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PewInternet .org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie: Director, Pew Internet Project Email: [email protected]

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Page 1: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

PewInternet.org

Networked and HyperconnectedThe New Social (and work) Operating System

National Conference of State LegislatorsOctober 11, 2012Lee Rainie: Director, Pew Internet ProjectEmail: [email protected]

Page 2: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

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“Tweckle (twek’ul) vt. To abuse a speaker to

Twitter followers in the audience while he/she is

speaking.”

Page 3: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

3

Page 4: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

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we need a tshirt, "I survived the keynote disaster of 09"

it's awesome in the "I don't want to turn away from the accident because I might

see a severed head" way

too bad they took my utensils away w/ my plate. I could have jammed the butter knife

into my temple.

Page 5: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

How will hyperconnected Millennials live?http://pewinternet.org/Reports/2012/Hyperconnected-lives.aspx

Page 6: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Vote for …

Page 7: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Millennials’ future

• In 2020 the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields helpful results. They do not suffer notable cognitive shortcomings as they multitask and cycle quickly through personal- and work-related tasks. Rather, they are learning more and they are more adept at finding answers to deep questions, in part because they can search effectively and access collective intelligence via the Internet. In sum, the changes in learning behavior and cognition among the young generally produce positive outcomes.

Page 8: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

… or …

Page 9: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Millennials’ future

• In 2020, the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields baleful results. They do not retain information; they spend most of their energy sharing short social messages, being entertained, and being distracted away from deep engagement with people and knowledge. They lack deep-thinking capabilities; they lack face-to-face social skills; they depend in unhealthy ways on the Internet and mobile devices to function. In sum, the changes in behavior and cognition among the young are generally negative outcomes.

Page 10: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Millennials’ future

Change for the better

52%Change for the worse

42%

Page 11: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Theme - Supertaskers

Page 12: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Theme – New winners/losers

Page 13: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Theme – Distracted

Page 14: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Theme – New brains

Page 15: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

The three revolutions that

got us here

Page 16: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Digital Revolution 1: BroadbandInternet (85%) and Broadband at home (66%)

Page 17: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Networked creators and curators among internet users

• 69% are social networking site users• 59% share photos and videos• 37% contribute rankings and ratings• 33% create content tags • 30% share personal creations • 26% post comments on sites and blogs• 15% have personal website• 15% are content remixers • 16% use Twitter • 14% are bloggers• … of smartphone owners, 18% share their locations;

74% get location info and do location sharing

Page 18: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Revolution 2: Mobile – 89% of adults

331.6

Total U.S. population:315.5 million

2011

Page 19: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Apps > 50% of adults

Page 20: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Digital Revolution 3Social networking – 59% of all adults

% of internet users

Page 21: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

The world is full of networked individuals using (lots of) networked information

Page 22: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

There is an imperative to share and be “on the grid”

Page 23: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

Attention is reallocated

Page 24: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

A “fifth estate” of civic and community actors arises (including citizen “vigilantes”)

Page 25: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Real-time info, just-in-time searches change the process of acquiring and using information … be ready for your closeup

Impact on knowledge workers and their constituents

Page 26: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

Influence is migrating from organizations to networks and new “experts”

Page 27: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Impact on knowledge workers and their constituents

All organizations are under more scrutiny … transparency is a new marker of trust

Page 28: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Closing thoughts from the report on the hyperconnected

• Amber Case, cyberanthropologist, CEO of Geoloqi“Today and in the future, it will not be as important to

internalize information but to elastically be able to take multiple sources of information in, synthesize them, and make rapid decisions. Memories are becoming hyperlinks to information triggered by keywords and URLs. We are becoming ‘persistent paleontologists’ of our own external memories, as our brains are storing the keywords to get back to those memories and not the full memories themselves.”

Page 29: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

• Tiffany Shlain, director of the film Connected“The key will be valuing when to be present and

when to unplug. The core of what makes us human is to connect deeply, so this always will be valued. Just as we lost oral tradition with the written word, we will lose something big [in this change], but we will gain a new way of thinking. As Sophocles once said, ‘Nothing vast enters the life of mortals without a curse.’”

Closing thoughts from the report on the hyperconnected

Page 30: PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie:

Thank you!