1. Outlook Tips and TricksBreakfast at the Desk

2. Overview Date Type Shortcut Scheduling Assistant Conversation Feature Lookee Loo Reset Phone PIN Wipe Phone Data Color Coding Your Inbox Retrieve Sent Message

3. Type Holidays Cant remember a specific date Type Christmas or Independence Day Works for all fixed holidays

4. Scheduling Assistant Look under the meeting tab to find the Scheduling Assistant Right next to the Appointment button

5. Scheduling Assistant Schedule ViewPurple = Scheduling Conflict

6. Scheduling Assistant- Time Suggestion Outlook will suggest times where every attendee is free! It will also show you who has conflicts at certain times

7. Conversation Feature If you wish, you can group all e-mails with the same subject together

8. Auto Close Message Window File Options Mail Replies and Forwards Check Close original message window when replying or forwarding

9. Lookee Loo Application Do you have access to a shared calendar? How about your boss calendar? Check this app out! $1.99 at the App Store

10. Wipe Data From Phone Should your phone become stolen, you can remotely wipe the data from Outlook Web Access

11. Wipe Data From Phone Access Outlook Web Access Click Options Top Right

12. Wipe Data From Phone Select Mobile Devices Select Wipe All Data From Device

13. Reset PIN Forgot your PIN to your voicemail??? You can reset it in Outlook Web Access

14. Reset PIN Use Internet Explorer to access OWA Select Options and Voice Mail on the side panel Reset Your PIN

15. Color Code Your Inbox Want to have a quick reference for emails? Try color coding Now your boss email wont evade you!

16. How To Color Code Your Inbox Under the View Tab Click View Settings Click Conditional Formatting

17. How To Color Code Your Inbox Click Add Name the Rule Change the Condition Change the Font and Color

18. Retrieve a Sent E-mail Go to Sent Messages Double Click the Message Go to the Info Tab Click Recall or Resend

19. Training Resources http://office.microsoft.com/en-us/outlook- help/ http://products.secureserver.net/email/email_o utlook.htm http://www.pcmag.com/article2/0,2817,238703 1,00.asp

20. QUESTIONS