program and portfolio management maturity - by algin erozan - icompetences ppm2013

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Page 1: Program and Portfolio Management Maturity - By Algin Erozan - iCompetences PPM2013

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Project,ProgramandPor/olio

ManagementMaturity

AlginErozan,PMP

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MaturityisNotWhenWeStartSpeakingBigThings….ButActuallyItIs,WhenWeStart

UnderstandingSmallThings….

Unknownquote

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Agenda

•  Whymaturity?

•  Organiza0onalMaturity

•  ProjectManagementMaturity

•  MaturityModels(CMM,PMMM,P3M3,OPM3)

•  TheroleofPMO(Project,Program&PorBolioManagementOffices)

•  Howtodeterminetheorganiza0onalProject,ProgramandPorBolioManagementmaturitylevel?

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Whymaturity?

•  Individualsaretryingtogetbenefitfrommaturity.

•  Organiza0onalmaturityisalsoimportant.Organiza0onsalsogetbenefitfrommatureprocesses.

•  Organiza0onalmaturityenablesanorganiza0onto:

 – Transformorganiza0onalstrategyintosuccess

 – Developbusinessimprovement

 – Getcompe00veadvantage

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Organiza<onalMaturity•  Organiza0onalmaturityistheleveloforganiza0on’s

readinessandexperienceinrela0ontopeople,processes,

technologiesandconsistentmeasurementprac0ces.•  Organiza0onalMaturityistheprocessofrefiningbusiness

processestoensuresuccess.

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TypicalOrganiza<onalEnvironment

PorBolio

PorBolios

Programs

Program

Projects

Project

Projects

Programs

OtherWorks

Projects&ProgramsarepartofaProjectPorBolio

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PorBolios

Programs

Projects

OtherWork

INPUT

Strategic

Plan&

Resources

OUTPUT

Strategy

Delivery

TypicalOrganiza<onalEnvironment

StrategicPlan&Delivery

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ProjectManagementMaturity•  Organiza0onalProjectManagementMaturity

Modelisyourguidetoachieving

organiza0onalmaturity.Usethematurity

modeltoimproveyourprocesses,and

increaseandmeasureyourmaturityagainsta

comprehensivesetoforganiza0onalbestprac0ces.

•  Weneedeffec0vePMprocesses

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WithoutEffec<vePMPrac<ces

•  Morethan3%Percentofprojectscancelled.

•  Morethan8%Percentofprojectsoverschedule,overbudget.

•  Asaresultwecannotcometosuccessfulpointwithouteffec0vePMprocesses

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MaturityModels

•  CMM(CapabilityMaturityModel-CarnegieMellon

UniversitySo[wareEngineeringIns0tute)•  PMMM(ProjectManagementMaturityModel-IIL/

HaroldKerzner)

•  P3M3(PorBolio,Programme,andProjectManagementMaturityModel-OGC/OfficeofGovernment

CommerceUK)

•  OPM3(Organiza0onalProjectManagementMaturity

Model-PMI/ProjectManagementIns0tute)

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CMM(CapabilityMaturityModel)•  RecognizedasastandardforITindustry

•  In2,theSW-CMMwasupgradedto

CMMI®(CapabilityMaturityModel

Integra0on).

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  P r o c e s

 s

  I m p r o  v

 e m e n t

Level 4

Benchmarking

  P r o c e s

 s

 C o n t r

 o  l

Level 3

Singular Methodology

  P r o c e s

 s

  D e f  i n  i t

  i o n

Level 2Common

Processes

  B a s  i c

  K  n o  w

  l e d g  e

Level 1

CommonLanguage

Level 5Continuous

Improvement

q Scope/Integration Management

qTime Managementq Cost Management

q Human Resource Management

q Embryonic

q Executive Management Acceptance

q Line Management Acceptance

q Growth

q Maturity

q Integrated Processes

q Culture

q Management Support

q Training and Educationq Informal Project Management

q Behavioral Excellence

q Quantitative Benchmarking

q Qualitative Benchmarking

q Existing Process Improvement

q Integrated Process Improvements

q Behavioral Issues

q Benchmarking

q Managerial Issues

q Procurement Management

qQuality Managementq Risk Management

q Communication Management

KerznerProjectManagementMaturityModel

(PMMM)

Similarinappearanceto

SEICMM

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P3M3

MaturityLevelsP3M3usesafive-levelmaturityframeworkandthe

fiveMaturityLevelsare:

Level1–awarenessofprocess

Level2–repeatableprocess

Level3–definedprocess

Level4–managedprocessLevel5–op0mizedprocess

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OPM3:FivePMProcessGroups

xThreeDomainsxFourLevels

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OPM3

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OPM3

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Level1

Ini0al

AdHoc

Level2

Planned&

Repeatable

Level3

Defined&

Organized

Level4

Integrated&

Managed

Level5

Op0mized&Sustained

GENERALMATURITYMODEL

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CurrentSitua<on

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Level1Ini<alAdHoc

•  NoDefinedProcess

•  Discre0onary

•  AbandonedinCrisis

•  SucessdependsonHeroicEfforts

•  NoPMTools

•  ZeroGovernance

• UnpredictableResults.

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Level2Planned&Repeatable

•  PMTraining

• asicPMProcess

•  NotConsistent

•  ProjectPlans

• ResourceConflicts

•  SimplePMTools

•  ProjectSponsor

•  PMResults.

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Level3Defined&Organized

•  FormalPMTraining

•  FormalPMProcess•  Monitors&Controls

•  ManagedPlans

•  StandardizedTools

•  Exec.PMSupport•  SimpleProjectPriority

•  ProjectResults.

•  Projectgroupsworktogether

•  Dataissystema0callysharedacrosstheprojects

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Level4Integrated&Managed

•  CareerPath

•  IntegratedProjects•  Programs

•  EnterpriseResources

•  Quan0fiedProject: – Selec0on

 – Priori0za0on

•  EnterprisePMTools

•  PredictableResults.

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Level5Op<mized&Sustained

•  PMCQI(con0nuousqualityimprovement)

•  CorporateTraining: –  AdvancedPMSkills

 –  LeadershipSkills

 –  Cer0fica0on

•  PMCoreProcesses

•  PMStrategicPlan

•  Strongteamwork

•  FocususinessValue

•  Dataisusedtoevaluateandselectprocessimprovements

•  Newtechnologiesareusedanddeployed

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TheroleofthePMO

 –  Deployingsuccessfulprojects,programsandporBoliosdepends

alotonthematurityoftheorganiza0on.

 –  Generally,theroleoftheproject/program/porBolio

managementoffice(PMO)willbetosupportthestrategyand

strategicdirec0onofthecompany. –  HavingthePMOasaseparateofficefromotherbusinessunitsis

agoodthingasithelpstheofficemaintainneutralityand

harnessesbusinessresourcesinamorecohesivemanner.

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PMOinOrganiza<on

ChiefExecu0ve

Func0onalManager Func0onalManager Func0onalManager PMO

STAFF

STAFF

STAFF

STAFF

STAFF

STAFF

STAFF

STAFF

STAFF

PM

PM

PM

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ProjectManagementOffice

•  Improvedcollabora0ononcross-businessunit

projects•  Increasedvisibilityofprojectperformanceacross

thecompany

•  Enhancedcareerpathingforprojectmanagers•  Streamlinedprojectbudge0ngandapproval

process

• Standardizedprojectmetricsandmethodology

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ProgramManagementOffice

•  Organizeprojectsintogroupings

•  Comparebenefitsbetweenprojects

•  Examinethedependencybetweenpojects

•  Facilitateprogramrepor0ng•  alanceresourcesamongprograms

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Por/olioManagementOffice

•  Usuallyadedicatedcommieewhoreview

projectsonaregularbasis•  Comprisedofmembersrepresen0ngfinance,IT,

compliance,Legal,usiness

•  Membersarenormallyattheexecu0velevelof

theorganiza0on.•  TheydetermineRoI,RateofReturn,Strategic

Priority

•  Theyques0onnewprojectspriortoreceiving

capitalappropria0onorfunding

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Determinethelevelofmaturity

•  Howdoestheorganiza0ondetermineits

currentlevelofmaturity?ydoingAssessment!

•  Youshouldknowwhereyouare?

•  Youhavetoseewheretogo?

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Howtodotheassessment?

•  ProjectManagementexpertsperformthematurityassessmentby: – UsingsometoolslikeOPM3,PMMM,CMM,P3M3

 – Staffinterviews

 – Surveyevalua0on

 – enchmarkingincomparisontoestablishedstandards

ThecurrentmaturityisdeterminedbyperformingadetailedmaturityassessmentoforganizaEon’s

capability,weaknesses,andoverallbusiness

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Howtodeterminetheorganiza<onalProject,ProgramandPor/olioManagementmaturitylevel?

•  Therearesomematuritymodels(OPM3,CMM,PMMM,P3M3etc.)toevaluateandtrackanorganiza0on

•  Someques0onstoconsiderare:

 –  Arethebusinessprocesseswithintheorganiza0onrepeatable?

 –  Isanyprojectmethodologyfollowed?

 –  Isanyprojectdatacaptured?AnySo[waretoolsused?

 –  Howareprojectschosenandini0ated?

 –  Howareprojectrolesdetermined?

 –  Howisprojectinforma0oncommunicated?

 –  Howaretheexecu0vesintheorganiza0onkeptinformedontheprojects?

 –  Aretherecer0fiedprojectmanagersintheorganiza0on?

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AssesstheMaturity ImprovetheMaturity

Assessing&ImprovingMaturity

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Whatdoyouthink?

Howmatureyourorganiza<on?

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ThankYou

[email protected]

[email protected]@gmail.com

+90.555.2556831

www.alginerozan.com

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Reference•  CarnegieMellonUniversitySo[ware

EngineeringIns0tute

•  PMI-ProjectManagementIns0tute

•  OGC/OfficeofGovernmentCommerceUK

• Interna0onalAssocia0onofProjectandProgramManagement–IAPPM

•  Robbinsgioia

K i ht A i t