overview of agile team facilitation
TRANSCRIPT
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Overview of Webinars on
Agile Team Facilitation
Webinar
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Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I
Agile and Career Coach at Luxoft Agile Practice
Experience: 12+ years in IT, Project and department management,
Computer Linguistics, Technical Writing, Quality Assurance
Interests: Project management, Agile transformation, Career and
performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
Linkedin: https://www.linkedin.com/in/svetlanamukhina
www.luxoft.com
Session Plan
Agile Team Facilitation webinars content;
Learned models, techniques, frameworks;
Templates for meeting design;
Summarizing matrix of facilitation techniques for meeting design;
Learning Objectives of ICAgile ATF Training;
Studied during webinars;
To be studied on face2face ATF training;
Recordings of previous webinars;
Announcement of upcoming webinars;
Q/A
Materials for further reading and watching;
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Models, Techniques,
Frameworks
Previous webinars summary
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The Agile Team Facilitator Mindsethttps://www.linkedin.com/pulse/recording-webinar-agile-team-facilitator-mindset-svetlana
Servant leadership model
Mad-Sad-Glad Checkin
Dilts Pyramid of neurological-levels
Positions of facilitator
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Facilitation & Facilitator Stance https://www.linkedin.com/pulse/recording-webinar-facilitation-facilitator-stance-svetlana
Facilitation
is a set of activities that helps a group of people to understand their common objectives
and assists them to achieve it within a reasonable time box and without
destructive confrontations.
Facilitator
is someone who helps a group of people understand their common objectives and
assists them to plan how to achieve these objectives; in doing so, the facilitator remains
"neutral" meaning he/she does not take a particular position in the discussion
VC
Johari Window
Is Agile facilitator unbiased?
Rome voting
Being vs doing Agile
Should facilitator act as a superman?
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Designing Meetings for Collaborationhttps://www.linkedin.com/pulse/what-required-effective-collaboration-svetlana
Meeting Design Checklist
Graphic Facilitation
Purpose and Objectives
What is the primary purpose of this meeting?
What are the desired objectives?
What decisions, if any, will be made at this meeting? How much can the group realistically expect to accomplish?How will you know it’s been successful?
Participants and Roles
Who are the group members? What are the backgrounds of the individuals and organizations? What are the interpersonal dynamics?
Who will serve as the meeting leader?
Is the facilitator neutral and perceived as such? What decision making authority does the group have? Will there be other people helping?Will the appropriate people be present to finalize decisions?
Logistics
Where will the meeting be held?
Who is the contact person for logistical arrangements?
Is this the most appropriate location?
What kind of space, furniture, lightingWhat are the starting and ending times? Are there breaks?Have arrangements been made for food and beverages? Is any additional equipment needed?
Questions to sponsors
De
sig
nin
g m
ee
tin
gs
Design template
Org
an
izin
g to
ols
Age
nd
a
Facilitator guide
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Facilitating Conversations and Decision-Making
COIN feedback model
STAR/AR feedback model
Pro/Con list
Cartesian Coordinates for Decision-Making
Gradients of consensus
Walt Disney Model for Creative Thinking and Conversations
Connect to
Observations
Impact
Next Steps
https://www.linkedin.com/pulse/decisions-valued-feedback-remembered-svetlana
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Setting Facilitation Context
Observe violation behavior over team boundary
Identify a source of violation
Verify its “danger” for the team
Understand purpose of violation behavior
Explain why such behavior can not
be efficient
Discuss ways to meet the purpose without violation
behavior
Define new way that will be tried
Set the trial period
Schedule retrospective meeting to see how
new approaches work
Group dynamics Bruce Tuckman
Protecting team boundary using protection cycle
Spiral Dynamics by Clare Graves
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Facilitating Chartering Activities
What is project and team charter;
Who creates it;
Why it is necessary;
When it should be created;
Project Charter
Scope
Business Case
Financial Benefits
Minimum Viable
Product
Mission Vision
Goal Statement
Timeframe
Milestones
Start/Stop Points
Release Plan
People
Stakeholders
Internal External
Delivery
Roles and Responsibili
ties
Contact Map
Third-Parties
World café
Mindmap
Data visualization
Project charter
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Templates for Meeting
Design
Planning, Retrospective, Standup
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Facilitating Release Planning
World Cafe
Release Backlog
Affinity Estimation
Inp
ut:
Re
lease S
cope
Ou
tpu
t: Re
lea
se
pla
n
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Facilitating Iteration Planning
Planning Poker
Iteration Backlog
Critical Path
Inp
ut:
Cap
acity,
Ve
locity,
P
roduct R
equirem
ents
Ou
tpu
t: Itera
tion
Pla
n
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Facilitating Retrospectives
Management 3.0 Workout Cards
List of Improvements
Pro/Con Voting
Pre
vio
us R
etr
o
Impro
vem
ents
Backlo
g Wh
o d
o W
ha
t Wh
en
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Facilitating Standups
What you did ?
What will do?
Impediments?
Burn-down update
Investigating progress toward
iteration goal
Sho
rt jo
ke
fro
m th
e o
ne
who
cam
e last
Req
uire
d A
dju
stm
en
ts
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Summarizing Matrix
Facilitation techniques for meeting
design
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Summarizing Matrix of Facilitation Techniques
Opening
Opening speech
Meeting Purpose
Ground Rules
Tools
Agenda
Introduction
Warm-up
Participants introduction
Check previous
action items
Exploring Information
Presentation
Report
Discussion
Brainstorming
Mindmapping
World Cafe
Hand signals
Round Robin
Evaluating Information
Multi-Voting
Screening Matrix
Fist of Five
Prioritizing
Pro/Con
Pareto analysis
Decision-Making
Consensus
Majority
Delegation
Super Majority
Multivoting
Fist of five
Recommendations
Closing
Q/A session
Summary
Clean Parking Lot
Create action item list
Check objectivesare meet
Decide on next events
Agree on communication
plan
Say thanks
Follow-up
MoM
Knowledge sharing
Progress on action items
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Learning Objectives of
ICAgile ATF Training
Studied LOs vs non-studied LOs
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Passed and Upcoming
Webinars
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Passed Webinars
Recordings and presentations of my webinars on facilitation:
How to facilitate product backlog refinement sessionshttps://www.linkedin.com/pulse/recording-webinar-how-facilitate-
product-backlog-svetlana
How to facilitate meetings, Scrum events and group discussions https://www.linkedin.com/pulse/how-facilitate-meetings-
scrum-events-group-svetlana
Agile Team Facilitator Mindset & Behaviourhttps://www.linkedin.com/pulse/recording-webinar-agile-team-facilitator-
mindset-svetlana
Facilitation and Facilitator Stancehttps://www.linkedin.com/pulse/recording-webinar-facilitation-facilitator-stance-svetlana
The Power on Visualizationhttps://www.linkedin.com/pulse/20141202230246-48371619-follow-up-on-the-webinar-the-
power-on-visualization
Designing Meetings for Collaboration https://www.linkedin.com/pulse/what-required-effective-collaboration-svetlana
Facilitating Conversations and Decision-Making https://www.linkedin.com/pulse/what-required-effective-collaboration-
svetlana
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Upcoming Webinars in August
Facilitation Fundamentals;
General info on facilitation;
- What is facilitation;
- Why it’s necessary;
- Who is facilitator;
- Facilitator vs Agile facilitator;
How to design meeting – usage of techniques for:
- Information gathering on practice;
- Information exploration on practice;
- Information evaluation on practice;
Conflict resolution within group dynamic framework;
Scrum Basics
How Scrum relates to Agile?
Scrum principles;
Roles and responsibilities;
Events;
Artifacts;
Metrics;
https://www.linkedin.com/in/svetlanamukhina
www.luxoft.com
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Recommended Materials
Greatest book on facilitation, applicable not only for Agile team, it’s #1 to read for any facilitator -
http://www.amazon.com/Facilitators-Guide-Participatory-Decision-Making-Kaner/dp/0787982660
Retromat – cookbook on Retro facilitation, they provide step-by-step scenarios for Retros facilitation -
http://plans-for-retrospectives.com/
Video to learn graphic facilitation - https://www.youtube.com/watch?v=S5DJC6LaOCI
Post about tools (not techniques) for distributed teams facilitation http://www.luxoft.com/blog/smukhina/tools-for-
collaboration-in-distributed-teams/
Video on empathy that is one of the Servant Leader qualities - https://www.youtube.com/watch?v=1Evwgu369Jw
Face2Face training ICAgile Certified Professional - Agile Team Facilitation, apply to it by sending me email
[email protected] [title “Facilitation training”, body “I wish to participate” or/and any questions ]
Silent voting technique https://www.linkedin.com/pulse/20140415193826-48371619-easy-way-to-make-a-
discussion-effective
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Available Services of Agile Practice
ICAgile Certified Professional - Agile Fundamentals https://icagile.com/icagile-certified-professional
ICAgile Certified Professional - Business Value Analysis https://icagile.com/icp-business-value-analysis
ICAgile Certified Professional - Agile Team Facilitation https://icagile.com/icp-agile-team-facilitation
Professional Scrum Master https://www.scrum.org/Courses/Professional-Scrum-Master
Custom Workshops:
• Coaching and self-coaching;
• Agile project management;
• Agile project metrics;
• Motivation models;
• Feedback gathering;
• etc.
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How-to-apply for Face-to-Face Trainings and Workshops
Specify request for Agile Education
Learning objectives
Time period
Location
Send the request to Agile Practice [[email protected]]
Follow the instructions provided by Agile Practice on response to your request