pre-departure guide for international students...1 pre-departure guide for international students 1...

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Pre-Departure Guide for International Students

Waikato International

LEAVING HOME CHECKLIST

To help you prepare for your arrival in New Zealand and your studies at the University of Waikato, please check the following list to make sure that you have completed everything before you leave home.

Have you returned the following forms?Accommodation form to the Accommodation Office

Arrival Form to the Accommodation Office

Have You...Pre-paid your tuition fees as required by the New Zealand Immigration Service to obtain a student visa?

Obtained your student visa/permit from your nearest High Commission, Consulate of New Zealand or New Zealand Immigration Service?

Decided to purchase the University’s provided medical and travel insurance policy or arranged to take an approved alternative policy?

Organised to bring with you around $500 in cash for your initial expenses? Having a credit card would also be useful in New Zealand.

Packed sufficient winter or summer clothes?

Arranged to bring with you or have already transferred sufficient funds for your living expenses of NZ$1,000 per month?

Taken copies of your passport, air tickets, credit cards and other important documents? (you may like to leave a copy with your parents)

What to bring with youThis Pre-Departure Guide

Originals of academic transcripts and Letter of Offer from the University

Passport

Other official identification such as driver’s licence, national ID card, medical records etc

Cash, credit card

Receipts for payment of fees and accommodation

Photos of family and home; small gifts from your country for your new international friends

National outfit, if you have one

Laptop computer and cellular phone with roaming access, if you have one

Worldwide electrical plug or adaptor for Austrailia/New Zealand

Medication. If you take prescribed medication you need to check whether it is readily available in New Zealand, and whether you can bring it to New Zealand. You may need a prescription or letter from your doctor (in English) to prove that the drugs have been prescribed for you

Before you leave home, why not:Visit New Zealand websites to find out local news and what is happening: www.stuff.co.nz;

www.hamilton.co.nz; www.visthamilton.co.nzCheck out the University website for more useful information on living and studying in New Zealand

www.waikato.ac.nz/international/

1 Pre-Depar ture Guide for Internat ional Students 1

Congratulations on choosing the University of Waikato.

You are about to embark upon some hard work, fun and success at our University, and experience the excitement of living in a different country and meeting new friends. About 16% of our 12,000 students are international students; we take pleasure in the vitality and culture they bring.

You will know from your research into tertiary providers that the University of Waikato will provide you with excellence in teaching and learning. Waikato is ranked top in 10 subjects under the New Zealand Government’s Performance Based Research Fund; you will be taught by staff at the leading edge of their disciplines who are sought after around the world for their expertise.

At the University of Waikato we pride ourselves on our international connectedness – our staff travel the world to appear at conferences; international speakers regularly appear at our University allowing us to connect with our local communities; top universities such as Harvard and Oxford visit yearly to compete for a prestigious rowing trophy, and we have major research connections such as the project which will see 39 international PhD students live and work in Tauranga to research its coastal area.

We also make a difference at levels that will be close to your hearts – technology and the ability to connect with friends and family. This University brought the internet to New Zealand; was the second New Zealand university to join iTunes U and recently became the first university in New Zealand to launch a mobile web environment. Students with smartphones can access information such as maps of the campus, news and events, and even discover how many computers are free to use around campus.

Once you arrive, you will realise how lush and beautiful the campus is to live and study in. The rebuilt campus shops opened a year ago, and you cannot miss the work going on to build our Student Centre. When finished next year, that facility will become a major part of your life, providing meeting places, coffee and food, Library services and more.

All the best with your preparations for your time at Waikato. We look forward to welcoming you in person soon.

Professor Roy Crawford

Vice-Chancellor

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WELCOME FROM THE VICE-CHANCELLOR

The Univers i ty of Waikato 2

LEAVING HOME CHECKLISTWELCOME 5

ARRIVING IN NEW ZEALAND 6

Student visas and your passport 6

Arriving at Auckland International Airport 6

What can I legally bring to New Zealand? 7

Who will meet me? 7

ACCOMMODATION 9

Homestay 9

Halls of residence 10

Flatting (sharing a house) 11

Tenancy agreement 11

Leaseholders 12

Bond 12

Costs involved 12

Telephone (land line) 12

Furniture 12

GETTING STARTED AT THE UNIVERSITY OF WAIKATO 13

Now that I’m here, what next? 13

International Student Orientation 14

New students in Semester A (February) and B (July) 14

English language students 14

PhD students & late-comers 15

Waikato International 15

International student advisors 15

Visa and immigration assistance 15

Student exchange 16

Medical and travel insurance 16

International student lounge 16

Enrolment 17

Medical and travel insurance – how do I get it? 18

Studentsafe-University medical & travel insurance 18

Alternative medical & travel insurance 18

Insuring your family 19

Other services on campus 19

Student Information Centre - Hamilton campus 19

Tauranga campus 19

Student Health Services 20

CONTENTS


Student Counselling Service 20

Student with disabilities 20

Waikato Pathways College 20

Academic support/student learning skills 21

Course advice and planning 21

Connect Online 21

Uni Rec Centre 21

Careers and Employment Centre 21

Student Job Search 22

Citizens Advice Bureau 22

Accommodation services 22

Financial Advisory Service 22

Chaplaincy 22

Muslim Prayer Room 22

Waikato Student Union 23

SETTLING IN AND LIVING IN NEW ZEALAND 24

Climate 24

Clothing 24

Food 24

Telling the time 25

Electricity and accessories 25

Religion 25

Holidays 25

Sporting and recreational facilities 25

Social and cultural activities 25

General safety reminders 26

You and the New Zealand law 26

Driving in New Zealand 26

Money matters 27

Currency 27

Opening a bank account 27

Taxation 27

Paying money to the University 27

A FINAL WORD 28

UNIVERSITY CALENDAR 2010 29

UNIVERSITY CALENDAR 2011 30

UNIVERSITY OF WAIKATO – HAMILTON CAMPUS MAP 31

CONTACT DETAILS + EMERGENCY NUMBERS 33

CONTENTS


Christchurch

Nelson

Central Plateau

Nelson

Central Plateau

Tauranga

Lake Taupo

Mount Ruapehu

Taupo

Coromandel Peninsula

Auckland

Whangarei

New Plymouth

Wanganui

Wellington

Palmerston North

Rotorua

Gisborne

Napier

Raglan

Central Plateau

The University of Waikato

Hamilton


WELCOME

Congratulations on choosing the University of Waikato!

We welcome you as one of our international students who come to us from over 70 different countries. We strive to assist you in making your arrival and your introduction to campus life as smooth as possible.

The University of Waikato offers a range of University and bridging programmes, as well as short courses. Our main campus is located in Hamilton, and we also have a campus in Tauranga. On both campuses, we provide services and facilities to assist you in the varied aspects of academic and personal life, and aim to ensure your time away from home is as productive and happy as possible.

This Guide will help you plan what you need to do before you leave home and upon your arrival in New Zealand. It is important that you read this Guide and if you have any questions you should contact Waikato International. Most of the general information is based on the Hamilton campus.

If you will be studying at the Tauranga campus, look for the grey boxes with information just for you.


Before you leave home, it is important to organise yourself and make sure you have all the relevant information and paperwork to enter New Zealand.

STUDENT VISAS AND YOUR PASSPORTEveryone needs a passport and visa to enter New Zealand.

Your passport must be valid for at least six months beyond the time you intend to stay in New Zealand.

If your primary reason for coming to New Zealand is to study and your course of study is for three months

or longer, you must have a student visa. You may need to show:

» Return travel ticket or evidence of onward travel arrangements

» Evidence that you have sufficient money available to fund your visit

Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at www.immigration.govt.nz.

ARRIVING AT AUCKLAND INTERNATIONAL AIRPORTWhen arriving in Auckland, all passengers must proceed to the passport control point. You will need to have the following documents ready:

» Passport

» Completed passenger arrival card

Once processed, you may proceed to baggage reclaim to collect your bags.

After collecting your baggage, proceed to the exit where your passenger arrival card will be checked by an officer prior to passing through Customs and the New Zealand quarantine inspection service.

ARRIVING IN NEW ZEALAND


WHAT CAN I LEGALLY BRING TO NEW ZEALAND? Quarantine

To keep New Zealand free from serious pests and diseases, strict quarantine laws are in place at all New Zealand international airports and mail centres. You must declare all foods, plants or animal goods on arrival in New Zealand. Please visit the quarantine website for more information before you travel or post anything to NZ: www.biosecurity.govt.nz

Customs

New Zealand has very strict laws on what you are allowed to bring into the country. Before your aircraft arrives in New Zealand you will be given a passenger arrival card which you must complete. When you arrive at the airport, the NZ Customs staff will x-ray your luggage. Your bags will also be checked by detector dogs for food and drugs. You may have your bags searched.

Please do not bring any of the following into the country:

» Drugs (unless they are prescription drugs and you must have a letter from your doctor if you are carrying these)

» Food – including fruit or any items you have been given by the airline

» Firearms/weapons

» Flammable goods (e.g. gas cookers, lighters)

» More than NZ $10,000 or more, or the equivalent in foreign currency (cash)

There are also security regulations about carrying liquids, aerosols or gels in your hand luggage.

If you are unsure about what you are carrying, declare it on your passenger arrival card before you land. For more information on the Customs requirements, please visit www.customs.govt.nz

WHO WILL MEET ME?Hamilton is a 1½ hour drive from Auckland Airport. If you want us to meet you on arrival, please tell us on the Arrival Form, available on our website www.waikato.ac.nz/international/. We will arrange a shuttle bus to collect you from the airport. Look for your name on a sign held by a shuttle service provider at the Arrival area. Please use the two tags we have sent you - attach them to your luggage so the shuttle bus driver can find you more easily.

If you cannot find the shuttle bus driver, go to the Airport Information Desk or phone the number on the back of the bagtag or the numbers on the next page.

Do not leave the airport with anyone else.

If you miss a flight or if your flight has been delayed and there is no one to meet you, don’t panic! Go to the Airport Information Desk and ask them to phone one of the numbers on the next page for you to arrange a pick-up.



International Student Accommodation Coordinator

027 495 5094 or 07 838 4537

Homestay Coordinator

Monday to Friday 8:30 – 5:30pm:

07 858 5604

027 466 4400 (after hours)

Tauranga Campus Contact

021 495 989

MAKING YOUR OWN PLANS?If you want to make your own arrangements to go to your accommodation, or if you are being met by friends, you can find out how to get to the University of Waikato at www.visithamilton.co.nz. Make sure you make these arrangements in advance and reconfirm any bookings before you arrive in New Zealand.



ACCOMMODATION OPTIONS (FOR STUDENTS OVER 18 YEARS OF AGE)

» Homestay (stay with a family)

» Sharing a house/flat (students share facilities)

» Halls of Residence (dormitories) with three meals a day

» Halls of Residence without meals (students cook their own meals)

NOTE: Unless otherwise requested, all English language students are placed in homestay as this is an important way to improve and develop language skills.

HOMESTAYHomestay students live with New Zealand families in their homes - this is a good environment to experience New Zealand culture. Students choosing this option should be prepared for differences compared to living with their own family. Generally students will have their own room and all meals provided. You are encouraged to prepare your own breakfast and lunch. Students may be expected to help with some household duties. There will also be house rules to follow: for example, there may be limits on telephone use, computer use and length of time in the shower or watching television. These house rules may vary between families.

Costs 1

A non-refundable application fee of NZ$275 and the first four weeks of homestay fees (NZ$840.00) must be paid before a homestay placement can be made. The 2010 cost of homestay accommodation in Hamilton is NZ$210 per week, inclusive of food, power and laundry, but exclusive of telephone, internet and transport costs.

1 Costs are based on 2010 rates and may be subject to change

STUDENTS UNDER 18 YEARS OF AGE

If you are not yet 18 at the time you plan to start your studies, you must meet the following requirements:

Under the New Zealand Ministry of Education’s Code, you are required to stay in homestay accommodation arranged by the University.

To assist in the homestay placement process students must complete and return the Accommodation Application Form and provide as much information as possible about their interests and any special dietary requirements.

Alternatively, students wishing to live with family located in Hamilton need to ask their parent/guardian to complete the Indemnity Form which is on the back of the Accommodation Application Form. Under the Code, the University is required to visit the home and meet the family that the student will be staying with to ensure it meets with the requirements of the Code. A non-refundable fee is required to be paid for this assessment.

ACCOMMODATION


Please Note:

» The University will match a family as closely as possible to the student’s requirements.

» There are only a limited number of homestay families so not everyone who applies will be able to be placed (note: all students under 18 years old will be placed in a homestay).

» There are insufficient homestay families within the University residential area to place all students requesting homestay. Therefore, some students will be placed in homestays that require them to travel to campus using public buses or by purchasing a bicycle.

» Only homestay accommodation that has been arranged by the University has been assessed under the Code of Practice for the Pastoral Care of International Students (the Code). Students who choose their own homestay or private boarding arrangements should be aware that these options have not been assessed in line with the Code and there is no complaints procedure through the University.

HALLS OF RESIDENCE The University of Waikato has four Halls of Residence on campus: College Hall, Student Village, Bryant Hall and Orchard Park. The fully catered option provides you with your own room and you share facilities with others including the large dining room where you can enjoy three meals a day. The self-catered option involves living in a flat or cottage with 3-6 others and cooking/cleaning will be your responsibility. Living in a Hall of Residence is a great way to meet people and there are many fun activities organised throughout the year. All Halls of Residence have facilities such as recreational rooms with television and a pool table, access to computers with internet connection and other resources for students.

Costs 2

To secure your place in the Halls, you are required to sign a contract and pay a bond/contingency deposit of $300.00 and administration fee of $100.00

Costs for the fully-catered and self-catering options, can be found on the

www.waikato.ac.nz/students/accommodation.

Please note:

» Places in the Halls are limited and not all students are able to be placed.

» There is no on campus accommodation available for couples or families.

» If you are starting your studies in February, you will be required to sign a contract committing you to remain in the Hall for a full academic year, that is, until November of that year. If you are starting your studies in July, you will be required to stay until November of that year.

ACCOMMODATION



» If you are a one semester study abroad or exchange student your contract will be for one semester only.

» The Halls of Residence contract is binding. If you wish to withdraw from a Hall of Residence, there are procedures you need to follow (see your Residential Manager for more advice on this). Your case will be assessed and a decision will be made. Note that if you move out without permission, you are liable for payment for your room in the Hall for the full period of the contract.

TAURANGA CAMPUS ACCOMMODATION

Under 18 year old students will be placed in homestay accommodation. For students over the age of 18, there are the following options to choose from:

» Homestay or Private Board (stay with a family)

» Sharing a house/flat (students share facilities)

» Windermere Campus accommodation arranged through the Bay of Plenty Polytechnic

» Local Apartments and Hostels

For more information contact [email protected] or visit www.uwt.waikato.ac.nz

FLATTING (SHARING A HOUSE)This means leasing/renting a house or apartment. Students requesting this option will be placed into temporary accommodation for a few days on arrival until they find a flat/house to live in. We recommend you ask the University Accommodation Office for a list of flats/houses available for rent. Also check out the website: www.studentrent.co.nz

TENANCY AGREEMENT

The law requires that all tenancy agreements be in writing. If possible, we recommend you enter into a periodic contract (no specified end date) rather than a fixed term (start and end on a specific date). The landlord must provide you with a copy of the tenancy agreement. Read all the clauses carefully. If you are unsure, do not sign the Tenancy Agreement until you have asked for advice.

If you have any questions about your rights as a tenant, or if you have any problems in a flatting situation (with landlords or flatmates) contact the government agency Tenancy Services for free advice by phoning 0800 836 262 or check the website www.dbh.govt.nz/flatting-101

ACCOMMODATION


LEASEHOLDERS

A leaseholder is a person who signs the lease and will be held responsible for the flat. This could be one or all of the tenants.

BOND

Landlords can request a sum for a bond, of up to four weeks rent. Bonds secure the house or flat and safeguard the landlord/landlady from any damage you may cause or rent you may fail to pay. All bonds must be lodged with Tenancy Services and are refundable if all rent has been paid in full and the premises well maintained.

COSTS INVOLVED

You will need to decide if this rent money is to be paid directly to the landlord through a special account. Direct debit or automatic payments from a “flat” account is usually the best method of payment. You must receive a receipt for any payments in cash.

Other costs include electricity, gas, internet and telephone. You also need to decide if food is to be purchased together or bought by individual flatmates.

For more information on Tenancy Law check the website www.tenancy.govt.nz/tenancy-index

TELEPHONE (LANDLINE)

If you want to connect a landline phone, you can do this with Telecom NZ (phone 123 on any landline phone or through Postshop), or with Telstraclear Ltd (phone free on 0508 888 800) or Vodafone (phone free on 0800 800 021). There are other telephone companies you may wish to use but you will still have to pay line rentals to Telecom, TelstraClear or Vodafone. At the same time, you will need to consider whether you and your flatmates want to have internet connection, ask your landline provider about what deals are available to you.

FURNITURE

Check if the flat is fully furnished (beds, fridge, washing machine), semi-furnished or unfurnished. Most flats in New Zealand are unfurnished but there are plenty of ways to buy cheap, quality second-hand items. In most flats you will need to provide your own bed, linen, chest of drawers, desk and light, kitchen utensils, etc.

GENERAL TIP - Flatting is usually a lot more expensive than living at home and you will need to budget very carefully to meet all of your expenses. Always allow an amount of money for unforeseen expenses, which can occur at inconvenient times.

ACCOMMODATION


NOW THAT I’M HERE, WHAT NEXT?

» Check your Welcome Pack for what to do, where to go, and events happening over Orientation Week

» Go to Waikato International to say “Hi” and for any information or advice you need

» Attend the International Orientation sessions and those for your Faculty

» Complete your enrolment and collect your Student Identification Card (ID Card)

» Explore, make friends, join in other Orientation events, have fun!

STUDYING AT THE TAURANGA CAMPUS?

The staff at the Information Centre at the Windermere and Bongard campuses are there to help you. The centre assists with enrolment, provides course outlines, timetables and student handbooks. Administration staff can help if you have any queries or need further clarification on what courses to study.

University of Waikato Information Centre Phone +64 7 577 0620

70 Windermere Drive Fax +64 7 577 5313

Windermere Email [email protected]

Tauranga www.uwt.waikato.ac.nz

The administration staff at the Information Centre also can assist with the following:

» Change of address

» Change of programme or withdrawal from a paper(s)

» Special arrangements for exams

» Missed exams or impaired performance

» Application for credit

Students at the University of Waikato Tauranga campus will have access to the Bay of Plenty Polytechnic facilities located on the Windermere and Bongard campuses.

Tauranga staff have links with university staff based in Hamilton and can help you with any enquiries or problems you may have.

GETTING STARTED AT THE UNIVERSITY OF WAIKATO


INTERNATIONAL STUDENT ORIENTATION During International orientation you will be given essential information to ensure your stay in New Zealand is safe, enjoyable and academically successful. This is also a great opportunity to form links with your new community, meet other students and make valuable contacts. For the orientation dates go to: www.waikato.ac.nz/international/

NEW STUDENTS IN FEBRUARY (SEMESTER A) AND JULY (SEMESTER B)

Orientation is held the week prior to the start of semester and during the first week of University for all NEW Waikato Students - it’s a chance for new students to find their way around, meet new friends, and learn how the University works before lectures begin. The orientation includes University organised orientation events, enrolment in person week, student volunteers, entertainment, and more. There is no need to register and most of the events are FREE! Also check out the Waikato Student Union (www.wsu.org.nz; ground floor Student Union Building) for their orientation events.

ENGLISH LANGUAGE STUDENTS

General English (GE): Orientation is run on the first Monday of your course.

Certificate of Attainment in English Language (CAEL): Orientation is run over the first three days of your course.

PHD STUDENTS & LATE-COMERS

One-to-one orientations are organised on request by an International Student Advisor. Please make an appointment at Waikato International on your arrival.



WAIKATO INTERNATIONALStudent Union Building (SUB) 1st Floor

Waikato International, in conjunction with other University services, provides assistance and support to international students from the time they first consider studying at Waikato, through to graduation.

Throughout the year, we provide ongoing pastoral care, monitor students academic progress, help with visa renewals and insurance claims, and organise social events. We are here for all international students if you have questions or concerns about anything relating to your studies or personal issues – we will try to help or point you in the direction of someone who can. Please visit our website for more information on the services we provide. www.waikato.ac.nz/international/

» Available to discuss any matter

» Immigration

» Scholarship students

» Insurance

» Study Abroad and Exchange students

» Homestay accommodation

» Organise orientations and other events

» And much more…..

INTERNATIONAL STUDENT ADVISORS

Our team of Student Advisors are here for international students to provide student support and referral to appropriate services at the University or in the community. We know that living and studying overseas can be challenging and it comes with its highs and lows. Talking about some of the things that you are experiencing can help. We are here to listen. Waikato International works closely with other student support groups so you can also come and see us if you have any health, emotional or financial concerns, but don’t know where to look for help.

For students who are on one of the scholarships or programmes listed below, it is important that you come to Waikato International and meet with your dedicated scholarship advisor. They will be able to offer specialist support and advice while you are studying.

King Abdullah Scholarship Programme US Financial Aid NZAID Scholarships

VISA AND IMMIGRATION ASSISTANCE

Waikato International have facilities to process applications for student visa renewal and graduate work permits on campus. Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements, are available through the New Zealand Immigration Service, and can be viewed on their website at www.immigration.govt.nz.

International students who have graduated with a New Zealand qualification are eligible to apply for graduate work permits. This 12 month graduate work permit/visa allows international graduates to work for any employer in New Zealand. For more information please visit New Zealand Immigration website.



STUDENT EXCHANGE

Waikato International facilitates the exchange of both incoming students who attend the University of Waikato and outgoing students travelling abroad to study at one of the University’s exchange partners. More information can be obtained at www.waikato.ac.nz/international/students/exchange.

MEDICAL AND TRAVEL INSURANCE

Waikato International have staff to assist with questions and claim advice in regards to your insurance. Studentsafe-University claim forms are available from the Student Lounge and we have comprehensive information about insurance options and processes on our website www.waikato.ac.nz/international/.

INTERNATIONAL STUDENT LOUNGE

There is a Student Lounge available for International Students on the first floor of the Student Union Building. It is a space where lots of useful information is provided, where you can “hangout” or meet with your friends, and computers are available for your use.



ENROLMENT PROCESS FOR A NEW INTERNATIONAL STUDENT

If you have a FORMAL OFFER If you have a CONDITIONAL OFFER

NOTE: Under NZ law, every international student must provide evidence of appropriate medical and travel insurance cover. Unless you have provided us with proof of an alternative approved policy by the due dates (see website for details) you will automatically be enrolled and charged for Studentsafe-University insurance. For further information, go to www.waikato.ac.nz/international/policies/insurance.shtml or enquire at Waikato International.


Go to your Faculty

meet a Course Advisor and discuss your paper selection. You will be given a Programme Approval form.

Go to the GATEWAY (downstairs)

See the Student Information Centre staff to get your passport and student permit photocopied. Note: If you do not have a student permit for the University of Waikato, you must go to Waikato International to make an appointment to apply for a permit. At this time please also update your address for the semester (especially if you came via an agency).

Go to GATEWAY (downstairs)

Get your Enrolment Agreement/Fees Invoice printed at the Student Information Centre.

Go to the Finance counter in the GATEWAY (downstairs)

Pay your tuition fees, your travel and medical insurance fees*. If you have already pre-paid, take your Enrolment Agreement to the Finance counter. Keep your receipt.

Go to the ID Station GATEWAY (downstairs) and get a student ID card You need your student ID card for access to the library and other University facilities. You will need to show your receipt from the Finance department at the ID station.

Please go and get them before continuing.

Go to GATEWAY (downstairs)

Ask to speak with the International Enrolment staff member that sent your offer letter, they will check your documents and update your records and Offer. They will also check and photocopy your student permit. Note: If you do not have a student permit for the University of Waikato, go to Waikato International to make an appointment to apply for a permit. Update your address for the semester (especially if you came via an agency).

Any Questions?

Ask one of the friendly staff at the Student Information Centre (GATEWAY downstairs)

or go to Waikato International (Student Union Building, Level 1)

YES

NO

Make sure you have the required documents (original or verified copies) to meet the Conditions of your Offer of Place (e.g. IELTS results, passport and student permit)

Go to your Faculty

Meet a Course Advisor and discuss your paper selection. You will be given a Programme Approval form.

You are now ENROLLED! Study hard and enjoy your semester.


ENROLMENTEnglish Language students – go to the Waikato Pathways College (LAIN Building) for information and to complete your enrolment.

Any person who wishes to enrol at the University must submit an application to enrol by the relevant deadline. Applications received after the deadline will still be considered. Students should note that places in some papers will be limited and that preference will be given to applications received by the appropriate deadlines.

Application forms are available from the Student Information Centre in the Gateway building, or online. Academic advice is available through the individual Faculties.

MEDICAL AND TRAVEL INSURANCE – HOW DO I GET IT?International students must have appropriate and current medical and travel insurance while studying in New Zealand. This is outlined in our Ministry of Educations Code of Practice for the Pastoral Care of International Students. Your insurance must be continuous for your full period of study in New Zealand. Without appropriate insurance you will not be able to enrol.

STUDENTSAFE-UNIVERSITY MEDICAL & TRAVEL INSURANCE

The University of Waikato is responsible for ensuring that all our international students have insurance. We have tried to make the process as simple as possible for you so we have selected Studentsafe-University (underwritten by Vero) as our preferred insurance policy for international students. Studentsafe-University offers excellent health and travel insurance benefits as outlined by the Code of Practice guidelines. We are confident in the quality of this provider and the extent of the cover. For more information go to: www.waikato.ac.nz/international/policies/insurance.shtml

The Studentsafe-University premium in 2010 is $264.603 per semester.

» For students studying for a limited number of weeks (such as English language students), rates will be calculated to cover the duration of your studies (minimum premium payable is two months)

» Premiums generally increase annually

ALTERNATIVE MEDICAL & TRAVEL INSURANCE

We have found that many insurance policies do not meet the Code of Practice criteria for insurance. The University has therefore decided we will only accept policies that are 100% compliant with the Code of Practice guidelines. There are a limited number of alternative insurance policies we will accept. Please go to our website for details on these policies and for further information: www.waikato.ac.nz/international/policies/insurance.shtml

If you choose to insure yourself with another approved provider, you must supply the University with a Certificate of Insurance as proof of insurance cover prior to your enrolment.




INSURING YOUR FAMILY

We highly recommend that you also purchase medical and travel insurance for your family if they travel to New Zealand with you. If you have children who are studying in New Zealand schools, it will be compulsory for them to have insurance cover. You can choose to insure your family under the Studentsafe-University policy for an additional cost (for more details go to www.waikato.ac.nz/international/policies/familyPolicies.shtml), or you can find another insurer and arrange this yourself.

OTHER SERVICES ON CAMPUS

STUDENT INFORMATION CENTRE - HAMILTON CAMPUS

The friendly staff at the Student Information Centre provide information and advice to current and prospective students of the University of Waikato. The Student Information Centre is located downstairs in the Gateway Building, University of Waikato, Gate 5, Hillcrest Road, Hamilton. They are the first point of contact for enquiries relating to enrolment, fees, change of programme, student payments, graduation, examination and assessment. Open: 8.30am to 5.00pm Monday to Friday

Phone +64 7 838 4176 (within NZ) 0800 WAIKATO (0800 924 528)

Fax +64 7 838 4370 Email [email protected]

TAURANGA CAMPUSThe Tauranga Campus offers all your essential academic, health and other services.

These services are offered in conjunction with the Bay of Plenty Polytechnic mainly on

the Windermere campus. More details can be found at www.uwt.waikato.ac.nz

Services and Support

Student Representatives

Childcare and Kohanga Reo

Health and Safety

Maori Liaison and Support Services

Student Recruitment Advisor

Information Centre

Library Services

Accommodation

Learning Support

Career Worx

Concerns & Complaints

Disability Services

Kahurangi Learning Worx

E-Services



STUDENT HEALTH SERVICES

There are four doctors, three nurses and a receptionist to look after your healthcare needs at the Student Health Services. They will charge the costs of visits directly to your insurance (if covered) so in most cases you don’t have to pay any money. Staff members have had plenty of experience with students and are happy to discuss any health concerns that you may have; these include sickness, injury, health maintenance, vaccination, contraception, cervical smears and STI checks.

The service is open Monday 9am - 5pm and Tuesday - Friday 8.30am - 5pm throughout the year. Appointments can be made at the reception desk or by phoning 07 838 4037.

There is also a pharmacy on campus where you can purchase medicine.

Student Health Services

Phone: +64 7 838 4037 Fax: +64 7 838 4706 Email: [email protected]

Important Health Information

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health, and can be viewed on their website at www.moh.govt.nz/eligibility.

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at www.acc.co.nz.

STUDENT COUNSELLING SERVICE

Counsellors can help with a range of problems by helping you find solutions that suit you. This can be done by talking, or by the use of art or action methods. We have trained counsellors to help you whenever something is interfering with your ability to study. For more information visit www.waikato.ac.nz/sasd/health/counselling.shtml.

STUDENT WITH DISABILITIES

Disability Support Services provides students with disabilities access to a range of services, including lecture material, learning support, alternative examination arrangements, access to assistive technology, alternative formatting, ergonomic furniture, hearing equipment, specialist staffing and much more. For international students requiring some of the disability support services there will be a charge.

WAIKATO PATHWAYS COLLEGE

Waikato Pathways College runs bridging programmes and Student Learning. Within the English Language and Foundation Studies programmes, Academic Advisors are available who can help with any issues related to your course of study.

Hamilton Office: LAIN Building, Gate 1, Knighton Road, Hamilton

Tauranga Office: Level 1, University of Waikato at Tauranga, 142-144 Durham Street, Tauranga



ACADEMIC SUPPORT/STUDENT LEARNING SKILLS

The friendly tutors at Student Learning will be able to help when you have difficulty with an assignment or just want to develop a particular skill such as essay writing, note-taking or exam preparation. These services are free and include one-to-one appointments, daily drop-in sessions and regular learning skills tutorials.

For more information about how the team at Student Learning Support Unit can help you, visit www.waikato.ac.nz/pathways.

COURSE ADVICE AND PLANNING

Students who require assistance to plan programmes of study, want to change courses, or for general academic advice can see the Academic Advisor in their Faculty.

CONNECT ONLINE

You can connect with the University of Waikato online to keep up to date with latest news and events, get in touch with current and prospective international students, start discussions, ask questions, view photos and videos on Facebook, Twitter, iTunes U and YouTube. Find out more at www.waikato.ac.nz/international/students/prospective/connect.shtml.

UNI REC CENTRE

The Uni Rec Centre’s aim is to provide quality opportunities to participate in activities. These activities include social sports, personal training and exercise consultancy and activity courses such as yoga, Pilates and kickboxing. Find out more at www.unirec.co.nz

CAREERS AND EMPLOYMENT CENTRE

The Careers Office provides free seminars on planning your future, polishing your CV and job searching, and organises careers fairs throughout the year. Their website is www.waikato.ac.nz/sasd/careers/. To work in New Zealand, you must have a work permit or a “variation” to work on your student permit and employers will need to see this. Please check the New Zealand Immigration Service website at www.immigration.govt.nz for the most up-to-date information.



STUDENT JOB SEARCH

SJS is a not-for-profit organisation which helps students gain work experience and fund their studies. They place a wide range of roles over flexible durations which include one-off, casual, fixed term, ongoing part-time and full-time.

A wide variety of jobs are advertised, such as shop assistance, cleaning jobs, tutors, child minders and many more. You must be eligible to work under your student permit and you cannot work for more than 20 hours per week during the academic year (due to your permit restrictions).

CITIZEN ADVICE BUREAU

The Citizens Advice Bureau offers free and confidential advice to assist students on almost any issue including consumer rights, insurance, car repairs, tenancy, legal advice and much more. If they cannot provide the assistance you are looking for they will discuss your options with you and provide you with the contact details for the organisation or service that will help you further. They are located on campus in the Cowshed No. 5 Dairy and work Monday to Friday 1:00pm to 3:00pm during the academic year.

ACCOMMODATION SERVICES

Waikato University provides an Accommodation Advisory Service to assist you in matters relating to your accommodation during university study. If you seek further advice, call the Accommodation Advisory Service on +64 7 838 4231, or go to www.waikato.ac.nz/sasd/acso/.

FINANCIAL ADVISORY SERVICE

The Student Financial Advisor is located in the Accommodation and Conference Services Office and is available to assist you if you need help in managing your budget or are in financial difficulties.

Appointments to see the Student Financial Adviser can be made by the Accommodation and Conference Services receptionist on 07 838 4084, the Student Services receptionist on 07 838 4201, at the Gateway Information Centre, or by calling the Student Financial Advisor direct on 07 838 4910.

CHAPLAINCY

There is a chaplaincy service available at Waikato. The Lady Goodfellow Chapel is set aside for student and staff quiet times of meditation between 8.00-9.00am and 5.00-6.00pm Monday to Friday. This service is available to students of all religious backgrounds in the spirit of mutual respect and deepening understanding.

MUSLIM PRAYER ROOM

There are two Muslim prayer rooms on campus, one for male and one for female students. They are both located in the main “L-Block” Lecture theatre complex. Any students wishing to use a prayer room must request swipe card access from the Security Office. In Hamilton there is a growing Islamic community with a Mosque for religious worship close to the University campus.

There is also a Muslim Association for the Waikato which you can contact by email: [email protected]. To find out more about the Federation of Islamic Associations of New Zealand, you should visit the following website www.fianz.co.nz.



WAIKATO STUDENT UNION

The WSU aims to be the student voice in the University. All students pay a compulsory student union levy and the WSU represents student interests and advocates for student rights. The WSU aims to make sure you get the best possible education and have the best possible time doing it. They also have staff that organise events, provide advocacy and hardship support. As well as this, they have Union affiliated clubs - a great way to make the most of your time at Waikato is to join or start a club – check out their website for more details www.wsu.org.nz.



After the initial excitement of arriving in Hamilton, it is common for students to experience some feelings of isolation and homesickness. This is a period of adjustment everyone goes through. There are plenty of people to help you through times of uncertainty. The staff at Waikato International will be available to talk to you about any issues that concern you or refer you to the right people on campus.

It is a big step to go and live in another country. The weather, geography, culture, system of education and food are probably different from your own country. It takes time to understand your new surroundings. Have confidence in yourself and use the first few months constructively.

Start familiarising yourself with your new surroundings, try different foods and find out what’s happening in the area. This is a useful website that lists what’s happening in Hamilton and the Waikato Region for the year: www.whatsonhamilton.co.nz/. For general information about New Zealand as a tourism destination, please visit www.tourism.org.nz.

CLIMATE The temperature in Hamilton generally ranges from 0-15 degrees Celsius in winter to 15-25 degrees Celsius in summer. It often feels quite damp in the winter and hot in summer because of the relatively high humidity. Most New Zealand houses do not have central heating but are well insulated against the cold weather. Many New Zealanders choose to wear more clothes inside their houses rather than leave the heater on for long periods of time. The summer months are December, January, February. Winter months are June, July and August. The weather can change quickly at any time of the year so most New Zealanders have their raincoats and umbrellas ready even in summer!

CLOTHINGMake sure you have warm clothes such as woollen jerseys (sweaters), sweatshirts, trousers ( jeans), woollen socks, scarves, gloves. In the summer months (November - March), most students wear t-shirts, skirts, shorts, jeans or light cotton clothing as the humidity is quite high. Although New Zealand students dress quite casually (informally), we recommend that you bring at least one formal outfit for special occasions. You are also encouraged to bring national costumes for cultural functions.

FOOD Hamilton has a variety of places where you can find familiar food. You can easily find foodstuffs in supermarkets and corner stores.

If you are looking for items which are not in supermarkets, then try the specialty stores. There are Thai, Chinese and Indian stores to name a few. There is also a halal butcher close to the University.

The amount you spend on food depends on what you include in your shopping basket. You will find fresh fruit and vegetables, grains, meat, fish and poultry in supermarkets.

Eating out can be expensive so living independently as a student is a great way to develop cooking skills which you will keep forever.

SETTLING IN AND LIVING IN NEW ZEALAND


TELLING THE TIMENew Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time). In summer, New Zealand uses ‘daylight saving’, with clocks put forward one hour to GMT+13. Daylight saving begins on the last Sunday in September and ends on the first Sunday of the following April, when clocks are put back to GMT+12.

ELECTRICITY AND ACCESSORIESElectricity is supplied throughout New Zealand at 230/240 volts, 50 hertz. Most hotels and motels provide 110 volt AC sockets (rated at 20 watts) for electric razors only. For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option. Please note that power outlets only accept flat three or two-pin plugs, depending on whether an earth connection is fitted.

Small appliances are inexpensive in New Zealand (e.g. hair dryers, clock-radios etc) so we recommend you buy them when you arrive.

RELIGIONMost major cities, including Hamilton, have churches, temples, mosques, synagogues and centres of worship for most religions. New Zealand observes most Christian holidays.

HOLIDAYS Please do not plan to travel home during the academic year (unless necessary). Examinations are compulsory and you must not travel during those times. So when you book your return flight, make sure it is after the examination period. The University is closed on Saturdays and Sundays and on public holidays.

SPORTING AND RECREATIONAL FACILITIES With such an abundance of open space accessible to everyone, sports are important activities for many people. Rugby is very popular in New Zealand, but many other sports have a large following, such as cricket, rowing, netball and basketball.

The wide open spaces and national parks have influenced New Zealanders’ love of outdoor activities. Tramping (hiking) camping and skiing are all popular activities. There are hundreds of beaches, ideal for swimming and diving.

SOCIAL AND CULTURAL ACTIVITIESNew Zealanders come from many ethnic backgrounds including Māori, European, Asian and Pacific Islanders. Various social and cultural events are celebrated throughout the year. These events include concerts, operas, art exhibitions, food and wine festivals, Asian festivals, Māori cultural gatherings and many others. Visit www.whatsonhamilton.co.nz for information on local events.



GENERAL SAFETY REMINDERS» Do not walk alone at night, especially in dark places or parks

» Let someone know where you are going and when you will return

» Only carry small amounts of cash

» Carry a phone or phone card with you in case of problems

» Carry a phone number for a taxi company in case you need transport home

» Never leave your bag or wallet unattended. Carry them with you at all times, or in your car

» Make sure you keep your passport and any other important documents in a safe place, preferably a locked drawer or cupboard

» If you are in a bar or night club do not leave your drink unattended. Occasionally there is a “drink spiking” problem where someone puts drugs in the drink when you are not looking. It is a good idea to buy your own drinks

» If you have a cell phone let your homestay family/friends know the number. Carry it with you at all times

» Make sure to lock up your house/room if you are at home alone at night, or going out

YOU AND THE NEW ZEALAND LAWWhile you are living in New Zealand, you will have to observe New Zealand law. If you break New Zealand law, there may be serious consequences for you such as having a conviction, being sentenced to prison, or having your student permit revoked and being sent back to your home country. At your orientation programme once you arrive in New Zealand we will tell you about some of the laws in New Zealand. If you find yourself in trouble while you are here, services can be provided to you and information is readily available through Waikato International.

DRIVING IN NEW ZEALAND You can legally drive in New Zealand for up to 12 months if you have either a current driver’s licence from your home country or an International Driving Permit (IDP). After 12 months you are required to convert to a New Zealand licence.

Make sure your driver’s licence is current. If your licence is not in English, you must bring an English translation with you or obtain an IDP. A translation of your overseas licence or permit can be issued by:

» the New Zealand Translation Service, or

» a diplomatic representative at a high commission, embassy or consulate, or the authority that issued your overseas licence (an international driving permit may be acceptable as a translation)

The common legal age to rent a car in New Zealand is 21 years.

Road Rules

New Zealanders drive on the left-hand side of the road. Drivers give way (or yield) to all traffic crossing or approaching from the right. For more information, please visit www.nzta.govt.nz/resources/roadcode/.



MONEY MATTERS

CURRENCY

New Zealand’s unit of currency is the New Zealand dollar (NZ$). Coins have values of 10, 20 and 50 cents and $1 and $2. Notes have values of $5, $10, $20, $50 and $100. There is no restriction on the amount of foreign currency that can be brought in or taken out of New Zealand. However, every person who carries more than NZ$10,000 in cash in or out of New Zealand is required to complete a Border Cash Report. Foreign currency can easily be exchanged at banks, New Zealand Post shops, some hotels and bureau de change kiosks, which are found at international airports and most city centres. All major credit cards can be used in New Zealand. Travellers cheques are accepted at hotels, banks and some stores.

OPENING A BANK ACCOUNT

Every bank offers a range of accounts - from high transaction to savings accounts - but they may have special conditions for migrants. Some banks have multilingual staff to help you. Once you have decided which bank would be your best option, opening an account is a simple proc-ess. You will need to fill out some paperwork, and the bank will ask you to provide proof of a per-manent address. Usually photographic identification such as a passport or a driver’s licence will also be required. Most banks will have an account operating for new customers within two days. The University of Waikato has a branch of ASB Bank and The National Bank in the main shopping area in the centre of the campus. ANZ and Westpac ATM machines are also available on campus.

TAXATION

The Inland Revenue Department (IRD) is employed by the New Zealand government to collect taxes. You may incur tax if you:

» hold a New Zealand bank account which earns interests

» work in New Zealand

You will need to apply for an IRD tax number so that you are taxed at the correct rates.

You can download an application form for an IRD tax number from www.ird.govt.nz or freephone 0800 227 774.

PAYING MONEY TO THE UNIVERSITY

There are several options available for payment of your tuition fees, accommodation deposits and living costs:

» bank transfer

» credit card

» cheque or bank Draft

Please note that it can take up to six weeks for international funds transfers or bank drafts to clear in the New Zealand banks so you may not be able to access this money right away on arrival in NZ.

For full information on ways to pay your money to the University, go to www.waikato.ac.nz/international/ “Fees and Costs” and then “Method of Payment”.



Most international students tend to look back at the time they spent studying and living in New Zealand as a challenging yet rewarding experience. Don’t forget that it takes time to get used to a new environment, so take your time and always ask us at Waikato International if you are not sure.

While your studies are very important, don’t forget to take time out to get involved in activities on and off-campus, see new places, meet people and broaden your horizons. This will make your time at the University of Waikato go very fast and the experiences will be memorable. You will be among other international and local students, all experiencing a new environment and for some, leaving home for the first time.

There will also be challenging times where you may be homesick, stressed, discouraged and feeling down. If you feel that your studies are affected, ask for help, don’t wait until the last minute to seek advice or assistance with any difficulties, whether it is personal or academic. Don’t forget that small problems can become big problems if they are not dealt with quickly. Remember, there are many people and organisations who are happy to help you while you are here - just ask.

All the best!

5 January University Opens

A FINAL WORD

5 January University Opens


5 January Summer School begins

01 February Anniversary Day - Public Holiday

06 February Waitangi Day - Public Holiday

15 -19 Feb Summer School Exams

22 February Enrolment in person week begins and Orientation begins

24 February University wide Powhiri

1 March A Semester starts

2 April Good Friday – Public Holiday

5-6 April Easter Monday and University Holiday

5-6 April No classes

21 April Kīngitanga Day (Student Holiday)

25 April ANZAC Day - Public Holiday

7 June Queen’s Birthday - Public Holiday

7-11 June Study Week

14 - 26 June Examinations

28 June - 2 Jul No classes

6 -10 July Enrolment and Orientation Week

12 July B Semester starts

23 Aug - 3 Sept No classes

18 - 21October Study Week

25 October Labour Day – Public Holiday

26 Oct - 6 Nov B Semester and Full Year Examinations

1 Nov Summer School 2 begins

17 Dec University closed for summer break

UNIVERSITY CALENDAR 2010


5 January Summer Opens

5 January Summer School begins

31 Jan Anniversary Day - Public Holiday

06 February Waitangi Day - Public Holiday

14 -25 Feb Summer School Exams

21 February Enrolment in person week begins and Orientation begins

23 February University wide Powhiri

28 Feb A Semester starts


22 April Good Friday – Public Holiday

25-26 April Easter Monday and University Holiday

18-29 April No classes


25 April ANZAC Day - Public Holiday

6 June Queen’s Birthday - Public Holiday

6-10 June Study Week

13 - 24 June Examinations

27 June - 8 Jul No classes

4 -8 July Enrolment and Orientation Week

11 July B Semester starts

22 Aug - 2 Sept No classes

17 - 21October Study Week

24 October Labour Day – Public Holiday

24 Oct - 4 Nov B Semester and Full Year Examinations

7 Nov Summer School 2 begins

22 Dec University closed for summer break

UNIVERSITY CALENDAR 2011


UNIVERSITY OF WAIKATO – HAMILTON CAMPUS MAP

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NOTES

CONTACT DETAILS


Physical location


1st Floor

Student Union Building

Gate 1, Knighton Road

Hamilton

New Zealand

Mailing address



Private Bag 3105

Hamilton 3240

New Zealand

Email: [email protected]

Web: www.waikato.ac.nz/international/

Phone: +64 7 838 4439

Fax: +64 7 838 4269

EMERGENCY AFTER-HOURS NUMBERS

Within New Zealand: 0800 Waikato (0800 924 5286)

Outside New Zealand: +64 7 856 2889

Tauranga Campus: 021 495 989 (within NZ)

The University of Waikato has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at www.minedu.govt.nz/goto/international

N E W N E W Z E A L A N D I D E A S

The University of Waikato Waikato InternationalPrivate Bag 3105 Telephone: +64 7 838 4439Hamilton 3240 Facsimilie: +64 7 838 4269New Zealand Email: [email protected]: www.waikato.ac.nz Website: www.waikato.ac.nz/international/

©The University of Waikato, June 2010

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