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Promoting Expansion and Innovation in a Mature HIE Network Care Everywhere Governing Council

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Page 1: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Promoting Expansion and Innovationin a Mature HIE Network

Care Everywhere Governing Council

Page 2: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Epic Care Everywhere Governing Council• Matthew Eisenberg, MD, FAAP

• Stanford Health Care

• Kevin Isbell, MSHA• Kaiser Permanente

• David Kaelber, MD, PhD, MPH• MetroHealth System

• Andrew Kling• Geisinger Health System

• Steven Lane, MD, MPH, FAAFP• Sutter Health

• Timothy Larson, MD• Mayo Clinic

• Katherine Lusk, MHSM, RHIA• Children’s Health System of Texas

• Dean Miner, MD• Duke University Health System

• James D. Murray, MS, CPHIMS• CVS Health / MinuteClinic

• Marie Ruddy• Nemours Children’s Health System

• Andy Zechnich, MD, MPH• Providence Health & Services

Page 3: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Agenda• The Care Everywhere Network

– Measuring success and opportunities– Promoting best practices

• Not just Epic to Epic exchange• Innovation • Secondary use of CCD data

Page 4: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

The Care Everywhere Network

Page 5: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

90% of U.S. Populationlives within 30 minutes of a facility using Care Everywhere

As of September 2016

Page 6: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

The Care Everywhere Network• 100% of U.S. EpicCare sites are live

• Over 1,200 hospitals and 33,000 clinics covering 186M patients

• Simple “Rules of the Road”

• Participant governed

• Standards-basedhttps://open.epic.com/Clinical/EHRtoEHR

• Regional user group collaboration

KLAS Confidential Information. © 2017 KLAS Enterprises, LLC. All Rights Reserved. www.klasresearch.com

Page 7: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Global Network

Singapore (Future)

Finland (Future)

Lebanon (Future)

Canada (Live)Netherlands (Live)

United States (Live)

Australia (Live)

U.A.E. (2017 Q1)

England (2017 Q1)

Saudi Arabia (Future)

Denmark (Future)

Page 8: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Measuring Success and Opportunities

Page 9: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

28% 24% 63% 45%

Page 10: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Patient Record Exchanges per Month

0M

5M

10M

15M

20M

25M

30M

35M

40M

45M

2012 2013 2014 2015 2016 2017

Page 11: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Measuring ImpactBenefits of viewing external data

faster via Care Everywhereper hour of faster access

ED Length of Stay 52.9 min

Est. ED Charges $1,187

Likelihood of:CTMRIX-RayAdmission

2.5 p.p. 1.6 p.p. 2.4 p.p. 2.4 p.p.

Page 12: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Promoting Best Practices

Page 13: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Best Practices

Simplify patient consent

Automatically query for records

Incorporate discrete data into the local record

Page 14: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

From: Health information exchange policies of 11 diverse health systems and the associated impact on volume of exchange

J Am Med Inform Assoc. 2016;24(1):113-122. doi:10.1093/jamia/ocw063

Patient Records Exchanged Before/After Consent Requirement Changes

Page 15: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Opt-In/Opt-Out Policies by State - 2013

Opt In Opt Out

Page 16: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Opt-In/Opt-Out Policies by State - 2017

Opt In Opt Out

Page 17: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Discrete Data Reconciliation

Outside information added to the local chart in 2016

Page 18: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Not Just Epic-to-Epic

Page 19: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

eHealth Exchange

As of February 2017

Page 20: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Hospitals Using Epic Connected to Government Agencies

0

100

200

300

400

500

2012 2013 2014 2015 2016 2017

Department of Defense

VeteransAffairs

Social Security Administrationhttps://www.ssa.gov/disabilityssi/hit/

Page 21: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

A standardized, national-level interoperability frameworkto link all data sharing networks

Page 22: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

RLS

How Record Location Services Work1. Patient arrives at clinic

2. Record Locator Service searches the country for the patient’s record

3. A summary is returned and documents are automatically retrieved from other Carequality participants

How Record Location Services Work1. Patient arrives at clinic

2. Record Locator Service searches the country for the patient’s record

3. A summary is returned and documents are automatically retrieved from other Carequality participants

Page 23: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Innovation

Page 24: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

A complete patient record? Happy TogetherDiscrete Element C-CDA Other Sources

(e.g. Claims)

Problems

Allergies

Medications

Medication Dispenses

Immunizations

Results

Encounters

Health Maintenance

Questionnaires and assessments

History (social, surgical, family)

Vitals

Procedures

Diagnoses

Risk scores

Page 25: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

mage ExchangeI

Page 26: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

FHIR Based Provider Directory

Page 27: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Secondary Uses of CCD Data

Page 28: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Using the CCD Med List to Populate MedAction Plan• Customized medication patient instructions• CCDs automatically sent to MedAction Plan portal• Workflow enabled Stanford’s Diabetes Education to become ADA-accredited

CCD Sent to MedAction Plan

Formats intoMed Templates

Provider updates meds in Epic

Verify CCD in MedAction Plan

Clinic Staff prints out schedule for patient

Page 29: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Sending CCDs to VA Third Party Administrators (TPAs)

Use case: When the VA refers a patient externally, the external organization needs to show medical necessity to be paid by TriWest (VA insurer)

Current State With New Development

• External organization manually gathers required encounter information and creates a PDF

• End user faxes or scans/uploads PDF to TriWest

• When payor is TriWest, system automatically sends a direct message to VA upon encounter close

• CCD only contains encounter-level information, as required by HIPAA

Page 30: Promoting Expansion and Innovation in a Mature HIE Network · Promoting Expansion and Innovation in a Mature HIE Network ... Epic Care Everywhere Governing Council • Matthew Eisenberg,

Questions?

As of September 2016