prosci change agility webinar 230216

1. Prosci Inc. All rights reserved. Prosci Change Management Webinar Building Organizational Agility Research | Methodology | Training | Advisory Services www.prosci.com | +1-970-203-9332 [email protected] Prosci 1

2. Prosci Inc. All rights reserved. Proscibythe#s: 9 17 80% 4500+ 30,000+ 80,000+ Longitudinal studies Years of research Fortune 100 companies Research participants Certified practitioners Community members Contact Prosci: Telephone: +1-970-203-9332 Email: [email protected] Website: www.prosci.com Tools or downloads referenced in this free webinar are for webinar educational purposes; reproduction or distribution of these tools in your organization will require additional steps on your part. ..................................... ........................ ProscisMission Our Principles: Research-based Holistic Easy-to-use Our Resources: Published products and tools Web-based tools and applications Face-to-face training Train-the-Trainer To help individuals and organizations build their own change management competencies through development and delivery of research- based, holistic, and easy-to-use tools and methodologies. Prosci Webinars Educational Thought provoking Insights into new development New ideas, phraseology, language, and frameworks Give you at least an hour per week to think about change management ..................................... ........................ 2

28. Prosci Inc. All rights reserved. Organizational agility: The capacity to identify and capture opportunities more quickly than rivals do McKinsey Quarterly, Donald Sull, Competing through organizational agility Agility [uh-jil-i-tee] 28

29. Prosci Inc. All rights reserved. Take advantage of change whether planned or unexpected without ever letting it sideline you PricewaterhouseCoopers, Achieving operational excellence series, How to build an agile foundation for change Agility [uh-jil-i-tee] 29

30. Prosci Inc. All rights reserved. The ability to transform information into insight in response to market movements The Economist, Organisational agility: How business can survive and thrive in turbulent times Agility [uh-jil-i-tee] 30

31. Prosci Inc. All rights reserved. The result of integrating alertness to changes with a capability to use resources in responding to such changes, all in a timely, flexible, affordable, relevant manner Hosapple and Li, Understanding Organizational Agility: A Work-Design Perspective, University of Kentucky Agility [uh-jil-i-tee] 31

32. Prosci Inc. All rights reserved. Nimble organization: one that has a sustained ability to quickly and effectively respond to the demands of change while continually delivering high performance. Daryl Conner, The Characteristics of Nimble Execution December 20, 2010 Agility [uh-jil-i-tee] 32

33. Prosci Inc. All rights reserved. An always present ability to manage multiple, complex portfolios of change Accenture podcast, Special Report: Corporate agility, Working at the speed of opportunity Agility [uh-jil-i-tee] 33

34. Prosci Inc. All rights reserved. The speed and ability of a business to identify and react to internal and external events that could and do occur. EYGM Limited, Optimizing and balancing corporate agility for insurers, 2013 Agility [uh-jil-i-tee] 34

35. Prosci Inc. All rights reserved. Synthesis: Agility definition components 1) Always present ability in the fabric of the org 2) Out-changing the competition 3) Anticipating/tuned in to coming changes 4) Increasing speed/ quickness at change 5) Both proactive (planned) and reactive (unplanned) 6) Minimal disruption/ not side-lining you 35

40. Prosci Inc. All rights reserved. PMI Rigorouschange managementtobetter adapttoshiftingmarket conditions Morecollaborativeand robustriskmanagement Increaseduseof standardizedproject, programandportfolio practices PMI 2012 Pulse of the Profession In-Depth Report: Organizational Agility 40

41. Prosci Inc. All rights reserved. PwC Anticipatingthefutureand planningforbusiness opportunities. Focusingoninnovation withintheexisting boundariesoftheir businesses. Managingchange throughpeople. Integratingnewbusiness capabilitiescontinuously, rapidly,andcosteffectively. Simplifyingand integratingbusiness activitiessotheycanbe analyzedforcostand value. PricewaterhouseCoopers, How to build an agile foundation for change 41

42. Prosci Inc. All rights reserved. Accenture Anadaptiveoperating model Improvedresponsiveness throughopen collaboration Analyticstocreateinsight andunderstanding Leadersasdriversof change Nimbleworkforce redeploymentthrough rapidre-skilling Strategicinsightinto humancapital Flexibletalent managementsystemsand processes Anadaptiveculture Managingchangeasa corecapability Accenture, Cheese, Silverstone, Smith, Creating an agile organization 42

43. Prosci Inc. All rights reserved. xPlane Clarity Co-creation Harmony Transparency Visualalignment Inspiration Action Resilience xPlane, DNA of Change: Design Principles for Organizational Transformation 43

45. Prosci Inc. All rights reserved. We anticipate and plan for changes We are fast at decision making We effectively prioritize and manage our change portfolio We effectively initiate change efforts We have enhanced risk management practices We have human capital strategies supporting agility We rapidly develop and deploy new capabilities We encourage cross-organizational collaboration We have reduced silos We have an embedded CM capability 45 Prosci Agility Attributes

46. Prosci Inc. All rights reserved. How do you score on each? 46 Prosci AgilityAttributeAssessment Prosciresearchidentified10attributesofachangeagileorganization.Howdoesyourorganizationstackup? 1to5 1 2 3 4 5 Weanticipateandplanforchanges Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wearefastatdecisionmaking Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weeffectivelyprioritizeandmanageour changeportfolio Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weeffectivelyinitiatechangeefforts Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehaveenhancedriskmanagement practices Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehavehumancapital(talent)strategies andpracticessupportingagility Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Werapidlydevelopanddeploynew capabilities Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weencouragecross-organizational collaboration Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehavereducedsilos Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehaveanembeddedorganizational changemanagementcapability Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Average NA 0 0 0 0 0 Prosci AgilityAttributeAssessment Prosciresearchidentified10attributesofachangeagileorganization.Howdoesyourorganizationstackup? 1to5 1 2 3 4 5 Weanticipateandplanforchanges 3 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wearefastatdecisionmaking 2 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weeffectivelyprioritizeandmanageour changeportfolio 1 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weeffectivelyinitiatechangeefforts 4 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehaveenhancedriskmanagement practices 5 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehavehumancapital(talent)strategies andpracticessupportingagility 3 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Werapidlydevelopanddeploynew capabilities 3 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Weencouragecross-organizational collaboration 4 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehavereducedsilos 3 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Wehaveanembeddedorganizational changemanagementcapability 2 Notusatall Notreally somethingwedo We'redoingthat We'redoingpretty goodatthat We'renailingthat Average 3 1 2 4 2 1

47. Prosci Inc. All rights reserved. We anticipate and plan for changes We are fast at decision making We effectively prioritize and manage our change portfolio We effectively initiate change efforts We have enhanced risk management practices We have human capital (talent) strategies and practices supporting agility We rapidly develop and deploy new capabilities We encourage cross-organizational collaboration We have reduced silos We have an embedded CM capability 47

59. Prosci Inc. All rights reserved. One of the 10 pillars We anticipate and plan for changes We are fast at decision making We effectively prioritize and manage our change portfolio We effectively initiate change efforts We have enhanced risk management practices We have human capital (talent) strategies and practices for agility We rapidly develop and deploy new capabilities We encourage cross- organizational collaboration We have reduced silos We have an embedded CM capability 59

60. Prosci Inc. All rights reserved. OrganizationalCMCapability DNA/fabric/normthroughindividualcompetenciesand integratedCMapproaches ChangeManagement Catalyzingindividualtransitionsto deliverorganizationalresults 60

64. Prosci Inc. All rights reserved. 48% 62% 70% 81% 0% 100% Poor Fair Good Excellent 14% 32% 52% 71% 0% 100% Poor Fair Good Excellent 15% 42% 76% 94% 0% 100% Poor Fair Good Excellent Change management correlates directly with project success 6x Increase in likelihood of meeting objectives with excellent change management 0% 100% Poor Fair Good Excellent Met or exceeded objectives On schedule On budget Change Management Effectiveness 64

65. Prosci Inc. All rights reserved. Enterprise Change Management Org change capability CM Build Individual Competencies Integrate into Changes, Projects and Programs Initiate Plan Design Develop Deploy GoLiveKickoff Phase3: Reinforcing Change Phase2: Managing Change Phase1: Preparing forChange A D K A R Strategy Plans Measures General Project Lifecycle Individual ChangeJourney Milestones Organizational ChangeMgmt Activities Majorevents Prosci ADKAR Model Prosci 3-Phase Process Execs & Senior Leaders Front-Line Associates Middle Managers & Supervisors Initiate Plan Design Develop Deploy Sustain 65

66. Prosci Inc. All rights reserved. Level 5 Organizational Competency Change management competency is evident at all levels of the organization and is part of the organization's intellectual property and competitive edge Level 4 Organizational Standards Organization-wide standards and methods are broadly deployed for managing and leading change Level 3 Multiple Projects Comprehensive approach for managing change is being applied on multiple projects within organization Level 2 Isolated Projects Some elements of change management are being applied in isolated projects Level 1 Ad hoc or Absent Little or no change management applied Prosci Change Management Maturity Model 66

71. Prosci Inc. All rights reserved. ECM Boot Camp May 4, 2016 Sydney CBD Vicky Emery, Being Human Director, Change Capability Services Add STRUCTURE and INTENT to the organizational change management capability journey * ECM Boot Camp fulfill requirements for Prosci Advanced Tracks Upcoming Opportunities: Seats available Why ECM Agility Saturation Strategic Imperative What is your ECM Building individual competencies and embedding change practices Your ECM Journey Current State Transition State Future State Current Transition Future Technicalside Peopleside

72. Prosci Inc. All rights reserved. Prosci Solution Delivering organizational results by catalyzing individual transitions http://www.prosci.com | http://blog.prosci.com [email protected] Build individual change competencies Apply change management on initiatives Embed organizational change capability http://www.prosci.com [email protected] 72

prosci change agility webinar 230216

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