presenters: lois fried, cpp chris burley, sr. director of learning, adp,llc october 9, 2015
TRANSCRIPT
Succession Planning and Emerging
GenerationsPresenters: Lois Fried, CPPChris Burley, Sr. Director of Learning, ADP,LLCOctober 9, 2015
•Succession Planning 101
•21st century events driving succession planning
•Defining the generations and what defines them
•Understand how social experiences have shaped them
•Putting it all together
Objectives
Succession planning is:•A means of identifying critical management
leadership positions to ensure continuity, retain & develop intellectual capital for the future, and encourage individual advancement.
•A talent management strategy to help identify and foster the development of high-potential employees.
Succession Planning Defined
•Diverse workforce •Tightening labor market
•Shortage of qualified candidates
•Demand for training and development
•Global Market
Fueling Succession Planning
Generations at Work
Who was on the radio when you were in High School?
• Elvis, Guy Mitchell, Dean Martin, Pat Boone, Platters
• Simon and Garfunkel, Don McLean, Hendrix, Led Zeppelin
• Sinead O'Connor, Bell Biv Devoe, Nirvana, Beastie Boys,
• Coldplay, Outkast, Dave Mathews Band, Train
Music
•Generational differences influence behavior; however, this does not mean that generational differences determine adult interactions.
•There are a host of other variables that impact behavior and outcomes.
•Generational differences represent only one of these factors.
Disclaimer
•68 million
•18M: 1901-1924
•Silent Majority 50M: 1925-1942
•Cusp: 1940-1945
Builders – Great Generation
•77 M
•1st Wave: 1943-1951
•2nd Wave: 1952-1960
•Cusp: 1960-1965
Baby Boomers
•44.6 M
•1961-1981
•Cusp: 1978-1983
Gen - X
•95 M
•1983-2002
Generation Y/Millennials
“Each generation imagines itself to be more intelligent than the one that went before it, and wiser that the one that comes after it.”
George Orwell
What Events Shaped the Builders? (Born 1901-1942)
•Great Depression
•New Deal, Large Government
•Winning WWII (half of all adult men were Vets)
•Move from farm to suburbs
•Development of Huge Companies
•Growth of Communication
What Events Shaped the Builders? (Born 1901-1942)
The Boomers?(Born1943-1960)
• Rock and Roll• Vietnam
• School Standardization
• Cold War
• Space travel
• Assassinations
• Women’s Liberation
• Woodstock
• Affluence
• Television
• Suburban schools
• Watergate
• Civil Rights
• Sexual Revolution
• Influenced by peers, schools and media as much as by parents
The Boomers?(Born1943-1960)
The Gen X?(Born 1961-1981)
• Divorce
• Recession
• Computers at home
• Fall of Berlin Wall
• Challenger
• Pan Am 103
• Libya
• Divorce
• 23% Interest rates
• Manufacturing goes oversees
• Global economic competition
• Discussed rather than memorized the Gettysburg address
• Zero-tolerance schools
• Aids
The Gen X?(Born 1961-1981)
Gen Y-Millennials?(Born 1981-2000)
• School shootings
• Highly Scheduled
• Expected a toy with their meal
• Went through school in teams
• Pervasive technology
• 9/11
• Oklahoma City
• Technology Boom
• Child focused world
• Clinton / Lewinsky
• Boomer parents emphasized self-esteem
Gen Y-Millennials?(Born 1981-2000)
Values and Behaviors
• Hard work
• Dedication & sacrifice
• Respect for rules
• Duty before pleasure
• Confidence in Leaders, Experts and Government
• Chain of Command
• Loyal, honorable, disciplined, patient
Values and Behaviors of Builders
• Optimism
• Team orientation
• Personal gratification
• Involvement
• Personal growth
• Focused on Self Improvement
• “Nuclear Families• High Expectations
• Challenge Authority
• Competitive
• Emphasis on fairness
• Process and Procedure
• Workaholic
Values and Behaviors of Boomers
• Diversity
• Techno literacy
• Fun and informality
• Self-reliance
• Pragmatism
• Have seen Org. loyalty doesn’t pay off
• First generation to not do as
well as their parents• Less influence politically
• Expect bad things to happen
• Get Real
• “Family” isn't necessarily Family
• Prefer email to phone
Values and Behaviors of Gen X
• Optimistic
• Feel civic duty
• Confident
• Achievement oriented
• Respect for diversity
• Realistic
• Informal
• Multi-taskers• Comfortable in networks
• Will have multiple careers
• Raised with lots of choices
• Realize life could end at any moment - want to make a difference
• Expect things to be “right” at work
• Huge voting block
Values and Behaviors of Millennials (Gen Y)
Generational Behaviors
Builders: “Always be faithful”
Boomers: “Do your own thing”
Gen X: “Get real”
Millennials (Gen Y): “Believe in yourself”
General Themes of Each Generation
Builders: do what you have to so you can give your family a better life
Boomers: work hard and get ahead
Gen X: work as hard as you have to and get a life
Millennials/Gen Y: work, but make a difference
Views of Work
Builders:
Team Player - work as a team under the chain of command
Boomers:
Individual - do your own work, but play by the rules
Gen X:
Individual - do what needs to be done in the fastest way
Millennials/Gen Y:
Team Player - work in teams, everyone counts
Views of Work Relationships
Builders: I want to know I did my duty and I belong here.
Boomers: I want status or recognition, a window, perks.
Gen X: I want options.
Millennials/Gen Y: I want meaning and significance.
Rewards
Builders: School of hard knocks
Boomers: As a reward
Busters: Prepare me to leave, and I’ll stay
Millennials/Gen Y: Duh?!
Training
Builders: No news is good news
Boomers: Feedback once a year and lots of documentation
Gen X: Sorry to interrupt but how am I doing?
Millennials/Gen Y: Feedback whenever I want it at the push of a button
Feedback
Pop Quiz
Pick the statement that would best describe a Baby Boomer’s approach to decision making:
• We work through the options and decide together.
• Whoever is the most savvy on this topic decides.
• We follow a process and the boss ultimately decides.
• The boss decides
Boomers and Decision Making
Pick the response that a Gen X’er would say about work ethic:
• Work 9 to 5 and stay late with overtime.
• It’s a 24/7 world so I'm leaving at 5. I can log on tonight.
• Work 8 to 6 and then take it home.
• Do the required work, then take it home if you have to.
Gen X and Work Ethic
Who will get more done if it’s “fun”?
• Builders
• Boomers
• Gen X
• Millennials
Work and Fun!
What kinds of employers are going to be most impressed by your credentials?
• Builders
• Boomers
• Gen X
• Gen Y
Employer Views of Generations
Which generation is most likely to interrupt during a presentation?
• Builders
• Boomers
• Gen X
• Gen Y
The Generations Most Likely to…
Which of the 2 generations are the most loyal to their boss and company?
• Boomers and Millennials
• Gen X and Builders
• Builders and Boomers
• Gen Y and Builders
Generations & Company Loyalty
Putting it All Together
Demystifying the Millennials•Millennials expect more compensation and faster
promotion than other generations…•6%X,3% all others.
•Millennials use technology at work more than•other generations…33%X, 35%Y, 30%Boomers
•Millennials are more likely to accept a new job than other generations for almost any reason…57%X,52%Y, 44% Boomers
Putting it All Together
•Provide Accurate, Ongoing Feedback on Performance and Potential
•Access capabilities and determine options
•Demonstrate Realistic Career Paths
•Use Millennials to Provide Feedback on Technology Platforms-reverse mentoring
•Hold Frequent Career Discussions
The Succession PlanningProcess
•Taking action•Assessing individual skills and abilities•Onus is on the employee•Knowing when to stay on course, take a turn
or set off in a new direction•Building technical skills•Mastering functional skills•Developing organizational skills•Communication and collaboration
Career Planning…It’s on you
Questions
Thank you and please remember to complete your evaluation for this session.