ramada plaza milwaukee airport hotel...ramada plaza milwaukee airport hotel gateway days june 24,...
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Ramada Plaza Milwaukee Airport Hotel
Gateway DaysJune 24, 2014
New Opportunities Arriving Daily
New Opportunities Arriving Daily
Thank you for coming
Today we would like to highlight two transformative
projects taking place in The Gateway to Milwaukee
Hospitality Market Analysis
E. Layton Ave Streetscape Plan
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“Hospitality” represents a primary driver of our
local economy.
• Job creation
• New investment and construction
• Driver of retail and restaurant spending
Tourism is the #2 industry in the State of WI,
which is carried by visits to and spending in
Milwaukee.
Hospitality Market Analysis
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The Gateway to Milwaukee is home to 26
hotels with over 2,700 rooms.
Why are travelers staying here?
Hospitality Market Analysis
How can we encourage them to stay longer?
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Throughout 2013, The Gateway worked to develop a
Hospitality Committee with representatives from local
hotels and –
• General Mitchell International Airport
• Visit Milwaukee
• South Suburban Chamber of Commerce
• City of Oak Creek
Hospitality Market Analysis
The committee was awarded a Joint Effort Marketing
(JEM) grant from the Wisconsin Dept. of Tourism.
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Working with a research vendor, The Dieringer Research
Group, we sought to identify the niche that defines the
airport area hotel cluster.
The process included stakeholder interviews, review of
existing research, online web surveys, and in-person
surveys of travelers.
Here are some of our key insights…
Hospitality Market Analysis
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• Overall in Milwaukee, leisure travel (86%) is much more common than business travel (14%). Compared to national trends (80/20) we skew heavily towards leisure travel.
• Travelers surveyed at MKE were more likely to have traveled to Milwaukee for business (36%) than overall in the region.
• Travelers surveyed at Gateway hotels were more likely to have traveled to Milwaukee for vacation (66%) than business (34%).
Milwaukee Visitor Profile
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• Travelers whose trips originated from Northern Wisconsin (27.27%), the
rest of Wisconsin (11.36%), and Michigan’s Upper Peninsula (7.58%)
comprised almost half of surveyed travelers staying in Gateway area
hotels (46.21% combined).
• Travelers whose trips originated in Chicago (6.05%) and the rest of Illinois
(3.79%) comprised a relatively small proportion of travelers staying in a
Gateway hotel (9.85% combined).
• Respondents whose trips originated from Midwestern States (Illinois,
Michigan, Indiana, and Minnesota) were a significant portion of Gateway
area hotel stays (34.86% combined).
Where are they coming from?
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• Overall in Milwaukee, leisure travel (86%) is much more common than business travel (14%). Compared to national trends (80/20) we skew heavily towards leisure travel.
• Travelers surveyed at MKE were more likely to have traveled to Milwaukee for business (36%) than overall in the region.
• Travelers surveyed at Gateway hotels were more likely to have traveled to Milwaukee for vacation (66%) than business (34%).
Where are they coming from?
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• Milwaukee Visitor Profile
• • The proportion of leisure versus business
• travelers to the Milwaukee area is 86% vs.
• 15% respectively
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• Location was the most important factor influencing hotel choice for travelers surveyed at both MKE (28.3%) and Gateway hotels (34.09%).
• While location was important for travelers surveyed at Gateway hotels, brand loyalty, price, and promotional deals were equally as important in when viewed in total (34.09% combined).
• Besides competitive rates, visitors are looking for complimentary hotel perks to enhance their stay, including free parking, Wi-Fi, and breakfast, as well as no cancellation fees.
Factors Influencing Hotel Choice
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• Milwaukee Visitor Profile
• • The proportion of leisure versus business
• travelers to the Milwaukee area is 86% vs.
• 15% respectively
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• Milwaukee Visitor Profile
• • The proportion of leisure versus business
• travelers to the Milwaukee area is 86% vs.
• 15% respectively
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• Milwaukee Visitor Profile
• • The proportion of leisure versus business
• travelers to the Milwaukee area is 86% vs.
• 15% respectively
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• Respondents at both the airport and hotels
stated that they were very likely to return to
Milwaukee within the next 12 months.
• This segment of potential repeat visitors
already has a strongly positive impression of
Milwaukee and could be an easy
demographic to target in marketing
campaigns.
Likeliness to Return
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• Visitors’ perceptions of Milwaukee are very positive, often
cited for being a great place to vacation, with relatively
few opportunities for improvement.
• When asked the one thing they would change about
Milwaukee to make it more inviting, nearly 4 in 10 visitors
say there’s nothing they would change.
• Of those offering suggestions, improvements in the area
of public transportation are most commonly cited,
followed by aesthetics and safety.
Perceptions of Milwaukee
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• What does this research mean?
Next Steps
• How can we build a marketing platform for
the whole airport area built off of this
knowledge?
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2. Enhance ongoing Gateway initiatives
Next Steps
Safety
Beautification
Marketing
Economic Development
1. Empower the Hospitality Committee with a joint
marketing platform (Year 2 JEM grant)
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E. Layton Ave Beautification
New Opportunities Arriving Daily
E. Layton Ave Beautification
• Improve aesthetics of The Gateway and impressions
of Milwaukee
• E. Layton Ave is an important connector
• Incorporate opportunities for stormwater filtration/
infiltration
• Provide a safe pedestrian environment
• Utilize a low maintenance approach
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Project Overview
• Extension of
beautification work
on S. Howell, W.
Grange, W. Layton
Aves
• Working with
McKay Nursery
landscape
architects
• 3 areas
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Object Free Zone
• Height restrictions
• Species restrictions
• Focus on simple massing of
grasses
• Incorporate art & sculpture
• Continue banners
• Rain gardens
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Object Free Zone
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Pedestrian Zone
• Traffic calming / pedestrian
awareness
• Urban streetscape amenities
• Trees, shrubs, perennials
• Rain gardens
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Pedestrian Zone
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Pedestrian Zone
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Pedestrian ZonePedestrian ZonePedestrian ZonePedestrian Zone
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Pedestrian ZonePedestrian ZonePedestrian ZonePedestrian Zone
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Plant Palette
• Native & adaptive species
• Salt tolerance
• Object free zone restrictions
• Urban landscape
• Focus on grasses w/ mass of
color in key locations
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Plant PalettePlant PalettePlant PalettePlant Palette
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Rain Gardens / Bio-swales
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Get Involved
• We need your help and want your
involvement
• Join a committee
• Drop by our office
• Call us anytime
• Fill out a comment card
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New website
Stay tuned for updates and
give your feedback on our new website -
www.GatewaytoMilwaukee.com
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Jim Tarantino
414 455-3323
www.GatewaytoMilwaukee.com
Thank you!