program and portfolio management maturity - by algin erozan - icompetences ppm2013
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7/29/2019 Program and Portfolio Management Maturity - By Algin Erozan - iCompetences PPM2013
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Project,ProgramandPor/olio
ManagementMaturity
AlginErozan,PMP
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MaturityisNotWhenWeStartSpeakingBigThings….ButActuallyItIs,WhenWeStart
UnderstandingSmallThings….
Unknownquote
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Agenda
• Whymaturity?
• Organiza0onalMaturity
• ProjectManagementMaturity
• MaturityModels(CMM,PMMM,P3M3,OPM3)
• TheroleofPMO(Project,Program&PorBolioManagementOffices)
• Howtodeterminetheorganiza0onalProject,ProgramandPorBolioManagementmaturitylevel?
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Whymaturity?
• Individualsaretryingtogetbenefitfrommaturity.
• Organiza0onalmaturityisalsoimportant.Organiza0onsalsogetbenefitfrommatureprocesses.
• Organiza0onalmaturityenablesanorganiza0onto:
– Transformorganiza0onalstrategyintosuccess
– Developbusinessimprovement
– Getcompe00veadvantage
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Organiza<onalMaturity• Organiza0onalmaturityistheleveloforganiza0on’s
readinessandexperienceinrela0ontopeople,processes,
technologiesandconsistentmeasurementprac0ces.• Organiza0onalMaturityistheprocessofrefiningbusiness
processestoensuresuccess.
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TypicalOrganiza<onalEnvironment
PorBolio
PorBolios
Programs
Program
Projects
Project
Projects
Programs
OtherWorks
Projects&ProgramsarepartofaProjectPorBolio
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PorBolios
Programs
Projects
OtherWork
INPUT
Strategic
Plan&
Resources
OUTPUT
Strategy
Delivery
TypicalOrganiza<onalEnvironment
StrategicPlan&Delivery
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ProjectManagementMaturity• Organiza0onalProjectManagementMaturity
Modelisyourguidetoachieving
organiza0onalmaturity.Usethematurity
modeltoimproveyourprocesses,and
increaseandmeasureyourmaturityagainsta
comprehensivesetoforganiza0onalbestprac0ces.
• Weneedeffec0vePMprocesses
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WithoutEffec<vePMPrac<ces
• Morethan3%Percentofprojectscancelled.
• Morethan8%Percentofprojectsoverschedule,overbudget.
• Asaresultwecannotcometosuccessfulpointwithouteffec0vePMprocesses
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MaturityModels
• CMM(CapabilityMaturityModel-CarnegieMellon
UniversitySo[wareEngineeringIns0tute)• PMMM(ProjectManagementMaturityModel-IIL/
HaroldKerzner)
• P3M3(PorBolio,Programme,andProjectManagementMaturityModel-OGC/OfficeofGovernment
CommerceUK)
• OPM3(Organiza0onalProjectManagementMaturity
Model-PMI/ProjectManagementIns0tute)
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CMM(CapabilityMaturityModel)• RecognizedasastandardforITindustry
• In2,theSW-CMMwasupgradedto
CMMI®(CapabilityMaturityModel
Integra0on).
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P r o c e s
s
I m p r o v
e m e n t
Level 4
Benchmarking
P r o c e s
s
C o n t r
o l
Level 3
Singular Methodology
P r o c e s
s
D e f i n i t
i o n
Level 2Common
Processes
B a s i c
K n o w
l e d g e
Level 1
CommonLanguage
Level 5Continuous
Improvement
q Scope/Integration Management
qTime Managementq Cost Management
q Human Resource Management
q Embryonic
q Executive Management Acceptance
q Line Management Acceptance
q Growth
q Maturity
q Integrated Processes
q Culture
q Management Support
q Training and Educationq Informal Project Management
q Behavioral Excellence
q Quantitative Benchmarking
q Qualitative Benchmarking
q Existing Process Improvement
q Integrated Process Improvements
q Behavioral Issues
q Benchmarking
q Managerial Issues
q Procurement Management
qQuality Managementq Risk Management
q Communication Management
KerznerProjectManagementMaturityModel
(PMMM)
Similarinappearanceto
SEICMM
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P3M3
MaturityLevelsP3M3usesafive-levelmaturityframeworkandthe
fiveMaturityLevelsare:
Level1–awarenessofprocess
Level2–repeatableprocess
Level3–definedprocess
Level4–managedprocessLevel5–op0mizedprocess
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OPM3:FivePMProcessGroups
xThreeDomainsxFourLevels
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OPM3
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OPM3
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Level1
Ini0al
AdHoc
Level2
Planned&
Repeatable
Level3
Defined&
Organized
Level4
Integrated&
Managed
Level5
Op0mized&Sustained
GENERALMATURITYMODEL
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CurrentSitua<on
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Level1Ini<alAdHoc
• NoDefinedProcess
• Discre0onary
• AbandonedinCrisis
• SucessdependsonHeroicEfforts
• NoPMTools
• ZeroGovernance
• UnpredictableResults.
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Level2Planned&Repeatable
• PMTraining
• asicPMProcess
• NotConsistent
• ProjectPlans
• ResourceConflicts
• SimplePMTools
• ProjectSponsor
• PMResults.
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Level3Defined&Organized
• FormalPMTraining
• FormalPMProcess• Monitors&Controls
• ManagedPlans
• StandardizedTools
• Exec.PMSupport• SimpleProjectPriority
• ProjectResults.
• Projectgroupsworktogether
• Dataissystema0callysharedacrosstheprojects
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Level4Integrated&Managed
• CareerPath
• IntegratedProjects• Programs
• EnterpriseResources
• Quan0fiedProject: – Selec0on
– Priori0za0on
• EnterprisePMTools
• PredictableResults.
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Level5Op<mized&Sustained
• PMCQI(con0nuousqualityimprovement)
• CorporateTraining: – AdvancedPMSkills
– LeadershipSkills
– Cer0fica0on
• PMCoreProcesses
• PMStrategicPlan
• Strongteamwork
• FocususinessValue
• Dataisusedtoevaluateandselectprocessimprovements
• Newtechnologiesareusedanddeployed
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TheroleofthePMO
– Deployingsuccessfulprojects,programsandporBoliosdepends
alotonthematurityoftheorganiza0on.
– Generally,theroleoftheproject/program/porBolio
managementoffice(PMO)willbetosupportthestrategyand
strategicdirec0onofthecompany. – HavingthePMOasaseparateofficefromotherbusinessunitsis
agoodthingasithelpstheofficemaintainneutralityand
harnessesbusinessresourcesinamorecohesivemanner.
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PMOinOrganiza<on
ChiefExecu0ve
Func0onalManager Func0onalManager Func0onalManager PMO
STAFF
STAFF
STAFF
STAFF
STAFF
STAFF
STAFF
STAFF
STAFF
PM
PM
PM
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ProjectManagementOffice
• Improvedcollabora0ononcross-businessunit
projects• Increasedvisibilityofprojectperformanceacross
thecompany
• Enhancedcareerpathingforprojectmanagers• Streamlinedprojectbudge0ngandapproval
process
• Standardizedprojectmetricsandmethodology
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ProgramManagementOffice
• Organizeprojectsintogroupings
• Comparebenefitsbetweenprojects
• Examinethedependencybetweenpojects
• Facilitateprogramrepor0ng• alanceresourcesamongprograms
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Por/olioManagementOffice
• Usuallyadedicatedcommieewhoreview
projectsonaregularbasis• Comprisedofmembersrepresen0ngfinance,IT,
compliance,Legal,usiness
• Membersarenormallyattheexecu0velevelof
theorganiza0on.• TheydetermineRoI,RateofReturn,Strategic
Priority
• Theyques0onnewprojectspriortoreceiving
capitalappropria0onorfunding
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Determinethelevelofmaturity
• Howdoestheorganiza0ondetermineits
currentlevelofmaturity?ydoingAssessment!
• Youshouldknowwhereyouare?
• Youhavetoseewheretogo?
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Howtodotheassessment?
• ProjectManagementexpertsperformthematurityassessmentby: – UsingsometoolslikeOPM3,PMMM,CMM,P3M3
– Staffinterviews
– Surveyevalua0on
– enchmarkingincomparisontoestablishedstandards
ThecurrentmaturityisdeterminedbyperformingadetailedmaturityassessmentoforganizaEon’s
capability,weaknesses,andoverallbusiness
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Howtodeterminetheorganiza<onalProject,ProgramandPor/olioManagementmaturitylevel?
• Therearesomematuritymodels(OPM3,CMM,PMMM,P3M3etc.)toevaluateandtrackanorganiza0on
• Someques0onstoconsiderare:
– Arethebusinessprocesseswithintheorganiza0onrepeatable?
– Isanyprojectmethodologyfollowed?
– Isanyprojectdatacaptured?AnySo[waretoolsused?
– Howareprojectschosenandini0ated?
– Howareprojectrolesdetermined?
– Howisprojectinforma0oncommunicated?
– Howaretheexecu0vesintheorganiza0onkeptinformedontheprojects?
– Aretherecer0fiedprojectmanagersintheorganiza0on?
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AssesstheMaturity ImprovetheMaturity
Assessing&ImprovingMaturity
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Whatdoyouthink?
Howmatureyourorganiza<on?
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ThankYou
[email protected]@gmail.com
+90.555.2556831
www.alginerozan.com
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Reference• CarnegieMellonUniversitySo[ware
EngineeringIns0tute
• PMI-ProjectManagementIns0tute
• OGC/OfficeofGovernmentCommerceUK
• Interna0onalAssocia0onofProjectandProgramManagement–IAPPM
• Robbinsgioia
•
K i ht A i t