receiver state of mind

8/3/2019 Receiver State of Mind

1/16

RECEIVER STATEOF MINDChetan Devadiga 23Jhanak Shah 25Harshal Thombare 27Nitin Malusare 24

Dhanashri bhoir 26Prachita Manore 22


2/16

I NTRODUCTION

Communication is a process of transferring information fromone entity to another .

Your next question may be: What is an entity? For now, let'scall the entity that transfers information Sender and theentity that receives the information Receiver .

The sender and the receiver can be people, animals ordevices. It can also include other beings, but since thiswebsite is about communication in the workplace, we'll leaveanimals, dead people and angels out of this conversation .


3/16

Sender I nformation R eceiver

Communication is a process of transferring information from oneentity to another

Information can be a lot of different things depending onthe context. People sometimes view information and the

medium to transfer it as one and the same.

The information can be:Words, gestures, drawings,paintings, songs, music .


4/16

Communicator

N oise

Message Channels

Audience

Feedback

Process of Communication


5/16

R ECEIVER STATE OF MIND

Physical conditions

T iming

Clarity of message

Perception


6/16

P HY S ICAL CONDITION S

Communication issues might arise from a physicalcondition such as hearing difficulties or visualimpairment, or as a result of a condition affecting thebrain, such as stroke. These communication problemsmay come on gradually, or could happen overnight,leaving you unprepared and unsure how best tocommunicate with the person.

We should also bear in mind that someone who has aphysical or mental illness or disability may be affected byour own and other people s reactions to their condition.This could have an impact on their ability tocommunicate


7/16

o Sometimes you may find it difficult to communicate because you

are uncomfortable discussing a subject, for example if you havebottled-up emotions and are stressed. You may not feel likecommunicating because you're physically unwell yourself


8/16

T IMING

I n many ways, timing is everything incommunication. F or example, if you have a great ideayou want to pitch to the boss, you may get a terribleresponse one day, but if you chose another day, youmight get a great response. C learly, people are moreresponding at some times compared to other times.C onsider the other person -- state of mind, emotions,time schedule to assess whether it's a good time totalk about a particular subject. D o this beforehand.D uring conversations, if you get unexpected negativereactions, think about whether it's that the otherperson is simply not ready to hear what you have tosay. M aybe it's best to continue at another time.


9/16

T iming is particularly important with emotional or tough

conversations. It's always good to ask -- "I'd like to talk to youabout [topic]. Is it a good time now?"


10/16

C LARIT Y OF ME SS AGE

It acts as a tool to make our thoughts and ideas expressed ina very impactful manner.The purpose of communication is to get an idea out of one shead into the listeners head. Clarity is vital, because withoutclarity, the idea changes.

Lack of communication remains the biggest reason formisunderstandings amongst people leading tountrustworthiness and fights.

The importance of communication among the people even if it is only between two individuals, communication is the keyto them living harmoniously with each other. Clarity is of prime importance throughout the communication cycle tomake the speech impactful


11/16

Clarity is of prime importance throughout the communicationcycle to make the speech impactful


12/16

P ERCE P TION

Perception checking refers to a process also known as"echoing," where one person repeats back what theyunderstand the other to have meant.

Examples --

Unskillful:Person says, "I don't like Chinese."Partner says, " You don't like my cooking."

Skillful:

"I don't like Chinese.""I hear that you don't like Chinese . Is it Chinese in general, oris it the way I prepared it tonight?""No, you did fine, I just don't like it much."


13/16

In the second example, the listener checked his/herperception to insure that there was no misunderstanding, andallowed the partner to clarify the statement before coming toany conclusion. This sort of practice not only insures that weunderstand what is said, but also insures that we don't jump

the gun and get upset about assumptions that may not betrue.


14/16

R ECEIVER DECODE S T H E ME SS AGE

L anguage : I t is the transformation of thoughtsinto meaningful symbols communicated byspeech, writing, or gestures.

T arget : T he target can be oneself, anotherperson or being, another entity (such as acorporation or group of beings).

I ntention : I t is a process where we try asclearly and accurately as we can, to convey ourthoughts, intentions and objectives


15/16


16/16

THANK YOU

receiver state of mind

Documents