project management approaches for it projects
DESCRIPTION
Project Management Approaches for IT Projects. Project Management Challenges and Solutions for Managing IT Service, IT Product, and Mixed Implementation Projects. Bill Schneider, PMP Senior Project Manager Susquehanna Technologies. Goals. - PowerPoint PPT PresentationTRANSCRIPT
Project Management Approaches for IT Projects Project Management Challenges and Solutions for Managing IT Service, IT Product, and Mixed Implementation Projects
Bill Schneider, PMPSenior Project Manager
Susquehanna Technologies
Goals
Explore and understand the similarities and differences in managing various IT implementation projects.
Determine project approach strategies, and management materials for successful implementations.
Agenda
Project Types and Approaches Attributes and Challenges Key Project Approach Strategies Management Materials Discussion
Project Types
Project TypesCustom Implementation ProjectsProduct Implementation ProjectsMixed
Project Approaches
Approaches In-houseOutsourceMixed
In-house Custom Projects
Description Build custom software to solve your business challenge
Attributes Highly customized needs Business needs/processes do not match available COTS Identified market opportunity Confidential processes/data
Challenges Driven by cost with sacrifice to remainder of triple constraint Employ technical staff to build and maintain Not well defined Unattainable objective(s) Business strategy misalignment
In-house Custom Projects (cont’d)
Key Project Approach Strategies Involve champion and stakeholder constantly
and deeplyDetermine technical staff requirementsDetermine, define, and evaluate project
metrics
In-house Custom Projects (cont’d)
Management MaterialsProject CharterStakeholders involvement activitiesStaff acquisition and team development plansProject cost measurements and controls
In-house Product Projects
Description Implementing COTS to solve your business challenge
Attributes COTS meets business needs and processes
Challenges Product implementation creates turf wars Project implementation cycle does not meet business
needs Have technical staff with very specialized knowledge
to build and maintain
In-house Product Projects (cont’d)
Key Project Approach StrategiesLeverage and manage stakeholdersEvaluate productsAcquire specialized staffPerform and understand functional gap
analysis
In-house Product Projects (cont’d)
Management MaterialsBusiness process documentationProject CharterStakeholders involvement activitiesStaff acquisition and team development plans
In-house Mixed Projects
Description Implementing COTS with customizations to solve your business
challenge Attributes
Highly customized needs Business needs and processes somewhat match available COTS Identified market opportunity Confidential processes or data
Challenges COTS not conducive to customization Projects driven by cost with sacrifice to triple constraint Have technical staff with very specialized knowledge to build and
maintain Project implementation cycle does not meet business needs
In-house Mixed Projects (cont’d)
Key Project Approach StrategiesPerform and understand functional gap
analysisCommunicate gap analysisUnderstand product flexibility and
customizabilityAll other in-house strategies
In-house Mixed Projects (cont’d)
Management MaterialsMaintenance project charter and plansAll other in-house materials
Outsourced Custom Projects
Description Contracting to have custom software built to solve your business challenge
Attributes Highly customized needs Business needs and processes does not match available COTS Identified market opportunity
Challenges Rely on another company for technical and PM expertise Potential mismatch of PMLC approach Platform standardization and flux Procurement Communication Managing integrated team
Outsourced Custom Projects (cont’d)
Key Project Approach StrategiesPerform rigorous procurementCommunicate, communicate, communicateEnsure you are a stakeholder from the
beginning
Outsourced Custom Projects (cont’d)
Management MaterialsProcurement PlanCommunications Plan Internal Project Charter and Project PlanDetailed scope management
Outsourced Product Projects
Description Contracting to have COTS implemented to solve your business challenge
Attributes COTS meets business needs and processes Do not have technical personnel versed in COTS on staff
Challenges Rely on another company for technical and PM expertise No match of PMLC approach Project implementation cycle does not meet business needs May work with PSO, PSO Partner, or both Procurement Communication Managing integrated team
Outsourced Product Projects (cont’d)
Key Project Approach StrategiesPerform rigorous procurementCommunicate, communicate, communicateEnsure you are a stakeholder from the
beginningPerform and understand functional gap
analysis
Outsourced Product Projects (cont’d)
Management Materials Procurement PlanCommunications Plan Internal Project Charter and Project PlanDetailed scope management and
understanding of scope
Outsourced Mixed Projects
Description Contracting to have COTS implemented and customized to solve your business
challenge Attributes
COTS somewhat meets needs Do not have technical personnel versed in COTS on staff
Challenges COTS not conducive to customization Rely on another company for variety of expertise - technical and PM No match of PMLC approach Platform standardization and flux Project implementation cycle does not meet business needs Procurement Communication Managing integrated team
Outsourced Mixed Projects (cont’d)
Key Project Approach StrategiesPerform rigorous procurementCommunicate, communicate, communicateEnsure you are a stakeholder from the
beginningPerform and understand functional gap
analysis
Outsourced Mixed Projects (cont’d)
Management MaterialsProcurement PlanCommunications Plan Internal Project Charter and Project PlanDetailed scope management and
understanding of scope
Mixed Custom Projects Description
Building custom software to solve your business challenge with contracted help Attributes
Highly customized needs Business needs and processes does not match available COTS Identified market opportunity Confidential processes or data Has in-house staff but does not have bandwidth, skill set, knowledge in specific industry area
Challenges Projects driven by cost with sacrifice to triple constraint Have development staff to build and maintain Not well enough defined Unattainable objective Out of alignment with business strategy Rely on another company for technical and PM expertise Procurement Communication Managing integrated team
Mixed Custom Projects (cont’d)
Key Project Approach StrategiesFocus on Integration Involve champion and stakeholder constantly
and deeplyDetermine, define, and evaluate project
metricsPerform rigorous procurementCommunicate, communicate, communicate
Mixed Custom Projects (cont’d)
Management Materials Project Charter Change Control Plan Stakeholders involvement activities Staff acquisition and team development plans Project cost measurements and controls Procurement Plan Communications Plan Internal Project Charter and Project Plan Detailed scope management
Mixed Product Projects Description
Implementing COTS to solve your business challenge with contracted help Attributes
COTS meets business needs and processes Has in-house staff but does not have bandwidth, skill set, knowledge in specific COTS
platform Challenges
Project implementation cycle does not meet business needs Have some technical personnel with very specialized knowledge to build and maintain Rely on another company for technical expertise Match timing on product versioning May work with PSO, PSO Partner, or both Procurement Communication Managing integrated team
Mixed Product Projects (cont’d)
Key Project Approach Strategies Focus on Integration Leverage and manage stakeholders Evaluate products Acquire specialized staff Perform and understand functional gap analysis Perform rigorous procurement Communicate, communicate, communicate Ensure you are a stakeholder from the beginning
Mixed Product Projects (cont’d)
Management Materials Change Control Plan Business process documentation Project Charter Stakeholders involvement activities Staff acquisition and team development plans Procurement Plan Communications Plan Internal Project Charter and Project Plan Understand scope
Mixed Mixed Projects Description
Implementing COTS with customizations to solve your business challenge with contracted help
Attributes COTS somewhat meets needs Do not have technical personnel versed in COTS on staff, but has technical personnel
versed in platform Challenges
COTS not conducive to customization Have technical staff with very specialized knowledge to build and maintain Project implementation cycle does not meet business needs Rely on another company for technical expertise Match upgrade timing on installed HW and SW platforms Match timing on product versioning Procurement Communication Managing integrated team
Mixed Mixed Projects (cont’d)
Key Project Approach Strategies Focus on Integration Perform and understand functional gap analysis Communicate gap analysis Understand product flexibility and customizability All other In-house Strategies Perform rigorous procurement Communicate, communicate, communicate Ensure you are a stakeholder from the beginning Perform and understand functional gap analysis
Mixed Mixed Projects (cont’d)
Management Materials Change control Plan Maintenance Project Charter and Plans All other in-house materials Procurement Plan Communications Plan Internal Project Charter and Project Plan Detailed scope management and understanding of
scope
Discussion