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Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 [email protected]

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Page 1: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

Project Management Fundamentals

Element K

Version: Apr-12

Kim AndrewsSenior Practice Partner

L&OD613-7612

[email protected]

Page 2: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Duke Course Objectives• Determine why projects fail• Describe the methodologies, tools,

and techniques to manage projects

• Plan and meet schedule deadlines and budget goals

Page 3: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Is It a Project?

Project Work and Ongoing Work Are DifferentOngoing Work Project WorkRepeating process One of a kind, temporary processNo clear beginning or ending Clear beginning and endingSame output created each time Output is created only onceEveryone in work group Requires multi-disciplined team performs similar functions

Project Management – Planning, organizing, scheduling, leading, communicating, and controlling work activities to achieve time and budget goals.

Workbook page 2

Page 4: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Management Life Cycle

Page 5: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Progression of Risk

Page 6: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Role of the Project Manager

• Leader

• Planner

• Organizer

• Controller

• Communicator

• Negotiator

• Peace Maker

• Advocate

• Risk Manager

Page 7: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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3 Factors of Success

Page 8: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Initiation Phase

Page 9: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Statement of Work

• Stakeholders and their responsibilities

• Purpose

• Objectives

• Scope

• Sign-off and review hierarchies

• Reporting and communication plans

• Assumptions or Constraints

Page 10: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Project CharterOfficial statement of support by the project’s sponsor

• Name, purpose, and objectives of project

• Name of project manager

• Authorization to use organizational

resources

Page 11: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Team

Page 12: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Sources of Risk

Page 13: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Risk Assessment

Page 14: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Project Management LawsMurphy’s Law – Anything that can go wrong, will go wrong.Finagle’s Law of Dynamic Negatives or Finagle’s Corollary to Murphy’s Law - Anything that can go wrong, will – at the worst possible moment.Hofstadter’s Law – It always takes longer than you expect, even when you take into account Hofstadter’s law.Parkinson’s Law – Work expands so as to full the time available for its completion.

Page 15: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Risk Management Approaches• Avoid It

• work around so risk never occurs

• Accept It• live with the consequences

• Transfer It• share the risk

• Mitigate It• prepare through contingency planning

Page 16: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Management Life Cycle

Page 17: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Work Breakdown Structure

Page 18: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Dependencies/Relationships

Finish-to-Start

Finish-to-Finish

Start-to-Start

Start-to-Finish

Preceding activity must finish before successor activity can start

Preceding activity must finish before successor activity can finish

Preceding activity must start before successor activity can start

Preceding activity must start before successor activity can finish

Relationship Description Gantt Chart

Page 19: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Dependency Table

Page 20: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Network Logic Diagram

Page 21: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Schedule1. Estimate the duration and effort.2. Calculate the critical path.3. Calculate float.

Page 22: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Schedule

Page 23: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Float

Page 24: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Schedule. What if…The Gantt Chart

Page 25: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Project BudgetCost Element

Description Formula

Labor People costs, including overtime

• (regular hours x hourly rate) + (overtime hours x overtime rate)

• + pro-rated overhead and fringe benefits

Equipment Purchase, lease, or rental price and the cost of usage

• Purchase pricelease or rental price x time period

• Pro-rated usage fees

Facilities The cost of the space to house the team, utilities, and services

• Rental cost x time period• Organizational burden rate x

time period

Supplies Consumables • Estimated volume x cost + inflation adjustment

Special expenses

• Estimated cost

Page 26: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Balance the Budget and Schedule

• Shorten the schedule• Lengthen the schedule• Increase the budget• Change the scope• Change the expected quality

Page 27: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Management Life Cycle

Page 28: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Identifying Variances

Page 29: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Identifying Variances

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Earned Value Analysis Cost Variance Percentage (CVP)

Schedule Variance Percentage (SVP)

Estimate at Completion (EAC)

Page 31: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Variables UsedBudgeted versus Actual

Work Scheduled versus Work Performed

Budgeted Cost for Work Scheduled (BCWS) – the amount you budget for a task between its start date and today (not the end of the project!)

Budgeted Cost for Work Performed (BCWP) – the % of the task budget that corresponds to the task’s completion status

Actual Cost for Work Performed (ACWP) – The actual cost of the task so far

Page 32: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Cost Variance Percentage(BCWP – ACWP) / BCWP = CVP

Divides cost variance by budgeted cost.

A negative value means a cost overrun.

Page 33: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Schedule Variance Percentage

(BCWP – BCWS) / BCWS = SVP

Divides schedule variance by cost to date.

A negative value means the work is behind schedule.

Page 34: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Estimate at Completion(Original cost x ACWP) / BCWP =

EAC

Recalculates the cost or completion date based on performance to date.

Page 35: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Dealing with Variances1. Find the cause.2. Plan corrective action.3. Determine overall project impact.4. Present the information to

stakeholders.

Page 36: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Project ReportsType of Information

Key Questions And…

Status Is the project on target? What are you, the PM, doing to fix the situation?

Are there problems or variances that need to be addressed?

Progress What has the project team accomplished since the last update?

Why? Or Why not?

What work packages are complete, which partially complete, etc.?

What are you, the PM, doing to fix the situation?

Project Forecast

What is the outlook for ongoing status and progress?

Are there scope and goal changes that must be made in order to complete the project successfully?

What support do you need from others to make it happen?

Page 37: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Report Formats

Page 38: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Report Formats

Page 39: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Report Formats

Page 40: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Report Formats

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Change Request• Change

• Requested By• Reason for Change

• Method of Change

• Affected Parties• Affect on Success Criteria

• Backup Information

• Sign-Offs• Date of Approval

Page 42: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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The Project Management Life Cycle

Page 43: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

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Duke Course Objectives• Determine why projects fail• Describe the methodologies, tools,

and techniques to manage projects

• Plan and meet schedule deadlines and budget goals

Page 44: Project Management Fundamentals Element K Version: Apr-12 Kim Andrews Senior Practice Partner L&OD 613-7612 Kim.Andrews@duke.edu

Project Management Fundamentals

Element K

Version: Apr-12

Kim AndrewsSenior Practice Partner

L&OD613-7612

[email protected]