radford technology forum germanysep 13, 2013 · digi international gmbh first data holtzbrinck...
TRANSCRIPT
One Firm. Complete Solutions.
Radford Technology Forum
Germany Villa Kennedy, Frankfurt, 13 September 2013
Robert Miller, Partner
Yves Corne, Global Benefits
Patrick Gutmann, Director DACH
Axel Schuette, Associate Director EMEA
Anton Marinovich, Director Sales EMEA
1 | Radford Technology Forum Frankfurt 2013
Welcome and Introductions
2 | Radford Technology Forum Frankfurt 2013
Agenda
09:30 – 10:00 Arrival and Coffee
10:00 – 10:15 Welcome and Introductions
10:15 – 11:00 Radford News, Facts and Trends
11:00 – 11:15 Networking Break
11:15 – 12:00 Guest Speaker: 1&1 Internet AG
12:00 – 13:00 Lunch Buffet and Networking
13:00 – 13:45 Total Rewards
13:45 – 14:30 Compensation Trends in Technology Sectors
14:30 – 14:45 Break and Networking
14:45 – 15:50 Roundtable Discussion
15:50 – 16:00 Wrap-up and Closing
3 | Radford Technology Forum Frankfurt 2013
Today´s Participants
1&1 Internet AG
Accenture
Agilent Technologies
Alstom Germany
Arrow Electronics
Carl Zeiss AG
Cassidian Cybersecurity
COVIDIEN
CSC
Dell GmbH
DB Systel GmbH
Deutsche Bahn AG
Deutsche Post AG DPDHL
Digi International GmbH
First Data
Holtzbrinck Publishing
Group
HomeAway Deutschland
GmbH
Honeywell International
IBM Deutschland
IHS Global
Masdar PV GmbH
Rimage Europe GmbH
SAP AG
SNP Schneider-Neureither
Partner AG
Software AG
SunGard Systeme GmbH
TE Connectivity
Texas Instruments
Yahoo! Europe
4 | Radford Technology Forum Frankfurt 2013
About Radford
Surveys. Consulting. Valuation.
Radford, an Aon Hewitt company, is the leading global provider of compensation intelligence and consulting services to the technology and life sciences sectors. Our market-leading surveys, strategic consulting and equity valuation expertise help Compensation Committees and human resources leaders address their toughest challenge: attracting, engaging and retaining talent in innovation-based industries. Radford offers clients a comprehensive suite of solutions, integrating unmatched global data capabilities with high-powered analytics and deep consulting expertise to deliver market-leading guidance to more than 2,500 organizations annually— from Fortune 10 companies to start-ups. Headquartered in San Jose, CA, Radford has professionals in Bangalore, Beijing, Boston, Brussels, Frankfurt, Hong Kong, London, Philadelphia, San Francisco, San Diego, Shanghai and Singapore.
5 | Radford Technology Forum Frankfurt 2013
About Our Surveys
Radford Surveys
Consistent methodology globally - single input across all countries to provide solutions for a more streamlined global survey participation process
High international growth accelerated by the Aon Hewitt integration, currently partnering with AH China, Australia, India to collect and report more robust data for APAC
Radford Network® offers access to compensation data, company practices by country and quarterly Trends Reports for selected countries
- Covers full spectrum of compensation elements; base, STI, LTI and allowances, for all positions and levels of employees globally
- Updated survey results, three times a year, allows companies to join throughout the year, collects company’s most recent pay data
- Custom reports available to reflect company’s peer groups; customise by business unit, level within organisation; execs, manufacturing, etc.
5
6 | Radford Technology Forum Frankfurt 2013
Our Global Network
Radford +
As part of Aon Hewitt, Radford is uniquely positioned to address a wide range of needs for companies at all stages of development around the globe.
The merging of numerous industry leaders under Aon Hewitt generates a powerhouse firm focused on empowering people and companies.
Radford routinely works on behalf of its clients to leverage the combined strength of the Aon Hewitt companies, including:
Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions.
McLagan is the leading performance/reward consulting and benchmarking firm for the financial services industry.
Ward is the leading provider of benchmarking and best practices research studies for insurance companies.
New Bridge Street is the leading provider of remuneration consulting services in the UK market, serving over one-third of the FTSE 350.
Birches Group serves as a key partner to the Aon Hewitt family of companies, providing compensation expertise and intelligence in critical emerging markets.
7 | Radford Technology Forum Frankfurt 2013
Radford EMEA team update
Robert Miller
Partner
Region Head
Guy Pritchard
Associate Partner
Consulting
Gina Wellmaker
Associate Partner
Surveys
Patrick Gutmann
Director
DACH
Axel Schuette
Associate Director
DACH
Brenda De Souza
Associate Director
Technology Lead
Gaurav Dutt
Associate Director James Seechurn
Consultant
Stefanie Verberckt
Senior Survey
Consultant
Life Sciences
Elena Finotti
Senior Survey
Consultant
Life Sciences
Nikolaos
Tsimogiannis
Survey Consultant
Technology
Deb Chang
Survey Consultant
Technology
Katie Aldred
Survey Consultant
Technology
Bart Schoofs
Associate Director
Life Sciences
8 | Radford Technology Forum Frankfurt 2013
Continued Growth of Radford’s Global Technology Survey
Number of datasets has grown by more than 50% in only five years
3.2
3.6
4.4
4.8
5.3
1,700
0
500
1,000
1,500
2,000
2,500
0.0
1.0
2.0
3.0
4.0
5.0
6.0
2009 2010 2011 2012 2013
No
. o
f c
om
pa
nie
s
No
. o
f in
cu
mb
en
ts
Millio
ns
No. of incumbents No. of companies Column1
Source: Radford Global Technology Survey, July publication
9 | Radford Technology Forum Frankfurt 2013
We are Actively Soliciting New Participants
A selection of companies who recently joined our survey
AB SCIEX
ALLIANCE DATA
SYSTEMS
AVG TECHNOLOGIES
AVNET
BAXTER HEALTHCARE
BOSTON SCIENTIFIC
CAREFUSION
CARL ZEISS AG
COGNIZANT
COLT TECHNOLOGY
COMMVAULT SYS.
COOPERVISION
EDWARDS LTD
FUJITSU
GE HEALTHCARE
GROUPON
HAEMONETICS
HOLLISTER
KINETIC CONCEPTS
LEBARA LTD
LIQUIDITY SERVICES
MITEL NETWORKS
MONSTER WORLDWIDE
NSN
OPENTABLE
QIAGEN
ROCHE DIAGNOSTICS
SPLUNK
STMICROELECTRONICS
VERIFONE
VISA EUROPE
10 | Radford Technology Forum Frankfurt 2013
Radford Client Events in EMEA
2013 Radford EMEA Events Location Date
EMEA Telecoms Forum London 15 March
Middle East Forum Dubai 21 March
Reward Forum Paris 26 March
Reward Forum Munich 12 April
EMEA Software Forum London 18 April
EMEA e-Commerce/Online Community Forum London 14 May
European Life Science Exchange Group Forum Geneva 5 June
Reward Forum Frankfurt 13 September
European Steering Group Meeting London 19 September
EMEA Regional Meeting London 16 October
Regional Technology Forum Dubai 20 October
EMEA Medical Devices Forum Brussels 14 November 2013
11 | Radford Technology Forum Frankfurt 2013
New Initiatives
New Analytics Engine: Radford’s Global Workforce Analytics (GWA)
initiative responds to a critical business need: effectively linking
organizational and staffing strategies to labor costs, with the overall
goal of enhancing the global return on people
Total Rewards: Combined capabilities of Radford and Aon Hewitt give
clients a comprehensive, value-based approach for benchmarking total
rewards packages relative to the market
12 | Radford Technology Forum Frankfurt 2013 12
Setting the Stage (morning session)
13 | Radford Technology Forum Frankfurt 2013
Economic Forecast: GDP Year-Over-Year
Source: International Monetary Fund, World Economic Outlook Database, April 2013
The advanced economies are expected to gradually accelerate, following a weak start to 2013,
with the US in the lead. In emerging markets and developing economies, activity has already
picked up steam
In the short term, risks mainly relate to developments in the euro area, including uncertainty about
the fallout from events in Cyprus and politics in Italy as well as vulnerabilities in the periphery
Country 2012 2013 2014 Trend 2012
to 2013 Trend 2013
to 2014
France 0,0 -0,1 0,9
Germany 0,9 0,6 1,5
Italy -2,4 -1,5 0,5
Poland 2,0 1,3 2,2
United Kingdom 0,2 0,7 1,5
United States 2,2 1,9 3,0
China 7,8 8,0 8,2
World 3,2 3,3 4,0
Advanced Economies 1,2 1,2 2,2
Ermerging Markets 5,1 5,3 5,7
14 | Radford Technology Forum Frankfurt 2013
Economic Forecast: Unemployment Rate
Unemployment rates have increased in the main European economies, whereas
the US shows slow improvement and China remains stable at a low rate
The 2014 outlook shows little improvement and includes a downgraded expectation
for Italy and France
Country 2012 2013 2014 Trend 2012
to 2013 Trend 2013
to 2014
France 10,2 11,2 11,6
Germany 5,5 5,7 5,6
Italy 10,6 12,0 12,4
Poland 10,3 11,0 11,0
United Kingdom 8,0 7,8 7,8
United States 8,1 7,7 7,5
China 4,1 4,1 4,1
Source: International Monetary Fund, World Economic Outlook Database, April 2013
15 | Radford Technology Forum Frankfurt 2013
Economic Forecast: Inflation Rate
Overall inflation has stayed remarkably stable in advanced economies and will
continue to do so in 2014
Country 2012 2013 2014 Trend 2012
to 2013 Trend 2013
to 2014
France 2,0 1,6 1,5
Germany 2,1 1,6 1,7
Italy 3,3 2,0 1,4
Poland 3,7 1,9 2,0
United Kingdom 2,8 2,7 2,5
United States 2,1 1,8 1,7
China 2,7 3,0 3,0
World 3,9 3,8 3,8
Advanced Economies 2,0 1,7 2,0
Ermerging Markets 5,9 5,9 5,6
Source: International Monetary Fund, World Economic Outlook Database, April 2013
16 | Radford Technology Forum Frankfurt 2013
AVG Turnover Rates
Source: Radford Trends Report – July 2013
Turnover rates at technology sector companies in Europe are relatively low
compared to the US or China
5.1% 5.6% 5.2% 5.1% 6.3% 5.6%
3.9% 4.1%
6.9% 8.1%
4.5% 5.5%
7.5%
9.2%
6.8% 6.5%
10.1% 9.6%
8.6% 9.7%
10.8%
11.4%
16.3% 13.2%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
Germany France United Kingdom Poland United States China
Involuntary Voluntary
◄ Region | Abroad►
17 | Radford Technology Forum Frankfurt 2013
Average Turnover Rates - Germany
Analyzing details is showing us significant differences in turnover rates Germany for the different sub-sectors
◄ Region | Abroad►
8.1%
13.3%
8.9% 7.7%
5.9% 5.7% 7.1%
10.3%
8.3%
10.1%
4.8%
5.2%
4.2% 4.3% 3.1%
2.9%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
2012 2013 2012 2013 2012 2013 2012 2013
Internet Software Semicon MedDev
Voluntary InvoluntarySource: Radford Trends Report – July 2013
18 | Radford Technology Forum Frankfurt 2013
Hiring Sentiment
◄ Region | Abroad►
The European hiring environment is dominated by selective to normal hiring; freezing
levels are the lowest in Germany and UK
US and China have been more aggressive in hiring but China appears to be falling in
line with the others in 2013
5% 6% 7% 8% 5% 6% 8% 8% 2% 3% 1% 3%
30% 35% 32% 34%
33% 36%
25% 26%
29% 29% 29% 33%
59% 52% 57% 55%
54% 50%
59% 56%
49% 50% 56%
56%
6% 7% 4% 4% 8% 8% 8% 10%
20% 18% 14%
8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
Germany France United Kingdom Poland United States China
Freeze % Selective % Normal % Aggressive %Source: Radford Trends Report – July 2013
19 | Radford Technology Forum Frankfurt 2013
3% 2% 0%
10% 15%
7%
22% 22% 25%
25%
43%
48%
29%
43%
62% 61%
67% 70%
45%
36%
62% 43%
16% 14%
5% 5% 2% 1% 1%
9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2012 2013 2012 2013 2012 2013 2012 2013
Internet Software Semincon MedDev
Freeze % Selective % Normal % Aggressive %
Hiring Sentiment – Germany per Sector
The German internet sector is more aggressive in hiring compared to other technology
industries whereas the semiconductor sector is much more conservative
Source: Radford Trends Report – July 2013
20 | Radford Technology Forum Frankfurt 2013
AVG Salary Increase – Undiluted (Region)
2012-2013 European salary budgets and actual salary increases are generally stable or
decreasing whereas China is seeing increases even if limited
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
10.0%
2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
Germany France Italy United Kingdom Poland United States China
Budget - Overall Actual - Overall
◄ Region | Abroad►
Source: Radford Trends Report – July 2013
21 | Radford Technology Forum Frankfurt 2013
AVG Salary Increase – Undiluted (Germany)
Germany Details for Non-Sales Positions
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
2012 2013 2012 2013 2012 2013 2012 2013
Internet Software Semiconductor MedDev
Germany
Budget - Overall Actual - OverallSource: Radford Trends Report – July 2013
22 | Radford Technology Forum Frankfurt 2013
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
2012 2013 2012 2013 2012 2013 2012 2013
Internet Software Semiconductor MedDev
Germany
Budget - Overall - Sales Actual - Overall - Sales
AVG Salary Increase – Undiluted (Germany)
Germany Details for Sales Positions
Source: Radford Trends Report – July 2013
23 | Radford Technology Forum Frankfurt 2013
Bonus Eligibility per Level and Industry in Germany
Across sectors, bonus eligibility looks very similar at senior management levels. For
lower level employees there are much bigger differences in the sectors
In general, the software Industry tends to operate more extensively with incentives
whereas medical devices companies seem to be more conservative
Source: Radford Global Technology Survey - July 2013
Employee
Levels Hardware Medical
Devices Semicon
Equipment Software
Survey
Totals in
Germany
VP and above 100% 100% 100% 100% 98%
Director 99% 96% 98% 95% 93%
Manager 91% 86% 94% 90% 93%
Supervisor 84% 66% 75% 91% 75%
Expert/Principal 99% 96% 95% 96% 97%
Career/Advanced 75% 86% 76% 90% 82%
Entry/Developing 73% 39% 67% 85% 73%
Support 68% 30% 75% 82% 64%
24 | Radford Technology Forum Frankfurt 2013
70% 67%
92% 91% 84% 83%
79% 76%
30% 33%
8% 9% 16% 17%
21% 24%
0%
20%
40%
60%
80%
100%
Executive - Level7 - All Functions
Roll-Up
Executive - Level8 - All Functions
Roll-Up
Management -All Functions
Roll-Up 1
Management -All Functions
Roll-Up 2
Management -All Functions
Roll-Up 3
Management -All Functions
Roll-Up 4
Management -All Functions
Roll-Up 5
Management -All Functions
Roll-Up 6Base% Target STI %
Non Sales Pay Mix – Base Salary and Target STI
Source: Radford Global Technology Survey Germany – July 2013
For non-sales roles the pay mix is more base salary focused
This analysis is based on roll-ups
◄ Executives | Management►
25 | Radford Technology Forum Frankfurt 2013
63% 61%
71% 69% 67% 67% 64%
37% 39%
29% 31% 33% 33% 36%
0%
20%
40%
60%
80%
100%
Sales Executive -VP Level
Sales Executive -SVP Level
Field Sales Mgmt -Supervisor - Roll-
Up
Field Sales Mgmt -Manager - Roll-Up
Field Sales Mgmt -Senior Manager -
Roll-Up
Field Sales Mgmt -Director - Roll-Up
Field Sales Mgmt -Senior Director -
Roll-Up
Base % Target %
Sales Positions Pay Mix – Base Salary and Target STI
For sales roles the pay mix is less base salary focused
This analysis is based on roll-ups
◄ Executives | Management►
Source: Radford Global Technology Survey Germany – July 2013
26 | Radford Technology Forum Frankfurt 2013
Non Sales Pay Mix – Base Salary and Target STI
For non-sales roles the pay mix is more base salary focused
This analysis is based on roll-ups
◄ Professional | Support►
92% 89% 87% 84% 78%
92% 92% 92% 92%
8% 11% 13% 16% 22%
8% 8% 8% 8%
0%
20%
40%
60%
80%
100%
Professional -All Functions
Roll-Up 2
Professional -All Functions
Roll-Up 3
Professional -All Functions
Roll-Up 4
Professional -All Functions
Roll-Up 5
Professional -All Functions
Roll-Up 6
Support - AllFunctions Roll-
Up 2
Support - AllFunctions Roll-
Up 3
Support - AllFunctions Roll-
Up 4
Support - AllFunctions Roll-
Up 5
Base% Target STI %Source: Radford Global Technology Survey Germany – July 2013
27 | Radford Technology Forum Frankfurt 2013
76% 69% 69% 66% 63%
73% 69% 70%
25% 31% 31% 34% 37%
28% 32% 30%
0%
20%
40%
60%
80%
100%
Sales AcctManager - Tech+ Med Device -All Channels -Entry - Roll-Up
Sales AcctManager - Tech+ Med Device -All Channels -Developing -
Roll-Up
Sales AcctManager - Tech+ Med Device -All Channels -
Career - Roll-Up
Sales AcctManager - Tech+ Med Device -All Channels -
Advanced - Roll-Up
Sales AcctManager - Tech+ Med Device -All Channels -
Expert - Roll-Up
Inside/ContractRenewal Sales
Rep 2
Inside/ContractRenewal Sales
Rep 3
Inside/ContractRenewal Sales
Rep 4
Base % Target %
Sales Positions Pay Mix – Base Salary and Target STI
For sales roles the pay mix is less base salary focused
This analysis is based on roll-ups
◄ Professional | Support►
Source: Radford Global Technology Survey Germany – July 2013
28 | Radford Technology Forum Frankfurt 2013
Germany Market Movement
Survey totals 2013 vs. 2012:
Source: Radford Global Technology Survey - July 2013 and July 2012
Category Job Level
Base
Salary
Total
Cash
Total
Cash at
Target
Employee
count
Company
count
Management
1-2 103% 103% 103% 153% 116%
3-4 102% 110% 103% 114% 114%
5-6 102% 105% 103% 139% 130%
Professional
1-2 99% 100% 102% 117% 108%
3-4 101% 104% 102% 104% 110%
5-6 96% 106% 102% 151% 111%
29 | Radford Technology Forum Frankfurt 2013
Germany Market Movement
Same company comparison 2013 vs. 2012:
Source: Radford Global Technology Survey - July 2013 and July 2012
Category Job Level
Base
Salary Total Cash
Total Cash
at Target
Management
1-2 105% 105% 105%
3-4 102% 111% 103%
5-6 103% 107% 104%
Professional
1-2 100% 101% 103%
3-4 100% 104% 102%
5-6 100% 112% 106%
30 | Radford Technology Forum Frankfurt 2013
Cost of Executive Management
Executive vs. Global Headcount
As a percentage of global headcount, executive teams represent less than 1% of the total employee population at larger companies and less than 2% of the population at smaller companies
Yet, we continue to focus a significant amount of time and resources devoted solely to executive compensation
0.8%
1.4%
1.9%
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
Executives as a % of Global Headcount (<$4B in Revenue)
25th 50th 75th
0.4%
0.7%
1.1%
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
Executives as a % of Global Headcount (>$4B in Revenue)
25th 50th 75th
Source: Radford Global Workforce Analytics (GWA) Database – July 2013
31 | Radford Technology Forum Frankfurt 2013
Cost of Executive Management
How Did We Calculate That?
In 2012, Radford asked a select group of leading technology firms to provide full census survey data (i.e., all employees in all locations)
As a result of this effort, a new tool was born: Radford’s Global Workforce Analytics (GWA) database
Featuring 95 participants so far, GWA enables clients to explore key business metrics, such as total cost of management, across industries and companies of different sizes
Source: Radford Global Workforce Analytics (GWA) Database – July 2013
Key Metrics
<$4B in Revenue
(Lower Half of Dataset)
>$4B in Revenue
(Upper Half of Dataset)
25th 50th 75th 25th 50th 75th
Annual Revenue ($M) $702 $1,183 $2,192 $4,510 $8,234 $31,533
Global Headcount 2,100 3,800 6,400 11,200 20,600 65,200
Revenue Per EE ($K) $259 $341 $432 $334 $474 $670
32 | Radford Technology Forum Frankfurt 2013
Cost of Executive Management
The Focus Becomes Clearer
While executives represent less than 2% of the population, the cost of compensating executives is 5% to 10% of total compensation spend (a 5x to 6x multiple on the percent of headcount executives represent)
When you spend that much money on such a small employee group, you want to make sure you get it right
Source: Radford Global Workforce Analytics (GWA) Database – July 2013
6.4%
8.8%
12.3%
0.0%
5.0%
10.0%
15.0%
Executive Pay as a % of Global TDC (<$4B in Revenue)
25th 50th 75th
4.2%
6.9% 8.1%
0.0%
5.0%
10.0%
15.0%
Executive Pay as a % of Global TDC (>$4B in Revenue)
25th 50th 75th
33 | Radford Technology Forum Frankfurt 2013
Cost of Executive Management
Exploring The Financial Impact
Other interesting items we can now review include examining executive pay as a percentage of revenue or earnings
For example, executive pay among the existing GWA dataset has an average impact on EPS (earnings per share) of $0.15 for large companies and $0.21 for small companies
Source: Radford Global Workforce Analytics (GWA) Database – July 2013
1.9%
0.7%
2.8%
1.2%
4.0%
1.7%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
GWA Lower Half GWA Upper Half
Executive Pay as a % of Global Revenue
25th 50th 75th
$0.21
$0.15
$0.00
$0.05
$0.10
$0.15
$0.20
$0.25
Average Impact of Executive Pay on EPS
GWA Lower Half GWA Upper Half
34 | Radford Technology Forum Frankfurt 2013 34
Summary
Cash Compensation:
Merit increase budgets remain at the 3% to 3.5% level – a new normal
Adjustment and promotion budgets become critical to recognize performance and reward key talent
Nearly all employees will receive a bonus – this challenges the ability to spend more on top talent
A focus on global staffing and people spend among big tech firms
Sector Trends:
Strong hiring sentiment at internet and e-commerce in Germany drives pressure at companies to retain and attract top talent
Lower salary budgets follow weak business outlook in German semiconductor market in 2012/2013
Talent and Market Factors:
Top talent programs are still a minority practice, but in today’s competitive talent market, they are becoming increasingly crucial and valuable
Though many companies offer similar programs, it is more about how your company executes its talent program, and of course, the real (and perceived) values it returns to the employee
Hiring drives increased voluntary turnover - there are always opportunities for top talent
35 | Radford Technology Forum Frankfurt 2013 35
1&1 Internet AG By David Thür and Wibke von Agris
36 | Radford Technology Forum Frankfurt 2013 36
Total Rewards Analytics By Robert Miller and Yves Corne
37 | Radford Technology Forum Frankfurt 2013
Total Rewards – Proposition/Communication
Total Reward broadly: “Everything an employee gets and perceives as valuable or rewarding”
Total Rewards Framework Sample Total Reward Statement
38 | Radford Technology Forum Frankfurt 2013
Aon Hewitt Total Reward Study 2012
Aon Hewitt conducted a global Total Reward Study in 2012 with 750 participants
Key survey highlights include:
Only 35% of companies state that Total Reward strategy is based on sound assumptions and data
Only 27% of organizations regularly measuring the effectiveness of Total Reward programs
86% of organizations see cost as the most important factor when making Total Reward decisions
87% of organizations think it is critical to align TR strategy with business strategy
Only 56% of organizations are actually aligning TR strategy with business strategy though
Why do only 87% of organizations think it is important to align TR and business strategies?
Only 46% of organizations think it is important to gather facts before making TR decisions
With only 28% of companies actually gathering data round TR spend
Why are so few companies gathering facts and data before taking decisions?
39 | Radford Technology Forum Frankfurt 2013
Employee Value Proposition
What are you doing to differentiate as a top employer?
Employment Proposition
Benefits Fixed Compensation Variable Cash Equity Career
▼ Cafeteria subsidy
Company transport
Health and well being
Educational assistance
Vacation
Retirement
Concierge offerings (e.g.,
pet, elder)
Fitness services
▼ Housing allowances
Medical Reimbursement
Company car
Other/Special Allowances
Profit
Sharing Bonuses
Options/
SARs Promotions
RSUs Training
Cash Flexibility
Innovation
Leadership
What is it costing you?
40 | Radford Technology Forum Frankfurt 2013
Changes in Total Rewards Landscape
1. Catching Up
− Creating a strategy
− Aligning leadership
− Addressing structure and culture
2. Moving Forward
− Centralizing responsibility for reward strategy
− Pushing for more tailored approaches
− Increasing performance orientation & differentiation
− Shifting cost and risk to employees
− Pushing for better communication
3. Pulling Ahead
− Getting a clearer sight on benchmarking and cost
− Using total rewards as a differentiator
Companies Operating in 1 of 3 Modes Respondents Expect to See
LESS… Respondents Expect to See
MORE…
Decentralized approached to
rewards Centralized approached to
rewards
One-size-fits-all approaches to
rewards Customized reward programs
Rewards being managed
element by element Rewards being managed as a
portfolio
No choice offered Individual choice
Same rewards for all Differentiated rewards based on
performance
Reward linked to company-wide
results Rewards tied to individual
performance
Rewards based on results and
effort Rewards based on results only
Company bearing cost and risk
in reward programs Employee bearing cost and risk
in reward programs
"Need to know" mentality driving
communication Open communication about
rewards
Trends to come out of the Total Rewards Survey include:
41 | Radford Technology Forum Frankfurt 2013
Total Rewards – Understanding The Costs
Mandatory and Supplementary Benefits form a significant component of Total Reward Spend
Organizations invest significant time in understanding the salary components
− But very little time on the cost of the benefit components
Mandatory costs proportionally very high in emerging markets – with exposure to regulation change
0
20
40
60
80
100
120
140
160
180
Belgium China Hong Kong India Singapore UK
Total Reward Components – Proportion of Base Pay
Base Pay Market incentive Mandatory Benefits Supplementary Benefits
Source: “Aon Hewitt Hot Topic Survey 2013”
42 | Radford Technology Forum Frankfurt 2013
Total Rewards Analytics
Aon Hewitt compensation and
benefit databases
Radford GTS and GSS databases
Total Reward studies and
pioneering work
AN
ALY
TIC
S
Quantitative TR
benchmarking
Simulate TR
spending and
budgeting
Individual TR
analysis
TR component
modelling
Foundations 1
Tools /
Technology 2
Actuarial methodology
Compensation position
modelling
Dynamic reporting
Aon Hewitt and Radford partnering more closely to tackle emerging Total Reward needs
Leveraging databases, tools and technology to bring detailed analytics to market
43 | Radford Technology Forum Frankfurt 2013
Complete Global Assessments
Base Salary/
Fixed
Compensation
Annualised base salary plus fixed
or guaranteed allowances
Annual Cash
Incentives
Target and/or actual variable cash
incentives
Equity/Long-Term
Awards
Annualized stock grants and values
from employee stock purchase
plans
Mandatory and
Market Benefits
Retirement, healthcare, insured
benefits, paid time off, and
perquisites
Combined capabilities of Radford and Aon Hewitt give clients a comprehensive, value-based approach for benchmarking total rewards packages relative to the market
By merging Radford’s compensation intelligence with extensive benefits data and market-leading actuarial valuation techniques from Aon Hewitt, we can provide a truly unique total rewards perspective
Results are available on a global to individual incumbent view
44 | Radford Technology Forum Frankfurt 2013
Dynamic Benchmarking Workbooks
Total rewards deliverables from Radford and Aon Hewitt feature dynamic,
Excel-based benchmarking workbooks to help clients customize and leverage
results across their organization.
95.0% 85.0%
110.0%
90.0% 93.0%
0%
20%
40%
60%
80%
100%
120%
Base Variable Equity Benefits Total
Total Rewards Benchmarking
(You as % of Market)
Base Salary 1,000,000
Benefits 700,000
Variable 200,000
Equity 100,000
Total Rewards Value
Country: Function: Percentile:
Germany ▼ Product Development ▼ 50th ▼
45 | Radford Technology Forum Frankfurt 2013
Total Rewards Roll-Up Tool
ABC Co. Total Rewards AnalysisCustom Dynamic Data Display Tool
Choose Target Versus Actual Total Cash
Target TC (2013) Choose Target or Actual Total Cash
Select Reporting Filters
Choose Country Choose Service Category Choose Incentive Category
Choose Business Organization Choose Review Rating Choose Function
Choose Age Category Choose Sex
Exec Sr Mgr Mgr Sr Indiv Indiv All Levels
EXE SM IM/OM ICB ICA All Levels
2013 Base 101% 107% 108% 104% 104% 105%
Target Variable 106% 144% 84% 98% 209% 104%
Target Total Cash 103% 115% 104% 103% 108% 105%
Equity (incl. ESPP) 111% 64% 61% 35% 38% 60%
Total Cash & Equity 105% 108% 100% 99% 107% 101%
Benefits 95% 99% 103% 98% 99% 99%
Total Rewards 104% 106% 101% 98% 105% 100%
ABC Co. as a Percent of Market Median
United States
-- All --
-- All --
-- All --
-- All --
-- All --
-- All --
-- All --
101%107% 108% 104% 104% 105%106%
144%
84%
98%
209%
104%103%
115%
104% 103%108% 105%
111%
64% 61%
35% 38%
60%
105% 108%100% 99%
107%101%
95% 99% 103%98% 99% 99%
104% 106%101% 98%
105%100%
0%
50%
100%
150%
200%
250%
Exec Sr Mgr Mgr Sr Indiv Indiv All Levels
ABC Co. as a Percent of Market
2013 Base Target Variable Target Total Cash Equity (incl. ESPP) Total Cash & Equity Benefits Total Rewards
46 | Radford Technology Forum Frankfurt 2013
Market-Leading Actuarial Benefits Valuation
Competitive benefit values can be
analyzed for each component, or as
a whole benefits package:
Health
Retirement
Risk (life, AD&D, disability, etc.)
Paid time-off
Perquisites and allowances
Mandatory/Statutory
Incumbent-level analyses allow for
detailed filtering by key demographic
factors critical to your organization:
Employee Category/Level
Functional Group
Business Unit
Geographic Location
Age
Tenure
Performance Rating
Common Straw-Man Population
You Market
Incumbent-Level
You vs. Market
Analysis
47 | Radford Technology Forum Frankfurt 2013
Aon Hewitt’s Extensive Global Benefits Data
Analytics relies on benefit specifications being provided to Aon Hewitt/Radford
Aon Hewitt technology benefit survey intended as the primary source of data:
Aon Hewitt Global Benefits Survey – Technology
Covering the US, 21 countries in EMEA and 13 countries in APAC
The survey covers the full breadth of employee benefit programs
− Health
− Retirement
− Risk (life, AD&D, disability, etc.)
− Paid time-off
− Perquisites and allowances
In 2013, the survey will add an additional country in APAC and nine countries in the Americas.
Aon Hewitt Greater Insight
The Greater Insight platform provides an integrated technology solution to manage benefits globally. The platform allows clients to both access Aon Hewitt’s benefits surveys while streamlining data collection and benchmarking.
48 | Radford Technology Forum Frankfurt 2013
Deep-Dive Benefit Details
49 | Radford Technology Forum Frankfurt 2013
2013 List of Benefits Survey Participants
UK Aon Hewitt Hi Tech Benefits Survey Participants
Adobe Cisco International Rectifier OpenText
Amazon EMC Kronos Qualcomm
Apple Google LSI Seagate
Autodesk HP Microsoft Twitter
CA Technologies Intel ON Semiconductor
Germany Aon Hewitt Hi Tech Benefits Survey Participants
Adobe Cisco International Rectifier Qualcomm
Amazon EMC LSI Seagate
Apple Google Microsoft Twitter
Autodesk HP ON Semiconductor VMWare
CA Technologies Intel OpenText
50 | Radford Technology Forum Frankfurt 2013 50
Sales Incentives (afternoon session)
51 | Radford Technology Forum Frankfurt 2013
Low level of
variable pay
Turnover not
particularly high
Inconsistent
approach to SIPs
compared with
other Divisions
Sales Incentive Plan Case Study
Key issues
Inefficient or badly funded
No motivation for stretch
performance
Poor target setting
One-size-fits-all
approach
Poor pay-to-performance calibration
Weak ownership
and governance
51
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The Transition
We are often asked to:
- Assessed current plans and roles
- Measure effectiveness
- Look at external trends and market comparison
- Formulate basic SIP principles
- Create a master database to improve administration
- Apply our global eligibility criteria when assessing plans and roles
- Simplify and streamline plans
53 | Radford Technology Forum Frankfurt 2013
The Process
SIP Policy Audit
Roles and
Eligibility
SIPs vs VCP
Number of discrete ales roles
Consistency across the business
Pay mix and
quantum
Pay benchmarking
Pay mix relative to market
Measures and
performance
Payment frequency
Measures and gateways
Degree of stretch/payout curve
Caps
Recovery of payments
Target Setting Process (ideal and current)
Validation of performance to payments
Governance and
ROI
Diagnose problems via process mapping
Local vs. central control
DOA
Reporting
53
54 | Radford Technology Forum Frankfurt 2013
Summary of Review
Sales plans: - Have only a small
proportion of pay at risk
(90:10)
- Salary and total cash
levels lag the market
considerably
- The shape of the curve in
the plans accelerates
and caps out early
BU A plan costs are
modest in relative
terms
Eligibility criteria
unclear
A quantitative scale
was applied to assess
SIP eligibility
Category BU A BU B BU C Overall
Number of SIP
Individuals 65 16 29 110
Average Base 30,158 35,194 36,060 32,447
Average Target
Incentive 3,256 29,775 6,457 7,957
Average Actual
Incentive 2,815 19,098 4,360 5,591
Average
Fixed/Target
Ratio
90/10 54/46 85/15 80/20
Revenue 10X BU B =BU A
Revenue
Generated
Per Individual
H L £1,682,759 £970,022
Salary +
incentive as %
Revenue
4.4% 9.1% 2.4% 3.9%
54
55 | Radford Technology Forum Frankfurt 2013
Design Changes
Design changes developed with the business
- Tighter eligibility criteria
- Shape of the curve
- “Taking the top off’ and seeking to get more leverage out
of the plan
- More leveraged package; from 90:10 to 80:20
- Tighter administration
- Clear governance guidelines
55
56 | Radford Technology Forum Frankfurt 2013
Design Change
0
10000
20000
30000
40000
50000
60000
70000
80000
0% 80% 90% 100% 110% 120% 130% 140% 150% 160% 170% 180% 190%
Pay
-ou
t
Percentage achievement of Target Performance
BU A SIP Payment Curves
Current European Plan Proposed European Plan (80:20) Proposed European Plan (75:25) Current US Plan
56
57 | Radford Technology Forum Frankfurt 2013
Design
Approve Administer
Evaluate
SIP Governance
Plans still right for the business
Performance and pay reporting
Dispute resolution
Plans align with business needs
Plans are designed to enable effective administration
Performance and pay reporting
Dispute resolution
The Governance Board for each business can optimally govern SIPs by breaking the process into a four-stage cycle.
The focus of the review has been more business accountability and robust administration processes.
58 | Radford Technology Forum Frankfurt 2013
Criteria Business
Govern-
ance Board HR SPA
Objectives
Clear and explicit statement of the plan’s
intended business results is required.
Does the plan comply with the SIP principles?
R D I, R P
Eligibility Point system compliance required. R D I, R P
Measures
Are the measures impacting business results
and in control of the role?
Are the measures simple enough to be effective
and administer?
Should not exceed maximum of 3 measures
Minimum weighting should not be less than
10%
R D I, R P
Design and Approval
59 | Radford Technology Forum Frankfurt 2013
0
2
4
6
8
40
%
45
%
50
%
55
%
60
%
65
%
70
%
75
%
80
%
85
%
90
%
95
%
10
0%
10
5%
11
0%
11
5%
12
0%
12
5%
13
0%
13
5%
14
0%
14
5%
15
0%Nu
mb
er
of
em
plo
yee
s
Actual as a % of target
Europe
Metrics Overall Software/Gaming
Internet/ E-Comm
LMN
Base Payroll: Total as % of Revenue 2.1% 6.0% 4.9%
On-Target Incentive/Commission: Total as % of Revenue
2.6% 4.5% 3.7%
Actual Incentive/Commission: Total as % of Revenue
2.3% 3.7% 3.1%
Base + On-Target Incentive/Commission: Total as % of Revenue
6.7% 10.1% 8.9%
Base + Actual Incentive/Commission: Total as % of Revenue
6.6% 9.5% 7.7%
The Governance Boards will meet quarterly
The Sales Plan Administrator will ensure that all documents are submitted to the Governance Board prior to the meeting
A standard approach for minutes and reporting will be adopted
Timetable and Reporting
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Metric Metric Current Status
Grade
1. SIPs will drive profitable growth
YOY Revenue Growth %
YOY EBITDA growth %
SIP costs as % revenue/EBITDA
%
2. SIPs will be straightforward and transparent
Number of Plans #
Number of Participants #
Number of plans per role #
3. SIPS will adopt a common approach across Europe as far as possible while reflecting major differences in sales roles where genuine differences exist
Consistency of SIP practices
Ease of administration
Poor
4. SIPs will reinforce the achievement of quantitative financial sales targets
Appropriate financial metrics
In place/not in place
5. SIPs shall include measures that are
within individuals’ control
Measures are driven by sales effort not general trading conditions
Appropriate/no appropriate
6. SIPs should provide for competitive reward at target and enhanced reward for significant over-achievement
Distribution of performance and payouts
Distribution acceptable
SIP Evaluation
61 | Radford Technology Forum Frankfurt 2013 61
Equity Trends (afternoon session)
62 | Radford Technology Forum Frankfurt 2013
Market Practice in Germany (disclosed data)
Company Principles Equity Plan Practice
SAP Reflect SAP’s size and global
presence as well as economic
and financial standing
Internationally competitive
Restricted share unit plan with
focus on SAP share price plus
objectives drawn from company
strategy
KPI’s: non-IFRS total revenue,
non-IFRS operating profit
Caps at 150% of initial RSU
allocation at beginning of year,
full loss of incentive is possible
3-year holding period
Qiagen Ensure competitiveness of pay by
conducting benchmarks with
European and US companies of
comparable size and complexity
in a similar industry
Strengthen the commitment to
the company and achieving
strategic initiatives
Mix of Stock Options and
Performance RSU
RSU’s have10-year vesting
period, grants contain operational
and financial goals
Options vest after 3 years,
Individual KPI’s
Source: Publicly disclosed data
63 | Radford Technology Forum Frankfurt 2013
Market Practice in Germany (disclosed data)
Company Principles Equity Plan Practice
Deutsche Telekom Market competitive Total
Compensation
Enhance middle- and long-term
financial appreciation
Share Matching Plan, 4 year
holding period, matching rate 1:1
with a volume of 10 to 33% of
STI
Cash LTI plan with the KPI’s:
ROCE, EPS, customer
satisfaction, and employee
satisfaction (25% weighting for
each of the KPI’s, capped at
150%, 4 year assessment period
Dialog Semiconductor Ensure a comp structure that
allows to attract and retain
executives of high calibre
Align compensation with
shareholder interests and
promote creation of sustained
value
Deliver shareholder value
through long-term profitability and
share price growth
Performance share plan with a 3-
year holding period
Linked to performance by using a
combination of EBIT, revenue
and share price growth
De-link salary and grant level by
referencing a percentage of a
pool rather then by reference to
salary
Source: Publicly disclosed data
64 | Radford Technology Forum Frankfurt 2013
Types of Long-term incentive programs – Technology Sector in Germany
64
When examining overall eligibility we find that most tech firms do operate equity plans in Germany
Stock options and restricted stock/units or a combination are still the most prevalent in Germany
Types of Equity Programs (% of companies using
vehicle) All companies
Public
Companies Private
Companies
Companies with equity/LTI plan covering local nationals in Germany
Yes 79.8% 89.0% 48.7%
No 20.2% 11.0% 51.3%
Types of plans (% companies = of those with any plan):
Stock Options 60.1% 58.3% 71.1%
Restricted Stock/Units (RS/RSU) 76.2% 84.3% 26.3%
Restricted stock only 6.6% 6.8% 5.3%
Restricted stock units only 63.7% 71.1% 18.4%
Both restricted stock and units 5.9% 6.4% 2.6%
Stock Appreciation Rights (SAR) 2.2% 2.6% 0.0%
Long Term Cash Bonus Plan 2.2% 5.1% 13.2%
Employee Stock Purchase Plan (ESPP) 40.3% 46.8% 0.0%
Other 0.0% 0.0% 0.0%
Source: Radford Global Technology Survey Germany - July 2013
65 | Radford Technology Forum Frankfurt 2013
Overall Equity Eligibility and Receipt Rates – Technology Sector in Germany
65
94%
85%
51%
41%
47%
39%
30%
9%
70%
61%
29%
12%
28%
12%
6% 4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
VP and above Director Manager Supervisor / TeamLead
Expert/Principal Career/Advanced Entry/Developing Support
Eligibilty in % Receipt rate in %
When examining overall equity eligibility and receipt rates, employees at technology companies did not receive equity as it was planned
However, equity receipt rates in German technology companies remain high throughout all employee levels, with the most equity awarded senior management and directors
Source: Radford Global Technology Survey Germany - July 2013
66 | Radford Technology Forum Frankfurt 2013
Eligibility for Types of Equity Vehicles – Technology Sector in Germany
66
41%
46%
30%
21%
28%
15%
10%
3%
74%
60%
39%
30%
17%
32%
27%
8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
VP and above Director Manager Supervisor / TeamLead
Expert/Principal Career/Advanced Entry/Developing Support
Stock Options Restricted Stock and Performance Shares
When examining trends of vehicles used at technology companies in Germany there is clear trend that Restricted Stocks and Performance Shares are used more extensively than Stock Options
Source: Radford Global Technology Survey Germany - July 2013
67 | Radford Technology Forum Frankfurt 2013
Equity Trends in Europe
Increasing regulation of executive pay
Topic Observations
Switzerland
Minder Initiative
Minder Initiative: Swiss referendum approved in 2013
Binding vote on the aggregate compensation of the Executive Board and
Board of Directors
Annual re-election of the Board of Directors and the Remuneration
Committee
Prohibition of new hire, severance and transaction bonuses
UK
Enterprise Regulatory
Reform Bill
A binding vote on executive pay policy and new hire/exit payments
Annual advisory vote on how pay policy is implemented
A single figure pay disclosure
Germany
Corporate Gov. Codex
VorstKoG – Say on Pay
Recommendation to limit individual salaries of board members in its
overall volume and also the variable components. Supervisory board shall
take into account the relation in salaries between board and other
managers
From 2014 on the salaries of the board need to be voted at general
shareholder meeting. Results of vote are binding for supervisory board
European Commission is drafting new legislation expected by the end of 2013, which, if passed,
will introduce shareholder vote across all 27 EU countries
68 | Radford Technology Forum Frankfurt 2013
Equity Trends in Europe
What we talk with our clients about
Topic Observations
Vehicles and performance
measures
Move away from options to shares continues
Moving away from relative TSR or reducing the weight of relative TSR due to:
Difficulty in establishing and maintaining appropriate peer groups
TSR performance over 3-year period is influenced more by changes in
market assessment of fundamental value rather than changes in
fundamental value itself
High TSR volatility in the current market
Perceived lack of line-of-sight and low motivational value
New LTI plans reflect more company’s strategic longer-term ambitions than competitive
market practice by incorporating company-specific measures
Over- and underachievement shall be treated appropriately
Executive Share
Ownership
Increasing adoption of formal share ownership guidelines for senior
executives across Europe
Review of share ownership policies to increase actual executive share
ownership (Siemens, BMW, DT)
Implementation of share matching plans (BMW, DT)
69 | Radford Technology Forum Frankfurt 2013
Equity Trends in Europe
Outlook for 2014
Observations
Increasing regulation
More pressure on Remuneration Committees
More investor engagement/scrutiny
Greater emphasis on longer-term shareholding
Continued challenge to link pay better to performance
Push to further improve remuneration disclosure and transparency
Fewer companies across the sectors use options as the only vehicle
70 | Radford Technology Forum Frankfurt 2013 70
Round Table Discussion
71 | Radford Technology Forum Frankfurt 2013
Pre Meeting Questionnaire Results
Salary Increase Budgets
Which data do you use to determine your salary budgets? (inflation, forecasts, business results)
How many data sources do you combine?
How do you handle mandatory increases in some countries?
How do you treat key countries in Southern Europe?
Are execs and non-execs managed in a similar way in terms of e.g. rules and processes?
Salary Increase Budget
A valid annual merit review on executive level
Average of increase in the industry
Limited pay budget - how to allocate fairly
Salary Increase Budget Planning 2014
72 | Radford Technology Forum Frankfurt 2013
Pre Meeting Questionnaire Results
Benefits/Retention
How do you manage Benefits? Globally, regional, locally?
Do you have a central overview of your benefits given per country?
Who manages C&B together, who separately?
Who uses flex benefits/cafeteria models? Share your experiences.
Fringe Benefits/establish car policies in a number of EMEA countries
Pensions/Benefits Inventory/flexible benefits plan
How do you identify and manage your key positions? (Globally, with IT support, who is involved?)
How successful are you in finding, keeping and developing your talent?
Do you strongly use compensation and benefits for recruitment and retention? What else? How flexible are you on salary requests form key position holders?
Compensation for key positions
non-salary related retention packages
Additional payments
73 | Radford Technology Forum Frankfurt 2013
Pre Meeting Questionnaire Results
Structure
Which structures are you currently using to manage your C&B?
One global structure, different regional structure, country specific?
How much IT-Support do you use to manage a globally consistent structure?
Do you have a global salary admin platform?
Do you have different responsibilities in managing your Exec and Non-Exec structure?
If so, how do you ensure a good interaction
Is span of control an issue for you?
Global Grading/Salary Structure
Executive Grading
Integration of Executive and Non-Executive Compensation structures/grades/policies Total Direct Compensation Analysis vs. Market
74 | Radford Technology Forum Frankfurt 2013
Pre Meeting Questionnaire Results
STI/Sales Comp/PM
Open discussion on slides (show Pay Mix in Germany and within sales, non-sales or within sectors)
Sales Compensation Standardization and Simplification
Pay Mix
Sales/STI Incentives (Market Practice)
New sales comp schemes
How strong is your link for pay for performance? How do you ensure that performance results and their influence on pay is handled consistently around the globe?
Do you think that pay for performance is better managed for sales/non-sales?
Which pay elements are influenced by performance? (Base, STI/LTI)
Pay for performance
Performance reviews linked with compensations
75 | Radford Technology Forum Frankfurt 2013
Pre Meeting Questionnaire Results
Benchmarking
How is benchmarking organized? (locally, regionally or globally?)
What are the differences in Exec- and Non-Exec-Benchmarking? (process and responsibilities)
How do you ensure consistent global benchmarking?
How often do you benchmark? (mature markets vs. emerging markets)
How do you benchmark jobs around skills in cloud computing, special programming languages?
Benchmarking positions
Individual Benchmarks for global executives
Combined Compensation and Organisation Benchmark activities
Lack of information on Cyber Security, benchmark packages salaries
High quality market data for blue colour positions in DACH
76 | Radford Technology Forum Frankfurt 2013
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