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QualityNet (QNet) Secure Portal “The Basics: How to Navigate” May 23 rd 2017 Presented By: Shanelle Van Dyke

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Page 1: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

QualityNet (QNet) Secure Portal“The Basics: How to Navigate”

May 23rd 2017

Presented By: Shanelle Van Dyke

Page 2: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Agenda Background

Introduction

About the Secure Portal

The Basics

Reporting Channels

Overview of Basic Features that are used the most often

Logging In

Secure File Exchange

Submitting Data: Abstracted & Web-based

Reports 2

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Background

What is QualityNet? What are the “secure” pages of QualityNet for?

Established by the Centers for Medicare & Medicaid Services (CMS), QualityNet is the only HIPPA & CMS-approved website for secure communications and healthcare quality data exchange between: quality improvement organizations (QIOs), hospitals, physician offices, nursing homes, end stage renal disease (ESRD) networks and facilities, and data vendors.

The goal of QualityNet is to help improve the quality of health care for Medicare beneficiaries by providing for the safe, efficient exchange of information regarding their care.

All users requesting access to the QualityNet Secure Portal must be individually approved and verified. This mandatory registration process is used to maintain the confidentiality and security of healthcare information and data transmitted via QualityNet.

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IntroductionThe QualityNet Secure Portal (QSP) project is the next generation of QualityNet.org, the current public-facing website and secure extranet portal supporting Center for Clinical Standards and Quality (CCSQ) quality reporting programs for health care providers and vendors supporting providers. User/facility types for QSP include hospitals (inpatient, outpatient, ambulatory surgical centers, cancer, and inpatient psychiatric facilities), physicians’ practices, renal facilities, and Quality Improvement Organizations.

The long-term goal of the portal effort is to standardize and consolidate the following capabilities across the programs:

Reporting, data submission and exchange

Measures gathering and processing

Payment scoring

Single sign-on

The project also seeks to improve communication and collaboration among and between quality program participants by leveraging communication and collaboration functionality, such as community forums, moderated discussion groups, user-generated content (blogs, wikis, polls, etc.), and Portal Analytics Capability. QSP users are authenticated via QualityNet Authorization and Role Management (QARM).

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About the Secure Portal QualityNet contains several layers of security. To access the QualityNet Secure

Portal (the secure portion of QualityNet), users are required to accept Terms and Conditions, which carry penalties up to and including criminal prosecution for unauthorized disclosure of account login information or any site content. Accounts are monitored to ensure compliance with the Rules of Behavior and Terms of Use, which are accessible from the footer of all QualityNet pages.

Users sign in to the QualityNet Secure Portal with a User ID and Password issued to them after they have completed their QualityNet registration. All users must also have a unique e-mail address. Accounts are deactivated after 120 days of inactivity.

QualityNet uses the Advanced Encryption Standard (AES) as well as Secure Sockets Layer (SSL) to encrypt data as it is securely transmitted. (Encryption is the process of scrambling the contents of a file so that the file is completely unreadable.)

Several layers of database security also exist in QualityNet. One type of database security is role-based security. The QualityNet Security Administrator assigns specific roles to each registered user which determines the features, functions and data to which the user will have access.

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Quality Reporting Channels - How it’s connectedCMS

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Accessing QualityNet Secure Portal

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www.qualitynet.org

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Chose Your Destination:

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Page 9: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Log-In

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Page 10: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Chose Your Option:

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Page 11: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Secure File & Transfer Secure File Transfer provides a mechanism for securely exchanging documents

containing sensitive information such as Protected Health Information (PHI) or Personally Identifiable Information (PII).

Who can use Secure File Transfer?Internal users; i.e. the Centers for Medicare & Medicaid Services (CMS) and CMS Contractors, can exchange messages and files with internal users; external users such as providers and vendors; and unlicensed users (those without a QualityNet Portal account who are not listed in the Secure File Transfer address book). External users can exchange message(s)/file(s) only with internal users.

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Page 12: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Sending Files to Other Secure File Transfer Users

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Receiving a File from Another Secure File Transfer User

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Page 14: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Secure File Transfer: Data Upload The Data Upload feature allows authorized users to submit their data through

the Secure File Transport interface.

This is where users upload their Inpatient and Outpatient data for submission

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Page 15: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

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Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by

uploading the necessary files into the correct Data Upload folder.

Tip: The correct location for data upload is dictated by the folder name thatcorresponds to the type of file in need of submission.

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Secure File Transfer: Data Upload

These two options, highlighted in “Orange” are for the submission of Inpatient and Outpatient data.

iqrclinical = Inpatient

oqrclinical = Outpatient

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Secure File Transfer: Data Upload

Selecting the File for Upload

Uploaded File AntiVirus Scanning

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Secure File Transfer: Data UploadAntiVirus Scan Successfully Completed

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Secure File Transfer: Data Upload

Upload Email Notification

File Acceptance/Rejection Email Notification

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Chose Your Option:

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“Hospital Quality Reporting IQR, OQR, ASCQR, PFQR, PCHQR”

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“Manage Notice of Participation (NoP)”

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“Manage Notice of Participation (NoP)”

Page 24: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Chose Your Option:

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Page 25: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

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“Hospital Quality Reporting IQR, OQR, ASCQR, PFQR, PCHQR”

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“Manage Measures”

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“Manage Measures”

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“Manage Measures”

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“Manage Measures”

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Chose Your Option:

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Page 31: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

Run Report

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Choosing A Category

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Run Report

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Select the Report Category

Select the Report

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Report Category: APU Reports

Claims Detail Report: Identifies claims in final action status in the CDAC. Purpose: Provides users with the ability to monitor claims submitted in final

action status. Includes only Medicare Fee-for-Service claims that have been finalized. Excludes ED-Throughput claims.

Confidence Interval Report: Displays the confidence interval reliability result for APU.

Provider Participation Report: Displays a summary of requirements data for participation in the Hospital OQR Program. Purpose: Allows hospitals and their vendors to monitor their compliance with

program requirements. Displays summary information of cases accepted into the CDAC. Updating nightly with all data submitted and successfully processed the previous day.

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Sample Claims Detail Report

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Sample Provider Participation Report

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Run Report

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Choosing A Category

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Report Category: Validation Case Detail Report:

Compares the hospital abstraction to the CDAC re-abstraction results.

Case Selection Report: Displays a detailed list of the cases that were selected for hospital validation for a particular quarter.

Mismatch Frequency Report: Lists the validated data elements by frequency of mismatch.

Validation Summary Report: Compares the hospital abstraction data elements and original measure outcomes to the adjudicated record data elements and adjudicated measure outcomes

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Report Category: Feedback ReportsTwo sets of Reports:

The first set displays feedback and measure information on files that have been submitted to the CDAC.

The second, Vendor Feedback Reports, displays hospital performance information on select quality measures for the clinical topics. 38

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Report Category: Public Reporting

One Report Available:

This report allows providers to preview the data that will be posted on the Hospital Compare Website

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Page 40: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

QNet “Secure” website – Summary

BASICS

Secure File Exchange & Transfer

Send & Receive Files

Data Upload – Data Submission

Notice of Participation

Adding Contacts

Public Reporting-Hospital Compare

Adding Campuses

Manage Measures

Accessing & Submitting Web-Based Measures

Reports40

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Reporting Process & Deadlines

Quarterly Reporting. Data is entered into the CART application or

submitted via a vendor. Then it uploaded to the QualityNet website.

Annual Reporting. Data is entered directly into the QualityNet website.

Deadlines

Outpatient: January-March 2017 data (Q1 2017) due August 1st 2017

Inpatient: January-March 2017 data (Q1 2017) due August 15th 2017

Outpatient: April-June 2017 data (Q2 2017) due November 1st 2017

Inpatient: April-June 2017 data (Q2 2017) due November 15th 201741

Page 42: QualityNet (QNet) Secure Portal€¦ · Secure File Transfer: Data Upload Users who need to upload data for file submissions can accomplish this task by uploading the necessary files

THANK YOU! Questions ? ? ?

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Patricia AtkinsonDirector of Quality and Performance ImprovementAlaska State Hospital and Nursing Home Association (ASHNHA)Juneau, AK 99801907-586-1790 (office)Email: [email protected]

Shellie SmithHealth Program Manager - State of AlaskaHealth Planning and Systems DevelopmentAnchorage, AK 99503Email: [email protected]

Debbie LowenthalManager, Programs and ServicesASHNHA426 Main Street, Juneau AK 99801907-586-1790 officeEmail: [email protected]