voice selection guide for microsoft cloud pbx / … selection guide for microsoft cloud pbx / skype...

Voice Selection Guide for Microsoft Cloud PBX / Skype for

Business Online

[email protected]

11/14/2016

This guide is an information resource to help you select Polycom voice solutions to use with Microsoft’s Cloud PBX powered by Skype for Business Online.

Voice Selection Guide for Microsoft Cloud PBX / Skype for Business Online

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Making the Transition from the PBX to Unified Communications (UC) in the Cloud

With new Skype for Business services for Office 365 customers; Skype Meeting Broadcast (worldwide), PSTN Conferencing (US at this time), and Cloud PBX and PSTN Calling Services (US at this time)—cloud communications services powered by Skype for Business Online are gaining visibility and are now being deployed. Customers can realize substantial savings by eliminating expensive external conference services. Customers can also reduce CAPEX investments and time spent maintaining/upgrading on premise equipment—like an aging PBX or IP PBX.

We live in a world of Unified Communications (UC). Your employees are using many devices to communicate. A phone is still needed, but its use as a “stand-alone” device is changing. With UC, you now have a wider range of communications options—IM/chat, video calls, phone calls, calling from PC clients and mobile devices (BYOD). Unlike the PBX, where communications usually starts with dialing a number from a telephone dialpad or an autodial key, UC communications often starts with an instant message (IM). As IM becomes the new dial tone (“U there?”, “Can you talk now?”), when you want to talk, you expect to be able to place your call from the device that delivers the best audio experience. At the desktop, it’s your phone. In the conference room or huddle room, a conference phone.

For meeting spaces, Polycom® RealPresence Trio™ 8800 is 1st smart hub for group collaboration for Skype for Business –it gets invited to your Skype for Business meeting when you schedule the meeting room. Walk in the room and join the meeting with a touch of a button right from the calendar reminder displayed on the RealPresence Trio 8800’s user interface. Experience superior audio conferencing with RealPresence Trio from huddle rooms to the boardroom and deliver the full range of the human voice enabling you to hear every inflection. Not only does RealPresence Trio provide amazing sound quality, but with the addition of the optional Polycom RealPresence Trio Visual+ accessory, it also redefines its category by serving as the smart hub for your group collaboration and brings easy-to-use, no-compromise visual collaboration to meeting spaces that were previously cost prohibitive.

For desktop phones, Polycom® VVX® Business Media Phones are integrated with Skype for Business and allow you to easily go from IM chat to a phone call—right from your Skype for Business client. Video is also part of the Skype for Business experience and your VVX phone provides an important audio option. Many PCs lack adequate speakers and microphones. Employees don’t want to wear headsets all day. With Polycom VVX phones’ Better Together over Ethernet (BToE) support for media path, when you start a Skype for Business video call from your PC client, you can use the superior audio available on your VVX for the microphone and speaker instead of the PC’s built in audio. When the BToE client plugin is installed on your PC, the VVX shows up as an available audio device when you right click on the speaker icon in your PC’s task bar.

For every day calls, Polycom VVX phones are ‘always on’, so joining a conference call from a pop-up reminder on the phone will be welcome sight, especially if you are late to the office because of bad traffic—no need to startup your PC and launch the Skype for Business client to join the meeting already underway. You can literally join the call as you sit down in your chair.

You can also see your Skype for Business “favorites’ right on your phone. Seeing presence status in color instantly informs you. This is a very different experience than just seeing an “on hook / off-hook” status from a multi-line appearances that only shows the busy status of the desktop phone—your previous PBX phone experience. Instead of single number ‘autodial keys’ on a PBX phone, ‘Contact Cards’ on your VVX phone offer several different ways to reach your party—or just leave them a voicemail.

http://www.polycom.com/content/www/en/forms/polycom-voice-solutions-for-skype-for-business.html


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Trends Influencing Growth of Skype for Business

High PBX support costs and the need to replace fully depreciated end-of-life (EOL) equipment

Microsoft “Enterprise Voice” is growing double digits per quarter while IP PBX vendor lines shipped remain flat or are decreasing, depending on the vendor

Teleworking and shared offices are lowering business real estate costs

Tight integration with Microsoft Office applications; customers are rapidly moving to Office 365

“Should we do it in the cloud?”—asked in nearly every IT project initiative

Customers who try Skype for Business love it—and it has a great ROI

Top Business Applications & Use Cases

Application / Use Case Polycom Solution Read More Moving from the PBX to Unified Communications with Microsoft

Polycom + Microsoft together deliver a ROI as high as 98% as organizations

transition to UC

Total Economic Impact Of Polycom Voice Solutions For Microsoft – Forrester Study

Unique 360-Degree View Experience for video calls

Only Polycom offers center-of-room, 360-

degree video/audio experience

Polycom CX5100 (USB Only)

Low cost USB phone for working at home, office, or shared office

Only Polycom offers a USB phone—a

better choice than “just a headset”.

Polycom CX300 R2 USB Phones Offer More than a Headset

Conference room phones for Microsoft

Only Polycom offers “always on”

conference phones that are qualified by Microsoft

Polycom RealPresence Trio Polycom CX3000

“Better Together” operation with Skype for Business clients

Polycom VVX series phones, CX600, CX3000. Only Polycom offers BToE with

media path support

Polycom Better Together over Ethernet Feature Profile 87907

Advance features that enhance productivity

The Boss/Admin (shared line

appearance) feature on VVX phones allows the admin assistant to screen the managers calls

Polycom and Microsoft Lync are changing the way we make phone calls

Touch Screen User Experience Only Polycom offers color touch screen

phones that are supported on Skype for Business Online

Polycom VVX 600 Polycom VVX 500

Superior quality audio with Polycom® HD Voice™

Polycom® HD Voice™ combines industry-

leading full duplex, echo cancellation, and noise reduction with advanced voice processing to give you the superior quality audio experience you expect from Polycom

Polycom HD Voice: Innovators Spotlight

Award winning Polycom Acoustic Fence

Only Polycom offers technology that

actively listens and removes disruptive sounds from your surroundings

Two Polycom Innovations Awarded TMCNet 2015 Communications Solutions Product of the Year

Cloud ready solutions Polycom’s VVX business media phones are the first OpenSIP phones to

supported on Microsoft’s Cloud PBX.

Polycom Phones Ready for New Skype for Business Online Cloud PBX Services

http://www.polycom.com/forms/polycom-voice-solutions-for-microsoft-lync.html



http://www.polycom.com/products-services/products-for-microsoft/lync-optimized/cx5100-unified-conference-station.html

http://www.polycom.com/products-services/products-for-microsoft/lync-optimized/cx300-desktop-phone.html

http://community.polycom.com/t5/The-View/USB-Phones-Offer-More-than-a-Headset/ba-p/64455

http://community.polycom.com/t5/The-View/USB-Phones-Offer-More-than-a-Headset/ba-p/64455

http://www.polycom.com/voice-conferencing-solutions/conference-phones/realpresence-trio.html

http://www.polycom.com/products-services/products-for-microsoft/lync-optimized/cx3000-conference-phone.html

http://support.polycom.com/global/documents/support/technical/products/voice/Using_Polycom__UC_Software_BToE.pdf

http://support.polycom.com/global/documents/support/technical/products/voice/Using_Polycom__UC_Software_BToE.pdf

http://community.polycom.com/t5/The-View/Polycom-and-Microsoft-Lync-are-changing-the-way-we-make-phone/ba-p/62019

http://community.polycom.com/t5/The-View/Polycom-and-Microsoft-Lync-are-changing-the-way-we-make-phone/ba-p/62019

http://www.polycom.com/products-services/voice/desktop-solutions/realpresence-desktop-vvx-business-media-phones/realpresence-desktop-vvx-600-business-media-phone.html

http://www.polycom.com/products-services/voice/desktop-solutions/realpresence-desktop-vvx-business-media-phones/realpresence-desktop-vvx-500-business-media-phone.html

http://www.polycom.com/video-collaboration/innovations/hd-voice.html

http://www.polycom.com/company/news/press-releases/2015/20150910.html



http://community.polycom.com/t5/The-View/Polycom-Phones-Ready-for-New-Skype-for-Business-Online-Cloud-PBX/ba-p/76006




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Selection Decision Points

Audio quality matters

‘Always on’ phones with feature keys

User profiles and feature needs

Microsoft Cloud PBX phone choices

Conference rooms

Phone vs Client/headset or BYOD

Audio quality matters Polycom’s leadership in audio technology is well recognized—it starts with Polycom HD Voice and Polycom Acoustic Clarity technology, which give you the superior quality audio experience you expect from Polycom. Polycom’s high-fidelity audio sounds like you are in the same room, whether you are using a handset, speakerphone or plug in a headset. For desktop phones, the pace of innovation on the Polycom VVX business media phones continues to impress. The VVX phones now include support for Polycom’s award winning Acoustic FenceTM technology, which actively listens and removes disruptive sounds from cube mates, water cooler talk, and open workspace. Support for features like Boss/Admin, Better Together over Ethernet, Group Paging, Intercom, Customizable Music on Hold, and Expansion Modules complete the picture. VVX phones deliver the showcase user experience in Microsoft environments. ‘Always on’ phones with feature keys While some users will be comfortable using a Skype for Business client with a headset or USB phone, there are several reasons why users will prefer an entry level “always on” phone like the Polycom VVX 300 or Polycom VVX 310. When you are using the CX300 R2 USB phone or a headset with a Skype for Business client, the PC must complete its “boot up” sequence including launching Skype for Business. If you are late to the office because of bad traffic and you need to quickly get on that morning conference

call, you won’t want to have to wait for your PC to boot up to join the call. An entry level phone like a VVX 300 or VVX 310 will always be on and ready to make or receive calls. The VVX supports meeting pop-up reminders and outlook calendar integration, making joining scheduled calls easy. Another benefit of having phones like the VVX series is easy access to useful feature keys. For example, having a dedicated feature key labeled “transfer” may be easier for some users to find than having to remember to click on “more” in the upper-right corner of the Skype for Business client screen to find it. While a dialpad can be brought up in the Skype for Business client screen, many users who are used to a PBX experience enjoy the convenience of it always being there on a phone.

Choosing the Right Phones

76% of Lync voice handsets are Polycom - Canalys 2013

VVX 310


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User profiles and feature needs

While a VVX 300 or VVX 310 may be a good choice for some office workers, looking at user profiles and features is important to select the correct phone type for each user’s needs. When you start using more features, many are easier to use with a larger color screen. This is where a “hands on” experience can be beneficial in selecting phone models. Schedule a visit to a Polycom office or your Polycom channel reseller’s office to see the different models. Many larger customers plan for a Skype for Business voice trial with a variety of phone models to compare how different phones operate. Will the managers and executives be answering their own calls or will they have an administrative assistant doing this? Will knowledge workers want to see individual voice mail listings, look at presence status of their ‘favorites’, join conference calls from a scheduled conference calls list? If yes, than a larger screen display on the phone makes it easier to navigate and access these features and increases productivity. Are certain individuals acting in the role of an attendant? They may want a phone that supports expansion modules. Up to 3 expansion modules can be connected to any of the VVX models. Figure 1: User Profiles / Use cases

Larger touchscreen on the VVX 600 showing the user’s contacts presence status


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Microsoft Cloud PBX phone choices

In the early days of Office Communicator 2007 through the platform evolution to Lync 2010, the Polycom CX600 was the most popular phone sold in Microsoft UC environments. However, the Polycom VVX phones have seen 6 major software releases (UCS 4.1, UCS 5.0, UCS 5.1, UCS 5.3, UCS 5.40A, and UCS 5.4.1) sequentially adding more and more Skype for Business/Lync features to the VVX over time—gaining “table stakes” feature parity with the CX600 and finally exceeding CX600’s features in many areas. The CX600 has 2 Ethernet ports and features like Contacts, Photos, Message waiting indicator, Survivability, E911 (US only), Call Park, Individual Voice Mail listings, Calendar, Join Conference, “Better Together” operation with Skype for Business client, and an

integrated call log—it has been the right mix of features for thousands of customers over a number of years. The software in the CX600 runs on an embedded Lync client called “Microsoft Lync Phone Edition” designed by Microsoft. According to Microsoft Product Lifecycle information, mainstream support for Microsoft Lync Phone Edition software is through 04/10/2018 with extended support available until 04/11/2023, aligning with Microsoft’s lifecycle support plans for Lync Server 2013. For Office 365 Cloud PBX deployments, if you own CX600’s already, bring them along. Otherwise, Polycom recommends choosing VVX series phones. Let’s see why. In contrast to the CX600, the Polycom VVX phones are VoIP (Open SIP) phones that are qualified by Microsoft under the Microsoft 3rd Party Interoperability Program (3PIP). With Polycom’s UCS 5.3 software release introduced in March 2015, the VVX series phones included the most requested features that the CX600 offered—and added more capabilities and features. While the CX600 may be still a suitable fit for some customers, the VVX series phones now offer a far more compelling feature set with more capabilities. The VVX series is the phone platform where Polycom’s current feature development for Skype for Business is focused. Important features on VVX phones that are not on CX600 or other Lync Phone Edition models include:

Boss/Admin Touch Screen Interface (VVX 500/600) Group Paging USB Headset Support (VVX 500/600)

Intercom Bluetooth Headset Support (VVX 600)

Selectively Restrict Features (i.e. lobby phones)

Custom Applications and Backgrounds Customizable Music on Hold Electronic Hook Switch (EHS) support

Acoustic Fence 802.1X Authentication

Expansion Module Support

Better Together over Ethernet (BToE)

Consultative transfer Auto-Answer

Figure 2 on the following page represents the VVX series models starting with the VVX 201, VVX 300 and VVX 310 with monochrome displays. The VVX 400 and VVX 410 have larger color display and more

The CX600 phone has an

embedded Lync client

VVX 600 with color touchscreen and Bluetooth headset support

https://support.microsoft.com/en-us/lifecycle/search?sort=PN&alpha=Microsoft%20Lync%20Phone%20Edition&Filter=FilterNO


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lines, but are still “button operated”. The VVX 500 and VVX 600 each have touchscreen displays. Having a larger color screens makes the UC experience on the phones come alive. Having ‘presence aware’ features and displaying the contact’s presence status in color changes the communications experience. The presence status of your ‘favorites’ informs your communications choices. The VVX 300 and VVX 310 show your own line plus 5 favorites (monochrome). The VVX 400 and VVX 410 support showing your own line plus 11 favorites in color. Color makes it easier to see ‘available’ (green), ’away’ (yellow) and other extended presence status indicators at a glance. If you see “Do not disturb” (red), leave them a voicemail. If you see “Away”, dial their cellphone number if it’s urgent. Holding down the button next to a “favorite” brings up their contact card showing contact numbers and a voicemail option. Color expansion modules can be added to your VVX to see even more favorites, but it makes more sense to add it to the models that support color—VVX 400/410, VVX 500, or VVX 600. The VVX 600 supports Bluetooth headsets. The VVX 201, VVX 300 and VVX 400 have two 10/100Base-TX Ethernet ports while the VVX 310, VVX 410, VVX500 and VVX 600 each support two GigE ports. To use the Better Together over Ethernet feature, you simply connect one Ethernet port on the VVX to the LAN and then plug the PC’s Ethernet port into the other Ethernet port on the VVX. When ordering VVX phones, be sure to order the “Skype for Business Edition phones with order codes ending in “019”. This ensures that the VVX phone as the minimum software release required to support Office 365 Cloud PBX deployment and the phones are preconfigured for easy installation. Figure 2: Polycom VVX Series Desktop Phone Selection for Office 365/Skype for Business Online

Figure 3 on the following page represents the CX series choices for Skype for Business Online. The CX100 speakerphone or a CX300 R2 USB phone often works well as a “2nd phone” for employees who need to make early morning or evening calls from their home office using their Skype for Business client—even when a VVX phone may be the phone sitting on their desk at the office. The CX600 Desktop Phone and CX3000 IP Conference phone both support “Better Together” operation with the Skype for Business client when plugged in via USB, however Polycom recommends the VVX series phones and RealPresence Trio (with newer technology and more features) over the CX600 and CX3000 if you are purchasing new devices.


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Figure 3: Polycom CX Series Phone Selection for Office 365/Skype for Business Online

Conference Rooms and Boardrooms Space planning websites cite conference room ratios ranging from one conference room to 10 employees in an all open office environment—to one conference room per 20 employees in a private office-rich environment. Some executive private offices have around the table meeting room space within the executive’s office. So for a company with 500 employees, one might expect to deploy 25 to 50 or more conference room phones. As of January 2016, the selection of conference phones for the Office 365 Cloud PBX includes:

RealPresence Trio 8800 - the first smart hub for group collaboration with options that transforms the iconic three-point conference phone into a voice, video1 and content sharing system

CX3000 IP Conference Phone - an affordable “always on” conference phone running an embedded Lync client

CX5100 Unified Conference Station - connects via USB to a PC running Skype for Business and supports 360 degree panoramic video and active speaker view

Polycom recommends the RealPresence Trio 8800 for most conference rooms. It is Polycoms newest state-of-the-art smart hub for group collaboration and shares many of the same features found on the VVX series phones—and so much more. It can also be associated with its conference room Exchange calendar so, when you book your room, the RealPresence Trio is also invited to your Skype for Business meeting. Connecting to your meeting is easy with the meeting reminder on the touch screen display. Users walk into the conference room, touch the meeting reminder and connect. It has a microphone radius of 20 feet (6 m) and can also support wired or wireless pairing of your portable devices (BYOD)—especially useful when you have visitors who may want to use the wireless “guest network” to connect to an alternative conference service. Add on the optional RealPresence Visual+ and share content without

1 A software update is planned for early 2016 improving video performance in Skype for Business environments.

RealPresence Trio 8800


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unsightly or hard to route wires from the conference phone to the monitor in the wall. When ordering RealPresence Trio conference phones, be sure to order the “Skype for Business Edition” unit with order code ending in “019”. This ensures that it has the minimum software release required to support Office 365 Cloud PBX deployment and that it is preconfigured for easy installation. RealPresence Trio units with part numbers ending on ‘-018’ can be upgraded to support Office 365 Cloud PBX to deliver equivalent functionality. The CX3000 IP conference phone has a similar user interface and experience to the CX600 desktop phone. There are many CX3000s installed with customers running Lync 2013 and Lync 2010 environments. They are easily brought along to an O365 Cloud PBX deployment or purchased as a low priced conference phone option for smaller rooms. The CX5100 Unified Conference Station is a USB only option that, in addition to having an microphone range of 20 feet (6 m), offers a 360 degree panoramic video experience with a 2nd active speaker view in 1080p HD video with Skype for Business. The CX5100 is also one of the camera options available with the CX8000 Skype for Business room system—a dedicated room collaboration solution, purpose-built for Microsoft UC to deliver exceptional visual collaboration capabilities. Phone vs Client/Headset or BYOD

Some small and medium-sized businesses (SMBs) may be told that “You

don’t need phones. Just use headsets and BYOD for all your calls”. There

are some notable use case objections to a client/headset-only strategy.

Most users will not want to be tethered to a corded headset all day when

working at their PC. Bluetooth headsets can be used with PCs or users’

personal mobile devices, but batteries on Bluetooth headsets and

smartphones or tablets sometimes end up at ‘zero charge’ leaving the user

with no way to make a call. A USB phone like the Polycom CX300 R2

offers PC users more choices than “only a headset”. With the CX300 R2

USB phone attached to your PC, you can make a call with the choice of a

handset, speakerphone or headset (via headset jack on back of the phone). You will also appreciate

having access to a telephone dial pad and feature keys like mute, and volume control. Headset/client-only

users are sometimes distracted by having to find these controls in the Skype for Business client while

they are working. As the USB phone is powered from the USB connection, the USB phone is like having

a “telephone insurance policy” for Skype for Business client users who use Bluetooth headsets and

BYOD clients—if their Bluetooth headset reaches ‘zero battery’.

Next steps

Contact Polycom and set up a visit to one of our many Executive Experience Centers, especially if you are also considering video in your UC migration plans. Many of our channel partners will also be able to demonstrate Polycom phone operation in their local offices. If you are a small business and don’t know where to start, contact us from our www.polycom.com page and choose from the contact options available on right navigation bar on any page. We can answer your questions and help you find a partner that serves your geographic area.

Questions? Contact [email protected]

CX300 R2 USB Phone

http://www.polycom.com/

mailto:[email protected]

http://www.polycom.com/company/how-to-buy.html


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Resources

Data sheets for Polycom phones and conference phones recommended in this guide are attached. Click on any datasheet listed below to open it in a new window. Polycom VVX Business Media Phones and Accessories

REFERENCE GUIDE Polycom VVX Business Media Phones, Skype for Business Edition

Polycom® VVX® 600

Polycom® VVX® 500

Polycom® VVX® 400/410

Polycom® VVX® 300/310

Polycom® VVX® 201

Polycom® VVX® Color Expansion Module

Polycom RealPresence Trio

Polycom® RealPresence Trio™

Polycom® RealPresence Trio™ Visual+ Polycom CX Series Desktop Phones

Polycom® CX600 IP Phone

Polycom® CX300 R2 Phone (USB) Polycom Conference Phone, Speakerphone, and Unified Conference Station

Polycom® CX3000 IP Conference Phone

Polycom® CX100 Speakerphone (USB)

Polycom® CX5100 Unified Conference Station

DATA SHEET

Polycom® RealPresence Trio™ 8800The first smart hub for group collaboration

The Polycom® RealPresence Trio™ 8800 is the first smart hub for group collaboration

that transforms the iconic three-point conference phone into a voice, video

and content sharing system that can fit into any team environment, large or small.

No-compromise collaborationThe world’s best conference phone just became something so much more. Polycom

RealPresence Trio not only provides the industry’s most amazing sound quality so that

you hear every word clearly, but it’s also the new smart hub for your group collaboration.

RealPresence Trio lets you easily add HD content sharing and live video interaction into

spaces where it wasn’t available before. Hear every perspective, share your ideas and

concepts with vivid imagery, and see their reactions immediately in real-time video from

the one and only Polycom RealPresence Trio.

Familiar experience—only betterEveryone loves the simplicity of Polycom’s iconic three-point phones. RealPresence Trio

takes this to the next level. The design of RealPresence Trio is sleek and sophisticated.

Its 5-inch color touch screen and intuitive navigation make it simpler than ever—resulting

in fewer mistakes, quick starts for every meeting and minimal training requirements.

RealPresence Trio provides wired and wireless pairing with your personal devices using

Bluetooth or USB and even includes convenient, illuminated mute buttons on each leg

so everyone in the room can manage the meeting experience.

Spans across any team environmentRealPresence Trio flexibility makes it the ideal solution for the many dynamic needs of

your organization. With a 20-foot pickup range and advanced audio technology such as

enhanced Polycom® HD Voice™ and the patented Polycom® NoiseBlock™, RealPresence

Trio is the ideal solution for any meeting space that needs the best audio experience. The

design, the first of its kind, allows you to easily add the RealPresence Trio™ Visual+ and a

USB compression camera to enjoy powerful HD content sharing and real-time video for

complete, visual collaboration. RealPresence Trio flexibility and performance make it the

perfect choice for team collaboration environments from the boardroom to the huddle

room—and it is priced right for mass deployment.

Empowers administrators Polycom RealPresence Trio is quick to deploy and easy to manage. With Power-over-

Ethernet (PoE) and zero-touch deployment, it connects as easily as a phone and integrates

directly with your call control platform. Native integration with Microsoft® Lync® 2013,

Skype for Business client and support for all major SIP platforms ensure future-proof

deployment, while its design and underlying software platform provide investment

protection and even greater potential for future application expansion.

Benefits• World’s clearest and richest audio

experience powered by new, patented technology

• Complete visual collaboration with HD content sharing and real-time video interaction

• Faster adoption and user preference with wired or wireless pairing of your portable devices (BYOD)

• Simple touch interface minimizes mistakes and speeds connection with “one touch join”

• Improved administration and investment protection via support for Power-over-Ethernet, Zero-Touch Deployment and connection to leading call platforms

• Affordably priced for mass adoption across every meeting space

DATA SHEET Polycom RealPresence Trio 8800

Product specificationsUser interface features• Gesture-based, multitouch-capable

capacitive touch screen• 5-inch color LCD (720 x 1280 pixel), 9:16

aspect ratio• On-screen virtual keyboard• 1x USB 2.0 Type A-compliant host port

USB battery charging BC1.2 compliant1

• - 1x USB 2.0 Micro-B device port• Integrated Bluetooth 4.0 and NFC• 3 illuminated mute buttons• Unicode UTF-8-character support• User interface localized in Arabic,

Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

Audio Features• 3 cardioid microphones• Loudspeaker

- Frequency: 100-22,000 Hz - Volume: 92 dB at 0.5m peak volume

• 6m/20-foot microphone pickup range• Supported codecs:

- G.711 (A-law and μ-law) - G.719 - G.729AB - iLBC (13.33Kbps and 15.2Kbps) - Opus (8Kbps – 24Kbps) - G.722 - G.722.1, G.722.1C - Polycom® Siren™ 14

• Polycom® HD Voice™ • Polycom® Acoustic Clarity™ technology

provides full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)

• Polycom® NoiseBlock™• Voice activity detection• Comfort noise generation• DTMF tone generation (RFC 2833 and

in-band)• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Bluetooth device pairing for wideband

speech and multimedia streaming (HFP/AD2P)

• Call handling features• 1 line (registration)• Shared call/bridged line appearance

• Distinctive incoming call treatment/call waiting

• Call timer and call waiting• Call transfer, hold, divert (forward), pickup• Called, calling,

connected-party information• Local five-way audio conferencing• One-touch speed dial• Do-not-disturb function• Local configurable digit map/dial plan• Corporate directory access using LDAP• Visual conference management

Network and provisioning• Open SIP and Microsoft Lync 2013/Skype

for Business SIP client• SDP• IETF SIP (RFC 3261 and companion RFCs)• Two-port gigabit Ethernet switch

- 10/100/1000Base-TX across LAN and 2nd port

- 2nd port supports IEEE 802.3af PSE

• 802.11 a/b/g/n (Wi-Fi) network connectivity• Manual or dynamic host configuration

protocol (DHCP) network setup• Time and date synchronization using SNTP• FTP/TFTP/HTTP/HTTPS server-based

central provisioning• Polycom Zero Touch Provisioning• Provisioning and call server

redundancy supported• QoS Support

- IEEE 802.1p/Q tagging (VLAN), layer 3 TOS, and DSCP

- WMM (Wi-Fi multimedia)

• VLAN – CDP, DHCP VLAN discovery• LLDP-MED for VLAN discovery

Security• 802.1X authentication and EAPOL• Media encryption via SRTP• Transport layer security (TLS)• Encrypted configuration files• Digest authentication• Password login• Support for URL syntax with password for

boot server address• HTTPS secure provisioning• Support for signed software executables• Wi-Fi encryption: WEP, WPA-Personal,

WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

Power• LAN IN: Built-in auto-sensing IEEE

802.3at. PoE Device (Class 4)1. Backward compatibility with IEEE 802.3af.

• LAN OUT: Built-in auto-sensing IEEE 802.3af power sourcing equipment1

Approvals• Japan MIC/VCCI Class B• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• VCCI Class B• EN55024• EN61000-3-2; EN61000-3-3• NZ Telepermit• Australia A&C Tick• ROHS compliant• 19471-0715

Radio• US

- FCC Part 15.247 - FCC Part 15.407 - FCC Part 15.225

• Canada - RSS 247 Issue 1

• EU - ETSI EN 300 328 v1.9.1 - ETSI EN 301 893 v1.7.1 - ETSI EN 300 330 - ETSI EN 301 489-3 - ETSI EN 301 489-17

• Japan - Japan Item (19) - Japan Item (19)-3 - Japan Item (19)-3-2

• Australia - AS/NZ4268

WiFi • 2.4GHz – 5GHz

- 2400MHz to 2483.5MHZ - 5150MHz to 5250MHz - 5250MHz to 5350MHz - 5470MHz to 5725MHz - 5725MHz to 5825MHz

• Bluetooth - 2400MHz to 2483.5MHZ

• NFC

- 13.56MHz

Safety• UL 60950-1• CE Mark• CAN/CSA-C22.2 No. 60950-1-03• EN 60950-1• IEC 60950-1

© 2016 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 24472-0616

DATA SHEET Polycom RealPresence Trio 8800

Polycom, Inc.1.800.POLYCOMwww.polycom.com

Polycom Asia Pacific Pte Ltd +65 6389 9200www.polycom.com.sg

Polycom EMEA+44 (0)1753 723282www.polycom.co.uk

About PolycomPolycom helps organizations unleash the power of human collaboration. More than 415,000 companies and institutions worldwide defy

distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration

solutions for any environment that deliver the best user experience and unmatched investment protection.

• AS/NZS 60950-1

Environmental conditions• Operating temperature:

0 to 40°C (+32 to 104°F)• Relative humidity: 5% to 95%

(non-condensing)• Storage temperature:

-20 to +70°C (-4 to +160°F)

RealPresence Trio 8800 ships with:• Phone console• 7.6m/25-foot network cable CAT 5e• 2m/6.5-foot USB 2.0 cable • Cable wrap• Tactile overlay for improved accessibility• Setup sheet

Accessories (optional)• RealPresence Trio Expansion

Microphones• Power kit incl. ext. single-port gigabit

midspan, 802.3at Type 2 compliant, local power cord and network cable (7200-23490-xxx)

• RealPresence Trio Visual+ for enabling content presentation and video (2200-13339-xxx)

Warranty• 1 year

Country of origin• Thailand

Phone dimensions (L x W x H)• 38.3 x 33.2 x 7.5 cm (15.1 x 13.1 x 2.9 in)• Unit weight: 0.95Kg (2.1 lbs)

Box dimensions (L x W x H)• 48.3 x 11.5 x 39.4 cm (19 x 4.5 x 15.5 in)• Box weight: 1.97 Kg (4.35 lbs)

1. Requires full Class 4 power input on LAN IN for operation

DATA SHEET

Polycom® CX5100 Unified Conference Station

The IT department’s challenge is to make video meetings in conference rooms more

effective, reduce video support calls and eliminate the need for “in room” video support

services to get video meetings started. Are your video conference room users distracted

by video or audio quality issues? Are they having trouble seeing or identifying who is

speaking? Are they finding it hard to pan the camera to focus attention on the active

speaker? Are they frustrated by trying to learn another user interface? Solve these

challenges and video conference room use goes up. More room use translates to fully

realizing the benefits of video collaboration and achieving your expected return on

investment. For Skype for Business and Microsoft® Lync® users, the Polycom® CX5100

unified conference station answers these challenges with a truly unique around-the-table

video collaboration solution.

More productive meetingsThe Polycom CX5100 unified conference station brings the powerful collaboration

capabilities of voice, video and content together through a unique 360-degree

panoramic view of the entire room. A second HD video view of the active speaker is

also sent at 1080p video resolution using advanced technology that automatically

focuses on the current speaker and tracks the flow of conversation to enable richer,

more interactive communication. No more reaching for a video control device. It’s a

“hands-free” experience that allows you to forget about the technology and simply

focus on your meeting.

Easy to deploy and use An intuitive design with full plug-and-play functionality makes it easy to deploy and use

the Polycom CX5100. With little or no training, anyone with a laptop that has Skype for

Business or Microsoft Lync can walk into the room and simply plug the CX5100 unified

conference station into their PC’s USB port and start sharing voice and 360-degree

panorama video. Control, invitations, and content sharing are handled through the

familiar Skype for Business user interface your users already know and use every day.

Removing the challenge of learning a remote control device means fewer support calls

and fewer requests for “white glove” level support from the IT department.

Audio quality mattersThe Polycom CX5100 unified conference station features Polycom’s legendary audio,

bringing the industry’s best voice quality to your Skype for Business meeting with a

dynamic range of 160 Hz to 22,000 Hz. Polycom® HD Voice™ and a microphone range

of 20 feet (6 meters) means everyone in the room can be clearly heard, even at the end

of the table. Optional extension microphones extend the range even further, if needed.

While the CX5100 is a USB-only model, for customers needing standalone SIP VoIP for

audio conferences, the Polycom® CX5500 unified conference station adds SIP telephony,

eliminating the need to install a separate audio conference station in the room.

Benefits

• Enable richer communications

by automatically focusing on the

active speaker in true HD while

tracking the conversation flow

• Fully engage all participants by

providing a 360° panoramic view

of the conference room

• Reduce training costs with simple

USB plug-and-play functionality

that requires little or no training

• Lower support costs and realize

a better ROI with increased room

usage for collaboration

Key features

• 360° 1080p USB camera with

active speaker detection

• Active speaker and panoramic

video stream output

• 20 ft (6 m) microphone

pickup range

• 160 Hz–22 kHz audio processing

• Optimized for use with Skype

Room Systems

• Polycom CX5100 is Certified for

Skype for Business

DATA SHEET Polycom CX5100 Product Specifications

Product specifications

Dimensions

• Table Console

- Footprint (W x D): 369 x 325 mm

- Height: 348 mm (privacy cap closed), 401 mm (privacy cap extended)

- Weight: 2.3 kg (exclusive of cables)

• Power Data Box

- Size (W x H x D): 209.5 x 300 x 56 mm (excluding stand)

- Weight: 2.9 kg

• Shipping

- Size (W x H x D): 520 x 430 x 430 mm

- Weight: 9.07 kg

Power

• Power consumption: 110 watts, typical

• Universal power supply 100–240 V AC, 50–60 Hz

Video performance

• Panoramic video resolutions supported:

- 1920 x 288 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)

- 1280 x 192 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)

- 1056 x 144 pixels

• Active speaker video resolutions supported

- HD 1080: 1920 x 1080 pixels (requires USB 3.0 & Lync 2013 or Skype for Business)

- HD 720: 1280 x 720 pixels

- VGA: 640 x 480 pixels

- CIF: 352 x 288 pixels

• Frame rate for panoramic and active speaker video, maximum

- 30 frames per second with 60 Hz AC power

- 25 frames per second with 50 Hz AC power

- Maximum frame rates with systems prior to Lync 2013 will be limited to 15 fps (12.5 @ 50 Hz)

Audio performance

• Console Loudspeaker

- Frequency response: 160 Hz–22 kHz

- Volume: adjustable to 88 dBA SPL (peak) volume at 0.5 meters

• Console microphones

- 3 microphones for omnidirectional coverage

- Frequency response: 160 Hz–22 kHz

- Full Duplex (Class 1) with noise suppression

User interface

• 3 mute buttons with mute/in-call indication lamps

• Camera on/off indication lamp

• Captive privacy cap with integrated on/off switch for client synch

Console connectivity

• Proprietary system port for connection to Power Data Box

• USB 3.0 Type A port for proprietary connection to Power Data Box

• USB 3.0 Type B port for connection to PC

• USB 2.0 Type A port for diagnostics/software update

• 2 extension microphone ports

Power data box connectivity

• Proprietary system port for connection to console

• USB 3.0 Type A interface for proprietary connection to console or to Lync appliance

• USB 2.0 Type A for diagnostics/software update

• Ethernet: RJ-45 10/100/1000 Mbit

• Audio RCA jacks (reserved for future use)

• AC power input

Physical security

• Kensington-style lock slot on Console and Power Data Box

Extension microphones (optional accessory)

• Frequency response: 160 Hz–22 kHz

• Mute button and indicator lamp

• Regulatory compliance

• Safety

- UL 60950-1

- EN 60950-1

- CSA C22.2 60950-1

- IEC 60950-1

- AS/NZS 60950-1

- GB4943-2011 (China)

- KCC approval (Korea)

• EMC

- CISPR 22 Class B (FCC, ICES, AS/NZS)

- VCCI Class B

- EN 55022 Class B

- EN 55024

- GB9254:2008, YD/T993-1998 (China)

- KCC approval (Korea)

- ANATEL (Brazil)

Environmental requirements

• Operating temperature: 0–40ºC

• Relative humidity: 15–85% (non-condensing)

• Storage temperature: -40–60ºC

• Recommended room conditions

- Room reverberation time: RT60 <0.600 seconds

- Ambient noise level: <50 dBA SPL

- Optimal lighting conditions: 300 lux, with a single lighting temperature (no mixed lighting)

Warranty

12 months

Polycom® CX5100 ships with

• Tabletop console with integrated 360º camera

• Power data box with stand

• Quick setup card

• Cables

- Proprietary system cable

- USB 3.0 Type A–Type A cable

- USB 3.0 Type A–Type B cable

- Ethernet cable

- AC power cord with local plug

Optional accessories

Extension microphone kit with pair of microphones and cables

• Cable length is 25 ft (7.6 meters)

DATA SHEET

© 2016 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

Polycom, Inc.

1.800.POLYCOMwww.polycom.com

Polycom Asia Pacific Pte Ltd

+65 6389 9200www.polycom.com.sg

Polycom EMEA

+44 (0)1753 723282www.polycom.co.uk

About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions

worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide

flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

23347-0416

Polycom CX5100

Requirements

Generally, for maximum performance, your PC must have a

quad core, 2.0 GHz or better processor, and an available USB

3.0 port. End-to-end video and audio performance will be

affected by—and may be a limited by—endpoint hardware,

Skype for Business/Lync Server and client software levels,

administrative policies, available network bandwidth and traffic

levels. For more information, refer to “Skype for Business

client video requirements” Skype for Business client video

requirements.

• Windows Operating System

- Windows® 10

- Windows® 8

- Windows® 7

• Mac Operating System

- OS X 10.9, 10.10, 10.11

• UC Desktop Clients

One of the following desktop clients is required on

computers to which the Polycom CX5100 will be attached:

- Skype for Business or Microsoft® Lync® 2013

(required for maximum performance with 1080p video)

- Microsoft® Lync® 2010

- Lync for Mac 2011 (Active speaker view only; panoramic

view not supported)

For an optimal experience, Polycom recommends using the

CX5100 with Skype for Business or Microsoft Lync 2013; with

older clients, performance will be limited.

Polycom CX5100 may also be used with a Polycom® CX8000

group collaboration system.

Polycom and Microsoft solutions

Polycom and Microsoft provide a fully unified, intuitive set

of collaboration solutions that enables individuals and groups to

instantly see, hear, and talk with colleagues around the world.

Polycom has over 40 solutions that enable anyone operating in

a Microsoft environment to make enterprise-grade HD video and

voice calls and to share HD content—at the touch of a button.

The result is improved collaboration, streamlined operations

and faster more informed decisions. Visit www.polycom.com/

products-services/products-for-microsoft.html to learn more.

www.polycom.com

www.polycom.asia

www.polycom.co.uk

https://technet.microsoft.com/en-us/library/jj688132.aspx

https://technet.microsoft.com/en-us/library/jj688132.aspx

http://www.polycom.com/products-services/products-for-microsoft.html

http://www.polycom.com/products-services/products-for-microsoft.html

DATA SHEET

Polycom® VVX® 600, 601 Business Media PhonesPremium business media phones delivering best-in-class desktop productivity for busy corporate executives and managers

The Polycom® VVX® 600 Series are premium business media phones designed to enhance collaboration and personal productivity.

Simplicity and ease of useThe Polycom VVX 600 Series is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected to lead your organization. Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multitouch user interface of the Polycom VVX 600 Series makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom® HD Voice™ quality and a large, high-resolution color, multitouch screen, the Polycom VVX 600 Series business media phone is ideal.

Maximize productivityGive your executives and managers the best unified communications (UC) experience and the industry’s highest-quality business media phone. Designed for a broad range of environments from small and medium businesses to large enterprises, the Polycom VVX 600 Series improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and instant messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the Polycom VVX 600 Series screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administrationThe Polycom VVX 600 Series is easy to deploy and simple to manage through the Web-based, intuitive configuration tool. Its enterprise-grade Zero Touch Provisioning and server-based configuration on large-scale deployments as well as our redirection services gives your administrators the ability to easily provision and maintain a large number of phones throughout the entire enterprise. The built-in, broad interoperability capabilities allow IT departments to leverage previous IT infrastructure investments and achieve easy integration with third-party UC and productivity applications.

Highly customizable and expandableThe Polycom VVX 600 Series provides personalized information at a glance, through built-in Web applications and a digital photo frame. Polycom VVX 600 Series users access streaming content using the included video playback feature. The Polycom VVX 600 Series comes ready for future expansion modules and applications such as videoconferencing with the Polycom VVX Camera. The optional Polycom VVX Camera installs in seconds and enables the Polycom VVX 600 Series to connect into video conferences directly from the user’s desk, without requiring a costly, dedicated videoconference room.

Benefits• Improve productivity for

executives and managers through larger, color multitouch display and more line appearances

• Make more efficient and productive calls with the unparalleled voice clarity of Polycom® HD Voice™

• Turn your Polycom® VVX® Business Media Phone into a videoconference ready desktop videoconferencing solution with an optional Polycom® VVX® Camera

• Improve workspace mobility through Bluetooth® headset integration

• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and Web-based configuration tool make the Polycom VVX 600 Series simple to deploy, and easy to administer, upgrade and maintain

• Leverage previous IT infrastructure investments—deploy Polycom VVX 600 Series business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third-party Web-based UC and productivity applications for broad, standards-based, open APIs

DATA SHEET Polycom® VVX® 600, 601 Business Media Phones

Product specificationsUser interface features• Gesture based, multitouch capable

capacitive touch-screen

• 4.3 in LCD (480 x 272) resolution

• 16:9 aspect ratio

• Screen saver and digital picture frame mode

• On-screen virtual keyboard

• Voicemail and videomail support1

• Dual USB ports (2.0 compliant) for media and storage applications

• Integrated Bluetooth® 2.1 EDR

• Adjustable base height

• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

Audio features• Polycom® HD Voice™ 2

• Polycom® Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression—Type 1 compliant (IEEE 1329 full duplex)

• Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C, iLBC

• Individual volume settings with visual feedback for each audio path

• Voice activity detection

• Comfort noise generation

• DTMF tone generation (RFC 2833 and in-band)

• Low-delay audio packet transmission

• Adaptive jitter buffers

• Packet loss concealment

Headset and handset compatibility• Bluetooth® headset pairing (HFP/HSP)

• Dedicated RJ-9 headset port

• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards

• Compliant with ADA Section 508 Subpart B

• 1194.23 (all)

• Hearing aid compatible handset for magnetic coupling to hearing aids

• Compatible with commercially available TTY adapter equipment

USB headsets are supported. (See Support site for list of compatible headsets.)

Call Handling Features2

• 16 lines (registrations)

• Shared call/bridged line appearance

• Busy lamp field

• Flexible line appearance (1 or more line keys can be assigned for each line extension)

• Distinctive incoming call treatment/ call waiting

• Call timer and call waiting

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected party information

• Local 3-way audio conferencing

• 1-touch speed dial, redial

• Remote missed call notification

• Do not disturb function

• Electronic hook switch capable

• Local configurable digit map/dial plan

Open application platform• WebKit-enabled full browser that supports

HTML5, CSS, SSL security and JavaScript

• Supports Polycom Apps SDK and API for third-party business and personal applications

• Bundled with Polycom UC Software:

- Corporate directory access using LDAP

- Local Voice call recording on USB flash drive

- Visual conference management

Network and provisioning• SIP protocol support

• SDP

• IETF SIP (RFC 3261 and companion RFCs)

• Two-port gigabit Ethernet switch

- 10/100/1000Base-TX across LAN and PC ports

- Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment

- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation

• Manual or dynamic host configuration protocol (DHCP) network setup

• Time and date synchronization using SNTP

• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments

• Support for Polycom Zero Touch Provisioning

• Provisioning and call server redundancy supported1

• QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP

• VLAN – CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

• Network address translation support for static configuration and “Keep-Alive” SIP signaling

• RTCP and RTP support

• Event logging

• Syslog

• Hardware diagnostics

• Status and statistics reporting

• IPv4

• TCP

• UDP

• DNS-SRV

Security• 802.1X authentication and EAPOL

• Media encryption via SRTP

• Transport layer security

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for boot server address

• HTTPS secure provisioning

• Support for signed software executables

Power• Built-in auto-sensing IEEE 802.3af

Power over Ethernet (Class 4). Backwards compatibility with IEEE 802.3af.

Approvals• Argentina CNC

• South Africa ICASA

• Saudi Arabia CITC

• India TEC

• Japan MIC/VCCI Class B

• Malaysia SIRIM

• Israel MOC

• Singapore IDA

• Taiwan NCC3

• Mexico NOM-121

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• Korea KC

• UAE TRA

• Russia CU

• Brazil ANATEL3

• Australia RCM

• ROHS compliant

• China CCC3

24594-0616






About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

Safety• UL 60950-1

• CE Mark

• CAN/CSA-C22.2 No. 60950-1-03

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1

Operating conditions• Temperature: 0 to 40°C (+32 to 104°F)

• Relative humidity: 5% to 95%, noncondensing

Storage temperature• -40 to +70° C (-40 to +160° F)

Polycom® VVX® 600 comes with• Polycom VVX 600 console

• Handset with handset cord

• Network (LAN) cable - CAT-5E

• Quick start guide

• External universal AC adaptor (optional, 48V 0.52A DC)

Size (W x H x D)• 8.5 x 6 x 7 in (21 x 15 x 18 cm)

Part numbers• 2200-44600-025 – VVX 600 WW PoE

• 2200-44600-019 – VVX 600 Skype for Business, POE

• 2200-48600-025 – VVX 601 WW PoE


Weight• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions/weight• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)

• 3.1 lbs (1.4 kg)

Master carton quantity• 5

Country of origin• China

Warranty• 1 year

1. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.

2. To enjoy all the benefits of Polycom® HD Voice™ when using the phone in the headset mode, you must use a wideband headset.

3. Planned future compliance

Polycom® VVX® Business Media Phones, Skype for Business EditionReady to install with Office 365 and Skype for Business—right out of the box

The Polycom® VVX® series business media phones deliver the industries’ best audio experience with Polycom® HD Voice™, next generation echo cancellation and award winning Polycom® Acoustic Fence™ background noise cancelling technology. With 6 major software releases of ongoing Skype for Business and Microsoft Lync feature development on VVX phones to date, no other vendor matches Polycom’s user experience and range of features in Microsoft UC environments. Add Office 365 Cloud PBX services support powered by Skype for Business Online and you can see why customers turn to Polycom for deployment flexibility, investment protection, ongoing innovation, and voice clarity that is 2–4 time better than ordinary phones. Polycom offers specific order codes for VVX phones that makes installing with Microsoft easy. The Skype for Business Edition VVX phones come ready to install with Office 365 and Skype for Business right out of the box. These phones also include the required Polycom UC Software license that would otherwise need to be ordered separately. Skype for Business Edition order codes for Polycom® RealPresence Trio™ are also available for customers who need a solution for group collaboration in huddle rooms and conference rooms.

Order codes

Product ID Description Lines Ethernet Headset Ports Touch Screens

2200-48600-019 VVX 601, Skype For Business Edition, POE 16 2 x 10/100/1000Bluetooth, USB,RJ-9

yes

2200-44600-019 VVX 600, Skype For Business Edition, POE 16 2 x 10/100/1000Bluetooth, USB,RJ-9

yes

2200-48500-019 VVX 501, Skype For Business Edition, POE 12 2 x 10/100/1000 USB, RJ-9 yes

2200-44500-019 VVX 500, Skype For Business Edition, POE 12 2 x 10/100/1000 USB, RJ-9 yes

2200-48450-019 VVX 411, Skype For Business Edition, POE 12 2 x 10/100/1000 USB, RJ-9 no

2200-46162-019 VVX 410, Skype For Business Edition, POE 12 2 x 10/100/1000 RJ-9 no

2200-48400-019 VVX 401, Skype For Business Edition, POE 12 2 x 10/100 USB, RJ-9 no

2200-46157-019 VVX 400, Skype For Business Edition, POE 12 2 x 10/100 RJ-9 no







VVX feature advantagesThe “Skype for Business Edition” VVX phones deliver over 80 features—surpassing the number of features available on the Polycom CX series phones (CX500, CX600). Some of the important features on the VVX phones that are not on Polycom CX series phones include:

Boss/Admin Touch Screen Interface (VVX 500/501/600/601)

Group Paging USB Headset Support (VVX 401/411/500/501/600/601)

Intercom Bluetooth Headset Support (VVX 600/601)

Selectively Restrict Features (i.e. lobby phones) Custom Applications and Backgrounds

Customizable Music on Hold Electronic Hook Switch (EHS) support

Acoustic Fence 802.1X Authentication

Expansion Module Support Better Together over Ethernet (BToE)

Features and Benefits• Polycom® HD Voice™ quality with 14 kHz frequency response on all audio

paths (speaker, handset, headset)

• Large 4.3” color touch screen display supporting up to 16 lines/keys

• Supports Bluetooth, USB wired and USB wireless headsets

• 2 x 10/100/1000 Ethernet ports (GigE)

• 2 x USB 2.0 host

• Green–low power consumption with built-in auto sensing IEEE 802.3at PoE (Class 4)

• Accessory support (expansion modules, video camera accessory)

• View your Microsoft Exchange Calendar, receive meeting alerts to join scheduled calls

• Check up to 15 of your Skype for Business “Favorites” presence status in color and instantly access contact cards for additional dialing options

• Add VVX Color Expansion Modules (up to 3 modules) to access even more contacts

Polycom® VVX® 600/601, Skype for Business EditionEnhance productivity and enrich collaboration with the ultimate one-touch desktop phone designed specifically for executives, managers and knowledge workers. With a larger color touch screen interface, Bluetooth headset support and Polycom® HD Voice™—experience the best that a phone for Skype for Business has to offer.

Polycom® VVX® Business Media Phones, Skype for Business Edition




• 3.5” (9-cm) color touch screen display supporting 12 lines/keys

• Supports USB wired and USB wireless headsets

• 2 x 10/100/1000 Ethernet ports (GigE)

• 2 x USB 2.0 host

• Green–low power consumption with built-in auto sensing IEEE 802.3at PoE (Class 4)

• Accessory support (expansion modules, video camera accessory)




Polycom® VVX® 500/501, Skype for Business EditionWith a color touch-screen interface, your Skype for Business user experience comes alive with features that are just a touch away. Experience crystal clear communications with Polycom® HD Voice™. Enhance your VVX 500 series phone’s capabilities with options such as add-on color expansion modules and support for USB headsets.



• 3.5” TFT (320 x 240) color display supporting 12 lines/keys

• 4-way navigation cluster with center “select” key


• VVX 410/411 models have 2 x 10/100/1000 Ethernet ports (GigE)

• 400/401 models have model has 2 x 10/100 Ethernet ports

• USB headset support (VVX 401, VVX 411)

• PoE (Class 2)




Polycom® VVX® 400/401 and VVX 410/411, Skype for Business EditionThe VVX 400 series phones are mid-range color business media phones for today’s office workers and call attendants delivering crystal clear communications. Features are easily accessed with button-based navigation. A color screen makes your Skype for Business favorites’ presence status easy to view at a glance. The VVX 410 and VVX 411 supports Gigabit Ethernet. The VVX 400 and 401 support 10/100 Ethernet. The VVX 401 and VVX 411 support USB headsets.




• Backlit 8-level Grayscale graphical LCD (208 x 104) supporting 6 lines/keys



• VVX 310/311 models have 2 x 10/100/1000 Ethernet ports (GigE)

• VVX 300/301 models have 2 x 10/100 Ethernet ports

• PoE (Class 2)


• Check up to 5 of your Skype for Business “Favorites” presence status and instantly access contact cards for additional dialing options

Polycom® VVX® 300/301 and VVX 310/311, Skype for Business EditionThe VVX 300 and VVX 310 are simple but powerful business media phones for today’s cubicle workers handling a low to moderate volume of calls. The VVX 310 and VVX 311 support Gigabit Ethernet. The VVX 300 and VVX 301 support 10/100 Ethernet.



• Monochrome backlit display (132 x 64) supporting 2 line keys

• 2 x Ethernet 10/100, PoE (Class 2)

• Hard Keys: 12-key dialpad, home, speaker, mute, headset, volume


• Supports Better Together over Ethernet (BToE) operation with Skype for Business client, just like our other VVX models

Polycom® VVX® 201, Skype for Business EditionThe VVX 201 is an entry-level business media phone suitable for common areas, lobbies, break rooms, wall mounting in hallways, and for cubicle workers handling a low volume of calls. This entry level ‘always on’ phone enhances your communications options over just using a Skype for Business client with a headset.


Polycom® VVX® Color Expansion Module Attach the VVX Color Expansion Module to your VVX phone and monitor a large number of Skype for Business “Favorites” and see their presence status. Instantly access your favorites contact cards with one press of the button for additional dialing options. Powered by attached phone, connect up to 3 expansion modules per phone. (Product ID: 2200-46350-025)

Features and Benefits• 4.3” TFT (480 x 272) LCD screen

• 28 illuminated bi-color programmable line keys

• 3 Page View soft keys to access additional contacts

Polycom® RealPresence Trio™, Skype for Business Edition Polycom RealPresence Trio is the world’s first smart hub for group collaboration—simple content sharing and tight integration of familiar business tools including Skype for Business, Microsoft Lync and RealPresence Desktop. Standards-based business-grade video when used with the optional Polycom RealPresence Trio Visual+ accessory. When ordered with “Skype for Business Edition” order codes, ending in “-019”, they come ready to install with Office 365 and Skype for Business right out of the box.

Features and Benefits• Exceptional audio capabilities including: Enhanced HD Voice and automatic

elimination of background noise with Polycom’s exclusive NoiseBlock

• Advanced call handing, security, and provisioning features (H.264 AVC, High Profile, Lync Basic SVC)

• Effortless pairing for audio over USB (wired), Bluetooth, NFC (wireless) and IP using PC-based soft clients, personal contacts or joining calendared events

• One-step-to-join meeting experience through calendar integration

• Broad Open SIP call platform for interoperability with most major platforms including Skype for Business, Lync and RealPresence Platform

• The industry’s only bass reflex port in a group audio conferencing solution, preserving the ability to hear lower frequency sound and rich multi-media audio 360° microphone coverage and up to 20-foot (6-meters) microphone pickup. Easily extend the reach with optional expansion microphones

• 5” LCD, color touch screen display, smooth, responsive and intuitive

• Secure Wi-Fi network connectivity or Gigabit Ethernet network connectivity

• Built-in Power over Ethernet (PoE)


Optional AC Power KitsVVX phones and RealPresence Trio are normally powered by Power over Ethernet (PoE) in most customer environments. You must order optional AC Power Kits separately if they are not powered by PoE. Order codes for power adapters vary by country. Please check with your channel or distributor to order any AC power adapters you may require.

Learn more about Polycom and Microsoft integrated solutionsFor more information on the Polycom UC solutions for Microsoft environments, visit www.polycom.com/microsoft or email us at [email protected]. For the latest product and solution documentation, visit support.polycom.com/microsoft

Product ID Description

2200-66070-019RealPresence Trio 8800 IP conference phone, Skype for Business Edition; includes Polycom UCS Skype for Business License

7200-23450-019RealPresence Trio 8800 Collaboration Kit; includes RealPresence Trio 8800 IP conference phone (Skype for Business Edition with Polycom UCS Skype for Business License), RealPresence Trio Visual+, Logitech C930e video camera, network cables, USB and HDMI cable (1.8 m), VESA mount and 1 yr Partner Premier.





About Polycom


http://www.polycom.com/microsoft

mailto:TeamMicrosoft%40polycom.com?subject=

http://support.polycom.com/microsoft

DATA SHEET

Polycom® CX300 R2 USB Desktop Phone for Microsoft® Lync® The look, sound, and feel of a conventional enterprise-grade telephone with plug-and-play ease of use

The Polycom® CX300 R2 is a USB phone that is optimized for use with Microsoft® Lync®. It seamlessly integrates with your PC’s Lync client and combines the look, sound, and feel of a conventional, enterprise-grade telephone with plug-and-play ease of use. Experience Polycom’s wideband audio voice quality for more natural conversations without echoes or feedback—whether in handset, full-duplex speakerphone, or headset mode—it’s your choice.

Traditional form factorFor users who want more than Lync with only a headset, the CX300 is designed to be used as a regular handset. Calls may be placed or answered using the phone or a Microsoft Lync client window. Like a traditional phone, the CX300 includes convenient buttons for controlling calls, such as a full dial pad, and keys for controlling volume, mute, speaker phone, hold, redial, and external headset mode. A two-line monochrome backlit display shows you important call details during your call and displays your Lync presence status when idle.

Superior voice qualityThe CX300 delivers remarkable high definition audio quality for the ultimate voice communications experience. With its sleek, high-quality handset and its full duplex, hands-free speakerphone, the CX300 enables crystal-clear, natural conversations without echoes or feedback.

Easy to deploy and useThe CX300 connects and powers through an integrated USB cable for easy installation and use. There are no extra cables to carry and no drivers to install. Simply connect the phone to any PC running Microsoft Lync and it will instantly be ready to start placing or receiving phone calls. It’s a nice fit for the office, the home office, and especially for hotelling office arrangements without assigned cubicles that is gaining popularity in today’s work environment.

Polycom and Microsoft solutionsPolycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. Polycom has over 40 solutions that enable anyone operating in a Microsoft environment to make enterprise-grade HD video and voice calls―and to share HD content―at the touch of a button. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/microsoft to learn more.

Benefits• Superb voice quality—

Clear high definition wideband audio maximizes the accuracy and productivity of real-time conversations whether in handset, full duplex speakerphone, or headset mode

• Ease of provisioning— Seamless integration with and complement to the capabilities of Microsoft Lync

• Familiar form factor— Convenient dial pad and display like a traditional phone

• Ease of use—Driverless plug-and-play USB operation from phone to PC

DATA SHEET Polycom CX300 R2 Specifications



Polycom Asia Pacific Pte Ltd +65 6389 9200www.polycom.asia


About Polycom


Product specificationsSize (L x W x H)• Handset: 7.5 x 2.0 x 0.75 in

(19.05 x 5.08 x 1.91 cm)• Cradle: 3.5 x 5.5 x 5.0 in

(8.89 x 13.97 x 12.7 cm)

Weight• Unit: 2.43 lbs (1.10 kgs)• Handset: 0.45 lbs (0.21 kgs)• Shipping weight: 2.43 lbs (1.10 kgs)

Power• Supply voltage 5V provided by

USB connection• Power consumption 500 mA

Device to PC interface• USB 2.0• Captive 6.56 ft (2.0 m) USB cable

Device controls and keypad• 4 x 3 dialpad• Redial key• Flash Key• Delete Key• Mute/un-mute key• Speaker on/off key• Handset/headset key• Volume up/down key

LED indicators• Off hook indicator• Voice messaging indicator• Speaker phone indicator• Headset indicator• Call forwarding indicator

Audio• TIA-920• Frequency response: 200–7 kHz >58 dB

[200, 7000] Hz*• Dynamic range: >80 dB (@ 1 kHz)• Total Harmonic Distortion + Noise:

<3% (@ 200–7 kHZ)

Auxiliary audio output• RJ-22 headset jack with built-in amplifier

Minimum system requirements• Windows® 7 and Windows® 8 • PC with Microsoft® Lync 2013,

Microsoft® Lync 2010, Microsoft® Office Communicator 2007 R2 version 3.5.6907.37 or a later version installed

• One available USB 2.0 compliant connection

Environmental requirements• Temperature: 0–40°C

(32–104° F)• Relative humidity: 95% max

(non-condensing)• Altitude: -1000–13,000 ft

(-304.8–3962.4 m)• Light Exposure: Fluorescent overhead

lighting and window filtered daylight (typical offices)

Regulatory compliance— Approvals gained• Electrical safety

- UL60950-1 (USA/Canada) - IEC / EN60950-1 (EU) - GOST - MIC - CQC

• EMC—general - CISPR22

• EMC—USA (Class B) - FCC Part 15

• EMC—Canada (Class B) - ICES00.3: 1998

• EMC—EU (Class B) - EN 55022 - EN 55024

• EMC—ROW (Class B) - C-Tick (Australia) - VCCI (Japan) - GOST (Russia) - MIC (Korea) - CQC (China)

Optimized for Microsoft® Lync® • Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010• Microsoft® Communications

Server 2007 R2

Warranty• 12 months

Polycom CX300 USB desktop phone ships with:• CX300 USB desktop phone base• Handset• 6 ft handset curly cord• Captive USB cable• Quickstart Guide• Product registration card• Warranty card

* Is dependent on Audio Signal Processing on Microsoft Lync client

www.polycom.com/polycom-capital

www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® 400, 401, 410, 411 Business Media PhonesA color midrange business media phone for today’s

office workers and call attendants delivering crystal

clear communications

The Polycom® VVX® 400 Series are expandable color business media phones that deliver

crystal clear communications, enhanced collaboration and personal productivity.

Simplicity and ease of use

The VVX 400 Series brings high-quality, cost-effective solutions to front-line staff handling

a moderate volume of calls through advanced unified communications (UC) telephony

features. The intuitive color user interface of the VVX 400 Series makes navigation easy

and requires minimal training.

Unsurpassed voice quality and clarity

The VVX 400 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike

conversations while minimizing fatigue, making calls more efficient and productive.

Maximize productivity

Give your front-line staff the best experience with this high-quality, 12-line color business

media phone. The VVX 400 Series improves personal productivity by complementing

the workplace applications on the computer. Users can view and manage their Microsoft

Exchange Calendars, receive meeting reminders and alerts, access the corporate

directory and instant messaging/presence status right on their phone display, even while

waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX

400 Series screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administration

The VVX 400 Series is easy to deploy and simple to manage. Using an enterprise-grade,

Web-based configuration method allows administrators to easily provision and maintain

even a large number of phones throughout the entire organization.

Customizable and expandable

The VVX 400 Series provides personalized information at a glance, through built-in Web

applications and custom backgrounds. The VVX 400 Series also comes ready for future

expansion modules as your users’ needs and business grows.

Market-leading open standards interoperability

Designed for enhanced interoperability, the VVX 400 Series leverages and complements

the other existing IT investments in your business. With the broadest call server

interoperability in the industry, the Polycom VVX 400 Series midrange business media

phone can become the flexible and future-proof foundation for any organization’s

UC strategy.

Benefits

• Improve productivity for office staff and knowledge workers via an intuitive larger, color display and easy-to-use line appearances


• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and Web-

based configuration tool makes the VVX 400 Series simple to deploy, and easy to administer, upgrade and maintain

• Leverage previous IT infrastructure investments—deploy VVX 400 Series business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third-party UC and productivity applications for broad, standards-based, open APIs

• Single USB port (2.0 compliant) for media and storage applications(VVX 401 / VVX 411 only)

DATA SHEET Polycom® VVX® 400, 401, 410, 411 Business Media Phones

Polycom VVX 400 specifications

User interface features

• Backlit 3.5 in color LCD (320 x 240) resolution

• Voicemail support1

• WebKit-based browser


• Single USB port (2.0 compliant) for media and storage applications


Audio features

• Polycom® HD Voice™ technology delivers lifelike voice quality for each audio path-handset, the hands-free speakerphone and the optional headset2

• Polycom® Acoustic Clarity™ technology. Providing full-duplex conversations, acoustic echo cancellation and background noise suppression

- Type 1 compliant (IEEE 1329 full duplex)

• Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722.1, iLBC








Headset and handset compatibility



• Compliant with ADA Section 508 Subpart B 1194.23 (all)



Call handling features1

• 12 lines (programmable line keys)


• Busy lamp field

• Flexible line appearance (1 or more line

keys can be assigned for each line extension)

• Supports compatible USB headsets











Open application platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript





- Local voice call recording on USB flash drive

Network and provisioning

• SIP protocol support

• SDP



- 10/100Base-TX across LAN and

PC Ports

- 1000Base-TX available on VVX410


- Conforms to IEEE802.3-2002 (Clause

28) for link partner auto-negotiation




• Provisioning and call server redundancy supported

1

• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP

• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

• Network address translation support for static configuration and “keep-alive” SIP signaling


• Event logging

• Syslog



• IPv4

• TCP

• UDP

• DNS-SRV

Security

• 802.1X authentication and EAPOL





• Password login




Power

• Built-in auto-sensing IEEE 802.3af Power over Ethernet

• Energy-saving after-hours mode

• External universal AC adapter (optional), 48VDC 0.3A

Approvals



• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• Korea KC3

• UAE TRA

• Russia CU

• Brazil ANATEL3

• Australia RCM

• ROHS compliant

Safety

• UL 60950-1

• CE Mark

• CAN/CSA C22.2 No. 60950-1

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1

• ICASA

• CITC



Polycom, Inc.




Polycom EMEA


About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy



Operating conditions

• Temperature: 0 to 40°C (+32 to 104°F)

• Relative humidity: 5% to 95%,noncondensing

Storage temperature

• -40 to +70°C (-40 to +160°F)

Polycom VVX 400 comes with:

• VVX 400 console




- A ferrite clamp is included in the box

- Open source OFFER is included inthe box

Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part Numbers

• 2200-48400-025 – VVX 401 WW PoE

• 2200-48450-025 – VVX 411 WW PoE

• 2200-46157-025 – VVX 400 WW PoE

• 2200-46162-025 – VVX 410 WW PoE

• 2200-48400-019 – VVX 401 Skype forBusiness, POE




Weight

• 2.0 lbs (0.9 kg)

Unit box dimensions

• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)

• 3.1 lbs (1.4 kg)

Master carton quantity

• 10

Country of origin

• China

Warranty

• 1 year

1. Most software-enabled features and capabilities

must be supported by the server. Please contact

your IP PBX/softswitch vendor or service provider

for a list of supported features.

2. To enjoy all the benefits of Polycom HD Voice

when using the phone in the headset mode, you

must use a wideband headset.


www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® 201 Business Media Phone

Entry-level Two-line IP phone with HD sound quality

and 2 Ethernet ports

The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100

Ethernet ports, that delivers enterprise grade sound quality. The Polycom VVX 201

phone is a stylish, cost effective telephony solution, ideal for retail environments,

call centers or shared/common areas, such as lobbies, hallways and break rooms or

anywhere needing simple and reliable connectivity.

Unsurpassed voice quality and clarity

The VVX 201 features full duplex Type 1-compliant speakerphone with legendary

Polycom® HD Voice™ and Polycom® Acoustic Fence™ technology that delivers superior

sound quality and enables noise- and echo-free conversations that are as natural as

being there.

Simplicity and ease-of-use

The Polycom VVX 201 comes with a familiar, intuitive user interface with multi-language

support that you can use without having to think about the “how to”. The phone features

a backlit LCD for improved readability.

Best-in-class deployment and administration

The VVX 201 phone is engineered to make installation, configuration, and upgrades

as simple and efficient as possible. An enterprise-grade, Web- based configuration

method allows administrators to easily provision and maintain a large number of phones

throughout an organization. Additionally, the extensive administrative feature set

included ensures that hosted service providers have the latest technologies to integrate

the VVX 201 seamlessly into their existing telephony environment.

Broad and robust interoperability

The VVX 201 is designed for interoperability and is certified to interoperate with the

industry’s broadest range of PBX systems and SIP call control platforms.

Benefits

• Ideal for call centers, retail

environments and for shared/

common-areas

• Make more efficient and productive

calls with Polycom’s HD Voice

technology

• Deploy the VVX 201 in hosted or

premise-based environments

• Reduce deployment and

maintenance costs—the Polycom

Zero Touch Provisioning and web-

based configuration tool makes the

VVX 201 simple to deploy, easy to

administer, upgrade, and maintain

• Leverage previous IT infrastructure

investments—deploy VVX 201

business media phones on your

existing network without needing

to upgrade your call control

platform

DATA SHEET Polycom® VVX® 201 Business Media Phone


• 2.5 in Graphical Backlit LCD (132 x 64) resolution

• Voicemail support

• Reversible deskstand/wallmount

• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Feature keys

• 4 context-sensitive “soft” keys

• 2 line keys with bi-color (red/green) LED

• “Home” feature key

• 4-way navigation key cluster with center “Select” key

• 2 volume control keys

• Dedicated hold key

• Dedicated headset key

• Dedicated hands-free speakerphone key

• Dedicated microphone mute key

Audio features

• Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset

• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression

• Type 1 compliant (IEEE 1329 full duplex)

• Frequency response – 150 Hz – 7 kHz for hands-free speakerphone, handset and optional headset mode

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), iLBC












• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids

• Compatible with commercially-available TTY adapter equipment


• 2 SIP identities (registrations)

• 2 programmable line keys


• Flexible line appearance (one or two line keys can be assigned for each registration)

• Distinctive incoming call treatment/call waiting




• Local three-way audio conferencing

• One-touch speed dial, redial





Open Application Platform

• Supports Polycom Apps SDK and API for third- party business and personal applications2


- Corporate Directory Access using LDAP

- Visual Conference Management


• SIP Protocol Support

• SDP


• Two-port Ethernet switch

• 10/100Base-TX across LAN and PC Ports



• FTP/FTPS/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments

• Provisioning and call server redundancy supported

• QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP

• VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery

• Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signaling


• Event logging

• Syslog



• TCP

• UDP

• DNS-SRV

Security

• 802.1X Authentication and EAPOL


• Transport Layer Security (TLS)



• Password login




Power

• Built-in auto sensing IEEE 802.3af Power over

• Ethernet (Class 2)

• External Universal AC Adapter (optional, 12V 6W DC)

Approvals



• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• UAE TRA

• Australia RCM

• ROHS compliant

• ICASA

• CITC

• ANATEL3

• Customs Union3

• KCC3

• TAA3

• CCC3

Safety

• UL 60950-1

• CE Mark

• CAN/CSA C22.2 No 60950-1

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1

Polycom VVX 201 Specifications

DATA SHEET Polycom® VVX® 201 Business Media Phone

About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions

worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide

flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.


Polycom, Inc.




Polycom EMEA


23671-0416


• Temperature: 0 to 40°C (+32 to 104°F)

• Relative Humidity: 5% to 95%, noncondensing

Storage Temperature

-40 to +70°C (-40 to +160°F)

Polycom VVX 201 Comes With:

• VVX 201 console



• Quick Start Guide

Size

• 6.5 x 6 x 7 in (17 x 15 x 18 cm)(W X H X D)

Part Numbers

• 2200-40450-025 – VVX201 WW PoE

• 2200-40450-019 – VVX 201, Skype for Business, POE

Unit weight

• 1.8 lbs (0.8 kg)

Master Carton Quantity

• Ten (10)

Country of origin

China

Warranty

One (1) year

1 Most software-enabled features and capabilities


your IP PBX/Softswitch vendor or service provider


2 Available in future UC Software release

3 Planned compliance and localization

DATA SHEET

Polycom® VVX® 500, 501 Business Media Phones

Performance business media phones that deliver best-in-class desktop productivity and unified

communications for busy professionals

The Polycom® VVX® 500 Series performance business media phones unify superior

voice capabilities and applications into a simple-to-use, yet high-performance unified

communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool,

built to integrate seamlessly into a wide range of UC environments.

Simplicity and ease of useThe Polycom VVX 500 Series phone is built for today’s busy managers and knowledge

workers who need a powerful, expandable office phone that keeps up with their multitasking

and schedule-juggling. Building on the behavior common to mobile phones, the multitouch,

gesture-based user interface of the Polycom VVX 500 makes navigation intuitive and easy.

Maximize productivityDesigned for a broad range of environments from small and medium businesses to large

enterprises, the Polycom VVX 500 Series performance business media phone improves

productivity by complementing the workplace applications on the user’s computer. Users

benefit from such capabilities as viewing their Outlook calendar on the phone and receiving

meeting reminders while still having access to their corporate directory—all while waiting for

their PCs to boot. Users can also extend their PC desktop to include the Polycom VVX 500

Series screen, helping to enable simplified interactions and dialing using their PC’s mouse

and keyboard. Training and multipoint communication applications are complemented by the

Polycom VVX 500 Series video playback capability for streaming content.

Best-in-class deployment and administrationThe Polycom VVX 500 Series is easy to deploy and simple to manage. Its enterprise-grade,

Web-based, intuitive configuration method gives administrators the ability to easily set up

and maintain a large number of phones throughout the entire enterprise. The built-in, broad

interoperability capabilities allow IT departments to leverage previous IT infrastructure

investments and achieve easy integration with third-party UC and productivity applications.

Highly customizable and expandableThe Polycom VVX 500 Series provides personalized information at a glance, through built-

in Web applications and even a digital photo frame. Polycom’s “My Info Portal” serves up

stocks, news, sports, weather and other streamed content directly to the phone screen.

The Polycom VVX 500 Series is ready for future expansion modules and accessories for

applications such as videoconferencing and even wireless networking.

Market-leading open standards interoperabilityDesigned for enhanced interoperability, leveraging and complementing the other existing

IT investments of any enterprise, the Polycom VVX 500 Series delivers HD Voice™, a

superior UC experience bundled with business applications. With the broadest call server

interoperability in the industry, the Polycom VVX 500 Series business media phone is a

flexible foundation for any organization’s UC strategy.

Benefits

• Improves knowledge-

worker productivity

• Reduces training time through

superior calling features in a sleek

design and simple-to-use phone

• Cuts telephony administration and

maintenance costs

• Leverages previous IT

infrastructure investments

• Easy to deploy, administer,

upgrade and maintain

• Delivers easy integration

with third-party UC and

productivity applications


Product specifications


• Gesture-based, multitouch-capable, capacitive touch-screen

• 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3 aspect ratio

• Screensaver and digital picture frame mode

• On-screen virtual keyboard

• Voicemail and videomail support1

• Dual USB ports (2.0 compliant) for media and storage applications

• WebKit-based browser



Audio features

• Polycom® HD Voice™ technology delivers lifelike voice quality for each audio path-handset, the hands-free speakerphone and the optional headset

• Polycom® Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression

- Type 1 compliant (IEEE 1329 full duplex)

• Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C










• Hearing aid compatibility to ITU-T P.370 and TIA

• 504A standards




• Supports compatible USB headsets


• 12 lines (registrations)

• Up to 24 simultaneous calls


• Flexible line appearance (1 or more line keys can be assigned for each line extension)











Open application platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript


• Bundled with Polycom Productivity Suite:


- Local voice call recording on USB flash drive




• SIP protocol support

• SDP



- 10/100/1000Base-TX across LAN and PC ports


- Conforms to IEEE802.3-2002 (Clause 28) for link

• Partner auto-negotiation

• Manual or dynamic host configuration protocol (DHCP)

• DHCP network setup




• QoS support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP

• VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery

- Network address translation support for static configuration and “Keep-Alive” SIP signaling


• Event logging

• Syslog




• IPv4

• TCP

• UDP

• DNS-SRV

Security

• 802.1X authentication and EAPOL





• Password login




Power

• Built-in auto-sensing IEEE 802.3 at Power over Ethernet (Class 4)

• External universal AC adaptor (optional, 48V 0.52A DC)

Approvals



• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• Korea KC

• UAE TRA

• Russia CU

• Brazil ANATEL

• Australia RCM

• South Africa ICASA

• China CCC

• Saudi Arabia CITC

Safety

• UL 60950-1

• CE Mark

• CAN/CSA-C22.2 No. 60950-1-03

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1


• Temperature: +32 to 104°F (0 to 40°C)

• Relative humidity: 5% to 95%, noncondensing



Polycom, Inc.




Polycom EMEA


About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy



Storage temperature

• -40 to +160°F (-40 to +70°C)

Polycom® VVX® 500 Series comes with

• Polycom VVX 500 Series console




Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part numbers

• 2200-44500-025 – VVX 500 WW PoE

• 2200-48500-025 – VVX 501 WW PoE

• 2200-44500-019 - VVX 500 Skype for Business, POE


Weight

• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions/weight

• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)

• 3.1 lbs (1.4 kg)

Master carton quantity

• 5

Country of origin

• China

Warranty

• 1 year

1. Most software-enabled features and capabilities


your IP PBXsoftswitch vendor or service provider


2. To enjoy all the benefits of Polycom HD Voice

when using the phone in the headset mode, you

must use a wideband headset.

www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® RealPresence Trio™ Visual+ AccessoryShare ideas and collaborate visually

Expand your RealPresence Trio to add visual collaboration with the Polycom®

RealPresence Trio™ Visual+ accessory. The accessory is an optional device that

allows you to easily transform RealPresence Trio audio calls into multimedia

collaboration experiences.

Share your ideas and conceptsPolycom RealPresence Trio is an ideal communication solution for every meeting

space that needs a best-in-class audio experience. But what if you want to share your

ideas and concepts visually?

With the RealPresence Trio Visual+, you can easily share presentations, spreadsheets,

photos and even multimedia videos with everyone in the room, with remote participants,

or both simultaneously; all while using the tools you are already familiar with: your own

PC, tablet or smartphone. Connect with ease, using Polycom, Microsoft, BroadSoft or

Cisco platforms, and share your most powerful visuals, today.

See and experience their reactionsEver wonder if your ideas are making the impact you desire? The RealPresence Trio

Visual+ also supports high definition 1080p video from a simple USB camera. See your

audience and experience their emotions right as they happen. RealPresence Trio Visual+

provides complete visual collaboration on a budget that is perfect for huddle rooms and

small-to midsize spaces.

Empowers administrators RealPresence Trio Visual+ is quick to deploy with simple plug-and-play connections:

HDMI for your display, USB for camera and Power-over-Ethernet (PoE) for electricity.

That’s it! With its small footprint, it can easily be mounted out of view, and with native

support for Microsoft® Lync® 2013, Skype for Business client and all major SIP platforms,

it provides future-proof deployment.

The Polycom RealPresence Trio with Visual+ is the perfect group collaboration

solution for teams of any size, and they are priced right for mass deployment across

your entire organization.

Benefits• Expand the world’s clearest and

richest audio experience by adding visual collaboration

• Improve team collaboration by easily sharing ideas, concepts and reactions

• Easy plug-and-play for immediate deployment

• Affordably priced for mass adoption across every meeting space


DATA SHEET Polycom RealPresence Trio Visual+ Accessory




About PolycomPolycom helps organizations unleash the power of human collaboration. More than 415,000 companies and institutions worldwide defy



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Product specificationsThe RealPresence Trio Visual+ accessory is

designed to expand the RealPresence Trio

smart hub with content sharing and video

conferencing capabilities. It is not designed

to operate as a stand-alone system.

Power• IEEE 802.3af Power over Ethernet (built-in)

Connectivity• Ethernet 10/100/1000 Base-T• 3.5mm stereo line level output• 2 USB 2.0 host ports, Type-A• 1x HDMI 1.4

Network and provisioning• IPv4 support• Open standards based audio networking

over Ethernet• Secure provisioning and software

upgrades via Polycom® RealPresence Trio™ 8800

Video standards and protocols• H.264 AVC, H.264 high profile• Microsoft Lync 2013 SVC video support

and RDP for Application and Desktop content (receive only)

Video input• 1x USB 2.0 for UVC 1.5-compliant

compression webcam (recommended: Logitech® webcam C930e)

• Up to 1080p 30 fps

Video output (HDMI)• Up to 1080p, 30fps, 24bbp• Basic Consumer Electronics Controls

(CEC) for HDMI monitor controls

Video resolution• Up to 1080p, 30 fps from 1024 Kbps

Content resolution• Content receive with up to 1080p, 30fps

Content Sharing (input)• Polycom® RealPresence® Mobile for Tablets• Polycom® RealPresence® Desktop• Polycom® People+Content™ IP

Security • Encrypted connectivity with

RealPresence Trio 8800 • Media encryption via SRTP• Transport Layer Security (TLS)

Included accessories• Ethernet cable, 15 ft (4.5m)• Mounting plate (VESA compliant)• HDMI cable, 6ft (1.8m)

Accessories (optional)• Power kit incl. ext. single-port gigabit

midspan, 802.3at Type 2 compliant, local power cord and network cable (7200- 23490-xxx)

Environmental conditions• Operating temperature: 0 - +40° C

(+32 - 104° F)• Relative humidity: +10–90%

(non-condensing)• Storage temperature:

-40 - +185° F ( -40 - +85° C)

Regulatory certificationsElectrical safety • UL 60950-1• CE Mark• CAN/CSA C22.2 No. 60950-1

• EN60950-1• IEC60950-1• AS/NZS 60950-1

EMC• FCC Part 15 (CFR47) Class A• ICES-003 Class A• EN55022 Class A• CISPR22 Class A• VCCI Class A EN55024

Warranty• 1 year

Country of origin• Thailand

Weight• Box: 1.7 lb (.77 Kg)

Dimensions (L x W x H)• Product: 4.5 x 4.5 x 1.2 in (11.5 x 11.5 x 2.8 cm)

General• Pairing button and status indicator• Security cable lock slot


www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® CX600 IP Phone Optimized for use with Microsoft® Lync®

This UC phone helps office and cubicle workers maximize productivity

Polycom® CX600 IP phone delivers all the features included in Microsoft® Lync® environments to provide a cost effective, mainstream desktop phone. It features Polycom® HD Voice™ technology for crystal-clear calls and robust interoperability with the Microsoft Lync platform, maximizing productivity for office and cubicle workers.

Native Microsoft Lync Phone Edition software delivers a rich user interface for placing, receiving, and managing calls. The large 3.5-inch high resolution color display and easy navigation buttons enable familiar dialing controls, calendar and contact directory access, and presence indication. Polycom CX600 IP phone also features a USB port to enable optional “Better Together” capabilities when used in conjunction with a PC.

Seamless integration with Microsoft Lync Server enhances user experience and provides easy setup and configuration. Built-in dual Gigabit Power over Ethernet (PoE) ports provides full high-speed data connectivity between the network and a user’s computer, to enable bandwidth-intensive applications on the user’s desktop.

Polycom CX600 IP phone features Polycom HD Voice technology which brings life-like richness and clarity to every call. Polycom HD Voice technology incorporates Microsoft RTAudio wideband audio with Polycom® Acoustic Clarity™ technology for crystal-clear, noise-and-echo-free sound—and best-in-class system design for high-fidelity voice reproduction.

Polycom and Microsoft solutionsPolycom offers the most comprehensive voice and video collaboration solutions for Microsoft Unified Communications environments. Polycom and Microsoft provide a fully unified, intuitive set of collaboration solutions that enables individuals and groups to instantly see, hear, and talk with colleagues around the world. The result is improved collaboration, streamlined operations and faster more informed decisions. Visit www.polycom.com/microsoft to learn more.

Benefits• Revolutionary voice quality—

Polycom® HD Voice™ technology in the handset, headset, and speakerphone for stunning voice quality and clarity

• Standalone IP phone for use with Microsoft® Lync® software— Embedded client does not require a PC to make calls, gain access to personal contact information, call logs, calendar information, or other advanced features

• Enhanced presence indicator— On-screen presence status indicators for each of a user’s contacts and a large, bright LED shows your current presence state

• Future proof investment—Support for gigabit Ethernet to optimize your network for your needs of today and tomorrow

• Unique collaboration—Polycom offers the only complete line of integrated voice and visual communications solutions for Microsoft collaboration tools

www.polycom.com/microsoft

DATA SHEET Polycom CX600 Specifications

Product specificationsAudio—general• Polycom® HD Voice™ technology (Polycom®

Acoustic Clarity™ technology, mechanical design and wideband codec support)


• Voice activity detection• Comfort noise fill• DTMF tone generation/DTMF event

RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Background noise suppression• Cellular Phone Immunity• Automatic gain control• Dynamic noise reduction• Acoustic echo cancellation

Audio—handset• Handset frequency response:

150–7 kHz• Compliant with ADA Section 508

Recommendations: Subpart B 1194.23 (all)• Hearing aid compatible (HAC) for

magnetic coupling to approved HAC hearing aids

Audio—headset port• Dedicated RJ-9 headset port• Headset port frequency response:

150–7 kHz

Audio—speaker phone• Full Duplex speakerphone, compliant

with IEEE 1329 Type 1• Acoustic echo cancellation• Speaker frequency response:

200–7 kHz• Speaker volume, maximum at 1/2 meter

peak volume: 81 dB• Mic frequency response: 150–7 kHz• Mic pickup: 8 ft (2.5 m)

CODEC support• Microsoft RTAudio• G.722.1• G.711 (narrowband, A-law and μ-law)

Power• Built-in, auto-sensing IEEE 802.3af-2003

Power over Ethernet Class 2• Optional AC power kit

User Interface• Display, 3.5”, QVGA TFT 24-bit color

graphical display, 320 x 240 pixels, with Unicode character capability

• LED backlight with adjustable brightness• Backlight auto-dim when not in use

Accessibility• High contrast UI graphic screen

option (software)• TTY compatible headset port• Compatible with commercially-available

TTY adapter equipment• TTY compatible handset port

Buttons/keys• 12-button dial pad, 0 - 9, *, #• Volume up & volume down• 2-way navigation: up, down, select,

home, previous• 2 soft keys + menu• Hookswitch for handset• Mute/unmute• Speaker phone• Headset

Indicators, LED• Ringing/in call/hold• Speaker• Mute• Headset• Voice mail• Presence indicator

Connectivity• Ethernet switch 2-port gigabit

ethernet switch• 10/100/1000 base-T with RJ45

connector ports• IEEE 802.3af gigabit ethernet

10/100/1000 Base-T• USB device port, Type B female• USB Host port, Type A female (disabled,

for future use)• Headset port, RJ9• Handset port, RJ9

Included accessories• Ethernet cable, 7 ft (2 m)• USB cable, A–B (for “Better Together”), with

B-type connector, 7 ft (2m)• 3-Position stand for tilt adjustment

Accessories available separately• AC Power Kit, 5-pack, with 24V PSU and

2 m line cord with local plug• Wall Mount Kit: bracket with ~100 mm

Ethernet patch cord

Physical• Weight

- phone with handset: 993 g - packaged, with all included

accessories: 1.88 kg• Dimensions (L x W x H)

- Phone: 191 x 241 x 191 mm - Packaged: 249 x 305 x 119 mm

• Security cable lock slot

Operating conditions• Temperature: 32–104° F (0–+40° C)• Relative humidity: 0–90%

(non-condensing)

Storage temperature• -40–185° F (-40–85° C)

Regulatory certifications• Electrical safety

- UL60950-1 (USA/Canada) - IEC/EN60950-1 (EU) - GOST(Russia) - KCC(Korea)





• EMC—ROW (Class B) - C & A Tick (Australia) - VCCI (Japan) - GOST (Russia) - KCC (Korea) - TRA (UAE) - Telepermit PTC220 (New Zealand)

Optimized for Microsoft® Lync®

• Microsoft® Lync Server 2013• Microsoft Lync Server 2010



About Polycom

Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment.

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Software features• Basic mode

- Contacts - Photos - Message waiting indicator - Standard Enterprise IP-PBX

features, CAC, - Survivability, E911 (US only), call

park, etc. - Teleworker support - Conference leader experience

• Enhanced mode - Individual Voice Mail listings - Calendar - Join Conference - “Better Together” - Microsoft Lync integration call logs

Part number• 2200-15987-025

Warranty• 12 Months

Polycom® CX600 ships with• CX600 IP phone base• 3 position stand• Handset• 6 ft. handset curly cord• Captive USB cable• Quickstart Guide• Warranty Card


www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® CX100 Speaker phone Optimized for Microsoft® Lync®

High-quality, hands-free calls from your computer

Polycom® CX100 speaker phone gives you the ultimate hands-free calling experience from your Microsoft® Lync®-enabled computer. Polycom CX100 speaker phone enables crystal-clear, natural conversations without echoes or feedback. Enjoy the freedom of not wearing your headset for hands-free calls, or plug into the built-in stereo headphone port for private conversations.

Polycom CX100 speaker phone delivers remarkable wideband audio quality that enables seamless voice and video communications with no compromises. Two high-quality microphones provide excellent range for small group conversations.

Polycom CX100 speaker phone connects and powers through an integrated USB cable for easy installation and use—no extra cables to carry or batteries to charge. Its small size and carrying case make it easy to take with you. Plus, the high-fidelity speaker doubles as a great portable solution for CD-quality music and presentation audio.

The integrated button controls allow you to pick up or hang up calls, adjust speaker volume up and down, and mute the Polycom CX100’s microphones during a call without using your mouse. LED indicators on the Polycom CX100 speaker phone display various call states like incoming call, call muted, active call, and voicemail waiting for user.

Don’t settle for imitators: Only the Polycom CX100 speaker phone delivers a hands-free, computer calling experience that features:

• Remarkable voice quality

• Two high-quality microphones

• Integration with echo cancellation and other audio capabilities

• Integrated button controls for a seamless user experience


*Audio performance will vary by PC specification.

Benefits• Hands-free freedom—Untie

yourself from your headset for clear one-on-one calls or group conversations

• Crystal clear conversations—High fidelity speaker delivers premium quality audio for the best possible voice and video calls. Hardware supports up to 22kHz for CD—quality music or presentation audio

• Get heard—Two high-quality stereo microphones ensure others on your call will hear every word clearly, whether you are in an office, hotel or conference room

• Easy to use—Convenient buttons enable you to launch applications, pick up and hang up calls, and control volume and mute

• Private conversations—Built-in stereo headphone port allows you to plug in headphones for private conversations or unplug to go hands-free

• Ultimate portability—The integrated USB cable stores inside the unit for portability and convenience




About Polycom


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Product specificationsSize (L x W x H)• 5.25 x 3.24 x 0.85 in

(13.33 x 8.23 x 2.16 cm)

Weight• 5.4 ounces (151 grams)• System Interface• USB 1.1

Keypad• Call Pick-up/hang-up key• Application launch key• Volume up/down keys• Mute key• LED light-ring for indication of call status

Loudspeaker• Frequency response: 300 Hz to 19 kHz• Volume: Adjustable to 84 dBa (peak)

volume at 0.5 meter

Microphones• 2 x cardioid microphones 200 Hz to

20 kHz

Auxiliary audio output• 3.5 mm headphone jack for privacy• Desktop PC speakers can be plugged in

for audio pass-through• Frequency response: 200 Hz to 22 kHz• Automatic gain control• Dynamic noise reduction• Gated microphones with

intelligent switching

Minimum system requirements• Internet connection• PC with 1 GHz processor

• 256 MB RAM• 30 MB Hard disk space available

for installation• Windows® XP, Windows 7• Compatible with select applications—

visit www.polycom.com for more information

• One available USB connection

Recommended room conditions• Reverberation time: <0.5 seconds• Noise level: <48 dBa• Approximate room size:12 x 12 ft

(3.7 x 3.7 m)

Environmental requirements• Operating temperature: 40–104° F

(5–40° C)• Relative humidity: 20%–85%

(non-condensing)• Storage temperature: -22–131° F

(-30–55° C)

Regulatory compliance• Approvals gained (Assessed to Class B

EMC requirements) - FCC Part 15 - ICES-003 - CE - VCCI - GOST-R - C-Tick - CCC - CB/NRTL safety - MIC - EN55024 - EN61000-3-2 - EN61000-3-3

Optimized for Microsoft® Lync® • Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010• Microsoft® Communications Server

2007 R2

Warranty• 12 months

Polycom® CX100® speaker phone ships with• Polycom CX100 speaker phone• Integrated USB cable• User guide• Neoprene carry case

Supported applications• Polycom CX100 speaker phone

integrates with Microsoft Office Communicator 2007 and above

Plug and play simplicity for Microsoft® Lync®


www.polycom.com

www.polycom.asia

www.polycom.co.uk

www.polycom.com

DATA SHEET

Polycom® CX3000 IP Conference Phone Optimized for use with Microsoft® Lync®

The Polycom® CX3000 IP conference phone delivers exceptional conference call performance in Microsoft® Lync® environments. It features Polycom® HD Voice™ technology for crystal-clear calls and robust interoperability with Lync for an enhanced user experience and easy setup and configuration.

CX3000 IP conference phone features embedded Microsoft Lync software, delivering a familiar user interface for conference call participants. The large high-resolution color display and easy navigation buttons enable familiar dialing controls, calendar and contact directory access, and presence indication. The conference phone also features a USB port for “Better Together” features when connected to a PC running Microsoft Lync software. For IT administrators, seamless integration with Microsoft Lync and built-in Power over Ethernet (PoE) make installation simple and seamless.

Utilizing Polycom HD Voice technology, Polycom CX3000 IP conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into clear interactive conversations. The combination of Microsoft RTAudio technology with Polycom acoustic technology captures both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

The acoustics and audio performance in Polycom CX3000 IP conference phone demonstrate why Polycom has been the global market leader in conference phones for nearly 20 years. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. Conference calls are made more productive and efficient by three sensitive microphones with 360° coverage that allow users to speak in a normal voice and be heard clearly from up to 12 feet away. The phone also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.


Benefits• Unparalleled clarity—Polycom®

HD Voice™ technology makes your conference calls sound amazingly clear and life-like

• More productive conference calls—Patented Polycom® Acoustic Clarity™ technology delivers the best conference phone experience with no compromises

• Ensure everyone is heard loud and clear—Enjoy a 12-foot microphone pick-up range, with optional expansion microphones also available

• Seamless user experience—Benefit from the same familiar Lync Server experience as Polycom CX desk phones



Product specificationsAudio—general• Polycom® HD Voice™ (Polycom® Acoustic

Clarity™ technology, mechanical design and wideband codec support)


• Voice activity detection• Comfort noise fill• DTMF tone generation/DTMF event

RTP payload• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment• Background noise suppression• Cellular phone immunity• Automatic gain control• Dynamic noise reduction• Acoustic echo cancellation

Audio—speaker/mic• Speaker frequency response, 200–7 kHz• Speaker volume, maximum at 1/2 meter

peak volume: 85 dB• Full-duplex speakerphone, compliant

with IEEE 1329 Type 1• Acoustic echo cancellation• Mic frequency response: 150–7 kHz• Mic pickup: 12 ft (3.5 m)

CODEC support• Microsoft RTAudio• G.722.1• G.711 (narrowband, A-law and μ-law)

Power• Built-in, auto-sensing IEEE 802.3af-2003

Power over Ethernet Class 3• Optional AC power kit

User interface• Display, 3.5”, QVGA TFT 24-bit color

graphical display, 320 x 240 pixels, with Unicode character capability

• LED backlight with adjustable brightness• Backlight auto-dim when not in use

Accessibility• High contrast UI graphic screen

option (software)• Compatible with commercially-available

TTY adapter equipment

Buttons/keys• 12-button dialpad, 0–9, *, #• Volume up & volume down• 2-way navigation: up, down, select,

home, previous

• 2 soft keys + menu• On/off hook• Mute/unmute button

Indicators, LED• Ringing/in call/mute/hold indicator (x 3)• Presence Indicator

Connectivity• Single ethernet 10/100 Base-T with RJ45

connector port• IEEE 802.3af class single PoE ethernet

10/100 Base-T• USB device port, Type B female• 2 x extension Mic ports

Included accessories• Ethernet cable, 25 ft (7.5 m)• USB Cable, A–B (for “Better Together”),

securable to device, 2 m

Accessories available separately• AC Power Kit with 48V PSU, PoE Power

Injector Cable and 2m line cord with local plug

• Extension mics, pair, with 10 ft (3 m) cables

Physical• Weight

- Console: 724 g - Packaged, with all included

accessories: 1.852 kg• Dimensions (L x W x H)

- Phone: 365 x 324 x 67 mm - Packaged: 341 x 452 x 92 mm

• Security cable lock slot

Operating conditions• Temperature: +32–104° F (0–+40° C) • Relative humidity: +10–90%

(non-condensing)

Storage temperature• -40–+185° F ( -40–+85° C)

Regulatory certifications• Electrical safety

- UL60950-1 (USA / Canada) - IEC/EN60950-1 (EU) - GOST(Russia) - KCC(Korea)





• EMC—ROW (Class B) - C & A Tick (Australia) - VCCI (Japan) - GOST (Russia) - KCC (Korea) - TRA (UAE) - Telepermit PTC220 (New Zealand)

Optimized for Microsoft® Lync®

• Microsoft® Lync® Server 2013• Microsoft® Lync® Server 2010

Software features• Basic mode

- Contacts - Photos - Message waiting indicator - Standard Enterprise IP-PBX features,

CAC, Survivability, E911 (US only), call park, etc.

- Teleworker support - Conference leader experience

• Enhanced mode - Individual voice mail listings - Calendar - Join conference - “Better Together” - Lync integration call logs

Part number• 2200-15810-025

Warranty • 12 months

Polycom® CX3000 ships with• Conference phone console• 25ft Ethernet cable• Captive USB cable• Quickstart Guide• Warranty Card

DATA SHEET


Polycom CX3000

About Polycom


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1.800.POLYCOM

www.polycom.com

www.polycom.asia

www.polycom.co.uk

DATA SHEET

Polycom® VVX® 300, 301, 310, 311Business Media PhonesPowerful entry-level business media phones for today’s cubicle workers handling a low to moderate volume of calls delivering crystal clear communications

The Polycom® VVX® 300 Series are expandable business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.

Simplicity and ease of useThe VVX 300 Series brings high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features. The intuitive user interface of the VVX 300 Series makes usability and navigation easy and requires minimal training.

Unsurpassed voice quality and clarityThe VVX 300 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike conversations while minimizing fatigue, making calls more efficient and productive.

Maximize productivityGive your front-line workers the best experience with this high-quality 6-line business media phone. The VVX 300 Series improves personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and instant messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX 300 Series screen for mouse/keyboard navigation and interaction.

Best-in-class deployment and administrationThe VVX 300 Series is easy to deploy and simple to manage. Using an enterprise-grade, Web-based configuration method allows administrators to easily provision and maintain even a large number of phones throughout the entire organization.

Customizable and expandableThe VVX 300 Series provides personalized information at a glance, through built-in Web applications and custom backgrounds. The VVX 300 Series also comes ready for future expansion modules as your users’ needs and business grows.

Market-leading open standards interoperabilityDesigned for enhanced interoperability, the VVX 300 Series leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX 300 entry-level business media phone can become the flexible and future-proof foundation for any organization’s UC strategy.

Benefits• Improve productivity for cubicle

workers and call center operators through an intuitive easy-to-use user interface


• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and Web-based configuration tool makes the VVX 300 simple to deploy, easy to administer, upgrade, and maintain

• Leverage previous IT infrastructure investments—deploy VVX 300 Series business media phones on your existing network without needing to upgrade your call control platform

• Easily integrate with third- party Web-based UC and productivity applications for broad, standards- based, open APIs


Polycom VVX 300 Series specificationsUser interface features• 3.2 in Backlit 8-level Grayscale graphical

LCD (208 x 104) resolution• Voicemail support1

• WebKit-based browser• Adjustable base height• Unicode UTF-8 character support.

Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio features• Polycom® HD Voice™ technology delivers

lifelike voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset2

• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)

• Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC


• Voice activity detection• Comfort noise generation• DTMF tone generation (RFC 2833

and in-band)• Low-delay audio packet transmission• Adaptive jitter buffers• Packet loss concealment

Headset and handset compatibility• Dedicated RJ-9 headset port• Hearing aid compatibility to ITU-T P.370

and TIA 504A standards• Compliant with ADA Section 508

Subpart B 1194.23 (all)• Hearing aid compatible (HAC) handset for

magnetic coupling to hearing aids• Compatible with commercially available

TTY adapter equipment


• 6 lines (programmable line keys)• Shared call/bridged line appearance• Busy Lamp Field (BLF)• Flexible line appearance (1 or more line

keys can be assigned for each line extension)


• Call timer and call waiting• Call transfer, hold, divert (forward), pickup• Called, calling, connected

party information• Local 3-way audio conferencing• 1-touch speed dial, redial• Remote missed call notification• Do not disturb function• Electronic hook switch capable• Local configurable digit map/dial plan

Open application platform• WebKit-enabled full browser that

supports HTML5, CSS, SSL security, and JavaScript


• Bundled with Polycom UC Software: - Corporate directory access using LDAP

Visual Conference Management

Network and provisioning• SIP Protocol Support• SDP• IETF SIP (RFC 3261 and companion RFCs)• Two-port Ethernet switch

- 10/100Base-TX across LAN and PC ports (VVX 300)

- 1000Base-TX available on VVX 310 - Conforms to IEEE802.3-2005 (Clause

40) for Physical media attachment• Conforms to IEEE802.3-2002 (Clause 28)

for link partner auto-negotiation





• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP

• VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery - Network address translation support

for static configuration and “keep-alive” SIP signaling

• RTCP and RTP support• Event logging• Syslog• Hardware diagnostics• Status and statistics reporting• IPv4

• TCP• UDP• DNS-SRV

Security• 802.1X authentication and EAPOL media

encryption via SRTP• Transport layer security• Encrypted configuration files• Digest authentication• Password login• Support for URL syntax with password for

boot server address• HTTPS secure provisioning• Support for signed software executables

Power• Built-in auto sensing IEEE 802.3af

Power over Ethernet (Class 2)• External Universal AC adapter (optional),

48VDC 0.3A

Approvals• FCC Part 15 (CFR 47) Class B• ICES-003 Class B• EN55022 Class B• CISPR22 Class B• VCCI Class B• EN55024• EN61000-3-2; EN61000-3-3• NZ Telepermit• Korea KC3

• UAE TRA4

• Russia CU4

• Brazil ANATEL4

• Australia RCMOHS compliant

• RoHS CompliantOHS compliant

Safety• UL 60950-1• CE Mark• CAN/CSA C22.2 No 60950-1• EN 60950-1• IEC 60950-1• AS/NZS 60950-1• ICASA (add)• CITC4





About PolycomPolycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

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Operating conditions• Temperature: 0 to 40°C (+32 to 104°F)• Relative Humidity: 5% to 95%,

noncondensing

Storage temperature• -40 to +70°C (-40 to +160°F)

Polycom VVX 300 comes with:• VVX 300 console• Handset with handset cord• Network (LAN) Cable - CAT-5E• Quick Start Guide

- A ferrite clamp is included in the box - Open Source OFFER is included in

the box

Size• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part numbers• 2200-48300-025 – VVX 301 WW PoE

• 2200-48350-025 – VVX 311 WW PoE

• 2200-46135-025 – VVX 300 WW PoE

• 2200-46161-025 – VVX 310 WW PoE

• 2200-48300-019 – VVX 301 Skype for

• Business, POE

• 2200-48350-019 – VVX 311 Skype for

• Business, POE



Weight• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions• 11.4 x 7.9 x 3.5 in (29 x 20 x 9 cm)• 3.1 lbs (1.4 kg)

Master carton quantity• Ten (10)


Warranty• One (1) year

1. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.

2. To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset.


4. Planned future compliance for VVX 301/311.


DATA SHEET

Polycom® VVX® Color Expansion Module Turn your Polycom VVX business media phone into a high-performance color attendant console

The Polycom VVX Color Expansion Module is an optimal solution for telephone attendants, receptionists, administrative staff, team managers, and other “power users” who manage teams, workflows, or multiple simultaneous telephone calls on a daily basis.

The Polycom VVX Color Expansion Module extends the functionality of Polycom VVX business media phones and provides multifunctional line keys that can be set up as line registrations, call appearances, speed dials, direct station select, busy lamp field or even Lync® favorties. The VVX Color Expansion Module seamlessly matches the look and feel of your VVX business media phone.

VVX business media phones can be fully equipped with up to three VVX Expansion Modules. With VVX Expansion Modules, users can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing by promptly accepting, accurately screening, efficiently dispatching and effortlessly monitoring calls.

The VVX Color Expansion Module is a true plug-and-play device that requires no separate set-up as power and signaling are provided by the host VVX business media phone.

The VVX Color Expansion Module provides an easy transition from traditional PBX features and functionality into the world of Voice over IP with its intuitive user interface, presence indication and pleasing call visualization experience similar to that on VVX business media phones.

Like all Polycom VoIP products, the VVX Color Expansion Module is standards-based and fully interoperable with Polycom partners’ IP telephony server solutions.3 With the greatest breadth and depth of integrated video, voice, and Web solutions, only Polycom delivers the ultimate communications experience.

Benefits• Increase productivity—The

VVX Color Expansion Module provides advanced call handling capabilities with a vibrant visual experience that simplifies monitoring contacts and management of a high volume of concurrent calls

• Ease of use—Large, high resolution LCD, 28 illuminated bi-color programmable line keys, and user-friendly call visualization provide an intuitive user interface

• Ease of Installation and Setup—Virtually no installation or setup is required, as signaling and powering are provided by the host phone

• Leverage previous IT infrastructure investment—Get the most out of your Polycom VVX business media phones by equipping them with Expansion Modules, turning them into fully-enhanced personal desktop solutions

DATA SHEET Polycom VVX Color Expansion Module


About Polycom


9890-1113




VVX Color Expansion Module specifications Display• 4.3 in LCD (480x272 pixel resolution)• Color graphical user interface

Feature keys• 28 multifunctional line keys configurable

as line registration, call appearance, speed dial, DSS, or BLF

• Dual-color (red or green) illuminated LEDs for line status information

• 3 page keys for additional line appearances (up to 84 in total)

Compatible VVX phone models1

• Polycom® VVX® 300/310• Polycom® VVX® 400/410• Polycom® VVX® 500• Polycom® VVX® 600

Communication with host phone and/or other modules• 2 auxiliary ports (RJ-11)

Expandability• Up to three VVX Expansion Modules can

be attached to any VVX phone2

Feature support• Additional line registrations (up to 34 total)• Shared call appearance, bridged line

appearance (Key system emulation)• Call transfer• Busy lamp field• Speed dial• Fully programmable line appearances• Multilingual user interface (driven from

host phone) encompassing Chinese,

Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish

• Microsoft® Lync® Presence

Power• Provided by Polycom VVX host phone• Host phone powering options: IEEE

802.3(af/at) PoE or using a compatible external AC adapter

• Powering starts automatically upon auxiliary port connection

• No additional power source is required2

Approvals• CE Mark • VCCI• C-Tick

Safety• UL 60950-1 • CAN/CSA-C22.2 No. 60950-1• EN 60950-1 • IEC 60950-1 • AS/NZS 60950-1

Operating conditions• Temperature: 0—40° C (+32—104° F)• Relative Humidity: 5% to 95%,

noncondensing

Storage temperature• -40—70° C (-40—160° F)

VVX Color Expansion Module ships with• VVX Color Expansion Module console• VVX Color Expansion Module desk stand• Attachment bracket with hand screws (2)• Auxiliary cable


Dimensions• 5 in x 5 in x 6.5 in

(12.5 cm x 12.5 cm x 16 cm) (W x H x D)

Weight• Physical: 1 lb (0.5 kg)

Unit box dimensions/weight • 11 in x 6 in x 3.5 in

(27.9 cm x 15.2 cm x 8.9 cm)

Unit box weight• 1.54 lb (0.7 kg)

Master carton quantity• Ten (10)


Warranty• One (1) year

Part number/UPC code• 2200-46350-025 / 610807781950

Available accessories• Wallmount

1. Requires UC Software 4.1.6 on host phone, if running UCS 4.1.x, or UCS 5.1.0 (available post-FCS) if running UCS 5.x

2. Depends on power available to phone which varies by deployment. For support of up to three Expansion Modules on VVX 500/600, PoE+ or external AC adapter is required

3. Contact your IP PBX/Softswitch vendor or service provider for a list of supported features.


www.polycom.com

www.polycom.asia

www.polycom.co.uk

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