2. Elements of Nonverbal 2. Elements of Nonverbal CommunicationCommunication

2.1 Body (Kinesics)

2.2 Voice (Paralanguage)

2.3 Space (Proxemics)

2.4 Objects (Indicators)

2. Elements of Nonverbal 2. Elements of Nonverbal CommunicationCommunication

2.1 Body (Kinesics)

a. Posture

b. Gestures

c. Face & Eyes

2. Elements of Nonverbal 2. Elements of Nonverbal CommunicationCommunication

2.2 Voice (Paralanguage)

(Vocal Qualities)

a. Inflection

i. Volume

ii. Rate

iii. Pitch

b. Intonation

2. Elements of Nonverbal 2. Elements of Nonverbal CommunicationCommunication

2.3 Space (Proxemics)

a. Standing

b. Seating

c. Touching

i.

Functional/professional

ii. Social/polite

iii. Friendship/

warmth

2. Elements of Nonverbal 2. Elements of Nonverbal CommunicationCommunication

2.4 Objects (Indicators) (Environment)

a. Office arrangements

b. Dress

3. Improve Nonverbal Skills 3. Improve Nonverbal Skills

3.1 Practice and Arrangea. Practice b. Arrangement

3.2 Relax and Gain Confidencea. Physical Relaxationb. Mental Relaxationc. Relaxation as you speak