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Powered by
SPS
888.777.7280Strategic Products and Services
spscom.com
Four Pillarsof CMP
1. System Health & Availability– Single view into both Voice & Data assets– Root Cause Analysis
• Dependency Trees, Contextual Monitoring• 360-degree view, Tier-1 and Tier-2
troubleshooting at-a-glance
2. Performance/Resource Utilization– Capacity Monitoring and Trending
3. Voice Quality (RTCP) Metrics– Trace route & IP Network Visibility– Automated Category (user community)
creation– Enhanced CDR linkage
4. Troubleshooting Tools– Remote Application Proxy, Connection
Broker– Saved List Trace, File Transfer, Secure
Chat
• Local RIG• Local Dashboard• Connection to SPS NOC
Thank You
888.777.7280Strategic Products and Services
spscom.com