post expo flyer-2013_capgemini, rain center (rapid innovation) dirk palder

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Explore the Power of Customer Experience! Ho w ? Ho w ?

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Page 1: Post expo flyer-2013_capgemini, RAIN Center (RApid INnovation) Dirk Palder

Explore the Power ofCustomer Experience! How?How?

Page 2: Post expo flyer-2013_capgemini, RAIN Center (RApid INnovation) Dirk Palder

Visit our 60-min-RAIN Sessions* with experts you need:

11:30

14:30

16:00

Conference Area, Room Schubert 4

Conference Area, Room Schubert 4

Design worldclass customerexperienceJens Roeper, Managing Partner Munichdesignit

Design worldclass customerexperienceJens Roeper, Managing Partner Munichdesignit

Empowering the social front officefor Postal ServicePatrick Heinen, Principal Sales EngineerSalesforce

Empowering the social front officefor Postal ServicePatrick Heinen, Principal Sales EngineerSalesforce

* RAIN means RApid INnovation –a workshop concept of Capgemini to accelerate innovative ideas and solutions in collaboration with the client.

Reinventing the post –The future of outlets

Dirk Palder, Global Head of Postal ServicesCapgemini

Reinventing the post –The future of outlets

Dirk Palder, Global Head of Postal ServicesCapgemini

at 10:00 on Day 3at 10:00 on Day 3

Every day at: