About Delivery PartnersOur Delivery Partners provide implementation and related services to help augment and extend the offerings of our Professional Services Organization in specific geographies. Delivery Partners are an integral part of Quadient’s strategy to put industry leading customer experience solutions into the hands of more customers, in more countries around the world. Delivery Partners provide Quadient customers with implementation services, functional and technical product expertise, and extensive experience in a range of verticals. Our Delivery Partners are committed to providing seamless implementations to help our customers maximize the value of their investment.

Join Quadient’s Partner Advantage Program as a Delivery Partner and increase revenue opportunities. In partnership, we are stronger.

Quadient Partner Advantage: Delivery Partner Track

About the Quadient Partner Advantage: Delivery Partner TrackProviding exceptional service drives customer loyalty and incremental revenue opportunities. Join Quadient’s Partner Advantage program as a Delivery Partner and you will be part of a team able to offer our customers best in-class professional services on our behalf. As one of our preferred delivery suppliers, you can increase your revenue without additional sales, marketing or customer acquisition costs. As a certified Delivery Partner you’ll become one of a few preferred suppliers, enabling you to deliver professional services to our customers in your geographic area.

Once you have completed the Delivery Partner requirements you’ll get access to the Quadient Partner Advantage Portal, access to select NFR software, access to the highest level of technical support (level of support dependent on program tier achieved) and more.

The Quadient Partner Advantage: Delivery Partner program consists of 3 tiers - Silver, Gold and Platinum. Each tier has distinct benefits and requirements to help you meet your business goals. Partners can change tiers by increasing their level of investment in Quadient.

Quadient helps companies deliver meaningful interactions with current and future customers. The Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey.

Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.

The benefits of partnering with us:

Recognition

Quadient is an innovator, recognized as a leader by Gartner, Forrester and IDC and is the fastest growing customer communications (CCM) provider globally.We support >6,000 clients worldwide in the financial services, insurance and service provider industries.

Expertise

As a partner, you’ll have access to our dedicated partner teams, and best-in-class support organization from anywhere in the world.

Deliver Results

As a partner of Quadient, you’ll be able to provide market differentiation, and maximize revenues while exceeding your clients’ expectations.

Go to Market

In partnership, we are stronger. Leverage our vast library of assets to get your team up to speed efficiently, including full-access to our comprehensive eLearning Portal.

Why Partner with Quadient?

The Quadient Partner Advantage: Delivery Partner track is designed to help us deliver world-class service and to help you increase your revenue opportunities.

Delivery Partner: Benefits by Tier

Silver Gold Platinum

Named Partner Manager P P P

Access to Quadient PMM Team P

Use of Partner Advantage Program Logo Silver Gold Platinum

Participation in Quadient Press Releases P P P

Co-Branded Marketing Materials P

Access to Inspire Days (User Conference) 1 2

Discount on Additional Inspire Days Seats30% discount,

up to 2 attendees30% discount,

up to 2 attendees30% discount,

up to 2 attendees

Listing on Quadient Website P P P

E-Learning Seats 4 6 12

Discount on Additional E-Learning Seats 20% 35% 50%

On-site / Custom Classroom Training Discount 10% 20% 30%

Access to Quadient Partner Advantage Portal P P P

Access to Technical Support Silver Gold Platinum

Access to select NFR software Case-by-case P P

Delivery Partner: Requirements by Tier

Silver Gold Platinum

Annual Certification & Training Fee €5,000 / $5,500 US €7,500 / $8,500 US €12,500 / $14,000 US

Partner Contract P P P

Minimum CSAT Performance Score 85% 85% 85%

# of Referenceable Customers 1 2 3

IIdentified Single Point of Contact P P Dedicated

Certification Requirement

4 Designer 6 Designer 12 Designer

1 Interactive 2 Interactive 3 Interactive

1 Dynamic Communications

2 Dynamic Communications

3 Dynamic Communications

1 Automation 2 Automation 3 Automation

4 Consultants Certified

6 Consultants Certified

12 Consultants Certified

New Version Re-Certification Required P P P

Quadient® and the Quadient logo are registered trademarks of Quadient group AG. All other company and prouct names may be trademarks and are the property of their respective owners. All information in this document, including descriptions of features, functions, performance and specifications is subject to change without written notice at any time. www.quadient.com

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and belongs to the SBF 120 index.

Ready to exceed your customers’ expectations? www.quadient.com

“Our partners share our commitment to customer success. Together, we continue to shape and redefine the industry. Our partnerships and alliances enable us to bring our clients the best in customer experience.”

Rob Daleman, VP, Corporate Marketing, Quadient

“We believe the Inspire Designer, Interactive and Dynamic Communications products are really leaders in the market, by far. We’re very impressed with the capabilities of the software. Our experience, although it hasn’t been for a long time with Quadient as a partner, has been excellent so far.”

Ben Ziff, Senior Director of Content, Objectiva Software