Employees are highly motivated , Performance is outstandingYour AnswerGoals are aligned , Employees are highly motivated , Performance is outstanding

True/False

QuestionThe primary concern of ego is to determine whether the action proposed by superego is right orwrong.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionGood match between individual personality and organization is essential because of Correct AnswerSome people have passion for bureaucracy , Some people prefer autonomy flexibility inoperationYour AnswerSome people prefer autonomy flexibility in operation , Some people prefer job dynamism

Multiple Choice Multiple AnswerQuestionPerception of others will be more accurate if the perceiver can avoid:Correct AnswerGeneralizing from a single trait to many traits , Placing too much reliance on physicalappearance , Assuming that a single behavior will show itself in all situationsYour AnswerGeneralizing from a single trait to many traits , Placing too much reliance on physicalappearance , Assuming that a single behavior will show itself in all situations

True/FalseQuestionCohesiveness is influenced by the degree of compatibility between team goals and individual



member's goals.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWhat are the important ideas mentioned in the Salvatore Maddi's definition of personality?Correct AnswerEach employee in an organization is unique and may respond differently to a situation ,Personality influences are not limited to behaviors, situations or people , Personality is stable andhas continuity in timeYour AnswerEach employee in an organization is unique and may respond differently to a situation ,Personality influences are not limited to behaviors, situations or people , Personality is stable and

has continuity in timeSelect The Blank QuestionThe stress which refers to a state of happiness is known as ________.Correct AnswerEustressYour AnswerEustress

Multiple Choice Multiple AnswerQuestionSelect the morale indicators :-Correct AnswerRate of finished goods rejections , Rate of raw material wastage , Resignation by skilledemployeesYour AnswerRate of finished goods rejections , Rate of raw material wastage , Resignation by skilledemployees

True/FalseQuestionThe social needs are so strong that even the cruelest criminals dread the punishment of solitaryconfinement.Correct AnswerTrueYour AnswerTrue

True/False



QuestionWhatever an individual does, there is always some sort and some amount of stress on him.Correct AnswerTrueYour Answer

True

Multiple Choice Single AnswerQuestionNoise is regarded as a distracter, because it interferes with/affects :-Correct AnswerWork efficiencyYour AnswerWork efficiency


QuestionWhat is the other name for vertical job loading?Correct AnswerJob enrichmentYour AnswerJob enlargement

Select The Blank QuestionThe discipline of Organizational Behaviour is based on ________ studies of human behaviour atthe work settings.Correct AnswerEmpiricalYour AnswerEmpirical

Match The FollowingQuestionCorrect AnswerYour AnswerAffiliation motiveDesire to be accepted by othersDesire to be accepted by othersAchievement motiveDesire to be successfulDesire to be successfulPrimary motiveAvoidance of painAvoidance of painPower motive



Desire to control othersDesire to control others


Rest periods are important because :-Correct AnswerThey help the worker to recover from fatigue , They provide an opportunity to talk about non-jobactivities , They are a break from a seemingly interminable activityYour AnswerThey help the worker to recover from fatigue , They provide an opportunity to talk about non-jobactivities , They are a break from a seemingly interminable activity

Select The Blank QuestionThe scuffle in the organization for achieving the organizational status ant the power, is the

essence of the ________ needs.Correct AnswerEsteemYour AnswerPhysiological

Multiple Choice Single AnswerQuestionAccording to Freud's theory, what is considered to be the executive part of the personality onlybecause it controls the gateway of action, selects the features of the environment to which it willrespond and decides what instincts will be satisfied?Correct AnswerEgoYour AnswerSuperego

Multiple Choice Single AnswerQuestionIn Organizational Behaviour, 'caused behaviour' means :-Correct AnswerBy his own behaviour, a manager can affect how an employee behaves.Your AnswerBy his own behaviour, a manager can affect how an employee behaves.

QuestionIn Bank wiring room studies were carried out by :-Correct AnswerAn observer and an interviewer



Your AnswerAn observer and an interviewer


Cultural diversity brings with it concerns like :-Correct AnswerIntra organizational conflicts , Communication difficulties , Intra organizational TurnoversYour AnswerIntra organizational conflicts , Communication difficulties , Production problems

Select The Blank QuestionThe ________ skills relate to a person's knowledge and ability in any organizational functionalarea.Correct Answer

TechnicalYour AnswerConceptual

Multiple Choice Single AnswerQuestionIt is important to create a work environment that is :-Correct AnswerFavourableYour AnswerFavourable

True/FalseQuestionMotivation represents a relationship between need, drive and goal.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionTo change organizational culture successfully we need to :-Correct AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Includeemployees in the change processYour AnswerFind the most effective sub-culture and use it as an example , Practice what we preach , Includeemployees in the change process



Select The Blank QuestionOn the managerial grid, a manager falling in the ________ category will have maximum concernfor both people and production.Correct Answer

9.9Your Answer9.9

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