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1 OTLEY ACTION FOR OLDER PEOPLE ANNUAL REPORT 2013/2014 Otley Action for Older People, Suite 2, Bay Horse Court, 2 Boroughgate, Otley, LS21 1SB Registered Charity Number 1150684 Company Number 8224902 Tel: 01943 463965 Website: www.otleyactionforolderpeople.org.uk Tel: 01943 467106 Email: [email protected]

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Page 1: OTLEY ACTION FOR OLDER PEOPLE ANNUAL REPORT 2013… · OTLEY ACTION FOR OLDER PEOPLE ANNUAL REPORT 2013/2014 ... age of 85 has risen by 15% in the last 10 years and is set to rise

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OTLEY ACTION FOR OLDER PEOPLE ANNUAL REPORT 2013/2014

Otley Action for Older People, Suite 2, Bay Horse Court,

2 Boroughgate, Otley, LS21 1SB

Registered Charity Number 1150684

Company Number 8224902

Tel: 01943 463965 Website: www.otleyactionforolderpeople.org.uk

Tel: 01943 467106 Email: [email protected]

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Table of Contents

Item

2 3 3

Table of Contents. Aims and Objectives National Statistics Loneliness, Social Isolation and Exclusion

4 Dementia Statistics 5 6

Service User Graph Governance and Management Structure

7 Who’s Who 8 Our Volunteers 9 Chairman’s Report 10 - 11 Project Manager Report

12 Memory and Inclusion Report 13 -17 Events and New Projects

18 Say it With a Smile

19 -21 22

Services and Activities Funding and Fundraising

23 Monitoring and Evaluation 24

Finance

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Otley Action for Older People

Aims and Objectives

“The charity is established to relieve the following charitable needs of older people living in Otley, Pool and Arthington:

1) To relieve poverty 2) To preserve and protect good health 3) To advance education; and 4) To promote the social inclusion of such people who are excluded from society because they

are house-bound, or who are unable to drive or easily access public transport and to assist them to integrate into society by such means as the trustees deem fit”.

National Statistics

The ONS mid-year statistics for 2010 show Leeds has a population of 798,800 people. 97,400 are between 60-75 and 55,200 are over 75. At the same time the number of people over the age of 85 has risen by 15% in the last 10 years and is set to rise significantly between now and 2020. This means that are over 152,000 people over the age of 60 in Leeds i.e. almost 20% of the total population. Of these, approximately 42,000 people live alone. Between 2010 and 2030 the number of people over 65 living alone is predicted to rise by over 37% and those over 75 by 40%. Old age is not in itself a form of disadvantage but, when accompanied by poverty, ill health and isolation, it gives rise to a distinct set of needs which need to be addressed. The key issues affecting older people in Leeds are primarily linked to poverty and health. Whilst funding cuts that impact our communities and local services affect everyone, older people tend to rely more on local solutions to their needs, and are less able – physically or financially – to access alternatives.

Loneliness, Social Isolation and Exclusion.

A report by the Campaign to End Loneliness in June 2013 concluded “isolation and loneliness is as bad for our health as smoking 15 cigarettes a day, as and worse than obesity. “They estimated that 20% of the older population are lonely sometimes and 10% are intensely lonely. Looking at Leeds this means that of the 150,000 aged 60+ in Leeds, over 15,000 of them could be intensely lonely. Acknowledging loneliness can be difficult for anyone. Often people deny or minimise their need because there is a stigma to feeling lonely or ‘needing’ help. Many older people find themselves on a spectrum that starts with loneliness and progressively gets worse until it is referred to as social exclusion. Loneliness is more often used to refer to isolation or lack of companionship or connectedness and can occur even when someone is surrounded by other people. Social isolation is a complete or near-complete lack of contact with society and is usually involuntary. Full-blown social exclusion is when someone is prevented from fully engaging in society and can be the end of a gradual process of disengagement from society. The causes of loneliness and social isolation are varied.

• Older people are particularly vulnerable through loss of friends, family, mobility or income.

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• Events in later life can be a trigger such as bereavement, moving home, children moving away, falls and other health incidents.

• Other causal factors are: low income, poor housing, poor physical health, fear of crime, family breakdown, lack of transport, living in city centre high rise flats or rural living and living alone.

• Particular groups of older people will have additional factors that impact on loneliness including Lesbian, Gay, Bisexual,

Dementia Statistics

One of the most significant issues facing the City in terms of health is the increase in the number of people with dementia. The 2012 POPPI projections for Leeds are that there are at least 8,607 people in Leeds with diagnosed dementia, and over 10,000 people over 65 have depression, and 3,232 have severe depression.

Of those living with some form of dementia, it is estimated that 5,600 live at home. Taking national statistics that one third of people living with dementia in the community live alone it can be estimated that 3,696 people live with their family. It is these family members who will be providing care and support to a greater or lesser extent. In addition, other carers will be looking after their relative with dementia from a distance – mostly sons and daughters. These figures are estimated to increase by 35-40% by 2028 (Leeds Dementia Strategy 2011). One of the greatest barriers facing people with dementia is the negative attitudes others often have towards their condition. Fear and misunderstanding can lead people to treat those with dementia insensitively. Recent examples in Leeds include a person being banned from a supermarket after forgetting to pay and a bus driver refusing to let someone on the bus, thinking they were drunk. Leeds is taking a citywide approach to addressing the stigmas attached to dementia and promoting the idea that dementia is everyone’s business.

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Otley Action’s Service Users

Diagram 2 shows that more female service users access Otley Action compared to

males. It also shows that most service users are aged between 80-89.

Diagram 2 shows the age and gender of Service Users.

4

70

198

314

111

11 2 17

80 95

31 9

under 60 60-69 70-79 80-89 90+ Unrecorded

Bar Chart Showing Age and Gender of Service Users at Otley Action for

Older People

Female Male

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GOVERNANCE

In 2012 the management committee agreed that it was in the interests of the organisation to become a company limited by guarantee. Consequently, with the support of York Law Clinic at York University this process was set in motion. On the 21st September 2012 Otley Action was registered with Companies’ House and became a company limited by guarantee under Company No. 8224902. The next stage in the process was to register the new company with the charity commission. The new company was registered with the Charity Commission on the 04/02/13 under charity number 1150684. The transfer date for the new company took place on the 01/04/2013.

OTLEY ACTION FOR OLDER PEOPLE MANAGEMENT STRUCTURE

Management Committee

Sub Social Committee.

Project Manager.- Sue Trainor

Qualified Social Worker. Full Time.

Garden Maintainence Project Manager- Craig

Marshall

Part Time

Memory and Inclusion Project Worker.-

Catherine Greenwood

Qualified Social Worker

Practice Educator

Full Time

Student Social Workers Volunteers x70

Policy and Resources Committee

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Who’s who at Otley Action for Older People?

Directors

Chair—Doris Gagen Treasurer—Arthur Parslow Secretary—Gerald McGowan Cllr Pam Gill Margaret Plasting Peggy Sykes Cllr. John Eveleigh Tim Dalby

Members

Doris Gagen Arthur Parslow Gerald McGowan Cllr Pam Gill Margaret Plasting Peggy Sykes Cllr. John Eveleigh Tim Dalby Cllr. Neville Birch Pamela Calvert

Company Secretary

Sue Trainor

Staff

Sue Trainor - Project Manager

Catherine Greenwood - Memory and Inclusion Worker

Craig Marshall - Gardener

Social Work Students 2013 -2014

Jayne Gordon - BA Bradford College Jen Sebright Pickard - BA Bradford University Anna Melton – BA Bradford College Georgina Riley– BA Bradford University Samantha Merry- BA Leeds University Leanne Gibbs –MA Bradford University

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OUR VOLUNTEERS

Anne Anderson, Roy Anderson, Silke Andrew, Rosalind Armitage, Bob Armstrong, Christine Attwood, Anne Balchin, Norman Barr, Susan Bedford, Mary Bell, Chris Boardman, Garrie Bolton, Scott Bradley, John Broadley, John Caress, Arifa Chakira, Tak Choy Cheong, Raymond Dawes, John Egan, Isabel Evans, Hilary Eveleigh, Bob Featherstone, Stephanie Ferguson, June Fiddes, Keith Foster, Sharon Garrahay, Sylvia Garthwaite, Sarah Ginn, Fiona Hardwick, Tony Hemmingway, Elsie Hendry, Ruth Hinchliffe, Samuel Hogston, Rosalind Hopkins, Trevor Howson, Kath Jones, Frank Jordan, Jennifer Kennedy, Hemma Kotecha, Sue Lambert, Jean Leach, Alex Leggat, Gill Leggat, Audrey Leicester, Jessica Linton, Patricia Marshall, Freda Mason, Cathy Medd, Peter Medd, Chris O’Brien, Trish Outterside, Arthur Parslow, Jackie Parslow, Stephen Parslow, Phillip Pears, Geoff Perkins, Margaret Plasting, Olive Pope, John Popplewell, Sue Raffo, Monica Rogers, Joanna Rowling, Cynthia Salisbury, Peter Sayer, Andrew Scott, Gillian Simpson, Elizabeth Smith, Doreen Suttle, Valerie Thackray, Andrea Windus, Melvyn Wray.

New Volunteers – 2013/2014

Lucy Atkinson, Patricia Bailes, John Barker, Zdenka Hlavata, Catherine Kane, Ellen Kehoe, Natasha Lawson, Andy McCue, David Morrissey, Patricia Overend, Bob Shakesespere, Matthew Smith, Anita Walker, John Windus, Alison Yarrow.

Deceased

Colin Barnett a dedicated and committed volunteer of many years sadly passed away in 2013.

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Chairman’s Report

Another year and a lot has happened to our organisation. We seem to go from strength to strength.

Referrals come to us from various sources and we get quite a lot of requests from outside our

catchment area asking if we know of anything similar in other towns. Whatever we are doing we

seem to be doing it right and obviously word of mouth is getting us more publicity which cannot be a

bad thing. Sue of course is our mainstay ably supported by Catherine. Our students this year have I

think been some of the best we have had. They take on all the tasks asked of them and have also put

forward several ideas of their own. One of them is leaving us today but we still have the other two a

while longer. As our organisation grows so does the work load.

Many volunteers aren’t seen as some of us are. These are the people who are befrienders and

shopping companions. Those of us who do lunches and groups are visible but without these

backroom volunteers we could not do the work we do, or not so well.

I have always enjoyed working for OAOP and hopefully will do so for a few more years.

Thank You

Doris Gagen

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Project Manager Report

It doesn’t seem that long ago that we were approaching the new millennium and looking forward to

the 2000’s. Now here we are fourteen years on with each New Year galloping past at lightning

speed. Hence it goes without saying that the past twelve months have flown by in something of a

whirlwind with lots of new people, events and activities coming and going.

So another busy, successful and eventful year for OAOP – but it is always worth remembering that

much of our success is due to the enormous public goodwill to our organisation and the wonderful

volunteers who support us. That said it is vital to keep in mind the reason that we are here and that

is to support the most vulnerable older people of Otley, Pool and Arthington.

Bearing that in mind we continue to deliver and expand our services to meet their needs and

requirements. This requires an adaptable approach especially as we are seeing an ever increasing

number of older people with dementia, mental health problems and/or physical disabilities. We

recognise the challenge that these individuals face and try to ensure that our services and activities

are as accessible as possible for them.

Finance

With a lot of financial activity having someone meticulous and reliable managing financial affairs is a must. Arthur Parslow who is now in his full second year as Otley Action Treasurer is a real gem when it comes to balancing the books and looking after the money. Many thanks go to Arthur for all his hard work and dedication throughout the year.

Memory and Inclusion Project

Catherine Greenwood is now a well-established member of the staff team starting her employment in August 2010. Whilst the Big Lottery funding for this post ended in August 2013 the Board of Directors recognised the importance of this role and the part that Catherine has played over the past three to four years. It was agreed unanimously that Catherine would be made a permanent member of staff and given a permanent contract in 2013. Catherine has continued to develop her skills base and has taken on new responsibilities over the year. Catherine is qualified to supervise and educate the social work students and is now working with the local colleges and universities.

Gardening

Craig the gardener has been with us since August 2005 and is busy throughout the year keeping the gardens of the older people of Otley neat and tidy. Craig is well known throughout the town and service users sing his praises and are highly appreciative of the service. This project is partially sustainable but does receive funding from other sources as recommended by the Management Committee. It was agreed in the last financial year that funding received from Sainsbury’s would be allocated to the gardening service. Craig the gardener delivers a regular maintenance programme throughout the growing seasons and catches up with tidy ups and maintenance at other times of the year. OAOP also views this project as supporting the West Yorkshire Police Distraction Burglary Initiative, as well as the individual service users’ continued pride in their homes.

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Student Placements

For the past few years OAOP has been working closely with Bradford University and Bradford College to develop a student placement project. This project has been very successful for both the organisation and the education authorities. Over the past year we have had two students from Bradford College, three from Bradford University and one from Leeds University. The organisation is held in high regard by these educational institutes and is considered a final year placement providing a range of experiences. This past year we have also developed links with York University. The students have been involved in home visits, group work, organising events and activities and much more.

Volunteers

Whilst the staff team play an important part in the delivery of services it goes without saying that the might of Otley Action is our wonderful team of volunteers helping and supporting the older people in our community. Volunteers are the main resource that we have when it comes to the direct delivery of services, without them we would be unable to provide the support that we do. Wide ranges of volunteering opportunities have been created in order to support our membership. Volunteer support and training is also provided to ensure our volunteer workforce is confident when carrying out their tasks. Many volunteers are well established and are themselves older people from the local community who enjoy helping others.

Thank you to our volunteer team who seem to work harder and harder, year on year and despite the constant pressure of an ever increasing workload, remain enthusiastic and dedicated to OAOP’s goal of improving the lives of local older people.

Transport

The minibus and car scheme is a central part of the organisation’s service delivery and underpins much of what we do, enabling people to access activities and services. We now have twelve fully qualified minibus drivers who can be seen around the town picking up our members and taking them to local events and activities. All our drivers undergo a training course in accordance with the MIDAS Minibus Driver Awareness Scheme.

A big thank you to everyone for another successful year!

Sue Trainor

Project Manager

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Memory and Inclusion Project Report

The Memory and Inclusion Project has been running since August 2010. The aims of the project are

to reduce social isolation amongst local older people, improve access to information and support

and to improve the quality of life for older people with dementia. The project aims to help the older

people of Otley, Pool and Arthington, to remain independent and to tackle the factors that can lead

to social isolation. These factors include financial hardship, poor mobility, poor health, transport

issues, loneliness and limited social support. Otley Action for Older People now runs two monthly

memory groups. The Monday Memory Club which started this year is on the second Monday of the

month at Otley Methodist church, the programme has included pizza making, a sing along and

indoor sporting fun. The Thursday Memory Lane Café on the fourth Thursday of the month has been

running for 3.5 years and is very popular, entertainment has included Morris dancers, tap dancing

and numerous wonderful singers.

Referrals Process

The Inclusion Project is well established and follows on from previous projects. The Inclusion worker

Catherine Greenwood receives referrals via the OAOP office from friends, family, neighbours,

Community Matrons, Housing Managers, Social Workers, Joint Care Management Teams, Towngate

House, Occupational Therapists, and other community groups. People referred tend to be the more

elderly or disabled, and are usually living alone, or in need of some level of care. The Social Inclusion

Project offers practical help: Catherine and the current Social Work Students offer every individual a

Home Visit to inform the client of the work done by OAOP, and to do an assessment of need. We

offer help with Attendance Allowance forms and DWP enquiries, and make referrals to known

agencies that offer financial help. We make referrals to Adult Social Care for assessments and

provision of equipment, and to the medical services as appropriate.

Memory Services

OAOP can accommodate service users with memory problems at every group/event. We offer a

prompting service via the telephone for all of our trips and groups and we can assist with reminding

people about appointments. OAOP have a telephone contact scheme which is aimed at service users

who are socially isolated, the aims of this are to monitor people and to offer assistance periodically.

Catherine Greenwood Memory and Inclusion Worker

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Events and new projects

Summer Fun Day

In August 2013 OAOP held an afternoon of summer fun at Otley Rugby Club. Thankfully the weather

was warm and pleasant which meant that we could enjoy a BBQ, stalls of all kinds, from cakes and

books to guess the name of the teddy bear and many more. After lunch the volunteers and staff

took to the field to join in with a welly throwing competition and an egg and spoon race. Hilarity

ensued with wellies flying everywhere. What a sight that was! The fun day was only made possible

thanks to the hard work of our students and volunteers. Jenny Sebright our student from Bradford

University spent many weeks preparing for the event, making bunting by hand and ensuring that

every detail was just right. Two of our recently departed students Janessa Andrews and Jayne

Gordon also came back for the day to help with transport and to join in with the silliness. It is fair to

say that everyone thoroughly enjoyed themselves; the positive feedback came in abundance!

Open access to all projects

Otley Action was awarded a grant by the Big Lottery Fund for its new downstairs office in Bay Horse

Court. The grant of £4,190.00 was to provide furniture, computers, resources and a portable

disabled ramp. This was to fund a new project which made the office accessible to all.

There is now a printer and photocopier for public use and information leaflets on various subjects.

We have had regular forums to understand the needs of the members and how they feel about the

services that are being run for them.

An Open Day was held on Friday the 11th of October, when the general public were invited to call in

for refreshments and a chat. The new premises are now open to the general public between 10.00 –

3.00 Monday to Friday.

Dementia

In May 2013 a number of events were held over a week to raise dementia awareness and support

older people with dementia. The week was an opportunity for Otley Action to develop links with

local businesses and also the general community. The aim was to impart knowledge of dementia to

the community with the knock on effect of assisting people with dementia and their carers/family to

feel that they will be supported in Otley. A number of activities were available for service users to

participate in including, music, craft and reminiscence.

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Otley Action for Older People’s Display at Otley Core

Resource Centre

The Day of Dance.

A Day of Dance was held in April 2013 at Otley Courthouse. Twenty of our members had the opportunity to dance at this taster event. Bollywood dancing and Salsa were the order of the day as well as enjoying a light lunch.

New Monday Memory Club

In 2013 Otley Action for Older People along with two other community groups won funding from

Otley Town Council in the Voice Your Choice ballot. Thank you to all who voted for us! The money

has been used to support our Memory Café and to allow us to run another monthly group, which

means that we now have two monthly groups dedicated to supporting people with Dementia or

memory problems. The current Memory Lane Café is held at the Rugby Club on the 4th Thursday of

the month and is a social group centred on socialising and musical entertainment. We always

welcome newcomers!

The new monthly group will runs on the second Monday of the month from 1:30pm - 3:30pm at

Otley Methodist Church. The initial programme was as follows:

Monday 10th February - Indoor Sports Fun

Monday 10th March - Film Show

Monday 14th April - Easter Celebration

Monday 12th May - Pizza Making

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Otley Action Holiday’s 2013

In 2013 Otley Action arranged two short breaks to the coast. The first one in the summer was to Llandudno where everyone enjoyed themselves and the weather was glorious. In October the usual suspects were taken to the Clifton Park hotel in Lytham St Anne’s. Roy and Anne Anderson and Ruth Hinchcliffe escorted on the holiday where they enjoyed a Turkey and Tinsel Christmas in October.

Helping Africa 100

“Helping Africa 100 was grateful to Otley Action for Older People and its members for collecting £96

in its Xmas 2013 appeal to buy a goat for elderly grandparents in Tanzania.

Garrie Bolton, founder trustees of the UK registered charity and a volunteer with OAOP said at the

time. “This is going to make a great difference to Robert and Allieka, aged 84 and 80 with the

responsibility of caring for 6 grandchildren. We want to thank everyone who contributed and we

promise to let you know of the progress and a photograph after our next visit to Africa in 2014.

Thank you"

New allotment for 2013

IN 2013 in partnership with ODAG, Otley Action set to work developing the specially adapted allotment on the Ings Lane site with raised beds ideal for wheel chair users. The allotment has been supported over the year by Maureen Ripon, a number of volunteers, students and a team from Barclay’s Bank. The allotments provide service users with the opportunity to access and work in the beautiful site and sample some of the organically grown produce.

Winter Warmth Soup and Pudding Club

Throughout February, March and April 2014 our members were invited to join us for a light lunch at Otley Methodist Church on a Wednesday lunch time. Fifteen to Twenty members attended every week enjoying their soup and pudding in the company of new friends.

Helping Africa 100

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Fish and Chip Delivery Service

In 2013 Otley Action introduced a fish and chip delivery service for a number of residents living in Pool in Wharfedale. Throughout 2014 the Fish and Chip delivery service has been gradually growing and reaching more people in our local community. We are now delivering in Otley on a Wednesday lunch time and this will be shortly extended to another day of the week.

Hampers

Otley Action provided some of their most vulnerable members with food hampers in 2014 thanks to

a winter warmth grant provided by Leeds Community Foundation. Otley Action was able to provide

fifteen hampers over the February/March period 2014.

Trips and outings

Harlow Carr, Skipton on Market Day, Harrogate Flower Show, Boundary Mills, Le Bistrot Pierre at

Ilkley, Golcar Brass Band in Wharfe Meadows Park, Noble Comb, White Rose Millstones, Wetherby

Whaler, High Society at the Grand Theatre, Oliver at Guiseley Theatre.

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Otley Action Members- Say it all with a smile!!

Just a handful of our service users

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Regular services and activities

Advice and Information Practical Help

Register of members Garden service Support for individuals and community groups Contractor list Signposting and referrals Care & Repair referrals Newsletter Volunteering

Transport and Mobility Social Care

OAOP minibus transport Home visiting Car scheme Assessments Wheelchair and equipment loan Befriending Telephone contact

Attendance Allowance

Social Activities Health Activities

Memory Cafes Lunch clubs, Exercise classes Bingo, Dance, Film Club Tai Chi Monday Group, Quiz Men’s Health Activity Coffee mornings Trips, outings and holiday

Day Activity Venue Time Clients

per week

(Average)

Monday Bingo Downstairs in the Labour Rooms

1.30 25

Monday Monday Social Group Weston Lane Youth Centre 2.00 14

Monday Tai-Chi Wharfedale Court 10.00 9

Tuesday Otley Luncheon Club Over 60’s Welfare Club 12.30 29

Wednesday Chair Based Exercise (a.m.) Bennett Court 10.30 6

Wednesday Chair Based Exercise (p.m.) Otley Methodist Church 2.00 15

Wednesday Pool Luncheon Club Pool Methodist Church 12.30 28

Thursday Otley Friendship Lunch Club Otley Methodist Church 12.00 24

Thursday Tai-chi Otley Methodist Church 2.00 28

Friday Men’s Activity Group Various 2.00 12

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Otley Action for Older People Monthly Group Schedule (April 2013- March 2014)

Day Activity Venue Time Clients

per session

Monday

Golden Oldies Otley Courthouse 2.00 16

Monday Quiz and Buffet Lunch Parish Rooms 25

Monday Memory Café Oley Methodist Church 1.30 15

Thursday Memory Lane Café Otley Rugby Club 1.30 32

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Pool Easter Party

Hilda Yates 100 years old

Lunch Club

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Minibus Transport 1

Minibus Transport 2

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Funding and Fundraising

Over the past twelve months we have received funding from a variety of sources and would like to

express our thanks for the on-going support that we have received.

Leeds City Council, The Big Lottery Fund, Awards for All, Leeds Community Foundation, Asda,

Sainsbury’s, Otley Town Council, Pool Parish Council, Otley Beer Festival, The Masons, Chamber of

Trade, individual donations and many more. Other sources of income have included fees for social

work students from Bradford University, Bradford College and Leeds University as well as the Bus

Service Operators Grant from the Department of Transport.

Otley Carnival Charity of the year

In 2013 the Otley Carnival committee announced Otley Action for Older People as one of their

charities of the year.

Sainsbury's Charity of the year

In June 2013 we were delighted when Sainsbury’s announced Otley Action as their charity of the

year for the second year running. The aim of this partnership is to work together for the mutual

benefit of the older community of Otley Pool, Arthington and also promotes team morale, unity and

positive PR amongst Sainsbury’s employees.

Paul Loughran the store manager and Linda Guy, PR ambassador, have both been keen to get

personally involved. Many thanks to Sainsbury’s and their staff for the good work they have done so

far.

Otley Town Mayor – Charity of the Year

We were thrilled when Pam Gill the Otley Town Mayor in 2013/2014 chose Otley Action for Older People as one of her charities of the year. The mayoral year will come to an end in June 2014 when it will be announced how much has been raised in support of Otley Action.

Fulfilling Lives Ageing Better

The Big Lottery Fund is allocating £70 million to support older people and social isolation. Thirty local authorities have been short listed following a long competitive process across the country. Leeds City Council submitted an application and was one of the 30 local authorities successfully short listed. A core partnership was formed with a number of key partners to put together a bid for a £6 million chunk of the money. Otley Action was part of the Core Partnership and the bid has now been submitted. The outcome will be announced in July 2014.

Local Links

In 2013 Otley Action for Older People in collaboration with OPAL (Older People Action in the Locality), submitted a joint bid to Leeds City Council to set up a brokerage service. The bid was unsuccessful. However the local authority liked the idea and the two organisations were offered funding from an alternative source. The two organisations have been working in partnership for the past year and are in the process of setting up a new Community Interest Company to support this venture. This is expected to develop over 2014/2015.

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MONITORING & EVALUATION

To ensure that we continue to develop our services in a way that meets the needs of Otley Action for

Older People we consult with our members and monitor and evaluate our services by:

Sending an annual questionnaire to each of our members.

Asking for verbal and written feedback after each of our activities.

Having a comments/compliments + complaints policy and procedure.

Arranging consultation events and organising focus groups.

OAOP members are represented on our Management Committee by several volunteers. Feedback

and suggestions from these groups are obtained during the regular volunteer meetings and

management committee meetings.

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OTLEY ACTION FOR OLDER PEOPLE DETAILED INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2014

£ £ £ Income Grants, Donations and Fundraising 96,242 Fees and Charges 11,053 Contributions to Activities 14,843 Luncheon Club 14,065 Community Car Scheme 1,330 Bank Interest 1,783 Social Work Placements 11,564 150,880 Expenditure Administrative & Premises Office and Room Rent 11,060 Light and Heat 1,766 Subscriptions 110 Telephone 1,798 Printing, Stationery & Postage 1,336 Insurance 596 Repairs & Renewals 2,122 I T Support 1,352 Independent Examination 1,560 Professional Fees 5,612 Miscellaneous 271 Grant repaid to Age UK 350 Bank Charges 26 Publicity 1,263 29,222 Activities: Minibus & Van Expenses 4,313 Trips, Social Events & Activities 21,330 Luncheon Club 17,810 Gardening Costs 3,966 47,419 Staff & Volunteer Costs Salaries 59,387 Employers National Insurance 5,012 Pension Contributions 4,865 Payroll Fees 342 Travel 150 Volunteer Expenses 2,658 DBS Checks 124 72,538 Depreciation 11,925 161,104 Net Deficit for the Year (10,224) Funds Transferred from Unincorporated Charity 225,450 Funds Carried Forward 215,226

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