redefine clinical workflows with patientsafe solutions
DESCRIPTION
Hospitals need an enhanced clinical communications system to instantly connect teams of physicians, nursing staff, and allied clinical professionals to improve their health services. With the rise in smartphone adoption in other industries, hospitals too are looking at mobile technology to advance healthcare facilities. Take a look at this presentation to understand how PatientSafe offers enterprise-wide smartphone solutions to improve collaboration and enable resolution of complex care delivery issues. Download the White Paper http://info.patientsafesolutions.com/clinical-communicationsTRANSCRIPT
Five Steps To Improve Clinical Communication Using
Enterprise Smartphone Solutions
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Problems with Patient Care in Hospitals
Lots of wasted time as nurses track down physicians
Many medication errors due to interruptions while medication is being prepared and administered
Patient complaints about noise result in lower patient satisfaction scores
© 2014 PatientSafe Solutions. All Rights Reserved.
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The Old Solution
Pagers and other disparate legacy communication solutions don’t solve the problems.
No secure messaging
No single communication
device
No voice/data integration
No agility
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The New Solution
Accuracy Noise
Timeliness
An enterprise-wide smartphone solution enables resolution of complex care delivery issues like:
Security
© 2014 PatientSafe Solutions. All Rights Reserved.
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Five-step Framework
1. Identify the drivers
4. Craft the Deployment
strategy
5. Train, deploy, and learn from the clinical staff
3. Select the right vendor
2. Assess the Wi-Fi and computing infrastructure
© 2014 PatientSafe Solutions. All Rights Reserved.
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Step 1: Identify the Drivers
What are your key drivers?
• Facilitating nurse to MD communication?
• Reducing noise?
• Integrating alarms/alerts?
Identifying your drivers can:
• Help a project sponsor get buy-in from key stakeholders
• Lead to a more collaborative roll out
© 2014 PatientSafe Solutions. All Rights Reserved.
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Step 2: Assess the Wi-Fi Infrastructure
Ask your IT or facilities department questions like these:
• Is your hospital “friendly” to wireless voice communications?
• Can your legacy system integrate with a new state-of-the-art system?
• How many nurses and doctors per shift will be using the smartphone solution?
© 2014 PatientSafe Solutions. All Rights Reserved.
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Step 3: Select the Right Vendor
Ask questions such as these:
• Will the smartphone solution be IT-friendly and meet security needs?
• Does the vendor have an enviable track record in the healthcare arena?
• Will the vendor help with training?
The drivers developed in Step 1 are critical here.
© 2014 PatientSafe Solutions. All Rights Reserved.
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Step 4: Craft the Deployment Strategy
• Start with a care area that has product champions and the required Wi-Fi infrastructure
• Work with your vendor to incorporate feedback quickly, so early users become product evangelists
• Run your pilot program long enough to sufficiently test-drive the solution
© 2014 PatientSafe Solutions. All Rights Reserved.
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Step 5: Train, Deploy, and Learn from the Clinical Staff
Make sure you have the engagement of the clinical community.
Make sure your vendor provides:
• Training from day one• Troubleshooting during
the testing phase• 24/7 support
© 2014 PatientSafe Solutions. All Rights Reserved.
Summary
Improving the speed, accuracy, efficiency, and workflow of your clinical staff is the bottom line to improved patient care and cost reduction.
Download the white paper and checklist