pubic diplomacy and web 2.0

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Public Diplomacy & Web 2.0 Conversation, Presence & Reputation

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Presented at a colloqium for Swedish diplomats on Aug 28, 2007

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Page 1: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

Conversation, Presence & Reputation

Page 2: Pubic Diplomacy and Web 2.0
Page 3: Pubic Diplomacy and Web 2.0
Page 4: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

Page 5: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

Page 6: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

• Web 2.0: Strategies for coping (with examples)

Page 7: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

• Web 2.0: Strategies for coping (with examples)• Manage the conversation

Page 8: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

• Web 2.0: Strategies for coping (with examples)• Manage the conversation• Be omnipresent

Page 9: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

• Web 2.0: Strategies for coping (with examples)• Manage the conversation• Be omnipresent• Reputation is everything

Page 10: Pubic Diplomacy and Web 2.0

Public Diplomacy & Web 2.0

• A quick history of the world wide web

• Web 2.0: Strategies for coping (with examples)• Manage the conversation• Be omnipresent• Reputation is everything

• Second House of Sweden: Lessons learned (so far)

Page 11: Pubic Diplomacy and Web 2.0
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What happened next?

Page 21: Pubic Diplomacy and Web 2.0

What happened next?

• Form and content were separated

Page 22: Pubic Diplomacy and Web 2.0

What happened next?

• Form and content were separated• Content management systems: Database-driven web

Page 23: Pubic Diplomacy and Web 2.0

What happened next?

• Form and content were separated• Content management systems: Database-driven web • Content syndication: RSS feeds

Page 24: Pubic Diplomacy and Web 2.0

What happened next?

• Form and content were separated• Content management systems: Database-driven web • Content syndication: RSS feeds• Atomisation of content: Reuse, mix, “mashup”

Page 25: Pubic Diplomacy and Web 2.0

What happened next?

Cost of Publishing:

Page 26: Pubic Diplomacy and Web 2.0

What happened next?

Cost of Publishing:

0

Page 27: Pubic Diplomacy and Web 2.0

What happened next?

Cost of Publishing:

0Cost of Commenting:

Page 28: Pubic Diplomacy and Web 2.0

What happened next?

Cost of Publishing:

0Cost of Commenting:

0

Page 29: Pubic Diplomacy and Web 2.0

What happened next?

Cost of Publishing:

0Cost of Commenting:

0

Leads to...

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Strategies for coping: Manage the conversation

Page 46: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 47: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 48: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 49: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 50: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 51: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

Page 52: Pubic Diplomacy and Web 2.0

Strategies for coping: Manage the conversation

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Page 55: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 56: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 57: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 58: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 59: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 60: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 61: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

Page 62: Pubic Diplomacy and Web 2.0

Strategies for coping: Be omnipresent

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Page 65: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 66: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 67: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 68: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 69: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 70: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

Page 71: Pubic Diplomacy and Web 2.0

Strategies for coping: Reputation is everything

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Page 74: Pubic Diplomacy and Web 2.0

Second House of Sweden: Lessons learned

Page 75: Pubic Diplomacy and Web 2.0

Second House of Sweden: Lessons learned

• Don't try to replicate the web: Focus on social

Page 76: Pubic Diplomacy and Web 2.0

Second House of Sweden: Lessons learned

• Don't try to replicate the web: Focus on social • Events draw more repeat visitors than exhibitions

Page 77: Pubic Diplomacy and Web 2.0

Second House of Sweden: Lessons learned

• Don't try to replicate the web: Focus on social • Events draw more repeat visitors than exhibitions• Obey “local” customs

Page 78: Pubic Diplomacy and Web 2.0

Second House of Sweden: Lessons learned

• Don't try to replicate the web: Focus on social • Events draw more repeat visitors than exhibitions• Obey “local” customs• Share content between web & SL (video, pictures, recipes)

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Page 81: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

Page 82: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October

Page 83: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions

Page 84: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks

Page 85: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks• Swedish lessons

Page 86: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks• Swedish lessons• Live concerts: Swedish music

Page 87: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks• Swedish lessons• Live concerts: Swedish music• How Swedes live: 360-degree panoramas

Page 88: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks• Swedish lessons• Live concerts: Swedish music• How Swedes live: 360-degree panoramas• Linnaeus room and garden

Page 89: Pubic Diplomacy and Web 2.0

Second House of Sweden: Plans

• Nordic Council of Ministers: Open session in October• Swedish Short film viewings with discussions• Gallery talks• Swedish lessons• Live concerts: Swedish music• How Swedes live: 360-degree panoramas• Linnaeus room and garden• Mixed reality room: HoS meets SHoS

Page 90: Pubic Diplomacy and Web 2.0