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Building the Hospital of the Future Test Drive for Design

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Kirsten Waltz AIA,

ACHA, LEED AP, EDAC

President US Operations,

Steffian Bradley Architects

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SPEAKERS

Section Title

Sean Gouvin Director of Support

Operations, Baystate Health,

Springfield, MA

Mike Forth LEED AP

Vice President of Operations,

Suffolk Construction Company,

Boston, MA

AGENDA

Introduction

Baystate Hospital of the Future

POE for Employees

POE for Patients+Family

POE for Design Process+Team

IPD Integration

Summary

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Introduction Baystate Hospital of the Future

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Baystate Wing

Baystate Franklin

Baystate Mary Lane

Baystate Medical Center Baystate Noble

BAYSTATE HEALTH

Introduction

Five Hospitals

Baystate Visiting

Nurse + Hospice

Tertiary Center

for Western MA

Main Campus

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HOSPITAL OF THE FUTURE

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Introduction

PHASED OPPORTUNITIES

01 02 03 Phase 1 GSF: 641,000

45% Shell (283,500 sq ft)

Heart + Vascular Center

96 Inpatient Beds

30 ICU Beds

6 Hybrid OR’s

Phase 2 GSF: 72,000 fit-out

Emergency + Trauma Center

132 Beds- 4 pods

Integrated Radiology

Phase 3 GSF: 74,630 fit-out

5,100 Reno

South Wing Fit-Out

Inpatient Pharmacy

96 Inpatient Beds

X-Ray

PT Gym

Pre-op services

Completed

Jan 2012

Completed

Sept 2012 Completed

June 2016

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Introduction

EVOLUTION OF DELIVERY PROCESS

Phase 1 Traditional Design and

Construction approach with

Construction Manager

01 02 Phase 2 Team collaboration starting

with SD with same team

from phase 1

Phase 3 Integrated Project Delivery

approach with extensive

team collaboration during

schematic design

03

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Introduction

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DEFINING

SUCCESS

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Introduction

FRAMEWORK FOR SUCCESS

Culture of Continuous

Improvement

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POE for Employees

POE for Patients and Families

POE for Design Process and Team

Introduction

TIMELINE

Jan 2012 Mass Mutual

Wing Opened

Sept 2012 POE w/Users

Completed

Oct 2012 POE Evaluated

Design of South

Wing Started

June 2013 POE w/Patients

and Family

Completed

Sept 2013 Design Team

POE and

Committed to

IPD Process

June 2016 Opening of

South Wing

June 2017 Future POE

to be Performed

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Introduction

POE For Employees

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POE for Employees

HOSPITAL OF THE FUTURE Location on 6th Floor

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FLOOR PLAN Baystate HOF

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32 Beds, 7 Nurse Stations

32

Beds, 4

Nurse S

tations

PH

AS

E 1

PHASE 4

POE for Employees

THERE IS NO POE…

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POE for Employees

PICK YOUR POE CATEGORIES

Safety/Security 01

02

03

04

05

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Access/Wayfinding

Patient Room/Bathroom Design

Off-stage/On-stage Work and

Support Areas

Design of Clinical Suites

POE for Employees

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EMPLOYEES POE Percentages of Employees to

Complete the POE, Sept 2012

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POE for Employees

FLOOR PLAN

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Opportunities for

Improvement

Distance b/w nurse

stations is too far

Communication b/w team

members is difficult

Staff feels isolated

Line of sight to patient

rooms is limited

Nurse cannot see patient

rooms from one station

OA work space not near

public entry

POE for Employees

FLOOR PLAN HOF Phase 1

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Distance b/w nurse stations is far

Communication b/w team is difficult

Staff feels isolated

Line of sight to patient rooms is limited

Nurse cannot see patient rooms

OA work space not near public entry

32 Beds, 7 Nurse Stations

POE for Employees

32 Beds, 4 Nurse Stations

FLOOR PLAN HOF Phase 4

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POE for Employees

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POE VALUE

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POE for Employees

POE FINDINGS Safety/Security

Opportunities for Improvement

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POE for Employees

POE FINDINGS Access/Wayfinding

Opportunities for Improvement

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POE for Employees

POE FINDINGS Patient Rooms

Opportunities for Improvement

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POE for Employees

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POE for Patients+Family B

ay

state H

ealth

· SB

A · S

UFFO

LK

PATIENT –

FAMILY

ADVISORY Lowest scores

on a scale of 1 to 5

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POE for Patients+Family

PATIENT –

FAMILY

ADVISORY Highest scores

on a scale of 1 to 5

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POE for Patients+Family

POE for Design Process+Team

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THE STATE OF

HEALTHCARE TODAY

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POE for Design Process+Team

POE ON US

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POE for Design Process+Team

IPD Integration

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IMPLEMENTATION

IPD Integration

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IMPLEMENTATION Collaboration

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IPD Integration

IMPLEMENTATION The End Result

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IPD Integration

PATIENT

ROOM

HEADWALL Value Management

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IPD Integration

PATIENT

ROOM

FOOTWALL Value Management

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IPD Integration

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CORRIDOR Value Management

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IPD Integration

IMPORTANCE TO

THE INDUSTRY

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IPD Integration

Summary

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SUMMARY

Summary

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Even if you cannot go full IPD,

bring all partners on early

Select a project over one year

old and perform a POE with

patients, staff, and family

Trust and collaboration

drive time and quality

01

02

03

3 THINGS TO DO

TOMORROW

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Summary

THANK YOU

Section Title

Sean Gouvin

Kirsten Waltz

Mike Forth

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Steffian B

radley Arch

itects

QUESTIONS?