Presented by Catherine Smithson June 2016

Prosci Delivering Project Results: Workshop for Project Managers and Teams

Information Webinar

Introducing Being Human • Founded in 1993 • Our mission: develop change-capable people and organisations so they achieve the benefits of change.

• 10th anniversary as Prosci’s Primary Affiliate in Australia and New Zealand.

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Agenda

1.  About you: your needs in building change capability on projects/programs and across the organisation

2.  Role based training overview 3.  Prosci Delivering Project

Results Workshop: •  Target audience •  Learning Outcomes •  Action learning approach •  Take ways •  Our Facilitators •  In house and public options – which

is right for you ? 4.  Q&A

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“Change is the law of life. And those who look only to the past or present are certain to miss

the future.” John F. Kennedy

Greatest contributors to success 1.  Active and visible executive

sponsorship 2.  Structured Change

Management approach 3.  Dedicated Change

Management resources 4.  Interaction and engagement

with Project Management 5.  Employee engagement and

participation 6.  Frequent and open

communication 7.  Engagement with middle

managers 6

✔

✔

2014 rank

2016 Best Practices in Change Management Report. 1,120 participants in 56 countries. Prosci Inc copyright 2016.

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é

✔

✔

✔

Interaction and engagement with Project Management

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Percentage of participants who integrated Project Management and Change Management

71%

22%

7%

77%

20%

3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Yes No Don't know

2013

2015

Did integration make an impact on achieving project

objectives?

58%

42%

0% 10% 20% 30% 40% 50% 60% 70%

Integrated Did not integrate

Best Practices update on who receives training

• Significant increase in training for Change Management Resources (72% up from 51%)

• Decline in training for all other groups

•  76% of participants said their organisation didn’t prepare managers for change

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72%

44%

37%

31%

15%

0% 20% 40% 60% 80%

Change Management Resources

Project team

People Leaders

Executives

Impacted employees

Percent of Respondents

Groups that received CM Training

3%

3%

29%

47%

3%

0% 10% 20% 30% 40% 50%

Strongly agree

Agree

Disagree

Strongly disagree

Unsure

Percentage of Participants

Did your organisation adequately prepare people leaders during change?

2016 Best Practices in Change Management Report. 1120 participants in 56 countries. Prosci copyright 2016.

Building organisational change capability requires twin approach: training and project application

CM Build

Individual Competencies

Integrate into Changes, Projects

and Programs

Initiate Plan Design Develop Deploy

“Go  Live”Kick  off

Phase  3:  Reinforcing  Change

Phase  2:  Manag ing  Change

Phase  1:  Preparing  for  Change

A D K A R

Strategy Plans Measures

GeneralProjectLifecycle

Individual  Change  Journey  

Milestones

OrganizationalChange  Mgmt

Activities

Major  events

Prosci®

ADKAR ®

Model

Prosci®

3-PhaseProcess

Execs & Senior Leaders

Front-Line Associates

Middle Managers & Supervisors

Initiate Plan Design Develop Deploy Sustain

9 © Prosci Inc. All rights reserved www.change-management.com

Internalize ABC of sponsors

Internalize CLARC role in change

Expect and Thrive in Change

The effectiveness of Prosci’s research based, role based training

Design solutions with adoption

and usage in mind Execs & Senior Leaders

Front-Line Associates

Middle Managers & Supervisors

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Action Learning Program Key Change Enabling Roles

Senior Leadership

Change Practitioners

Project Teams

Managers

Front Line Employees

Prosci Sponsor Briefing (1/2 day)

Prosci Certification Program Experienced Practitioner Program,

ECM Boot Camp

Prosci Delivering Project Results Workshop (1 day)

Prosci Managers Program (1 day)

Prosci Employee Program (1 day)

Rol

e-B

ased

Tra

inin

g C

oach

ing

Sup

port

How Prosci’s role based training works

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Prosci Delivering Project Results: Change Management Workshop for Project Managers •  1 day • Get Project Managers and

teams, IT specialists, BAs, SMEs on board with CM

• Bring a current change • See connection between

adoption and usage and achieving results

•  Includes $300 worth of Prosci cloud tools

•  In house and public programs

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2016 Public Programs

Auckland: July 11 Brisbane: September 13

Perth: October 5 Canberra: October 11

Melbourne: November 8 Wellington: November 17

In House programs also

available min 12 participants

Prosci Delivering Project Results: Change Management Workshop for Project Managers •  Launched in 2015 in Australia •  Piloted for Prosci globally •  Trained 225 people in wide range

of sectors •  Specifically designed for Project

Managers and teams – uses PM concepts and terminology

•  New content - NOT “cut down” version of Certification Program

•  Action learning to suit their learning style

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Excellent, filled in knowledge gap in the change management

space. Kevin, Project Manager,

Government Services

Very relevant to day-to-day work processes. Feel I can definitely

incorporate elements into planning to make projects more successful!

Peter Moloney, Project Manager, University of Technology Sydney

Target Audience • Project Managers • Program Managers • SMEs • HR/L&D/OD – who are

SMEs on projects • Business Analysts • Change Champions • Change Analysts • Corporate

Communications - who are SMEs on projects

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Learning Outcomes 1.  Reposition Change

Management to a key component of change success, in a partnership with Project Management

2.  Show the connection between project deliverables, organisational outcomes and the required employee adoption and usage that delivers expected benefits

3.  Overview of Prosci ADKAR Model and Prosci methodology

4.  Leave with a completed Project Blueprint – a key deliverable for the Change Management Plan

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Excellent, filled in my knowledge gap in the change management space. Kevin,

Project Manager, Government Services

Action Learning Approach •  Bring a current change •  Work in teams or individually •  Complete the Prosci PCT

Assessment on the change •  Learn and apply using Prosci

Change Management Blueprint •  Estimate the percentage of

expected benefits tied to “people change”

•  Identify impacted groups and •  Identify their future state

•  Complete ADKAR assessment

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Take ways •  AUD300 worth of Prosci resources •  Workbook •  Prosci Assessments and materials •  ADKAR ® - A Model for Change in

Business, Government and our Community - By Jeffrey M Hiatt (book)

•  Change Management - The People Side of Change - By Jeffrey M Hiatt and Timothy J Creasey

•  Prosci Change Management Best Practices Research Expose (Prosci Portal on-line app)

•  Change Management Blueprint (Prosci Portal on-line app)

•  Webinar Replay: Integrating Change Management and Project Management (Prosci Portal on-line app)

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Q&A

2016 Public Programs

Auckland: July 11 Brisbane: September 13

Perth: October 5 Canberra: October 11

Melbourne: November 8 Wellington: November 17

In House programs also

available min 12 participants

More info

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Being Human beinghuman.com.au Prosci •  change-

management.com •  prosci.com •  portal.prosci.com