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Partnering

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Page 1: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Partnering

Page 2: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Partnering

• The West’s response to Japan’s greater efficiency in major manufacturing industries

• Japan’s approach is based on cooperative, long term relationships

• Partnering in construction concentrates on establishing effective relationships

• It achieves high efficiency by everyone cooperating to achieve agreed objectives

Page 3: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Partnering

• Provides sets of actions which help construction project organizations adopt cooperative ways of working which deliver improved efficiency

• As initial actions are effective, further sets of actions build ever greater cooperation and efficiency

Page 4: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Project Partnering

• The most basic form of partnering

• Provides a set of actions designed to be applied to an individual project

• Suitable for people new to partnering

Page 5: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

First Partnering Workshop

• Agrees mutual objectives

• Agrees decision making system

• Agrees a specific, measurable performance improvement

Page 6: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Decision Making System

Page 7: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

First Partnering Workshop

Decision-Making

Performance Improvement

PARTNERING

Mutual Objectives

Page 8: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Partnering Workshops

• At key stages in project• Review progress• Ensure mutual objectives and

performance improvement are achieved• Consider adopting more challenging

objectives and improvements• Solve all persistent problems

Page 9: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Development of Effective Teams

Cautious exploration

Listening and understanding

Mutual objectives and agreed Decision-Making

Cooperative teamwork

Page 10: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Strategic Partnering

A group of companies partnering on a series of projects

To achieve greater benefits than those delivered by project partnering

Page 11: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Seven Pillars of Partnering

Performance improvement

Integration

Project processes

Strategy Feedback

Membership

Equity

Page 12: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Strategy

• The kind of buildings or infrastructure to be constructed

• The standard of their products and the technologies to be used

• Services to be provided for customers• Plans for performance improvements• Clear and fair financial plans• Flexibility to cope with change

Page 13: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Membership

• Evaluate companies technological skills• Check business characteristics include

cooperative attitudes• Aim for strengths which compliment rather

than duplicate each other • Potential for performance improvements• Potential to develop new ideas

Page 14: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Equity

• Financial arrangements encourage long-term developments aimed at improved joint performance

• Fair distribution of costs and profits• Reliable sources of finance• Problems seen as opportunities• Decisions based on long-term interests of all

the companies

Page 15: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Integration

• Agree how the companies will work together• Strategic team provides leadership and

makes strategic decisions• Aim to act as a single organization• Well integrated information and

communication systems• Well organized meetings• Interface teams for key activities

Page 16: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Project Processes

• Projects supported by standardised actions, processes and technologies

• Project organizations assembled quickly• Construction teams work virtually

automatically• Relentless search for best practice based on

feedback• Flexible enough to deal with difficult problems

Page 17: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Performance Improvement

• Continuous measurable improvements in performance

• Benchmarks based on industry norms for all key aspects of performance

• Major steps forward driven by task forces

Page 18: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Feedback

• Strategic feedback• Individual company feedback• Project organization feedback• Construction team feedback• Formal systems to collect and act on

feedback

Page 19: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Internal Partnering

• Companies change internal organization to support partnering

• Led by internal partnering team of senior managers

• Encourage the use of partnering on new projects

• Support construction teams in using cooperative behaviour

Page 20: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Strategic Collaborative Working

• A group of companies cooperate to develop a long-term business

• Formal agreement to develop a product and supporting services

• Led by strategic team of senior managers from all the companies

• Set and meet tough targets

Page 21: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Strategic Collaborative WorkingWorking Organization

Internal Partnering

Team

Internal Partnering

Team

Project Team

Task Force

Strategic Team

Task Force

Project Team

Interface Team

Interface Team

Page 22: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Partnering Performance

Cost reduction Time reduction Project partnering 30% 40% Strategic partnering 40% 50% Strategic collaborative working 50% 80%

Page 23: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Efficient Partneringacts on the following propositions

• Reduce the number of teams involved• Improve the quality of relationships• Reduce performance variability• Reduce external interference

Page 24: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Efficient Partneringacts on the following propositions

• Select teams competent in the technologies required by the project

• Ensure teams accept the agreed objectives• Ensure teams are motivated to achieve agreed

objectives• Foster accurate communications between

teams• Minimise the effort needed to achieve

accurate communications between teams

Page 25: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Efficient Partneringacts on the following propositions

• Minimise the length and intensity of negotiations over the transactions which bring teams into the project organization

• Ensure teams regard the transactions as advantageous to themselves

• Minimise the resources teams devote to improving the terms of the transactions which brought them into the project organization

Page 26: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Project using Partnering

The project is to construct a new hotel on a virgin site. The hotel has 300 guest rooms

and the other spaces expected in a 5* hotel

The building is 10 stories high with a steel structural frame, concrete beam floors and

roofs, and high quality, pre-fabricated external cladding.

Page 27: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Teams Team-daysBrief 1 80Design 14 460Plan 2 100Procurement 9 270Manufacturing 10 200Production 40 2250Commissioning 4 140TOTALS 80 3500

Page 28: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

For a project with 80 teams (N=80)

Possible relationships = 80 x 79/2 = 3160

2038 of these do not occur

Actual relationships 3160 - 2038= 1122

Page 29: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Largest number of teams in one time interval is 23 in 21st time interval

They are constructing theservice cores, risers and main plant, the main

entrance and vertical circulation

The work is supervised by design and construction management teams

34 x 33/2 = 253 possible relationships

Page 30: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

During the 21st time interval the following teams work simultaneously

2 out of 4 plan and control teams3 out of 4 service core teams

4 out of 4 risers and main plant teams6 out of 8 entrance and vertical circulation teams1 out of 1 contracts and payment systems teams

2 out of 2 designer and construction manager’s supervision teams

This gives a total of 18 teams with 153 relationships

Page 31: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Established Relationships

Every team on a project has established relationships with at least one but often several other teams giving a total of 1023 established

relationships

Established Relationships Indicator ER=1023/1122=0.91

Page 32: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

The relationship fluctuation indicator FE = 0.86

This reflects a strong influence of established relationships throughout the project because

both ER and FE are comparatively high

Partnering aims to build on and further enhance established relationships between

project partners

Page 33: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Relationship Quality Indicator for established relationships ranges from 0.70 to 0.98

Total Relationship Quality Indicator 958/1122=0.85

The high number of established relationships together with the number of high values for

individual Relationship Quality Indicators means the total Relationship Quality Indicator is

good because there are only 99 boundary relationships in this project out of possible 1122

Page 34: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

The project organisation is not overly complex There are 31 time intervals out of a potential

maximum of 159

The intervals are relatively short in comparison to total project duration (prevent escalation

of problems when teams interact for a prolonged period)

Relationships configuration complexity indicator = 0.85

Page 35: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

The past performance of the 80 teams over their previous 10 projects provides team Performance Variability Indicators which

range from 0.65 to 1.0

Performance Variability Indicator Rp=0.89

Page 36: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Historical records for projects using Partnering gives

External Interference Indicator = 0.74

Page 37: Partnering. The West’s response to Japan’s greater efficiency in major manufacturing industries Japan’s approach is based on cooperative, long term relationships

Established Relationships ER=0.91

Relationship Fluctuation FE=0.86

Relationship Quality QR=0.85

Relationship Configuration CR=0.85

Performance Variability Rp=0.89

External Interference I=0.74

Project using Partnering