pclaw 12.0 installation and upgrade guidesupport.pclaw.com/techdownload/pclaw 12.0 installation...

PCLaw®

Installation & Upgrade Guide

Version 12.0

Company Confidential. Copyright © 2013 LexisNexis. All rights reserved.

Copyright and TrademarkLexisNexis, Lexis, and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. PCLaw is a registered trademark of LexisNexis Practice Management Systems Inc. Other products and services may be trademarks or registered trademarks of their respective companies.

Copyright 2012 LexisNexis. All rights reserved.

Revision Date 5/20/2013 8:30 AM

LexisNexis Practice Management Systems, Inc.

123 Commerce Valley Drive EastSuite 310Markham, On L3T 7W8Canada

North America: 800.387.9785Outside North America: 919.467.1221Fax: 919.467.7181

http://www.lexisnexis.com/law-firm-practice-management/pclaw

LexisNexis® PCLaw® Installation & Upgrade Guide Release: 12.0

Company Confidential. Copyright © 2013 LexisNexis. All rights reserved. 2 of 68





About this guideThis guide provides a list of tasks for installing PCLaw® Practice Management Software. If you need additional information, refer to the PCLaw Software Support Center.



http://support.lexisnexis.com/pclaw/







Table of ContentsHow to use this guide 5

Where to start 5

Before installing the software 6

Define the Host Environment 6

Operating System 6

Choose a Database 6

Checklist Compliance and Assistance 6

PCLaw Pre-Installation Checklist 7

Download and run the installer 8

Download the installer 8

New PCLaw installation 11

Install the PCLaw application 11

Install the PCLaw software on additional workstations 15

Initialize PCLaw data 19

Installing and Enabling PCLaw Mobility 29

Install the PCLaw Link as a Windows Service 30

Enable PCLaw Mobility for the firm 32

Enable Mobility for an individual user 35

Download and Install the LexisNexis® Mobility Access Manager 37

Update and upgrade LexisNexis PCLaw 44

Configure update settings 45

LexisNexis PCLaw automatic updates 47

LexisNexis PCLaw manual updates 49

Upgrade the server 51

Back up your data inside the application 53

Verify Data Integrity (VDI) Tool 55

Conversion process 60

Upgrade LexisNexis® Mobility Access Manager 63



How to use this guideNote

This guide is limited to installing and/or updating the LexisNexis PCLaw application. For an overview and/or information used for PCLaw administration, please refer to PCLaw Administration Guide and/or the associated Help files.

This guide provides PCLaw administrative personnel with a set of procedures used to install and/or update the LexisNexis PCLaw application. It also provide PCLaw administrative personnel with procedures and other information used to install and enable the PCLaw® Mobility application.

Where to startIf this is the first time you have installed LexisNexis PCLaw, please read this guide carefully before proceeding. Please refer to PCLaw Pre-Installation Checklist for a complete set of instructions and the requirements needed to install the PCLaw application.

If you are updating from a previous version of LexisNexis PCLaw, please refer to the Update LexisNexis PCLaw procedure for a detailed set of instructions.



Before installing the softwareBefore installing any PCLaw software:

n Read the installation guide thoroughly.

n Review and/or print the checklist provided to assist you in successfully completing the installation.

n Check each item off the checklist as it is completed through completion of the installation procedure.

Define the Host EnvironmentBefore installing the software, it is necessary to create a healthy environment to host the LexisNexis PCLaw software. At this stage, decisions include determining the server, the operating system and database software to use, how powerful the server must be, the appropriate amount of disk space, and whether the network is capable of handling the anticipated traffic.

Operating SystemPCLaw supports the Microsoft operating system. For supported versions, see PCLaw Operating System Requirements. It is critical that the operating system used to host LexisNexis PCLaw is a supported or compatible operating system.

Choose a DatabaseLexisNexis supports two database models, SQL and CTree. If SQL is selected, PCLaw supports several different versions, and each one should be useable on any of the supported operating systems. See PCLaw Database Requirements for additional information.

Checklist Compliance and AssistanceIt is pertinent that each item in the checklist be reviewed and completed prior to attempting to install any PCLaw software. If further assistance is needed to ensure that items on the checklist are completed prior to installing the PCLaw software, please follow the links and/or instructions provided.

n Annual Maintenance Plan: For assistance on obtaining an Annual Maintenance Plan (AMP), please contact the LexisNexis Practice Management Sales department at 1-800-328-2898.

n Requirements: To ensure your firm's system meets and/or exceeds the minimum set of requirements, see http://support.lexisnexis.com/pclaw/record.asp?ArticleID=6820.

n PCLaw setup file: To download and run the PCLaw setup file, refer to the Download and Run the Installer topic for assistance.

n Subsequent PCs: After the PCLaw installation is complete, you will be asked if installation for additional workstations/PCs is required. If so, follow the steps provided in the procedure for adding subsequent PCs.

n PCLaw initial setup: To complete the initial PCLaw setup, complete the steps provided in the Initializing PCLaw Data topic for instructions.

n PCLaw Mobility: If PCLaw Mobility will be used by your firm, follow the steps provided in the Installing and Enabling PCLaw Mobility section of this manual.

If additional assistance is required, please contact PCLaw Customer Support at 1-800-387-9785.



http://support.lexisnexis.com/pclaw12/record.asp?ArticleID=11087



http://support.lexisnexis.com/pclaw12/record.asp?ArticleID=11101#operating







http://support.lexisnexis.com/pclaw12/record.asp?ArticleID=11101#database





http://www.lexisnexis.com/terms/practice-management-software-policy.aspx





http://support.lexisnexis.com/pclaw/record.asp?ArticleID=6820

PCLaw Pre-Installation ChecklistThis checklist is intended for use by PCLaw administrators who have reviewed the PCLaw installation documentation and is preparing to install the software on one or more systems in their firm.

PCLaw Pre-Installation Checklist

Your firm has an active Annual Maintenance Plan (AMP) with a Product Key.

The firm's PCLaw Host environment has been determined for the:

1. Operating System?

2. Database?

3. Mobile Devices?

4. Data storage location?

The system meets the minimum/recommended set of requirements?

The computer has a network drive mapped to the PCLaw Shared Components folder.

The PCLaw setup file has been downloaded?

PCLaw installation complete -- Yes.

1. Additional workstations installed with Data/Network access?

2. PCLaw initial setup complete?

Will PCLaw Mobility be installed for the firm?

1. If Yes, complete the Install PCLaw Link as a Service procedure.

2. Enable PCLaw Mobility feature for the entire firm.

3. Enable PCLaw Mobility for each Mobility user within the firm.

4. Download and install the PCLaw Mobility Access Manager.

Completed by: Date/Time:








http://www.lexisnexis.com/law-firms/practice-management/specialized-law/system-requirements.aspx

http://www.lexisnexis.com/law-firms/practice-management/specialized-law/system-requirements.aspx

Download and run the installerInstallation and update tasks are accomplished using the LexisNexis PCLaw Installer and Updater. It scans the workstation and is used to either install a new installation of LexisNexis PCLaw or update an existing installation.

Access to the Installer is via your firm's Product Keys/Entitlement email and is used to download the latest version of the PCLaw application software for new releases, service packs, and/or hot fixes.

Warning

Although the Installer can be run more than once, if it is stopped before completion, it must be restarted from the beginning.

Before you begin: Ensure you have the firm's Product Keys/Entitlement email.

Download the installer 1. Click the 'download your software' link in your Product Key/entitlement email.

The Download your software link displays.

2. Click the link associated with the Download your software from the link below topic.

The LexisNexis Delivery window opens.

3. Click the Download button.

The Download PCLaw window opens.

4. Complete the pre-installation prescribed reading.



5. Download and read the PCLaw End-User License Agreement.

6. Click the I have read and agree with the End-User License Agreement button to acknowledge agreement with the Terms and Conditions.

The PCLaw application screen displays.

7. Select the Install PCLaw option.

The PCLaw Install Options screen displays.

8. Select the Install or Update PCLaw option.



The PCLaw Setup Wizard Welcome screen displays.

9. Proceed to the New PCLaw Installation procedure for new installs, or see Update LexisNexis PCLaw for PCLaw application updates to continue.



New PCLaw installationAfter you have completed the PCLaw Pre-Installation Checklist and obtained the PCLaw setup file, perform the following steps to complete the PCLaw installation:

Before you begin:

n Ensure that you have reviewed and/or completed the PCLaw Pre-Installation Checklist

n Obtained the PCLaw setup file

n Close all programs

Install the PCLaw application 1. On the Welcome screen click the Accept button to agree to the terms of the license agreement.

The Data Set Create/Attach screen opens.

2. Select the Create a new data set option and click Next

The Enter Product Key screen displays.



3. Enter the Product Key obtained from the firm's entitlement email and click the Next button.

The Select Destination screen displays.

Note

The Next button displays after the Product Key is correctly entered.

4. Accept the defaults for the installation location, or use the Browse button to change the location. Click the Next button to continue.



Note

Install your PCLaw books to a shared network location where all PCLaw users will have both Read and Write permissions.

The Ready to Install screen displays.

5. Click the Start button to begin the installation process.

The Setup Wizard progress window displays. Please wait.

6. Click Next on the Additional Stations screen.

The Initialize Data screen displays.



7. Click Continue on the Initialize Data screen to start PCLaw and to initialize the data now.

(Optional:) Click Later to initialize the data at a later time.

The PCLaw application opens with the Data Initialization screen displayed.

8. Refer to Initialize PCLaw Data for the detailed procedure used to complete the data initialization process.



Install the PCLaw software on additional workstationsBefore you begin:

n Ensure that you have installed the application on a network server that can be access by others

n Ensure that each workstation has access to the shared folder/network server

n Close all prorgams

1. Browse to the PCLaw initial installation PC location. The default is: C:\PCLaw Data\COMMON\INSTALL.

2. Select the Netsetup.bat file.

The Welcome screen opens.

3. Select the Accept to accept the license agreement.

The Select Destination screen displays.



4. Select the action to be performed from the list of options and click Next.

The Directory for Set of Books screen displays.

5. Select a directory for this set of books and click Next to continue.




6. Click Start to begin the installation.

The Additional Stations screen displays.


The Successful Installation screen displays.



8. Click Finish to complete the installation.

9. As applicable, refer to Initialize PCLaw Data for the detailed procedure used to complete the data initialization process.



Initialize PCLaw dataNote

If you did not initialize the data after completing the PCLaw installation, when you open the PCLaw application, you will see an 'uninitialized set of books' in the login window.

1. Select uninitialized set of books from the login screen and click OK.

The Welcome to PCLaw screen displays.

2. Click Close to continue.

The Data Initialization screen displays.



3. Select Prepare a new set of books on the Data Initialization screen and click OK to start the data initialization process.

The PCLaw Preparation Wizard Welcome screen displays.

4. Click Next to continue.

The Firm Name screen displays.



5. Enter the name of your firm in the Firm Name field. Click Next to continue.

The Firm Address and Phone Numbers screen displays.

6. Enter the firm's address and phone number. Click Next to continue.

The Start-up Date screen displays.



7. Enter the start-up date for the firm. Click Next to continue.

Tip

It is a requirement to start using PCLaw at the beginning of the month. Therefore, enter the month only in the Start-up Date box.

The Business Type screen displays.



8. Select the firm's business type and enter the business phone number as applicable.

The Bank Accounts screen displays.

9. Accept the default number of bank accounts, or enter the number of accounts to be used by the firm. Click Next to continue.

The Accounting Methods screen displays.



10. Identify the accounting method to be used by the firm. Click Next to continue.

The Taxes screen displays.

11. Select the tax category for the firm and complete all boxes as applicable. Click Next to continue.

The Timekeeper Information screen displays.



12. Enter the name, initials, and other information for each timekeeper associated with the firm. Click Next to continue.

The Passwords screen displays.

13. Enter the password for each timekeeper identified in the previous step, and for the administrator. Click Next to continue.

The Front Office Options screen displays.



14. Select the applicable boxes on the Front Office Options screen that are applicable to the firm. Click Next to continue.

A PCLaw advisory screen displays.

15. Click Yes to change the Universal Naming Convention (UNC) path now. If you click No to change the path at a later time, the Ready to Prepare screen displays.



16. Click Finish to complete the PCLaw initialization process.

The Register Software screen displays.

17. Perform one of the following:

Enter the registration code, and click OK to continue.

Tip

Please contact PCLaw Support at (800) 387-9785 to request and obtain a registration code.

- or -

Click Skip to complete the registration process at a later time.

Note

You have 30 days to register the PCLaw software if you choose to register your software at a later time.



Installing and Enabling PCLaw MobilitySetting up PCLaw Mobility requires you to do the following:

1. Ensure that your firm has an active Annual Maintenance Plan (AMP).

2. Install the PCLaw Link as a Windows service.

3. Enable the Mobility feature for your entire firm.

4. Enable the Mobility feature for each PCLaw user who will use Mobility.

5. Download and install the LexisNexis® Mobility Access Manager.

6. Ensure that user passwords meet the strong password requirements described in the PCLaw Help file.

Note

Users without a strong password will be prompted to change their password the first time they attempt to log in to the Mobility web site.

7. Provide users with the Mobility URL: https://pclawmobility.lexisnexis.com



Install the PCLaw Link as a Windows ServiceTo use PCLaw Mobility, you must run a utility provided with PCLaw that installs PCLaw link components as Windows Services. The utility is available on the Windows Start menu.

Note

If the PCLaw database is not on the same machine where the LexisNexis Mobility Access Manager is being installed, PCLaw must be configured to access its database using a Universal Naming Convention (UNC) path.

1. On the Windows Start menu, go to Start > All Programs > LexisNexis > PCLaw > Utilities > Configure Link to Run as Windows Services.

The Install PCLaw Link as Windows Services screen opens.

2. Enter the user name and password of an administrative user and click Configure.

The Install PCLaw Link as Windows Services Complete screen opens.



3. Click Done.



Enable PCLaw Mobility for the firmThe Mobility feature must be enabled for your entire firm and for each individual user.

To enable Mobility for the firm:

1. Log in to PCLaw as a user with administrative rights.

2. Select Options > Administrator> Security Preferences from the main menu.

The Security Preferences screen opens.

3. Select the Enable Advanced Securitycheckbox. Click OK.

4. Select Options > Connection Settingsfrom the main menu.

The Connection Settings screen displays.



5. On the Connection Settings tab, select the following check boxes:

n Use This Set of Books when Connecting with Other Programs

n Store Password

n Use Mobility Feature



6. Click OK.

7. If you are asked if you want to allow PCLaw to make changes, click Yes.



Enable Mobility for an individual user 1. Log in to PCLaw as a user with administrative rights.

2. Select Options > Administrator> Security from the main menu.

The Security Setup screen opens.

3. On the Users tab, select a user in the list box on the left.



4. In the E-mail field, type an email address for the user. The user will have to have an email address when signing in to PCLaw Mobility.

5. Select the Enable access to mobility featurecheck box.

6. In the Default Lawyer field, use the drop-down arrow to select a lawyer to associate with the user.

7. Assign the user to an available group.

8. Repeat steps 3 through 7 for each user for whom you want to enable Mobility.

9. Click OK.

10. Provide each Mobility user added with the Mobility URL: https://pclawmobility.lexisnexis.com.



https://pclawmobility.lexisnexis.com/

Download and Install the LexisNexis® Mobility Access ManagerTo obtain the latest version of PCLaw Mobility, you must successfully install the latest version of LexisNexis® Mobility Access Manager using the following procedure.

Note

Install LexisNexis Mobility Access Manager on the same PC as the PCLaw Link Services.

1. Open a web browser and go to http://support.pclaw.com/techpage.

The PCLaw Downloads page opens.

2. Select PCLaw® Version XX.X (where XX,X equals the version) from the drop-down list and click Go.

The LexisNexis PCLaw Software License Agreement page.

3. Enter your firm's information in all required boxes marked with an asterisk.

4. Click I have read and agree with the End-User License Agreement.

The LexisNexis Available Downloads page displays.



5. Click download under the action column to download the latest version of the LexisNexis® Mobility Access Manager.

6. Click Save to save the file to your desktop.

7. Double-click the setup.exe file on your desktop and click Run to run the installer.

Note

If Microsoft .NET 4.0 is not detected on your computer, the installer downloads and installs it.

The LexisNexis Mobility Access Manager - InstallShield Wizard window displays.

8. Click Next on the Welcome screen to install the latest version of the LexisNexis Common API.

The End User License Agreement screen displays.



9. Select I accept the terms in the license agreement.

10. Click Install to continue.

11. Please wait while the program is installed. This may take several minutes.

12. Click Finish on the InstallShield Wizard completed screen.

Please wait for the Welcome screen to display.



13. (PCLaw Users Only:) Click PCLaw Configuration Instructions for items that must be completed prior to completing this installation.

The PCLaw Mobility Setup Instructions are displayed.

14. Click Next on the Welcome screen after all pre-requisite items are done.

The License Agreement screen displays.

15. Select I accept the terms in the license agreement.




The Installation Settings screen displays.

17. Enter the email address and confirmation that will be used to received update notifications and other messages.

18. Click Next.

The SMTP Email Settings screen displays.




Click Skip this Step if you will not be using the email capabilities, or if you would like to enter this information at a later time.

- or -

In the SMTP Server and Send email messages from boxes, enter the applicable data.

Warning

Do not use special characters in the name such as a hyphen, etc. (i.e., SMTP-Server.nc.rr.com), otherwise, the name will not be recognized as a valid server name.

(Optional:) Enter the user name and password for the email address entered in the previous step.

(Optional:) Click Test Settings to confirm your entries.

20. Click Next on the SMTP Email Settings screen to continue.

The Confirm Installation screen displays.

21. Click Install.

The Installing LexisNexis Mobility Access Manager screen displays.

22. After all new features have installed, the Additional Steps screen displays.



23. Click Finish and View Instructions to view the additional setup requirements.

The Mobility Setup Instructions displays.

24. Complete the steps outlined in the instructions as applicable.



Update and upgrade LexisNexis PCLawThis section provides you with information and procedures needed to update and/or upgrade your PCLaw software to the latest version. Please refer to the LexisNexis PCLaw automatic updates and/or LexisNexis PCLaw manual updates sections for detailed procedures.

An update installs the new features and fixes associated with a new release. An error message will appear if it is not possible to update from the current version to the Updater version.

To obtain the best performance from PCLaw, ensure it is updated to the latest version. You can have PCLaw do this automatically on a set schedule, or you can update manually. When updating your PCLaw application, be sure the following conditions are met:

n Ensure all users are logged out of PCLaw

n Close all other applications

n Make a complete backup of PCLaw and store it on another machine or separate media.

Note

You must have Administrator access to perform updates.



Configure update settingsTo update your PCLaw application, perform the following:

1. Select Options > Administrator > Update Settings from the main menu.

The Update settings screen displays.

2. Select the appropriate method of updating from the selections described below.

n Check for updates weekly: The process will be observable if there are updates. This is the default setting.

n Check for updates weekly, but ask me first. : The process will be observable based on your prompt.

n Do not check for updates on this machine. : No updates will occur.

n Do not check for updates on any machine. : No updates on any machine running PCLaw with a shared database.



3. Click the OK button.



LexisNexis PCLaw automatic updatesUse the following procedures to setup PCLaw to perform automatic updates.

1. Select Options > Administrator > Update Settings from the main menu.

The Update settings screen displays.

2. Select a preference from the list to identify the PCLaw frequency at which the application should check for updates.

n Check for updates weekly: The process will be observable if there are updates. This is the default setting.

n Check for updates weekly, but ask me first. : The process will be observable based on your prompt.



3. Click the OK button.



LexisNexis PCLaw manual updatesTo manually update LexisNexis PCLaw, perform the following:

1. 1. Open the PCLaw application.

2. Select Help > Live Update From Web from the main menu.

The PCLaw Live Update screen opens.

3. Click the ‘Start Check for Updates’ link.

The web based update engine checks your currently installed version of PCLaw and displays available updates

Note

Your browser may need to install an Active X control to allow the update engine to search your version of PCLaw. At the top of the web page will be installation instructions.




If there are updates available, follow the instructions provided on the PCLaw Live Update screen.

- or -

If there are no updates (No updates available at this time), the web page will state there are none to download. Close the web browser to finish.



Upgrade the serverTake the following steps to upgrade to a newer version:

Before you begin: Close the PCLaw application on all workstations.

1. On the keyboard, simultaneously depress the Ctrl + Alt + Delete keys.

The Windows Task Manager window displays.

2. Select the Start Task Manager option.

The Windows Task Manager screen displays.

3. Select the Processes tab to ensure the following processes are not running in the background:

n PCLAW32.EXE

n PLDOCLNK.EXE

n PLIDXR32.EXE



n PLOUTL32.EXE

n PLREGOLE.EXE

n PLREMOTE.EXE

n PLSVCLNK.EXE

n PLSVCLOG.EXE

n PLSVCTM.EXE

Note

If any of the above processes are running:

1. Left-click to highlight the process.

2. Click End Process on the bottom right corner of the Task Manager window.

3. Close the Windows Task Manager.

4. Open the PCLaw application on one computer and sign in as the administrator.

Note

We recommend running the initial upgrade on the server first.

5. Select Tools > User Monitor.

The User Monitor screen displays.

6. Verify that only the administrative user appears in the User Monitor window.



Note

If the User Monitor displays more than the administrator being signed in, repeat steps 1 - 3 on the workstations until only 1 - ADMIN remains. Contact Customer Support at 800.387.9785 if the problem persists.

7. Click OK to close the User Monitor.

8. Select Options > Administrator > Lock System from the main menu.

The Lock PCLaw System screen displays.

9. Click the Lock button.

10. Create a Backup in the program and save it to a local destination.

Back up your data inside the application

1. Select File > Backup/Restore > Backup Data from the main menu.

A PCLaw advisory screen displays.

2. Click Yes to confirm that you are the only user currently logged in and to continue.



A PCLaw Backup Advisory screen displays.

Note

If you are not the only user in PCLaw, all other users must exit PCLaw before you can backup your data.

3. Click OK.

The PCLaw Archive - Export File window.

4. Select a location to save your backup file and enter a file name.



Note

We recommend that you rename the file to include the date so that you can easily distinguish your backup files and to help prevent overriding older files.

5. Click Save to create the backup file.

11. Run Verify Data Integrity on the entire database.

Note

If you receive any error messages, please contact Customer Support at 1-800-387-9785.

Verify Data Integrity (VDI) Tool

The Verify Data Integrity (VDI) tool can help correct common inconsistencies between reports. VDI refreshes index files that fail to update on their own.

1. Ensure that all users exit the PCLaw program.

2. Sign in as an administrative user.

3. Make a backup of the program.

4. Select Tools > Verify Data Integrity....

The Verify Data Integrity window displays.



5. Select (place a check mark) beside the data area(s) that you want to re-index.

Note

You can typically select the first seven data areas when you run a VDI. The process can take longer to complete if you select more data areas to re-index.

6. Click OK to begin the VDI.

7. Click OK on the Data verification finished successfully; minor inconsistencies may have been fixed. prompt

12. Close the PCLaw application.

Note

If the system is still locked, click No on the PCLaw advisory screen not to allow users to access the application.

13. Open a web browser and go to the PCLaw Techpage.

The PCLaw Download page displays.

14. Select the version you want to upgrade to from the Select Product Area drop-down list, or have the application scan your system to check for updates.

15. Click Go for either option.

The LexisNexis PCLaw Software License Agreement page displays.



http://support.pclaw.com/techpage.asp



16. Enter all required information (* = required information) and submit the page by selecting the I have read and agree with the End-User License Agreementbutton.

The Available Downloads screen displays.

17. Verify the Description field for the Full Install, and then select the Download link on the right to download the PCLaw installer.

18. Save the setup file to your desktop.

19. Double-click the install file on your desktop and click Run to run the installer.

The Welcome Screen window.

20. Click Accept to accept the License agreement.

The Books or Components screen displays.



21. Select the action to perform, and click Next to continue.


22. Click Start.

The PCLaw Setup Wizard displays. Please wait.




The Successful Installation screen displays.

24. Click Finish to close the installation wizard.

The System Restart screen displays.



25. Click OK to perform an immediate system restart.

26. Open the PCLaw application to begin the conversion.

Note

If no conversion is necessary, the software opens your books.

27. (Conditional:) If a conversion is necessary perform the following conversion process.

Conversion process

Note

If you created a backup in earlier portions of this procedure, no backup is currently required.

1. Click Yes to start the data conversion.

A conversion progress/status window displays.



2. Please wait for the conversion process to end.

Note

The PCLaw software opens once the data conversion process is complete.

28. Select Options > Administrator > Lock System from the main menu.

The Unlock PCLaw System screen displays.



29. Click Unlock to allow other users to access the application, and to close the Lock PCLaw System window.



Upgrade LexisNexis® Mobility Access ManagerTo successfully upgrade to the latest version of PCLaw Mobility, you must install the latest version of LexisNexis® Mobility Access Manager using the following procedure.

Note

Install LexisNexis Mobility Access Manager on the same PC as the PCLaw Link Services.

1. Open a web browser and go to http://support.pclaw.com/techpage.

The PCLaw Downloads page opens.

2. Select PCLaw® Version 12.X or the latest version from the drop-down list and click Go.

The LexisNexis PCLaw Software License Agreement page.

3. Enter your firm's information in all required boxes marked with an asterisk.

4. Click I have read and agree with the End-User License Agreement.

The LexisNexis Available Downloads page displays.



5. Click download under the action column to download the latest version of the LexisNexis® Mobility Access Manager.

6. Click Save to save the file to your desktop.

7. Double-click the setup.exe file on your desktop and click Run to run the installer.

Note

If Microsoft .NET 4.0 is not detected on your computer, the installer downloads and installs it.

The LexisNexis Mobility Access Manager - InstallShield Wizard window displays.

8. Click Next on the Welcome screen to upgrade to the latest version of the LexisNexis Common API.




The Upgrading LexisNexis Common API screen displays.

Please wait, this may take several minutes.

10. Click OK on the LexisNexis Common API screen to continue.

11. Click Finish on the InstallShield Wizard Completed screen.

Please wait.



12. Click Next on the Welcome screen.

The Email Address screen displays.

13. In the Enter Email Address box, enter the email address of the person to notified when updates are available.

14. In the Confirm Email Address box, re-enter the email address of the person to notified when updates are available.

15. Click Next.



The SMTP Email Settings screen displays.


Click Skip this Step if you will not be using the email capabilities, or if you would like to enter this information at a later time.

Warning

This installation must be rerun to complete the SMTP Server, Port, and email information if the information was not entered and it is intended to be used at a later time.

- or -

In the SMTP Server and Send email messages from boxes, enter the applicable data.

Click Test Settings to confirm your entries.

The Upgrading LexisNexis Mobility Access Manager screen displays.

17. Click Upgrade.

The Upgrade LexisNexis Mobility Access Manager screen displays.

18. After all new features have installed, the Additional Steps screen displays.



19. Click Finish and View Instructions to view the additional setup requirements.

The Mobility Setup Instructions displays.

20. Complete the steps outlined in the instructions as applicable to finalize your installation and setup.



pclaw 12.0 installation and upgrade guidesupport.pclaw.com/techdownload/pclaw 12.0 installation...

Documents