quarterly review meeting #4 30 june 2008 welcome!
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Quarterly Review Meeting #430 June 2008
Welcome!
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MORNING Goals Situation Report Moving Forward Technology Trends X-Sourcing
AFTERNOON Cellular Strategy Storage Futures OIM Update Catalyst Update The Agile Org Wrap-Up
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Meeting Goals
Understand Assess Frame Choices Debate
...Our future directions
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Ron's Goals
Build a leaderful & agile organization & community
Figure out what to do
Figure out how to do it
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Technology Goals
Lower institutional costs By reducing inefficiency By leveraging tech gains
Increase knowledge-worker effectiveness Any time/place/device
access to everything* Accelerate innovation by
reducing collab. latency
* For everyone, subject to access policies
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I. Situation Report
“What's Happening Here?”
Quarterly Review Meeting30 Jun 2008
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Triple Whammy
Budget Earthquake
Culture Shifts
Technology Shifts
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1. The Budget Earthquake
UW's Technology Funding Structure
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2. Culture Shifts
1980sDecentralizedChaos
1990sCentralControl
2000sLoosely-controlledCommunity Chaos
Example:
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Culture Shifts
Governance: Central → Community Resources: Central → Departmental Priesthood → DIY, disintermediation, social net. Engineering driven → Customer/market driven Technical excellence →Technical adequacy Build software → Buy/rent, borrow/customize Create solutions → Consult, broker, Integrate Core standards → Proprietary application silos Prescriptive requirements → Performance codes Internet wild-west → More regulation
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3. Technology Shiftsespecially cloud computing
An instrument of “creative destruction”Schumpeter: Capitalism, Socialism and Democracy -1942
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Technology Shifts Smaller/bigger, faster, cheaper, greener
(e.g. storage, network, cpu)
Enterprise driven → Consumer/commodity driven (e.g. laptops for the 2nd billion Internet users)
Thick clients, local hosting → SaaS, Cloudframes
Desk-centric computing → Mobility
Standards driven → Proprietary silos
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Result: Shock and Uncertainty
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The Elephant in the Room
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What is the future of Central IT?
Seattle Times April 1971 Hwy 99
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We're Not Dead Yet!
“The IT department is far from dead yet - and will play the central role in managing the shift to the utility model and the coordination between Web-based services and those supplied locally.”
-Nick Carr
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Which is good news!
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Flashback to October 2007 Remaining Relevant in Changing Times
Our commitment: It's all about discovery... and community!
Our passion: Help colleagues fully leverage the power of technology.
Our approach: "Progress through partnership"
Survival via Service & Collaboration
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II. Moving Forward
“Now What?”
Quarterly Review Meeting30 Jun 2008
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Which Way?
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Two things we know...
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A Cure for the Triple Whammy?
1. Moving forward emotionally
2. Moving forward organizationally
3. Recognizing new opportunities
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1. Moving forward emotionallyAttitude Control !
NASA knows how to do it!
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Attitude Control for People...
Is a bit more problematic!
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Fortunately we're not alone...
Community and Partnershipworks in both directions
CHALLENGE: Support each other!
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2. Moving forward organizationallyLeadership for the New World Order
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Does community leadershipmean we are no longer leaders?
FollowLead
Where should we be?
Engineering Driven Market Driven
Talk Listen
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Balancing Different Roles
Community leadership → shared responsibility
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We're all leaders now...
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Which begs the question...
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We're all partners now...
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and... We're all Darwinians now
“It is not the strongest of the species that survived, nor the most intelligent,
but the one more responsive to change.”
--Charles Darwin
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Two Key Strategies
1. Question Assumptions 2. Prioritize
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Peter Drucker
“Management is doing things right; leadership is doing the right things.”
“There is nothing so useless as doing efficiently that which should not be done at all.”
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"If we were not in this already, would we now go into it?"
And if the answer is "no," the next question should be: "How do we get out and how fast?"
-Peter Drucker, 1964
Managerial CourageRelentless review of products/services
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Management Truths (Stephen Robbins)
When leadership doesn't matter (context does) Conflict
– Some of it is good– Biggest source of negative conflict?
Happiness – Environment or heredity?– Correlation between happiness & productivity?
Team composition– Not all are team-compatible or want a challenge– Hire smarts, dedication; match your culture
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Team Composition:Map yourself, Hire your complement!
Communication
Control
Low
High
Low High
Also: strategic vs. tactical, ideal vs. pragmatic, etc
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3. Recognizing New Opportunities(What comes after the creative destruction?)
A) Listen to partners
B) Focus on institutional efficiency & individual effectiveness
C) Tear down walls
D) Accelerate innovation (discuss in next section)
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Tear down the walls... between people & resources
Times Places Devices
Applications Technologies
Organizations Communities
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Top Takeaways
Triple Whammy
Support each other!!
We're all leaders now
Surprising mgt truths
Creative destruction brings new opportunities
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