public and consumer expectations from agriculture and food

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Public and consumer expectations from agriculture and food innovations Prof. Wim Verbeke Department of Agricultural Economics Ghent University, Belgium [email protected] @WimVerbeke1 European Conference “Designing the path: A strategic approach to EU agricultural research & innovation” Brussels, 26-28 January 2016

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Public and consumer expectations from

agriculture and food innovations

Prof. Wim Verbeke Department of Agricultural Economics

Ghent University, Belgium [email protected]

@WimVerbeke1

European Conference “Designing the path:

A strategic approach to EU agricultural research & innovation”

Brussels, 26-28 January 2016

Contents

• Food-related interests and expectations of citizen-consumers

• Public/consumer response to emerging agro-food technologies

• Empirical case studies as examples

• Conclusions - Challenges

1996 2016

Safe

Healthy

Safer

Environment friendly

Healthier Even safer

Sustainable

Even healthier

Authentic

Expectations from agriculture and food

… tasty and affordable

… and tasty …

… and tasty …

… and tasty …

… and tasty …

… and tasty and affordable !

Consumers expect information about these attributes, not necessarily during the stage of food purchase, but at any moment that may suit them.

time

Grunert (2006) Meat Science 74; Verbeke et al. (2010) Meat Science 84

• Attention to Extrinsic Quality Cues and related Information

• Safety less dominant, while Health and Sustainability gain share

• Process quality, Eating quality, and Convenience

• Concern for the Environment and interest in Ethical issues

• Mostly as a Citizen, less as Consumer: Citizen-Consumer Duality

• Acceptability/Acceptance of innovations increasingly questioned

Areas of change in public and consumer attitudes towards agriculture and food

Citizen attitude – to – Consumer behaviour Gap

Factors shaping European citizen attitudes to pig production (n=1,931; 2008; DK, BE, GE, GR, PL)

Krystallis et al.(2009) Livest Sci 126

Quality Key customer

Variable

Uniform

Fat Healthier fat

Lower fat

Standard fat

Environment Maximum effort

Some effort

Minimal effort

Housing Outdoor access

Litter bedding

Slatted floor

Size 800 or more sows

About 400 sows

Less than 100 sows

Preference Non-preference

Four EU citizen attitude segments in relation to how pig should be raised (size, %)

53,7 15,4

11,2

10,4

Broad majority with weak attitudes

Environmentally conscious

Animal welfare conscious

Small farming supporters

Krystallis et al.(2009) Livest Sci 126

Weak association between citizen attitude and consumer behaviour segments (p=0.009)

58,851,7 51,5

47,5

18,1

20,1 19,3

15,7

13,916,3 21,2

26,2

9,2 11,98 10,6

0

10

20

30

40

50

60

70

80

90

100

Environmentally

conscious citizens

Citizens with

weak attitudes

Animal welfare

conscious citizens

Supporters of

small scale

farming

%

Non-pork eaters

Low Var / Low Freq

High Var / High Freq

High Var / Med Freq

Verbeke et al.(2010) Meat Sci 84

Non-pork eaters

Low users

Heavy users

Medium users

Public/Consumer Response to Innovation from Farm to Fork

time

Conceptual stage

Idea / potential of a technology or innovation

Technological and System characteristics can shape

societal controversy and support

Implementation, Application and commercialisation stage

Concrete applications, traits

Possible benefits / risks

Individual characteristics shape acceptance/rejection

ILSI Expert Group on Risk Communication; Frewer et al. (2011) Trends Food Sci Tech 22

Issues impacting on Public/Consumer Response to emerging Agro-Food Technologies

1. Perceived personal benefits: concrete, tangible

2. Perceived societal benefits: economy, environment

3. Perceived personal risks: safety, health

4. Perceived societal risks: environment

5. Differential accruement of benefits and risks: industry

6. Perceived scientific knowledge and uncertainty

7. Perceived efficacy of the regulatory framework

8. Trust in science and regulation

Frewer et al. (2011) Trends Food Sci Tech 22 Rolin et al. (2011) Trends Food Sci Tech 22 Verbeke (2011) AgroFood Ind hi-Tech 22

9. Ethical concerns

10. Perceived (un)naturalness

11. Public/Consumer Awareness and Familiarity

12. Cognitive associations and Attitude activation

13. Objective and Subjective Knowledge

14. Perceived controllability and Freedom of choice

15. Public/Consumer involvement during development

16. Information effects: media, labelling, public discourse

17. Socio-cultural and contextual factors

18. Other personal characteristics

Frewer et al. (2011) Trends Food Sci Tech 22 Rolin et al. (2011) Trends Food Sci Tech 22 Verbeke (2011) AgroFood Ind hi-Tech 22

Public sense-making, reactions and attitude formation:

The case of cultured meat

Six themes in the public sense-making around cultured meat

• Asking questions: What’s going on and where will it lead to?

• Making analogies to the familiar: genetic modification and cloning

• Metaphors as semantic packages: “Frankenfood”, “Jurassic Park”

• Establishing polarities: not natural, against nature

• Commonplaces as bottom-line arguments: playing God

• Pragmatic reasoning: environmental challenges, scientific progress

Marcu et al. (2015) Public Und Sci 24

Public reactions and attitude formation

First exposure leading to emotional reactions Unnaturalness of the process Playing God – Messing with nature

Good deal of curiosity Ethical motives; Solution to

meeting food insecurity If not needed as a nation,

perhaps as a planet

Questions about: - Long-term impacts - Health implications - Cultural practices - Livestock and farms

Concerns about: Risks, Mutations, Defects But unavoidable progress

Verbeke et al. (2015) Meat Sci 102

Stakeholder, farmer and public reactions towards

the use of insects in animal feed

Perception of insect-based feed and resulting foods

Insect-based feed and resulting foods seen as: • more sustainable, nutritious and healthy • less microbiologically safe (feed) • allergenic, and a harder sell (foods)

Verbeke et al. (2015) Anim Feed Sci Tech 204

Perceived challenges facing the use of insects in animal feed

• “Consumer acceptance” seen as the main pitfall despite favourable personal WTA • Perceived market-related challenges dominate over perceived technological challenges

Verbeke et al. (2015) Anim Feed Sci Tech 204

Perceived benefits and risks of using insects in animal feed

Top-3 perceived benefits (overall score 3.71 on 1-5 scale)

• Lower dependency on foreign protein imports

• Better valorisation of organic waste

• Improved sustainability of livestock production

Top-3 perceived risks (overall score 3.04 on 1-5 scale)

• Possible adverse impact on local biodiversity

• Introducing microbiological contamination in the food chain

• Competition with other agricultural activities

Verbeke et al. (2015) Anim Feed Sci Tech 204

Towards sustainable consumption:

Perceived match or mismatch between

health and sustainability

Consumer segments based on involvement with healthy and sustainable eating (n=2,720; 2014; BE, NL, UK, DE)

Uninvolved 15.4%

Moderately involved, 30.5%

Health involved 22.5%

Health and sustainability

involved, 31.6%

1,0

1,5

2,0

2,5

3,0

3,5

4,0

4,5

5,0

1,0 1,5 2,0 2,5 3,0 3,5 4,0 4,5 5,0

Involvement with healthy eating

Involvement with sustainable eating

Challenges in “Designing and following the path” involving citizen-consumers

• Assessing and Understanding:

– Citizen-consumers’ roles, needs, wants, preferences

– Their evolving expectations and demands in terms of process and product attr.

– Their impacts on other actors of agriculture and food systems

– Effective drivers of healthy and sustainable food choices

– How best to involve and engage them, and

– How to Re-connect them to producers

• Taking into account:

– The multitude of factors shaping Citizen-Consumer responses

– Citizen-Consumer Dualities and Attitude-to-Behaviour gaps

– The facts that preferences are not static over time, and that

– Citizen-Consumers are not all alike

Public and consumer expectations from agriculture and food innovations THANKS FOR YOUR ATTENTION

Prof. Wim Verbeke Department of Agricultural Economics

Ghent University, Belgium [email protected]

@WimVerbeke1

European Conference “Designing the path:

A strategic approach to EU agricultural research & innovation”

Brussels, 26-28 January 2016