raju narisetti london presentation july 2012

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© 2011 Dow Jones & Company, Inc. All rights reserved. JOURNALISM MATTERS @rajunarisetti London July 2012 EXPERIENCING That Journalism Will Matter Even More BUT

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Page 1: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

JOURNALISM MATTERS

@rajunarisettiLondon July 2012

E X P E R I E N C I N G That Journalism Will Matter Even MoreB

UT

Page 2: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Page 3: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Our recent past,

our present and our future

lies in expanding our

digital audiences

Page 4: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

The 2012 definition of a journalist’s job must include

“getting more people to consume more of my journalism”

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Page 5: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Digital audiences will be ever more promiscuous, amid a proliferation of

original and aggregated content, and

multiple platforms.

Page 6: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Can we bring new

audiences to our journalism and keep an increasingly promiscuous reader

coming back to our “virtual” newsroom and brand?

Page 7: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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Great and relevant journalism is a given.

But great content is no longer enough to win.

Page 8: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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To get, keep and grow audiences, newsrooms should pivot from

creating great content to

creating great experiences.

Page 9: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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And the “experience” is where we will either win or lose journalism’s future.

Page 10: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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What is the

JOURNALISM experience?

Words + Picture + Chart + Sound + Slide Shows + Interactive Graphics+ Databases + Video

Page 11: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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News rooms by and large have mastered the parts that make for a complete digital story. And we are getting good at doing things

On THE WEB.

THE GOOD NEWS

Page 12: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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We are terrible at turning these parts into a great experience every day. We are nowhere close to doing journalism Of THE WEB.

THE BAD

NEWS

Page 13: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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Good (and Bad) Experiences all come at the same intersection:

of

content and technology

Page 14: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

If newsroom leaders thought integrating print and

online in the newsroom was hard, try integrating

Content & Code / Hacks

& Hackers

Page 15: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Some lessons, learnings and observations from this ongoing battlefront

Page 16: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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DEVELOPERS see Content as “stuff”

and Code as “art.” JOURNALISTS see Code as “stuff” and Content as “art.”

So, can we begin with what is the audience/user

“EXPERIENCE”

we want to create

?

Page 17: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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The “experience” can’t come from the IT department alone:

Developers are not short-order cooks

Can we “EMBED” developers in the newsroom,

in the news flow?

Page 18: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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Where you sit—physically and organizationally--matters

-- Architecture matters

-- Titles matter

-- Credit(s) matter

Page 19: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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To preserve good experiences, in a world of digital permanence, news rooms must now plan for impermanence.

Re-thinking shelf-life matters

Page 20: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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A growing challenge is how do we find this “experiential” journalist?

We moved from “Show Don’t Tell” to “Show and Tell”

Can training pivot to

ENGAGING audiences/users?

Page 21: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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Streams on WSJ.comA New Way To Engage Readers With Top News & Events

Streams are a new immersive experience which update in real time around events, breaking news, markets coverage and other important areas that are core to the Journal’s reporting. It pulls content from across WSJ including articles, blog posts, photos, video and Twitter to present a total view of all the coverage.

http://on.wsj.com/HRKXC2

Europe’s Debt Crisis

Page 22: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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Markets Stream

Streams will come to life every day on the Markets section of WSJ.com a real time stream of what’s happening in the economic marketplace and the impact it has on personal and professional lives.

http://wsj.com/marketspulse

Page 23: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

WSJ.com and “The Ticker” Mobile Streams

Available for iPhone and Android devices

Page 24: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

News Viewer

Newshounds need to stay on top of the latest news, but don’t always have much time to do so. News Viewer allows them to see the latest news, markets, and blog updates in a quick digestible manner.

How it works: After clicking on “Latest Headlines” on wsj.com, users will be directed to the News Viewer landing page which gives them a list view of latest news articles, and when they were published that day.

Social: Users can share featured top stories within the News Viewer with their Facebook and Twitter networks.

Page 25: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

Page 26: Raju Narisetti London Presentation July 2012

© 2011 Dow Jones & Company, Inc. All rights reserved.

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A PROMISCUOUS audience is our new reality.

?Are our news rooms

ready to give them an experience worth

coming back to,

over and over again

@rajunarisetti