pedro lozano chief registrar ministry of justice. spain conference “enforcement system -...
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PEDRO LOZANOCHIEF REGISTRAR
MINISTRY OF JUSTICE. SPAIN
CONFERENCE“ENFORCEMENT SYSTEM - ACHIEVEMENTS
AND CHALLENGES”
Batumi. 28,29 September. 2011
"Business Oriented Services and Protection of Balance of Legal Rights in Society”
RULING INSTRUMENTS
• CONSTITUTION
• CIVIL AND CRIMINAL LAW OF PROCEDURE
• LAW OF ENFORCEMENT
• TAX AND ADMINISTRATIVE
FRAMEWORK
ACCESS TO HOUSING # 31 ESCE
FAMILY BENEFITS# 16 ESCE
FAIR HEARING # 6 ECHR
DATA PROTECTION # 8 EU
ELDERLY / DISABLED CHILDCARE # 24/25/26 EU
MORTGAGE FORECLOSURE
ASSETS TRACING
PRECAUTIONARY MEASURES
LOANS RECOVERY
ATTACHMENT OF EARNINGS
BROADER SCOPE : lean times ECONOMIC DECLINE VULNERABLE GROUPS JOBLESS RATE CULTURAL ASPECTS
• “
“Civil disobedience on the ground of conscience is an honorable tradition in this country & those who take part in it may well be vindicated by history"
• Lord Justice Hoffman
Bailiffs evict Parliament
protesters after moving into camp
under cover of darkness
"Wir w
ollen nicht
weg"
Zwangsräumung in Berlin
Ordnungshüter schwingen den
Vorschlaghammer
Recupero
dei crediti
Fase
stragiudi
ziale
Injonction accompagnée : 240 € HT (287,04
€TTC) Commander
Judiciaire exécuté : 1 480 € HT (1770,08
€TTC) Commander
Judi'Chèque exécuté : 1 320 € HT (1578,72
€TTC) Commander
10
0
0
L EGAL
MANDATE
SERVICE ACHIEVEMENTS
LAW ENFORCEMENT BUREAU
BUSINESS ORIENTED SERVICE
HUMAN RESOURCES : RECRUITMENT / TRAINING
CO-OPERATION WITH PRIVATE SECTOR
ELECTRONIC ACCESS
PERFORMANCE MEASUREMENT
TRANSPARENCY
COST-EFFECTIVENESS RATIOLEGAL OVERSIGHT
PEDAGOGICAL BASIS
BEST PRACTICE
USER MANUALS
SKILLS BEHAVIOUR
PATTERNS
ADAPTABILITY
LEADERSHIP
ELECTRONIC ACCOUNT PRIVATE BANK
ON-LINE AUCTION COURT FINES
CO-OPERATION WITH PRIVATE SECTOR
CO-OPERATION WITH PRIVATE SECTOR
03/12/2010
LIQUIDATION AND PUBLIC AUCTION COURT SERVICE
SUBASTAS JUDICIALES ELECTRÓNICAS
DATA CROSS-MATCHINGENFORCEMENT BUREAU
TAX REFUND MOTOR VEHICULES REGISTER REAL ESTATE RECORDS INCOMES AND PAYROLLS BANKS ACCOUNTS
ELECTRONIC ACCESSELECTRONIC ACCESSELECTRONIC ACCESSELECTRONIC ACCESS
MINISTRY OF
JUSTICE
ELECTRONIC SUMMONS
PERFORMANCEMEASUREMENT
STATISTICS KEY INDICATORS QUALITY STANDARDS
TRANSPARENCY
E-FORUM : COURT CLERKS
USERS MANUALS
ON-LINE HELPDESK
NEWSLETTERS
FACEBOOK / TWITTER
PUBLIC AWARENESS
CORPORATE IDENTITY
CLOSE LINK WITH UNIVERSITIES
MEETINGS AND EXCHANGES WITH OTHER STAKEHOLDERS :
BAR ASSOCIATION JUDICIARY
E-FORUM : ENFORCEMENT TOPICS
NEWSLETTER
ON-LINEHELPDESK
OPERATORCALL
ANSWER
PROCESS OF
INFORMATION
ON-LINE HELPDESK
SOLVED
CLOSED
STAND-BY
IN PROCESS
SUBMITTED
SWIFTCHECK-OUT
CALL OVER
OK
NO
QUERIES
INCIDENTS
REQUESTS
COMPLAINTS
SOCIALLINKS
JUDICIARY LOCAL
AUTHORITIES BAR
ASSOCIATION UNIVERSITY
USERS
Thank you very much for your attentionPEDRO LOZANO
CHIEF REGISTRARMINISTRY OF JUSTICE. SPAIN
CONFERENCE“ENFORCEMENT SYSTEM - ACHIEVEMENTS
AND CHALLENGES”
Batumi. 28,29 September. 2011
"Business Oriented Services and Protection of Balance of Legal Rights in Society”