project leadership skills that revolutionized the...

Project Leadership Skills that

Revolutionized the World

Joseph R. Luttrell, PMP

President / CEO EQ Seminars, LLC.

KIPMI Chapter Immediate Past President

IMS, LLC - U of L PM Delphi Instructor

Dale Carnegie Graduate Assistant

Operations Manager ASAP Supply Chain Automation

Has that Moment in History for

Revolution arrived for Us?

Recession Impact Solution PM Acceptance

1952 Federal Reserve tightens money supply to curb inflation.

Unemployment: 6.1% GDP Decline: 2.06%

Increase Taxes Dupont: CPM

US Navy: PERT

DoD: Uses Modern PM

Tech on Polaris Missile

1969 Budget cuts to address deficits from Vietnam War.

Unemployment: 6.1% GDP Decline: .6%

Increase Taxes Project Management

Institute Founded

1982 OPEC forms to manipulate global oil prices. *Interest rate 22%

Unemployment:

10.8%

GDP Decline:

2 .7%

Cut income taxes

from 72% to 33%

and deficit

spending.

PMBOK Introduced as a

white paper.

2001 .com bubble burst and 9/11 attacks

Unemployment:

6.3%

GDP Decline:

.3%

Increase consumer

debt w predatory

lending practices.

PMP Introduced

2002 – 50,000

2009 – 400,00

2009 Poor mortgage lending practices drives US debt crisis.

Unemployment:

10.2%

GDP Decline:

3.9%

Previous options

are off the table.

Free government is

in a state of peril.

Management & Leadership

1940s Governance Structures

CEO

Director Director Director

Functional Mgr Functional Mgr Functional Mgr

C-Level

VP

Direct Report Direct Report

C-Level

Director

Functional Mgr


VP

Technology Unleashed a Torrent of Capabilities

And the Age of Collaboration

Cell Phone

CD

DVD

Laptop

PDA

Internet

PDA Phone

Wireless

Sharepoint

Facebook, Youtube, Linked In

Management

Leadership

Level 5 Leadership Definition

Level 5 Executive

Builds enduring greatness through a paradoxical blend of

personal humility and professional will (aka. tenacity).

Level 2 Contributing Team Member

Contributes individual capabilities to the achievement of group

objectives and works effectively with others in a group setting.

Level 1 Highly Capable Individual

Makes productive contributions through talent, knowledge,

skill, and good work habits.

Level 3 Competent Manager

Organizes people and resources toward the effective and

efficient pursuit of predetermined objectives.

Level 4 Effective Leader

Catalyzes commitment to and vigorous pursuit of a clear and

compelling vision, stimulating higher performance standards.

Jim Collins – Good to Great

“The great irony is that the animus and

personal ambition that often drive people to

positions of power stands at odds with the

humility required

for Level 5 leadership.”

Has that Moment in History for

Revolution arrived for Us?

Project Management Techniques

Three PM Techniques:

Charter with Actionable Customer Requirements

Scope Statement w Unambiguous Scope Boundaries

WBS with 80% plus of work discovered

Project Leadership Skills

Takes specific Project

Leadership Skills to use

Project Management

Techniques.

Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation

The 3 Key Project Leadership Skills

“I do the very best I know how - the very best I

can; and I mean to keep doing so until the

end. If the end brings me out all right, what's

said against me won't amount to anything. If

the end brings me out wrong, ten angels

swearing I was right would make no

difference.

Abraham Lincoln

Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation


Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation


“When making a decision, I know I have it

about right when I have angered equal

numbers on both sides”.

Abe Lincoln

Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation


Compromise

Smoothing

Confrontation

http://dictionary.reference.com/help/ahd4/pronkey.html

Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation


“The highest function of a leader is to help a

group make the best decision possible”.

Progressive

Collaboration

Conflict

Confrontation

Decisive

Facilitation


Practical Example

Practical Example CSR

Contacts

BPE

DAX

MySGS

NA

Order Entry

Customer Set UpAXAPTA

DAX Shipping

VIPOR

NA

Pre-

Invoicing

MySGS

NA

Order Entry

AS400

Invoice Entry,

AS400 Invoice Entry

DAX Cash Application

DAX invoicing

DAX Financials

Application of DAX Cash

ProcessingA

B

C

Scope Statement: The scope of this effort includes the following major featuress:

Business Requirement 1: Pricing Reports would pull from one system

A list of AS400 reports used will be pulled from the system. The Pricing BPO will review list for

completeness, purpose and use of reports with the idea of determining data required for Pricing to

successfully run reports. Data to support these reports will need to be in DAX.

Data Feeds - Current Daily Pricing Activity (with Invoicing details) would be migrated into DAX on a

daily basis to provide the data needed in these reports. The file extraction will be developed by the

AS400 Resource. Remote DAX resources will code the interface. (Interface A).

Balancing reports will be written to ensure that data balances to both systems (see DAX report charter).

Business Requirement 2: Pricing History available for all Reports

Data Migration - Historical Pricing Activity (with Invoicing Details) would be migrated from AS400

into DAX (note: down to the allocation level) so that the reports created in BR1 can be run out of one

system.

Resource for the data migration will be a remote DAX programmer using data from the AS400 file

extraction. Pricing requires 4 years of detail.

Business Requirement 3: AS400 Daily Invoice Totals will post in DAX.

Data Feeds – Daily Invoice totals will update DAX so customer data in DAX is current. Will need

customer, invoice number, amount, and date. (Interface B).

The AS400 Programmer will determine the tables and fields necessary to update in order to keep

Customer balances current. Timing is critical.

The file extraction will be developed by the AS400 Resource. Remote DAX resources will design and

develop the interface in conjunction with the AS400 resource (who will need to define the

requirements).

Balance reports will be created for AS400 and DAX with procedure established to run and validate

reports.

Business Requirement 4: Cash Application would be done in one system (DAX). AS400 Daily Invoice

Totals will post in DAX.

The Credit team would apply cash solely in the DAX system.

Business Requirement 5: Customer Updates would post to AS400 to keep credit checks in the AS400

Since all cash application is done in DAX, cash payment history will have to update the AS400

Data Feeds – Daily Customer balance changes will have to be updated in the AS400 system. This feed

will have to go to the invoice header level. Will need invoice number, amount paid, and date.

The AS400 Programmer will determine the tables and fields necessary to update in order to keep

Customer balances current and create the import into the system. Timing is critical. (Interface C).

Remote DAX resources will develop the data extraction file in conjunction with the AS400 resource

(who will need to define their requirements). The AS400 resource will be responsible for updating the

AS400.

Not in Scope:

Data migration beyond the active AS400

AS400 Reports that need to be run for Manufacturing Purposes

Changes to DAX for shipping, invoicing, credit check, or customer data (any changes to processing fall

under the scope of other Project Assignments)

Plants in Europe or Mexico

Work Shop Vision:

• Sell in down market

• Get at least budget spend back

• Sell property quickly

Resources:

• My budget is $7,500

• Timeline is 2 weeks

• Market is Beach near Charleston SC

• Could be residence or investment

property

Tell Me My Requirements

(3 to 5):

_____________________

_____________________

_____________________

Advise Me of What to Stay

Away From (3):

_____________________

_____________________

_____________________

Leadership Roles:

• Progressive Collaborator

• Conflict Confronter

• Decisive Facilitator

• Dysfunctional Team Member

Lincoln’s War Scope Vision

That this nation, under God, shall have a new birth of freedom - and

that government of the people, by the people, for the people, shall not perish

from the earth.

Save the only Government founded on Law

Lincoln’s War Scope Vision

Methodically Destroy

Army of The South

Industry

Tele-graph

Railroad

Emancipation

Lincoln’s War Scope Boundaries

• Can not allow enemy to escape.

• Can not capitulate or compromise.

• Can not lose the will of “the people”.

Lincoln’s War Charter

Telecom

Technology

Modern

Weapon

Technology

Transportation

Technology • Put north’s 24,000 miles of railroad under

government control and add 4,000 more miles.

• Convert all factories over to production of cannon,

weapons and war supplies to win war of attrition.

• Leverage Telegraph (followed rail lines).

Business Requirements


Telecom

Technology

Transportation

Technology • 25 thousand troops could be moved to front in 7 days

by rail as opposed to 2 months by horse.

• 80 box cars of supplies could be moved a day.

• South has 9,000 miles of rail. Davis leaves under

private control. Only adds 900 more.

• Southern troops in Virginia starve a mere 30 miles

from their capitol.

Put north’s 24,000 miles of railroad under gov

control and add 4,000 more miles.

Modern

Weapon

Technology

• Lincoln puts lines directly into war department from every

direction (first central command).

• Places all telegraph under government control.

• Provides strategic overview of commanders’ tactical thinking

that allows him to manage overall strategy.

• Issues his own direct orders to Generals.

• Lee doesn’t know his own troops’ movements 40 miles away.

Telecom

Technology

Transportation

Technology

Modern

Weapon

Technology

Leverage Telegraph (followed rail lines). Equivalent of today’s

satellite communications.


• Ky long-rifle and mini-ball have range of two

football fields (equivalent of a modern sniper rifle).

• Half a billion mini-balls produced. 33 hours from

manufacturer to front. 200,000 could be produced in

one day.

Telecom

Technology

Transportation

Technology

Convert all factories over to production of cannon,

weapons and war supplies to win war of attrition.

Modern

Weapon

Technology


Modernized Governance Structures

CEO

Director Director Director

Functional Mgr Functional Mgr Functional Mgr

C-Level

VP


C-Level

Director

Functional Mgr


VP

Decisive

Facilitation

Conflict

Confrontation

Progressive

Collaboration Charter w Clear

Customer

Requirements

Scope Statement

Clear Boundaries

Work Break

Down

We Must Now Ask Ourselves

• Who leads people by letting them know they can get it wrong until

they get it right?

• Who leads people by letting them know that conflict is a good thing?

• Who leads people by driving groups to make the best decisions

possible?

project leadership skills that revolutionized the...

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