ppma 2013 annual seminar - nikki owen - using charisma to drive up performance
TRANSCRIPT
PPMA Annual Seminar Friday 19th April 2013
Charisma to drive performanceNikki Owen, Charisma and Engagement Expert, Audience with Charisma Limited
Research and Testing
✤ 2663 organisations globally
✤ 5 years at The Globe with hundreds senior managers
✤ Wide range of business sectors and job functions
✤ Comprehensive measurement criteria
KPIs Average Results
✤ Confidence +29%
✤ Respected +25%
✤ Frustration - 22%
✤ Difficult people +20%
✤ Engagement +19%
✤ Worried -18%
Power of Charisma
✤ Improves performance by 60%
✤ Increases engagement by 23%
✤ Attracts and retains talent
✤ Healthier and less stressed
✤ Increases resilience
Definition
✤ You can’t teach charisma with behaviours
✤ Engagement is an emotional reaction/response
✤ Being authentic is vital when influencing others
✤ Introverts can be just as charismatic
A Cellular Approach
✤ Survival or Growth
✤ Environment signals
✤ Cell gate closes
✤ Long term survival kills
Maslow
✤ Survival creates ‘walls’
✤ The Choking Effect
✤ Appears as resistance
✤ Powerless victims
✤ Best approach - create safety and support
Energy
✤ Cranfield Research 1997
✤ LOW ENERGY: survival, depressed, ill, stressed, negative, tired, disengaged
✤ HIGH ENERGY: growth, happy, positive, healthy, high impact, empowered, engaged
The Big AppleExperiment
✤ Based on Masaru Emoto research and hypothesis
✤ Demonstrates the impact of survival and disengagement
✤ 88% success rate
✤ Anyone can do this experiment
Impact of Survival✤ Conscious vs Unconscious -
watch your filters!
✤ Thoughts Emotions
✤ Broadcasting Frequency
✤ “When we can’t change a situation, we are challenged to change ourselves.”
“One man’s charisma changed my life.”Developing your charismatic potential will move others from a mindset of survival to one of growth.