redpoint winter 2015 brochure

2 | Winter Ski & Board 2015

Winter Ski & Board 2015WELCOME

Website: www.redpoint.co.uk | Tel: 0345 680 12 14

Hello and welcome

It's hard to believe that we will be celebrating our 20th

winter season in 2015! We hope that you will join us in

resort this winter.

We are raring to go for what promises to be the start of another exhilarating winter season.

With our expertise and passion for the extensive activities in Ziller Valley (which hosts one

of the largest skiing areas in Austria), and our comprehensive knowledge of the area, we’re

sure that your holiday with us will be a memorable and enriching experience, and we look

forward to sharing that experience with you. Whether you are looking for action and

adventure, or prefer scenery and relaxation, we’ll ensure that your every desire is catered

for; all you need to do is have a good time!

We look forward to seeing you on the snow.

Nina, Greg & The Redpoint Team.

“...we’ll ensure that your

every desire is catered for...

all you need to do is have

a good time!”

Redpoint owners Nina and Greg

10_0142_Redpoint_Winter_2011:2011_PRINT 13/8/10 15:47 Page 3

Winter Ski & Board 2015INDEX

IndexAn Introduction to Redpoint .................4

Accommodation ...............................10-17

Skiing Packages & Activities .........18-33Ski Guiding & Days Out ..............................20

Instruction ...................................................21

Early Ski Weeks ...........................................22

Family Ski Weeks ........................................23

Solo Skiing ...................................................24

Women’s Skiing ...........................................25

Adaptive Skiing ...........................................27

Ski Weekends ..............................................28

Learn or Return to Ski ................................29

Easter Skiing ....................................................30

Piste Map ..........................................................31

Aprés Ski ...........................................................32

Excursions ........................................................33

Travel Arrangements ............................34

How to Book............................................36

Holiday Planner......................................37

Insurance .................................................37

Essential Holiday Information............38

Booking Terms & Conditions...............39



Winter Ski & Board 2015INTRODUCTION


What makes a good holiday?

At Redpoint we’re dedicated to ensuring that you get the most out of your

holiday experience. Guiding you on every part of your stay, providing you

with a personal, unobtrusive presence and preempting your every need.

We believe in the importance of detail, combining an understanding of

your needs with our comprehensive knowledge of both the area and the

activities that the beautiful Ziller Valley has to offer.

A great holiday consists of more than just a hotel or a ski area. Every aspect of your holiday

has been carefully thought-out and fine tuned over the last 20 years. Through our experience,

we can recommend the best facilities and services for you and provide you with a tailored

holiday encompassing your every need. Your holiday is carefully prepared for you, so that

you simply turn up and enjoy it.

To enable us to provide you with this exceptional service, we ask that you inform us of your

needs in as much detail as possible. To assist you in detailing your needs, please read the

Essential Holiday Information section on Page 38.

“providing you

with a personal,

unobtrusive

presence and

preempting your

every need”


Winter Ski & Board 2015 | 5





Our bespoke approach

We understand that everyone has different tastes, needs and ideas on

what makes their perfect holiday, which is why we create tailor made

holidays to fit around you. Our holidays are flexible; simply choose your

holiday dates, where you’d like to travel from and what type of

accommodation you would prefer from our brochure and we will

incorporate them into a package designed especially for you.

� There is a choice of hotels, apartments or bed & breakfasts � Flights & transfers are added to your package to suit your timings � Lift passes, ski hire and instruction reserved for your convenience on arrival �

Your package is tailored to fulfill your special requests � Special Occasions and Events can be organised for you

“we create tailor

made holidays to

fit around you”



Looking for a Piste Map?


Fügen and the Ziller Valley

The charming village of Fügen gives access to the extensive ski area of

the Ziller Valley. With over 489km of pistes ranging from 630m, up to

3250m, the Ziller Valley is one of Austria’s largest ski areas, offering

fantastic skiing for all levels.

The area has 174modern high capacity lifts and cable cars and the main ski areas, including Hochfügen (pictured), Spieljoch, the Zillertal Arena, Hochzillertal, Mayrhofen and the Hintertux Glacier, can all be ac-cessed on just one lift pass. Exploring the Ziller Valley couldn’t be easier, with areas such as Zell and Hinterux linked by a network of ski buses and a narrow gauge railway, which are also included in the lift pass. Additionally Redpoint run guided days out to different resorts by minibus. With a snow-sure season running from the beginning of December to mid April every year, you can be confident that you will have a great snow sports holiday.

The Ziller Valley has so much to offer everyone, whether it be a gentle progression of slopes for beginners, or challenging and diverse runs for the more intermediate and expert skier. Don’t fancy skiing or boarding? Enjoy the stylish spa centre with indoor and outdoor heated pools in Fügen, explore the various winter walking paths, or go up the gondola ski lift and enjoy the awe inspiring views - you’ll find that one trip won’t be enough!

Within easy reach of the Spieljoch, Hochfügen and Hochzillertal ski areas, the picturesque village of Fügen it-self is one of the Skier’s best-kept secrets. The local ski areas are not only well maintained and groomed, but are also less crowded than the better known resorts, giving you a greater sense of freedom. With a traditional relaxed Austrian atmosphere and friendly locals, you’ll fall in love with Fügen’s charm: where people greet you in the street and remember you if you visit the same place twice. You can stop by a bar and enjoy the lively Apres Ski that Fügen has to offer. You’ll be amazed at the way people drink, dance and party, still dressed in their ski gear!

“one of Austria’s

largest ski

areas offering

fantastic skiing

for all levels”


See page 31



Hotels at a glance...

Hotel Crystal ��Extensive spa facilities and a range of spacious rooms and suites make this hotel a real treat. p.12

Hotel Waldfriede ��A traditional hotel with quiet, spacious rooms and fantastic views across the valley. p.13

Hotel Bruno ��A friendly hotel with excellent food and a relaxing lounge for that after dinner drink by the open fireplace - you will be made to feel at home here. p.14

Apartment SonnseitnNewly refurbished self-catering apartments for 2 to 11 people sharing. Situated between the ski lift and the village centre. p.16

Apartment UnterlercherSpacious self-catering apartments ideally located opposite the Fü-gen ski lift. p.17

Pension TreichlA traditional friendly B&B situated in the village. p.17


Resort hotels

Hand picked for their comfortable rooms, convenient locations and

commitment to customer service, we’ve taken that extra step to ensure

that you’ll feel as relaxed with us as you would in your own home.

With a range of hotels, apartments & bed & breakfasts, you can choose your own level of comfort and luxury,

creating the backdrop for your own perfect winter holiday. Set in the serene and scenic landscape of Fügen,

all of our options offer a relaxed atmosphere, great food and are owned by friendly and helpful locals. And

don’t forget, if you have any enquires, problems or queries, Redpoint will always be there, providing you with

a personal unobtrusive presence and ensuing that your time with us is just how you envisioned it would be.

Luxurious spa facilities and cosy hotel bars mean you can relax in comfort before dinner. You will relish

mealtimes at the hotels. The variety of food and drink available is a great example of how important food is

to the Austrians. With hearty breakfasts before you embark on your days adventure, and a variety of

wholesome, traditional and locally sourced meals on your return, mealtimes will be as memorable as they are

enjoyable.


Hotel Crystal 2015

Adult HB

13 - 20 Dec 2014, 3 - 10 Jan, 10 -17 Jan, 17 - 24 Jan14 - 21 Mar, 21 - 28 Mar , 28 Mar- 4 Apr 2015 £788 (£123)

24 - 31 Jan , 31 Jan - 7 Feb , 7 - 14 Feb, 21 - 28 Feb, 28 Feb - 7 Mar,, 7 - 14 Mar

£798 (£124)

20 - 27 Dec £994 (£152)

14 - 21 Feb £994(£152)

27 Dec 2014 - 3 Jan 2015, £994 (£152)


Winter Ski & Board 2015HOTEL ACCOMMODATION

HOW TO BOOKSelect your accommodation, add your activities (p18-33) then your travel arrangements (p34-35) and call the hotline to complete your holiday booking!


Hotel Crystal ��

� Swimming pool, Fitness room, Spa, Beauty and Massage � Separate children’s spa & pool � 300 meters from the Spieljoch ski lift � Own ski bus stop to Hochfügen � Rooms for 1 - 5 people � All rooms have en-suite, TV and telephone � Free Wi-Fi Internet access in reception/lounge

Hotel Highlights

Spoil yourself at the Hotel Crystal, with it’s extensive spa facilities; 700m2 sauna area, swimming pool with water jets, whirlpool, fitness room, separate children’s pool and spa, not to mention the outdoor terrace gardens and relaxation area.

The hotel has comfortable, spacious rooms. Buffet breakfasts and four course evening meals are offered with a choice of main courses.

The Crystal has its own ski bus stop outside the door for the Hochfügen ski area and is less than 5 minutes walk to the Spieljoch ski lift. It is also just a 10 minute walk down to the village making it conveniently located between the two.

This hotel has a small number of suites up to 55m2, which are ideal if you want a separate living area and bedroom or if you are a family wanting the space. We can quote you for suites on request.

Supplements & Discounts:Prices are per person and based on 2 people sharing an Austrian twin room for 7nights Half Board. For single occupancy, add £19 per night. If staying for 4 nights orless, multiply the per night price (in brackets) by the number of nights you are stay-ing. For bed & breakfast deduct £7 per night. Suite supplement from £10 per night.Child discounts: 0 - 3 free, 3 - 5 years - 78%, 6 - 9 years - 34%, 10 - 18 years -7%.Child prices apply where the child shares a room with 2 full paying adults. Where 1child aged between 3 - 9 years shares a room with 1 full paying adult, a - 34% childdiscount is given.




HOW TO BOOKSelect your accommodation, add your activities (p18-33)

then your travel arrangements (p34-35) and call the hotline to complete your holiday booking!


Hotel Waldfriede ��

� Swimming pool, Sauna, Steam room � minutes walk from the Spieljoch ski lift � At the bottom of the Spieljoch red run to the valley � Rooms for 1 - 5 people � All rooms have en-suite, TV and telephone � Pay as you go Wi-Fi Internet in reception

Hotel Highlights

The Hotel Waldfriede has quiet, spacious rooms with fantastic views overlooking the whole valley.

You can admire the views from the restaurants, which serve buffet breakfasts and four course evening meals with a choice of main courses. There is also a large terrace to sit outside on a nice day enjoying the scenery.

The hotel has a small swimming pool, a sauna, steam room and infrared cabin for relaxing tired muscles after a day’s skiing. Located at the bottom of the Spieljoch ski area, you can ski direct to the hotel door from down the red run to the valley during the main ski season.

This hotel has a large selection of spacious family rooms with separate sleeping areas catering for up to 5 people.

Supplements & Discounts:Prices are per person and based on 2 people sharing an Austrian twin room for 7nights. For single occupancy, add £15 per night. If staying for 4 nights or less,multiply the per night price (in brackets) by the number of nights you are staying.For bed and breakfast deduct £8 per night. Family room supplement £8 per night.Two person Suite supplement £12 per night. Child discounts: 0 - 1 years free, 2 - 5years - 64%, 6 - 12 years -31%, 13 - 18 years - 6%. Child prices apply where the child shares a room with 2 full paying adults. Where 1 child aged between 0 and 12 years shares a room with 1 full paying adult, a -6% discount is given. Group discounts from 1 free place per 10 paying adults, please ask for a quote for your group


Hotel Waldfriede 2015

Date Adult HB

13 - 20 Dec, 3 - 10 Jan, 21 - 28 Mar £623 (£99)

10 - 17 Jan, 17 Jan - 24 Jan, 24 - 31 Jan, 31 Jan - 7 Feb, 28 Feb - 7 Mar, 7 - 14 Mar £630 (£100)

14 - 21 Mar. 21 - 28 Mar £630 (£100)

28 Mar - 4 Apr, 4 - 11 April £660 (£100)

14 - 21 Feb, 21 - 28 Feb £699 (£110)

27 Dec 2014 - 3 Jan 2015 £770 (£120)





Hotel Bruno ��

� Steam room, Sauna and Relaxation Area, Fitness room � 5 minutes walk from the Spieljoch lift � minutes walk from the ski bus stop to Hochfügen � Rooms for 1 - 4 people � All rooms have en-suite, TV and telephone � Pay as you go Wi-Fi Internet in reception/lounge

Hotel Highlights

You will not get a better welcome in Fügen than when you arrive at the Hotel Bruno. Run by a small family team who are committed to provid-ing you with the very best service, you will be made to feel at home from the moment you arrive.

With comfortable rooms and a cosy lounge area with open fireplace, the Hotel Bruno is an ideal hotel to return to after a day’s skiing. Buffet breakfasts and four course evening meals, often with starter or dessert buffets are sometimes accompanied by live music.

The Bruno is just a short walk from the Spieljoch gondola and ski bus stop to Hochfügen.

This hotel caters well for special diets and other special requests and has quiet rooms.

Supplements & Discounts:Prices are per person and based on 2 people sharing an Austrian twin room for 7nights Half Board. For single occupancy add £17 per night. If staying for 4 nights orless, multiply the per night price (shown in brackets) by the number of nights youare staying. For bed and breakfast deduct £6 per night. Family room supplement£7 per night. Child discounts: 0 - 3 years - 79%, 3 - 5 years -66%, 6 - 12 years - 34%, 13 - 18 years -13%. Child prices only apply where the child shares a room with 2 full paying adults. Group discounts from 1 free place per 10 paying adults, please ask for a quote for your group.


Hotel Bruno 2015

Date Adult HB

13 - 20 Dec, 3 - 10 Jan, 10 - 17 Jan, 17 - 24 Jan £595 (£95)

14 - 21 Mar, 21 - 28 Mar, 28 - 4 Apr, 4 - 11 Apr, £595 (£95)

24 - 31 Jan, 7 - 14 Mar, £609 (£97)

31 Jan - 7 Feb, 7 - 14 Feb, 21 - 28 Feb, 28 Feb - 7 Mar £658 (£104)

14 - 22 Feb, 20 - 27 Dec £777 (£121)

27 Dec - 3 Jan £777 (£121)

Apartments Sonnseitn 2015

Date No. of Persons: 2 11

3 - 10 Jan, 10 - 17 Jan, 17 - 24 Jan, 24 - 31 Jan £294 (£52) £266 (£48)

7 - 14 Mar, 14 - 21 Mar, 21 - 28 Mar, 28 Mar - 4 April, 4 - 11 April

£294 (£52) £266 (£48)

13 - 20 Dec, 31 Jan - 7 Feb, 7 - 14 Feb , £357 (£61) £294 (£52)

21- 28 Feb, 28 Feb - 7 Mar £357 (£61) £294 (£52)

20 - 27 Dec, 14 - 21 Feb £364 (£61) £329 (£57)

27 Dec 2014 - 3 Jan £413 (£69) £378 (£64)


Winter Ski & Board 2015APARTMENTS



Apartments Sonnseitn

� Situated between the ski lift and the village centre � Ski bus stop to Spieljoch and Hochfügen only 20 meters away � Range of apartments sleeping from 2 – 11 people � All apartments have 1 – 2 bathrooms, often with separate WC � Bedding and towels are provided � Kitchen utensils and appliances are provided

Hotel Highlights

This recently refurbished building holds a range of self-catering apart-ments, sleeping from 2 – 11 people. The apartments have from one to three bedrooms, a lounge area often with a pull-out couch bed, kitchenette with the usual facilities of a modern kitchen, one or two bathrooms and a separate WC.

The apartments are situated between Fügen village and the ski lifts, with a ski bus stop for Hochfügen only 20 meters from the apartment entrance.

Although the apartments are self-catering, there are a number of nearby restaurants where you can eat out, or we can pre-book an evening meal for you every night at the same nearby restaurant to ensure you have an evening meal planned. There is also the option to order in, with a res-taurant offering a delivery service of everything from the menu, including soups, main courses, salads, desserts and pizzas. For breakfast, you can pre-order fresh bread rolls and milk to be delivered to the apartments each morning, or pop into a nearby hotel and enjoy eating from their buffet breakfast selection.

You can also pre-order a “breakfast pack” when containing a selection of breakfast items (bread, milk, butter, eggs, cheese, ham, jam, etc.) to be waiting for you at your apartment on arrival. Please note that the shops close early on a Saturday and do not open on Sunday’s, so you may find this option useful particularly when arriving at the weekend.

Supplements & Discounts:Prices quoted are for a 2-Person apartment, or for an 11-Person apartment. When staying 4 nights or less, use the per night price (in brackets.) There are several apartments each sleeping a different number of people with a slightly different price, so please call our booking hotline for a quote and to select the apartment that best suits your needs. Pre-book your breakfast pack for £40.


Winter Ski & Board 2015B&B & APARTMENTS


HOW TO BOOKSelect your accommodation, add your activities (p18-33)

then your travel arrangements (p34-35) and call thehotline to complete your holiday booking!


Apart. UnterlercherConveniently situated only 50 meters from the Spieljoch gondola, these spacious apart-ments cater for 3 - 8 people and have one or two bedrooms, a lounge room, kitchen, balcony, shower and WC. The kitchen is equipped with oven, hotplates, fridge, coffee machine, pots &

pans, etc. Tea towels, bedding and towels are provided. To help you cater over the weekend when the shops are closed, pre-book a breakfast pack (containing a selection of breakfast items, such as bread, milk, cereal, cheese, eggs, etc.), which will be delivered to your apartment on arrival

Supplements & Discounts:Prices are per person based on 4 or 6 people sharing an apartment, including flights from London Heathrow to Munich and transfers to resort.For under-occupancy add £30 per person. For over-occupancy deduct £12 per person. If staying for 4 nights or less, multiply the per night price (in brackets) by the number of nights you are staying. Pre-book your breakfast pack for £40.

Pension TreichlA friendly family-run Bed & Breakfast in Fügen village. Situated only a minutes walk from the ski bus stop to Spieljoch and Hochfügen. All rooms have en-suite facilities and there is a cosy breakfast and TV room.

There are several nearby restaurants offering delicious meals that are

great value for money. Our resort staff can pre-book a table for you on request.

Supplements & Discounts:Prices are per person based on 2 people sharing an Austrian twin room for 7 nights with breakfast. If staying for 4 nights or less, multiply the per night price (in brackets) by the number of nights you are staying. For single occupancy add £8 extra per night. Rooms sleep 2, so no child rates apply. For more than 2 people, ask us to quote for an apartment at the Pension.


Apartment Unterlercher 2015

Date Adult HB

13 - 20 Dec, 3 - 10 Jan, 10 - 17 Jan, 17 - 24 Jan £595 (£95)

14 - 21 Mar, 21 - 28 Mar, 28 Mar - 4 Apr, 4 - 11 Apr £595 (£95)

24 Jan - 31 Mar, £609 (£97)

31 Jan - 7 Feb, 7 - 14 Mar, 21 - 28 Feb, 28 Feb - 7 Mar £658 (£104)

20 - 27 Dec, 14 - 21 Feb £777 (£121)

27 Dec - 3 Jan £777 (£121)

Pension Treichl 2015

Date Adult HB

3 - 10 Jan, 10 - 17 Jan £299 (£43)

17 - 24 Jan, 7 - 14 Mar, 14 - 21 Mar, 21- 28 Mar, 28 Mar - 4 April, 4 - 11 Apr

£320 (£46)

24 - 31 Jan, 31 Jan - 7 Feb, 7 - 14 Feb £330 (£50)

20 - 27 Dec 2014 £360 (£51)

14 - 21 Feb, 21 - 28 Feb , 28 Feb - 7 Mar £370 (£53)

27 Dec - 3 Jan £370 (£53)

....at a glance

Ski Guiding & Days Out ....................20

Instruction..........................................21

Early Ski Weeks .................................22

Family Ski Weeks...............................23

Solo Skiing .........................................24

Women’s Skiing .................................25

Adaptive Skiing .................................27

Ski Weekends.....................................28

Learn or Return to Ski ......................29

Easter Skiing......................................30

Piste Map............................................31

Aprés Ski.............................................32

Excursions ..........................................33


Skiing packages & activitiesTake advantage of the services offered exclusively to Redpoint guests in resort.Whether you like to be shown around the ski areas, improve your ski technique,go sightseeing, or are completely new to skiing and want to try it for the firsttime, take a look through the activities and specialist packages on offer - you’rebound to find something to suit you.

Winter Ski & Board 2015SKIING PACKAGES & ACTIVITIES





Skiing, Activities & Excursions SummaryEquipment Hire:Standard Skis & Boots: 6 DaysAdult - £99Child under 7 yrs - £45Child 7 - 12 yrs - £55

Skis Only: 6 DaysAdult - £79Child 7 to 12 yrs - £39

Snowboard & Boots: 6 DaysAdult - £99Child under 7 yrs - £45Child 7 - 12 yrs - £55

Snowboard Only: 6 DaysAdult - £79Child 7 to 12 yrs - £39

Adaptive Equipment: 5 or 6 DaysMonoski or Biski Hire during instruction: £170Monoski or Biski Hire full day: £200Outrigger Hire during instruction: £30Outrigger Hire: £40

Lift Passes:6 days: 4 days:Adult £197 Adult £143Youth £158 Youth £115Child £90 Child £65

Youth born between 01.01.96 - 31.12.99Child born between 01.01.00 - 31.12.08 Child born since 01.01.09 go free!

Instruction Prices:Beginner group Ski Lessons: 3 hrs/day3 days £113, 5 days £135

Intermediate group Lessons: 1 ½ hrs/day3 days £98, 5 days £120

Advanced group Lessons: 1 ½ hrs/day3 days £98, 5 days £120

Child Group Ski Lessons: 3 hrs/day3 days £113, 5 days £135

Private Snowboard Course: 1½ hoursmax. 2 people £96 (2-people sharing £48)

Private Ski Course: 1½ hoursmax. 2 people £82 (2-people sharing £41)

Adaptive Ski Courses: see page 27

Days Out Prices:Mon - Pick-up from Kaltenbach free

Tue - Day out to Zell £20

Wed - Day out to Mayrhofen £20

Thu - Day out to Hintertux £20

See pages 20 and 21 for details.

Evening Activities Prices:Evening Winter Walk Free

Tyrolean Evening £25

Tobogganing £35

Night Skiing From £35

Austrian 9-pin Bowling £28

Sleigh Ride £20

Ice Skating £10

Swimming Pool entrance fee,from £10

Games Night No charge**Pay your own drink and share the cost of games.

Excursion Prices:Innsbruck £40

Salzburg £50

Schwaz Silver Mines £28

Swarowski Crystal Worlds £28

Lake Achensee £20

Rattenberg & Schloss Matzen £20

Please book Excursions and Evenings on arrival in resort. Note that minimum numbers are needed for excursions and evenings to run. The prices are approximate and may change by the time of your holiday. See pages 32 and 33 for descriptions of the excursions and evenings.Pre-book hire & passes when making your holiday reservation

to ensure our service is available to you when you arrive.




HOW TO BOOKSelect your skiing or boarding options and combine with your accommodation (p12-17) and your travel (p34-35) then call the hotline to complete your holiday booking!

Days Out Prices:Monday - Pick-up from Kaltenbach freeTuesday - Day out to Zell £20 per personWednesday - Day out to Mayrhofen £20 per personThursday - Day out to Hintertux £20 per person

SaturdayArrived in resort at lunchtime. Greg had my lift pass ready

and took me straight to the ski hire shop to get my skis. After

a quick check-in and change at the hotel, I took the gondola

up to Spieljoch for a wonderful afternoon of skiing and a

relaxed lunch in a mountain hut before skiing back down to the

valley at the end of the day.

SundayTook the ski bus to Hochfugen. Had a great day skiing.

MondayWent up to Hochfugen and skied took the connection over to the

Hochzillertal ski area. Stopped for lunch at the spectacular

Kristall Hut, sat in a deck chair looking at the amazing

views! Skied straight into the Apres Ski bar from the ski run to

the valley and had a few drinks before the Redpoint minibus

arrived to take us back to the hotel.

TuesdayTook a Day Out to Zell am Ziller.

Met some nice people in the minibus and skied together all day.

It was nice to be shown around.

WednesdayJoined the same people on the Day Out to Mayrhofen.

Even went down the Harikiri (steepest black run in Austria!)

ThursdayTook the Day Out to the Hintertux Glacier...

The views were amazing.

FridayHad a great day skiing in Hochfugen, met the crowd I skied

with on the Days Out and stopped at the Apres Ski bar.

SaturdayManaged to get up to Spieljoch early and fit in a good half

day s skiing before my transfer home.

Ski Guiding & Days OutWith over 600km of skiing included on the Super Zillertal lift pass, red run skiers and above often enjoy exploring several of the ski areas dur-ing their holiday. It is possible to use the interconnecting network of ski buses and train to visit the different areas in the valley on your own, but the easiest and most convenient way is to book a Redpoint Day Out before you go. Not only do you have the convenience of traveling in the Redpoint minibus, but you also get skiing company for the day, if you choose to ski with the group.

On Monday evenings, Redpoint run a free minibus pick-up from the Aprés Ski bar in Kaltenbach, so you can ski over on the connection to the Hochz-illertal ski area and get a ride home in the Redpoint minibus. (By pre-arrangement with the team in resort).

Days Out are usually on Tuesdays (to Zell - 15 minutes by minibus), Wed-nesdays (to Mayrhofen - 20 minutes by minibus ) and Thursdays (to the Hintertux Glacier - 40 minutes by minibus), although we sometimes do vary the days depending on the weather conditions and other resort logistics, so please double-check with the team once in resort.

Other holidays that include ski guiding are � Ski Challenge Week - p.26 � Solo Weeks - p.24 � Women’s Weeks - p.25

Groups - Pre-order Days Out for your group when making your group reservation.




HOW TO BOOKSelect your skiing or boarding options and combine with your

accommodation (p12-17) and your travel (p34-35) thencall the hotline to complete your holiday booking!


InstructionSki Instruction is exclusively for Redpoint guests with English-speaking instructors. By booking instructors to work exclusively for Redpoint guests and keeping groups small and personal, we can tailor the lessons better to your needs and ability.

You also get the additional benefit of socialising with other English-speaking Redpoint guests during the lessons. This can be great if the friends you came on holiday with do not ski at the same pace as you do you can often find a new skiing partner within your ski group.

Ski lessons offered are in small groups of up to 8 people per instructor. For more advanced skiers we recommend private instruction for up to 2 people together to ensure that you progress effectively at your level. Because the lessons are exclusive, this means that places are limited, so it is advisable to pre-book your instruction at the time of booking your holiday, particularly if you are still learning and can’t ski on your own if no instruction is available in resort.

Group Ski Lesson Types:Beginner Group Lessons 1½ hour am and 1½ hour pm - 5 days. In a small group of up to 8 people, your English-speaking instructor will take you from the very basics up to skiing the easy “blue” runs on the mountain.

Intermediate Group Lessons 1½ hours am or pm - 5 days.As you can already ski the easy runs and practice on your own, this gives you time with the instructor to improve your skiing and the rest of the day to practice what you’ve learnt. Intermediates benefit from being in a group rather than taking individual instruction.

Advanced Group Lessons 1½ hours a day - 5 days.If there are enough people of your level to offer a group lesson, we will suggest that you join an Advanced Group Lesson. Usually if you are too advanced to fit into the group, we would recommend that you took private lessons. Your instructor will be able to recommend this to you on your first day.

Children’s Group Ski Lessons 1½ hour am and 1½ hour pm - 5 days. Running during school holiday weeks for children aged 5 and over, lessons are in groups of 8 or less. Children are matched to be a similar age and level and wherever possible we match children’s lessons to the timings of their parent’s lessons. (See also Family Ski Weeks on p23).

Private Ski Lessons 1½ hour sessions Book an instructor just for you and one other. The lesson will be tailored to suit your needs. (Group lessons are better than private lessons for beginners and less experienced skiers, who benefit from the extra supervised practice of a group lesson. Private lessons are more useful to the more advanced skiers who want to work on a specific part of their skiing).

Private Snowboard Lessons 1½ hour sessions English-speaking snowboard lessons for you and up to 2 additional people.

Adaptive Ski LessonsExperienced adaptive instruction is available exclusively to disabled Redpoint guests, from beginner to advanced level. See p27 for details.

Please note that all group lessons run from Sunday to Thursday, with no lessons on Fridays. Friday is the day for free skiing with your friends & family, trying out your new-found skills! If you plan to take less than 5 days of instruction, then please start on Sunday and finish early.If you’d like to take a “day off” then please take it at the end of your lessons. This is for your own benefit and that of the others in the group, as for the group to be successful and progress at the same rate, you all need to be together -taking a day off in the middle means you get behind the others. For the same reasons, it is not possible to join a group mid-week.

Redpoint Instructors are all english-speaking and hired from "Total" Ski school in Fügen and teach exclusively Redpoint guests.




HOW TO BOOKSelect your skiing or boarding options and combine with youraccommodation (p12-17) and your travel (p34-35) thencall the hotline to complete your holiday booking!


Early Ski WeeksSNOW SURE DECEMBER SKIING

Get into the Christmas Spirit by visiting Austria in December.The Austrians start to celebrate Christmas in a traditional festive way throughout December, with each town and village organising their own Christmas Markets. The streets are decorated with Christmas lights and with the snow-covered mountains, rooftops and church spires; you will find yourself in a typical Christmas card scene. We guarantee you will get to ski each day, with the Hintertux Glacier (at 3200 meters, offering year-round skiing) and our local area of Hochfügen usually opening at the end of November. There are excursions organised to the Christmas Market in Innsbruck, Swarovski Crystal Worlds and the pretty town of Rattenberg to make the most of this special time.

December Ski Weekend Offers:Fit in that first ski trip before the year ends by staying at the luxury Garden Hotel Crystal.

Prices are per person and include: Return Flights from London Heathrow to Munich, Return airport transfers from Munich, 3 nights sharing a Double or Twin room at the four star Garden Hotel Crystal with buffet breakfasts and four course evening meals, use of the hotel spa facilities. Child discounts apply. Prices subject to availability.

December Ski & Spa Weekend - Hotel Crystal**** H/B

Date Adult

11 - 14 Dec 2014 £489

Pre-Christmas Ski Breaks:Snow sure early skiing at a great price! Fit in that first ski trip before the year ends in the luxury Hotel Crystal.

Prices are per person and include: Return Flights from London to Munich, Return airport transfers from Munich, 7 nights sharing a double or twin room at the four-star Hotel Crystal with buffet breakfasts and four course evening meals, use of the hotel pool and spa facilities. Prices subject to availability. Other airports possible.

Christmas Week:Celebrate Christmas Austrian style with a fabulous gala dinner on Christmas eve, oh and not to metion skiing on Christmas day! What could be better!

Prices are per person and include: Return Flights from London to Munich, Return airport transfers from Munich, 7 nights sharing a double or twin room room at the four star Hotel Waldfriede with buffet breakfasts and four course evening meals with special Christmas Eve Gala Dinner, use of the hotel spa facilities. Flying from regional airports possible on request, please ask for a quote!

Pre-Christmas Ski & Spa Break - Hotel Crystal**** 7 nts

H/B Date Adult

13- 20 Dec 2014 (7 nights) £889

Pre-Christmas Ski Week - Hotel Waldfriede**** 7 nts H/B

Date Adult

20 - 27 Dec £994





accommodation (p12-17) and your travel (p34-35) thencall the hotline to complete your holiday booking!


Family Ski Week Offer:When sharing a family room at the Hotel Bruno during the school holiday weeks listed below, children aged between 6 and 12 years can join children's ski lessons included in the price below.

**SPECIAL EASTER OFFER** CHILDREN UNDER 14 STAY FOR FREE! When sharing a family room at the Hotel Bruno for 7 nights from the 28th Mar - 4 April, or 4th - 11th April 2015.This offer price is per person, based upon:5 days of FREE beginner ski lessons for both adults and children where required, 7 nights sharing a family room at the Hotel Bruno, 7 buffet breakfasts and four-course evening meals, use of hotel’s sauna & relaxation area, Return airport transfers, return flights from London to Munich. Child rates at the hotel apply for children aged between 6 - 12. Children who are under 6 are eligible to the hotel's child discount but must pay for their ski lessons, as they will be allocated to a different ski group. Prices subject to availablity at time of booking. Flights from regional airports also possible please ask us for a quote.

Family Ski Weeks - Hotel Bruno**** 7 nts H/B

Date Adult

20 - 27 Dec 2014 £987

27 Dec 2014 - 3 Jan 2015 £1057

14 - 21 Feb £1022

21 - 28 Feb £903

28 Mar- 4 Apr, 4 - 11 Apr £784* SPECIAL OFFER

This offer price is per person, based upon:5 days of FREE beginner ski lessons for both adults and children where required, 7 nights sharing a family room at the four-star Hotel Waldfriede, 7 buffet breakfasts and four-course evening meals, use of hotel’s pool, sauna & relaxation area, Return airport transfers, return flights from London to Munich. Child rates at the hotel apply for children aged between 6 - 12. Children who are under 6 are eligible to the hotel's child discount but must pay for their ski lessons, as they will be allocated to a different ski group. Prices subject to availablity at time of booking. Flights from regional airports also possible please ask us for a quote.

Family Ski WeeksFREE CHILD SKI LESSONS

Bringing the family skiing is a great way to share a new experience to-gether for a memorable holiday. You will be proud to see your children progress, just as you will enjoy learning something new yourself.

Family Ski Offers run during Christmas, New Year, Half Term and Easter weeks to make a family ski holiday better value for money by offering you free or discounted ski lessons.

Family Learn to Ski Offer:Take advantage of the free beginner ski lessons for you and your chil-dren when you stay in a spacious family room at the Hotel Waldfriede during school holiday weeks. Beginner Ski Lessons are availible on the weeks below for adults and children (aged between 5 and 12 years), who learn to ski in small English-speaking groups of up to 8 people. There are separate groups for Adults and Children, but they run at matching times of day, so that your family can share the same break times.

Adult

13 - 20 Dec 2014 £802

20 Dec - 27 Dec 2014 £994

27 Dec 2014 - 3 Jan 2015 £1036

14 - 21 Feb £994

21 - 28 Feb £931

28 Mar - 4 Apr, 4 - 11 Apr £826


Family Learn to Ski Weeks - Hotel Waldfiede**** 7 nts H/B

Date




Solo Skiing - Hotel Bruno**** 7 nts H/B

Date Price3-10 Jan, 10 - 17 Jan, 17 - 24 Jan, 31 Jan - 7 Feb £948

7 - 14 Feb, 28 Feb - 7 Mar £997

7 - 14 Mar £948

21 - 28 Mar £948


Prices are per person and include: Return flights from London Heathrow, Return Transfers from Munich Airport to Fugen, 5 days of guided skiing, 7 nights staying in a single room at the 4-star Hotel Bruno, 7 buffet breakfasts and four-course evening meals, use of hotel's sauna and relaxation area. A minimum of 3 people is needed for the guiding to take place, so do not book your non-refundable flights until we confirm your trip. If there are less than 3 people booked by 6 weeks before the holiday start date, we will offer you the choice to cancel your trip or come anyway at a reduced rate without the included guided skiing. Price suject to availability at time of booking.

Solo SkiingSOLO WEEKS FOR EVERY WEEK OF THE SEASON!

Solo Ski Weeks are designed for people who want to go on a ski holiday on their own. Whether it is because your usual ski buddy can't make it, you don't know anyone else who skis, or you are single and want to make new friends, coming on a solo week means you have some skiing company during the day and a chance to socialise in the evenings.

The week includes five days of guided skiing (from Sunday to Thursday), where your guide shows you around the ski areas of Spieljoch, Hochfügen and Hochzillertal and may take you for a day out to the ski areas of Mayrhofen or Zell, depending on the conditions. The guiding provides a so-cial day out, so that everyone has skiing company to stop with for a drink or lunch on the mountain.

Fridays are left free, for you to ski with your new skiing buddies.

Accommodation is at the cosy Hotel Bruno in single rooms and solos are seated together at mealtimes. The cosy bar is a great place for a social drink and there is the chance to join in a range of optional evening activities.

Add to the package:� Evening Entertainment - See page 32

Ski Level:� Confident red run skier - For everybody’s skiing enjoyment, you must

be able to ski red runs confidently to join the guiding - your guide has the right to refuse participation if you can’t.





accommodation (p12-17) and your travel (p34-35) then call the hotline to complete your holiday booking!


Women’s Skiing - Hotel Crystal**** 7 nts H/B

Date Price31st Jan - 7th Feb £987

14th March - 21st March £987

Prices are per person and include: Return Flights from London, Return transfers from Munich, 1.5 hours of instruction with guiding per day for 5 days, 2 Drop-In instruction sessions, 7 nights sharing a double/twin room at the 4-star Hotel Crystal with buffet breakfasts and 4 -course evening meals, use of hotels luxurious sauna, pool and relaxation area, 1 x Part-body massage, 1 x Healing Facial, 1 x Solarium use. Single Occupancy Supplement £19 per night.

Women’s SkiingTAILORED TO THE NEEDS OF WOMEN SKIERS

Women's Ski Weeks are designed for women who want to improve their skiing or develop their confidence. Whether it is because your friends ski faster than you, you have been put off by an incident, or you simply want to meet other skiers of your level, coming on a women's week gives you a supportive environment to nurture your skills.

Women only ski groups with a female instructor provide a supportive and encouraging atmosphere to get the best out of women skiers. The week is made up of some guiding and some instruction, with the aim being not only to improve your skills but also to give you supervised skiing practice to build your confidence.

Intermediate skiers, who can ski blue and red runs at a gentle pace, will gain confidence from the hints and tips to encourage improvement. Advanced skiers will enjoy the advanced women’s ski group, where they are encouraged to be more adventurous with their skiing. There is always a supportive atmosphere amongst women ski groups, which will benefit and any female skier.

Accommodation is at the luxurious Hotel Crystal, where the group is seated together at mealtimes. Included in the package are three of the hotel's most popular pampering treatments to help you relax on your return from the slopes.

Add to the package:� Evening Entertainment - See page 32 � Double Room for single use - £19 per night

Ski Level:� Intermediate - Confident blue run skiers who have skied the odd red

run in the past.� Advanced - Confident red run skiers who have skied the odd black run.


Adaptive Ski Instruction Prices

Lesson Options Price

Adaptive 5 x 3 hours (incl. set-up time) £346

Adaptive 5 x 1½ hours (incl. set-up time) £246

Adaptive Private 1 x 1½ hours £82






Adaptive SkiingSKIING FOR PEOPLE WITH DISABILITIES

Our Adaptive Programme has been introduced to provide people with a physical or learning disability the opportunity to ski. Specialised equipment and lessons with a qualified, experienced instructor can be pre-booked when making your holiday reservation.

The main aim is to enable a family or group of friends to go skiing together with their disabled friend or relative, with the ultimate goal of everyone ski-ing together. This can be achieved by teaching the disabled person to ski independently, and/or teaching a family member to assit as a buddy and so enabling the two people to ski together independent of outside help.

The level of independence achieved varies depending on the level of disability and the skiing ability of the “buddy”, so lessons for both the disabled skier and the buddy are offered.

Each holiday is tailored to suit your needs, so we ask you to complete an in-formation sheet and discuss your needs with our specialist before making your reservation. Please be honest and realistic when discussing your needs with us, give us all the details so that we can plan for your stay, as it is often not possible to change the arrangements once they have been booked.

Adaptive Skier Level:� Beginner to Advanced - Lessons are tailored to your requirements. Your

instructor will adapt equipment and instruction to suit your needs.

Buddy Courses:� Buddy Skills Private Lesson (1 x 1½ hours) £82

Please note that each session is 1.5 hours long, where there are 3 hours of instruction per day, they are usually split into a morning and an afternoon session.






Ski WeekendsFIT IN THAT EXTRA SHORT SKI BREAK!

We can tailor your holiday to suit the time you have, so if you can’t make it for the whole week, then let us know your preferred dates and we will search for accommodation, flights and transfers to match as near as possible to your preferred timings.

Pre-arrange your ski hire, lift pass and lessons with us to get you skiing as quickly as possible on your arrival day. Minibus transfers ensure an effi-cient journey to the resort, where your driver will have your lift pass ready and take you straight to the ski hire shop on arrival so that you are ready to ski that afternoon (if you book an early morning flight. Afternoon arrivals are accompanied for ski hire the next morning.) You can also book an evening flight home to get a morning of skiing in on your last day.

Tips on maximising your short break:

� Scheduled airlines have flights arriving in the mornings and departing in the evenings, if you time it right you can ski on your arrival and departure days. Or why not arrive on a late evening flight straight from work?

� Pre-book your lift pass and ski hire with us, so we can save you time on your arrival.

� If you are learning to ski, start your break on a Saturday, so that you can join a group ski lesson from Sunday.

� Go Night Skiing - fit in an extra couple of hours on the floodlit slopes! Thursdays on the Hochfügen blue pistes and Mondays and Wednesdays in Kaltenbach on the Red/Black run to the valley.

� If you can be flexible with your timings, try tomatch your arrival to our other guests to save on private transfer supplements.

Add to the package:� 3 day adult lift pass - £115 � 3 day adult ski & boot hire - £57 � Private Ski Course (1.5 hours) - £82 for up to 2 people


Prices are per person and include: Return Flights from London Heathrow to Munich, Return airport transfers from Munich, 3 nights sharing a Double or Twin room at the four star Hotel Bruno with buffet breakfasts and four course evening meals, use of the hotel spa facilities. Child discounts apply. Prices subject to availability.

Prices are per person and include: 3 nights sharing a Double or Twin room at the four star Garden Hotel Crystal with buffet breakfasts and four course evening meals, airport transfers , flights from Heathrow to Munich, use of the hotel's extensive spa facilities. Regional airports possible on request - please ask for a quote from your local airport. Prices subject to availiblity.

Look out for more weekend offers throughout the season on www.redpoint.co.uk

December Ski Weekends - Hotel Bruno**** H/B

Date Adult

£478

December Ski Weekends - GardenHotel Crystal**** H/B

Date Adult

£489

19 - 22 Dec 2014

11 - 14 Dec 2014






Learn or Return to Ski

Date Price4 - 11 Jan £948

25 Jan - 1 Feb £998

21 - 28 Mar £998

Learn to Ski Week Includes: Return Flights from London Heathrow to Munich, Return Transfers from Munich to Fugen, 7 nights sharing a double or twin room at the four star Hotel Bruno, buffet breakfasts and four course evening meals, use of hotel sauna and relaxation facilities, 5 days of 3 hours per day beginner group ski lessons (2 x 1.5 hour sessions each day from Sun - Thurs), 3 day lift pass, 5 days ski and boot hire. Prices subject to availability at time of booking.

Learn or Return to SkiSPECIAL WEEKS FOR FIRST TIME SKIERS!

Learn to Ski WeeksThe ideal first ever ski holiday if you have never skied before. You will be re-assured by the English-speaking instructor and enjoy the company of a small group of beginners like yourself. Lessons are in a small group of up to 8 people, so that you get plenty of personal attention. Being in a group adds a social element and makes learning more fun. It also means that you have friends at your ski level to practice with in between lesson times. Group ski lessons run for the first 5 days (Sun - Thurs). On your last day, choose to relax, go sightseeing or extend the package and continue to practice your skiing!

Stay at the Hotel Bruno, with buffet breakfasts, afternoon snacks, four course evening meals and enjoy using the spacious sauna and relaxation area.

The Learn to Ski Week is based at the Hotel Bruno, where you will have the opportunity to meet and socialise with others from your ski group as well as the chance to join in the optional evenings out.

Return to Ski WeeksIf you tried skiing years ago, but feel you’d like to start again and relearn, then this is the week for you. Your instructor will start from the very be-ginning, as on the learn to ski week, but you'll usually find that you progress quicker than a complete beginner and get skiing further during the week.

Add to the package:� Evening Entertainment - see page 32 � Lift Pass & Ski Hire - Extra Day upgrade £43

Ski Level:� Beginner - Never tried skiing before, or tried briefly but never

reached the stage of skiing linked turns down an easy slope� Return to Skier - Was able to ski down an easy ski slope making linked

turns in the past.


Spring Skiing - Hotel Hohenhaus****

Example Dates 7 nts

19 - 26 April, 26 April - 3 May 2015 £816Hotel Klausnerhof ****For a memorable special occasion, or simply to treat yourself, stay at the superb Hotel Klausnerhof. The hotel has been recently rebuilt, with extensive spa facilities and a rooftop pool overlooking the glacier, as well as fantastic buffet breakfasts, afternoon snacks and gourmet evening meals. The impressive lounge bar area is a great place to relax.

Spring Skiing - Hotel Berghaus****

Example Dates 7 nts

19 -26 April, 26 April - 3 May 2015 £595

Hotel Berghaus****This friendly and welcoming hotel in the nearby village of Madseit offers fantastic food, a large sauna and relaxation area and traditional rooms, some with great views of the glacier. With a ski bus stop just outside the front entrance, it is only a 5 minute drive to the ski lift.

Easter SkiingSNOW SURE GLACIER SKIING AT 3200 METERS!Skiing on the Hintertux Glacier is perfect in the spring. Up at 3000 meters the snow in April and May is usually excellent and it is normal to still be able to ski back down to the village at this time. The village itself is situated at 1500 meters, which means that spring comes later here than in the rest of the valley.

With Easter being so late this year and Hintertux being famous for it's thermal springs and luxurious spa facilities, we've put together some Ski & Spa offers to provide the ideal spring break.

Hotel Hohenhaus****Situated in Hintertux village, this hotel has an extensive spa area with swimming pool, whirlpool, sauna steam and relaxation areas. Several cosy lounge areas and a bar offer plenty of places to relax over a quiet drink and the restaurant offers buffet breakfasts and four course evening meals. The hotel offers a minibus shuttle to and from the ski lift, although you may choose to take a pleasant 10 minute stroll back to the hotel.

All spring skiing prices are per person when sharing a Double or Austrian Twin room for 7 nights with Half Board. Transfers are included when you book your flights with us arriving and departing at our regular times. All prices subject to availiblity at time of booking, so please ask for a quote for a flight inclusive price from your local regional airport.

Spring Skiing - Hotel Klausnerhof ****

Example Dates 7 nts

19 - 26 April, 26 Apr - 3 May 2015 £693

30 | Winter Ski & Board 2015 Website: www.redpoint.co.uk | Tel: 0345 680 12 14

Winter Ski & Board 2015SPRING SKI


Winter Ski & Board 2015ZILLER VALLEY PISTE MAP

HOW TO BOOK Select your skiing or boarding options and combine with your accommodation (p12-17) and your travel (p34-35) then call the hotline to complete your holiday booking!

The Ziller Valley 1 lift pass 177 Lifts,489 km of piste!

Speiljoch (Fügen):

Pistes: Mainly reds, wide blue teaching area Total runs/area: 21kms, 82 ha Features: 7km red run to the valley (with snow making facilities)Ideal for: beginners & intermediates

Hochfügen & Hochzillertal:

Pistes: long wide blues & reds, 5 blacks, 3 ski routes,long black run to the valley (+ snow making) Total runs/area 155km, 420ha Features: accessible off-piste, natural half pipe,fun park & half pipe, night skiing, cross country Ideal for: beginners, intermediates & experts

Zillertal Arena (Zell):

Pistes: mainly challenging long reds Total runs/area 165km, 420ha Features: scenic tree lined reds Ideal for: intermediates, advanced & experts

Zillertal 3000 (Mayrhofen):

Pistes: mainly reds, some challenging blacks Total runs/area: 129kms, 440 ha Features: fun park, extensive busy area Ideal for: intermediates, advanced & experts

Hintertux:

Pistes: Challenging runs of all levels Total runs/area: 89kms 270 ha Features: fun park with half pipe Ideal for: intermediates, advanced & experts




Winter Ski & Board 2015APRÉS SKI


Tyrolian Evening

Igloo Bar

9-Pin Bowling

Tobogganing

Aprés SkiThere’s more to your holiday than just the skiing, so a range of optional evening activities and entertainment are offered in resort. This is a great chance to see more of the local area and their traditions, meet and socialise with Redpoint guests and staff and try out something a little bit different that will make your holiday even more memorable.

Tyrolian EveningsTravel up the mountain to the “Hunter’s Lodge” where the owners have been making traditional Zillertal music for many generations. Hear local folk songs with yodeling and watch the traditional Tyrolean dancing, with the men dressed in their leather shorts (Lederhosen). The evening is very light hearted with a chance to have a dance and join in.

Alpine RollercoasterThe “Summer toboggan run” or Alpine Coaster offers all the thrills of tobogganing without needing the snow. Still running in winter after skiing, you can jump in a 2-person seat that takes you on tracks up the mountain and winds back down again. There are brakes, but you don’t need to use them if you like going fast!

TobogganingTravel down the 7km long floodlit mountain trail on your 2-person wooden toboggan as fast as you like! Stop half way for a quick drink in a mountain hut before swapping drivers for the second half. This is by far the most popular evening activity and is great fun for all ages.

Austrian 9-pin BowlingA great way to get to know other guests and Redpoint staff by joining a bowling team. Take it in turns to bowl for your team in a range of amusing ways. If you score very high or very low, you may find yourself drinking Schnapps!

Night SkiingTry out snowboarding or snow blades for an evening on the floodlit slopes. This is a great way to try out a new snow sport without it interfering with your day’s skiing. Or simply go for more skiing! The slopes are floodlit between 8 and 10pm.

Sleigh RideLet the horses take you on a ride along the beautiful valley in the evening. See the mountains and the stars. When there’s plenty of snow, the carriage will change from wheels to a sleigh for that extra buzz.

Ice SkatingGo down to the Ice rink and have a skate in the open air.

Swimming & SpaVisit the village swimming pool and spa. With an indoor and heated outdoor area, you can relax amongst the bubbles and water jets. Children will enjoy the second longest slide in western Austria, the wave pool and for younger ones, the baby pool. Adults can relax in the heated outdoor pool under the stars.


Innsbruck

Achensee

Swarovski Crystal Worlds

Salzburg

Winter Ski & Board 2015EXCURSIONS

Winter Ski & Board 2015 | 33Website: www.redpoint.co.uk | Tel: 0345 680 12 14

ExcursionsNon-skiers and skiers can participate in a range of excursions, which take place on request. Some of them are half day trips, or can depart in the afternoons after skiing to allow skiers to fit both in.

InnsbruckVisit the Capital of the Tyrol region. With it’s beautiful historic old town square, empress’s palace and cathedral surrounded by high snow covered mountains, it is really breath taking. The town hosted the Winter Olympics twice in the 1970s, with the ski jump and lift system being recently re-designed by the famous architect Zaha Hadid to give an interesting mixture of traditional and modern architecture with a stunning mountain backdrop.

AchenseeTake a scenic drive up to the spectacular lake Achen. Surrounded by the beautiful Karwendel and Rofan mountain ranges, stop at the town of Pertisau on the lake side. In Pertisau stroll along the lakeside admiring the views, watch the cross country skiers who use the extensive cross country trails around the village, or have coffee and cake in a lakeside Konditorei.

Rattenberg & Schloss MatzenKnown as the most beautiful town in the Tyrol, Rattenberg is situated along the river Inn just out of the Ziller Valley. It has a castle overlooking the town and it’s old cobbled streets and impressive stone buildings are a pleasure to explore. The town is famous for it’s glassware, so there are lots of small shops producing glass and crystal in all shapes and sizes. On our way, we

make a stop at Gut Matzen, which is a stately home with lovely grounds and a towering old castle and a cosy café.

SalzburgVisit the musical city of Salzburg. Famous for being Mozart’s birthplace and for “The Sound of Music”, it is also a beautiful old historic city. Take a short orientation walk around the main sights with your guide before having free time to visit the castle and Mozart’s house and look around the shops.

Swarovski Crystal WorldsThe second most visited attraction in Austria, Crystal Worlds is an arty display using Swarovski Crystal as it’s central theme. There is an impressive entrance hallway of crystal and an interesting crystal room, followed by artistic displays. Disappointingly they do not demonstrate how their famous crystal is produced, as they say their methods are top-secret. But to make up for it, there is an extensive shop where you can browse and buy everything from a crystal pencil to a chandelier!

Silver Mines in SchwazVisit the incredible silver mine in Schwaz and see the mountains from beneath! This mine supplied 85% of the entire world’s silver during the Middle Ages, making the local owners one of the wealthiest families in the world at that time. It is now open to visitors and offers an exciting underground tour by train, where you can see a 400 million year old reef and learn about the mine and town’s amazing history.


LIVERPOOL

BRISTOL

BIRMINGHAM

STANSTED

MANCHESTER

EDINBURGH

SALZBURG

INNSBRUCK

FUGEN

MUNICH

LONDON

HULL - ROTTERDAM

HARWICH - HOOK

PORTSM

OUTH

-

LEH

ARVE

DOVER - CALAIS

COVENTRY

LEEDS

DONCASTER

BOURNEMOUTHEXETER SOUTHAMPTON

DUBLIN

CORK

BELFAST


Winter Ski & Board 2015TRAVEL ARRANGEMENTS


Here are just a few of the many airports and ferry routes you can choose to match your holiday. Our flexible approach

allows you to travel from a region that’s convenient for you, and we can also book your tickets for you, giving you greater

ease when planning your holiday.

As we are dedicated to giving you the best value for money, we constantly check for the best

flight and ferry fares, so call us now for a quote. Or, if you prefer, you can also book your own low

cost fares.

Flight & Ferry Route Map


Winter Ski & Board 2015TRAVEL ARRANGEMENTS


HOW TO BOOK Select your travel arrangements and combine with your accommodation (p12-17) and activities (p18-33) then call the hotline to complete your holiday booking!


How to get thereMost of our guests choose to fly or drive to Austria. Take a look at the options and call our booking hotline. We will quote you for the best flight inclusive deals available.

FlightsMost Redpoint guests choose the con-venience of us booking their flights. These are usually scheduled flights into Munich airport with Lufthansa or British Airways, which fly several times daily and offer you the most flexibility, although we can also book charter flights into Inns-bruck or Salzburg. When we book your flights we will recommend a flight time which will not incur a transfer supplement wherever possible.

Own FlightsTake advantage of the low cost airlines or use your air miles to buy your own flights to match your holiday. You must notify us of your arrival and departure times before you confirm your flights, so that we can advise as to whether we can transfer you or not. Own flight transfers always incur a supplement.

Airport TransfersTransfers by Redpoint minibus take around 2 hours from Munich Airport and are free when we book your flight and a 7-night Redpoint holiday arriving at our regular times. If you arrive at other times or book your own flights, you will be charged a supplement. Transfers from Innsbruck airport (45 minutes) and Salzburg (1 hour and 45 minutes) may also be arranged.

Airport ParkingSave up to 60% by pre-booking your airport parking with us at any of the 26 airports across the UK. We can reserve on-airport, off-airport or “meet & greet” services for you, as well as reserving an airport lounge or airport hotel. You can often park your car for the full duration of your holiday if you stay overnight at an airport hotel before your journey. We check over 200 prices each week to ensure that you get the best deal and will be happy to advise you.

Car HireEnjoy the freedom of having your own car on holiday. Car hire is from £129 per week, depending on the type of car required. It can be picked up at your arrival airport. Don’t forget to mention extras, such as snow chains or ski rack when making your booking.

Self Drive with ferryDriving to Austria takes about 8 - 10 hours from Calais. It is an easy drive almost completely on the motorway with no mountain driving. Ferries: Dover - Calais; hourly departures from £100 return Harwich - Hook of Holland; twice daily departures. Hull - Rotterdam daily depar-tures. Portsmouth - Le Havre. Eurotunnel crossings are from £263.



Winter Ski & Board 2015HOW TO MAKE A BOOKING


Unsure?Call us on 0345 680 1214 with any questions or for more details on skiing, hotels, activities, travel or any aspect of your holiday, we will be happy to help.

To BookWe will send you a quote for your holiday by e-mail. To book, simply call us to pay the deposit. Payments can be made by credit or debit card to or direct into our bank account.

ConfirmationOn payment you will be sent the full details of the booking by e-mail, or by post on request. Please check the in-formation carefully to ensure that all your details and holiday preferences are clearly itemised. If they are not listed on this confirmation, it means that they are not booked for you.

The final balanceThe final balance for your holiday will be due 10 weeks before your departure date. If you are booking within 10 weeks of departure, you will be asked to pay the full amount when making your booking.

Your financial securityRedpoint Holidays is licensed by the CAA and holds ATOL number 9648. This ensures that, where you have booked a flight and holiday with us, in the event of our failure you money is protected: if you are on holiday at the time, arrangements will be made for you to complete your holiday and return home. For further information visit the ATOL website at www.atol.gov.uk. Total Payment Protection (topp) Policy cover: In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser’s Licens-ing) Regulations 1995 an insurance policy has been arranged with Travel & General Insurance Company plc to protect customers’ prepayments paid in respect of;� non-flight inclusive packages commencing and returning to the UK

� the ground handling aspects of packages where the customer is responsible for ar-ranging travel to the destination offered in this brochure (subject to the terms of the insurance policy), for:• arefund of such prepayments if customers have not yet travelled

• making arrangements to enable the holiday to continue if customers have already travelled or

• repatriation of customers to the UK in the unlikely event of our financial failure.

How to make a booking0345 680 12 14Call the booking hotline and talk to your travel advisor, who will be able to confirm availability for your accommodation and travel arrangements and send you a quote for your holiday, or speak to your travel agent.

Once you have booked your Redpoint holiday, contact the customer service helpline to make any additions or changes to your booking. Customer Service:

0345 680 12 [email protected]

by e-mail: [email protected] us with your requirements and we will call you back to arrange your holiday.Or contact us via our web site at

www.redpoint.co.uk

Redpoint Holidays The Annexe, Trinity Hall Acrefair, Wrexham LL14 3SF, UK

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December 2014 January 2015 February 2015 March 2015

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Use this guide to plan your holiday dates. Take advantage of the bank holidays (underlined) for a long weekend break, or as part of your weeks holiday to save on days off work. See when the peak holiday times are (low, mid, high and peak seasons are colour coded) or check when the schools have holidays.

Low

Low Mid

Mid

Mid High

High

Peak

Winter school holidays:Christmas: 20th - 27th Dec 2014

New Year Week: 27th Dec - 3rd Jan 2015

Feb Half Term: 14th - 21st Feb 2015

Easter: 28th March - 4th April, 4th - 11th

April 2015

Please check with your school for your school’s

holiday dates before making your booking, as this

is just a general guide and the dates can vary.

Winter holidays:Christmas day: 25th December

Boxing day: 26th December

New Years day: 1st January

Palm Sunday: 29th March

Good Friday: 3rd April

Easter Sunday: 5th April

Easter Monday: 6th April

Winter sports travel insurance is an important part of your holiday booking and we strongly recommend that you have a comprehensive travel insurance policy to cover all your winter sports holiday re-quirements. Under the FSA regulations we are no longer able to arrange travel insurance for our clients. However, as Redpoint Holidays is an Introducer Appointed Representative of Fogg Travel Insurance Services Limited who with Insurers Union Reiseversicherung AG (URV) are authorised and regulated by the Financial Services Authority (FSA) we are able to recommend to you Fogg Travel Insurance Services Limited, who we have used for a vast number of years, and who are winter travel insurance experts over 30 years.

Where to BUY or VIEW the policy cover.� ONLINE at:www.redpoint.co.uk/travel-insurance

Add to your web “favourites” and buy securely online at your leisure. �

You can also add the renowned Fogg Travel Medi-Card, a small fee applies.

� The online maximum age limit is 64 years at the date of departure (unless otherwise stated).

� Off-piste skiing/snowboarding is included, but insurers expect clients to act responsibly.

Travel Insurance


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Essential Holiday InformationPlease read before making your booking to ensure that we request the correct facilities for you:

ROOMING - Most rooms in Austria are “Austrian Twins” this means that there are 2 mattresses with separate duvets and pillows in one bed frame. These rooms are sold as doubles or twins. A triple room is usually one Austrian Twin bed and one single bed, a four-person room is usually made up of 2 Austrian twins. If you prefer completely separate beds, then please request them when making your booking.

FAMILY ROOMS/ADJOINING ROOMS - Families are usually allocated family rooms made up of 2 Austrian twin beds (with an extra bed for a 5). Most family rooms are not separated by a door, often they are just one large space separated by a curtain, hallway or step between them. If you would like completely separate rooms with a door in between them, then please make this clear at time of booking, as this has to be requested direct with the hotel before we can confirm your booking. If you are allocated one room (even with adjoining rooms) it usually has one shared bathroom. If you prefer 2 bathrooms, you need to book 2 separate rooms rather than a family or adjoining room.

SINGLE ROOMS - You will usually be allocated a small Austrian twin room to use as a single and charged a single occupancy supplement.

BATHROOM FACILITIES - Most bathrooms are with a shower not a bath. If you have a preference, then please request this when making your booking.

APARTMENTS - Apartments sleeping from 2 - 11 people are possible, but please let us know a detailed breakdown of who will be sleeping in each room, as the layout of beds varies and some apartments will not suit your group’s needs. A standard four-person apartment is made up of an Austrian twin bedroom (sleeping 2 people) and a lounge room with a pull-out sofa bed (sleeping 2 people). A standard six person apartment is made up of 2 Austrian twin bedrooms (sleeping 2 people in each room) and a lounge room with a pull-out sofa bed (sleeping 2 people). Apartments for more than 6 people usually have more beds in each of the 3 rooms; they do not have additional rooms. If you would like to use the lounge as a living area, then you can request a larger apartment than you need and pay the

underoccupancy supplement to ensure that you have the extra space (for example, a family of 4 can book the 6-Person apartment to have the lounge room free).

COOKING FACILITIES - Cooking facilities are only available in apartments and they vary in each one. Some apartments have a couple of hot plates, a microwave and coffee machine, ideal for making breakfasts and the odd snack. Others also have a full size oven. Let us know if you are planning to cook roast dinners and need use of an oven, so we can ensure that the apartment booked for you has these facilities.

SHOPPING - The shops in Austria are closed on Sundays and close between 6 - 7pm on the other days of the week. If you are staying in apartments and would like us to provide you with a “Breakfast Pack” containing cereals, bread, cheese, ham eggs, orange juice etc. so that you have supplies for your arrival weekend, then please add this to your booking at least one week before your arrival in resort.

ALLERGIES AND DIETARY NEEDS - Note that the rooms have down duvets and pillows, so please let us know if you are allergic to feathers. If you are vegetarian, or have any other special dietary requirements then please let us know when making your booking to ensure you are properly catered for.

SPECIAL REQUESTS - If you are celebrating a special occasion or want to organise a special event for your group, then please let us know and we will prepare it for you. Cakes, flowers, champagne, a special excursion or evening out can be pre-arranged for you.

ACTIVITES, GUIDING & INSTRUCTION - Please pre-book any services that you cannot do without on your holiday. If you have not pre-paid when making your booking, then there is no guarantee that there will be a space left for you on arrival in resort. For example, if you are a beginner and can’t do without ski lessons, make sure you pre-pay your beginner ski lessons to reserve your space in the group - don’t risk being disappointed on arrival.

LUGGAGE & TRANSFERS - Let us know if you are bringing skis or a snowboard, boot bag, push chair, wheelchair, or any oversize luggage with you. Our transfers are usually by minibus and we allow for only

one average-sized suitcase per person unless we hear from you.

NAMES AND D.O.B.S - Please ensure that the passenger names you give us are as written on their passports and that they are spelt correctly. We need dates of birth for anyone under 19 to ensure that they receive the correct discounts.

FLIGHTS - Let us know not only your preferred airport, but also which other airports you would consider flying from, so that we can give you a range of flight options to choose from.

EARLY BOOKING - Our holidays work on a first come, first serve basis. So the earlier you book, the more likely it is that we will be able to cater for your special requests. When booking late, availability will be more limited so you will be asked to fit in with the guests that have booked before you.

ACCESS/MOBILITY - All the hotels have lifts, but the apartments and Bed & Breakfasts do not. Make us aware of your needs so that we can hold the correct room, or a ground floor apartment, for you before you make your booking. Remind us to request assistance for you when we book your flights.

CHILD CARE & BABYSITTING SERVICES - Redpoint do not offer in-house childcare. However, the tourist board offer crèche facilities at each of our local ski areas (Spieljoch, Hochfügen or Hochzillertal) and we are happy to help you to book a place for your child on arrival in resort. We can also assist you in arranging a babysitter in resort on request. Please ask our resort staff for assistance.

CHECK IN AND CHECK OUT TIMES - The standard checkin time is usually between 2 and 3 pm, check-out times are between 10 and 11 am. We do inform the hoteliers of your expected arrival time and they aim to prepare your rooms earlier if at all possible. If you have a late departure, it is worth asking the hotel whether you can keep your room. If you can’t keep your room, your luggage will be stored and the hotels allow you to use the showers and changing rooms in their sauna areas after skiing.



Booking Conditions - Our contract with you1.TO BOOK:Please read the following Booking conditions and the information included in this brochure. You can make your reservation by paying the non-refundable deposit as shown on your quote, or the full amount (if booking within 10 weeks of your holiday start date). Remember to mention any special requests as described in the Essential Holiday Information section. We will send you a confirmation letter and invoice. A binding contract between us comes into existence when we issue the confirmation invoice, which is subject to English law and the jurisdiction of the English courts. Please check that the details on the con-firmation are correct. Any discrepancies should be brought to our attention within 7 days of issue, after which the details shown on the invoice will be presumed to be correct. If after confirmation has been made and your spaces have been reserved, you decide to cancel your booking, the conditions in paragraph 9 will apply.2.PAYMENT OF HOLIDAY:a) A non-refundable deposit is due on making your booking. b) The final balance must be received ten weeks prior to departure. If payment is not promptly made by this day, we reserve the right to treat the holiday as cancelled and apply the cancellation charges set out in paragraph 9. c) Payment for resort services (lift passes,equipment hire, guiding or instruction) can be made either when paying your balance or on arrival in resort. Note that places on any resort service can not be reserved for you until we receive full payment. 3.TRAVEL ARRANGEMENTS:We will usually quote you for flights from your preferred airport. If you prefer, you can book your own. Note that transfer supplements are charged where you book your own flights or arrive or depart at non-standard times. You will be notified of the supplement when making your booking. When we book your flights for you, your contract for your flight is with the airline. If you are delayed or your flight is cancelled it is the airline who should arrange an alternative for you to get you to your original destination airport. As soon as you are aware of any changes to your arrival time, you must notify our resort staff and they will endeavor to offer alternative transfers from your original destination airport to resort as best possible in the cir-cumstances. This may incur an additional charge. If our resort staff have not heard from you in time to make alternative transfer arrangements for you, we can not be held responsible for your travel to resort.

4.FINANCIAL PROTECTION:In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Services Limited (tagis), to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of:• non-flight inclusive packages commencing and returning to the UK • the ground handling aspects of packages where the customer is responsible for arran-ging travel to the destination offered in this brochure (subject to the terms of the insurance policy), for: • a refund of such prepayments if customers have not yet travelled, or • making arrangements to enable the holiday to continue if customers have already travelled. Customers’ prepayments are protected by a topp policy. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request. This policy is provided by Travel & General Insurance Services Limited (tagis), registered number 02527363 and underwritten by International Insurance Company of Hannover Limited (Inter Hannover), registered number 01453123. tagis and Inter Hannover are authorised and regulated by the Financial Conduct Authority. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency,

the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutelyto those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.5.INSURANCE:As a condition of booking, you are required to take out holiday travel insurance providing adequate cover for your requirements. It is your responsibility to ensure that you have adequate cover for your particular needs and for the activities that you undertake on your holiday. 6.YOUR HOLIDAY IS IMPORTANT TO US:It is our objective to ensure that your holiday runs smoothly from the time you book to when you return home. Our team make every effort to ensure your holiday goes to plan. If you feel that your booking has not been dealt with correctly then please contact [email protected] or call 01978 812844. If you have a problem during your holiday, then please notify our resort reps, so that we can find a solution. Often problems can be solved on the spot, so please notify us in resort as soon as possible. Failure to notify a Redpoint rep in resort may affect your rights under this contract.7.IF YOU CHANGE YOUR BOOKING:If, after your booking has been accepted, you wish to alter any detail on the booking we shall do our utmost to satisfy your request. When we can meet a request for an alteration we will confirm the amendment by issuing a revised confirmation of booking. If we receive notification more than 10 weeks before departure, no charge will be made for the alteration. If we receive notification within 10 weeks, an administration fee of £35 will be levied per alteration (in addition to any costs incurred in making the change) and we must receive payment for the alteration within 7 days of confirmation of the booking change. Failure to make payment on time will entitle Redpoint Holidays to cancel your holiday and apply cancellation charges as below. If your proposed change of booking results in changes of flights or ferry crossings, you may have to arrange the changes directly with the travel company. If you have to cancel your holiday as a result of being unable to change your travel arrangements, the normal cancellation charges will apply.



Winter Ski & Board 2015BOOKING CONDITIONS


Period before departure within which written notification is received by Redpoint Holidays.

Cancellation charge expressed as a % of total

More than 42 days Loss of deposit29-42 days 50% of holiday price15-28 days 70% of holiday price0 -14 days 100% of holiday price

Period of notification given to you

Compensation per full fare paying passenger

More than 42 days Nil29-42 days £2015-28 days £300 -14 days £40

8. IF YOU CANCEL YOUR HOLIDAY:Once your booking has been accepted, a valid cancellation can only be made if you give written instructions to Redpoint Holidays. The instructions must be signed by the person who made the book-ing. The effective date for cancellation will be the date that we receive your written instructions at our office. If you cancel, a cancellation charge (being agreed damages to cover our estimated loss) calculated on the scale set out below becomes payable by you as the person who made the booking. Flights and Insurance premiums are non-refundable. Resort Services that have been pre-paid but not taken due to cancellation prior to departure may be refunded in full in some cases.

9. PRICE GUARANTEE:The holiday prices quoted on our website and in our brochure or verbally to you by ourselves or your travel agent (as applicable) are based upon an exchange rate as taken from the Financial Times Guide to World Currencies Table published on the 16th August 2014 and known costs on thatdate. The exchange rates are Euro 1.2457. We re-serve the right to make changes to and/or correcterrors in advertised prices at any time before your holiday is confirmed. We will advise you of any change or correction of which we are aware and of the then applicable price at the time of booking. Once the price of your chosen holiday has been confirmed at the time of booking, we will only increase or decrease it in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable subject to the conditions set out in this clause, in the event of increases or decreases in transportation costs (e.g. fuel, scheduled airfares, or where our costs increase or decrease as a result of any changes in the exchange rates which have been used to calculate the cost of your holiday). Even in the above cases, only if the increase in our

costs exceeds 2% of the total cost of your holiday (excluding insurance premiums) and any amendment charges will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday (excluding insurance premiums and any amendment charges) you will be entitled to cancel your booking and receive a full refund of all monies paid to us (except insurance premiums and amendment charges). A refund will only be payable if the decrease in our costs exceeds 2% as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protec-tion in place.You have 14 days from the issue date printed on the surcharge invoice to tell us in writing if you want to cancel or purchase another holiday. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We promise not to levy a surcharge within 30 days of departure. Please note that errors occasionally occur. You must check the price of your chosen hol-iday at the time of booking.

10. IF WE CHANGE/CANCEL YOUR BOOKING:Your holiday arrangements are planned many months in advance and on rare occasions it may be necessary to make modifications to them and we reserve the right to make such changes at any time. In the majority of cases such changes will be minor, but if they are of a more substantial nature we will do our best to advise you prior to your de-parture. If we are forced to make major changes (including cancellations) notified before departure to your holiday we will pay you compensation in accordance with the table below. Major changes will comprise such events as: Stay in resort reduced by over twelve hours or Change of accommodation to a lower standard. If you choose to accept the changed arrangements, we will pay you compensation on the scale shown below. If you choose not to accept the changed arrangements we will refund you all money you have paid us plus compensation on the scale

shown below. However in no case will we pay compensation if the change is due to an event listed in paragraph 12 below. On rare occasions the accommodation we have reserved for you may not be available on your arrival owing to an incident outside our control, in respect of which we may not have been notified in time to advise you before your departure. If this occurs we will endeavour to provide an accommodation of equivalent standard and with the same amenities if possible. If the only available accommodation is of a lower standard, we will refund the difference in price together with a compensation payment of £40 per person, as described below.

11. FORCE MAJEURE:Compensation arrangements do not apply to, and we reserve the right to cancel your holiday in the event of changes caused by reason of war, threat of war, riots, civil strife, terrorist activity, industrial disputes, natural/nuclear disasters, fire, technical problems to transport, airport closures, adverse weather conditions and similar events beyond our control.

12. OUR RESPONSIBILITY:Redpoint Holidays has taken all reasonable steps to ensure that the services provided by our suppliers are of an acceptable standard. Redpoint Holidays will accept responsibility for the standard of services provided to you. We will accept re-sponsibility for the proven negligent acts and/or omissions of our employees and agents whilst acting within the scope of or in the course of their employment in respect of claims arising as a result of death, bodily injury or illness to you or any member of your party. No Liability can be accepted for any negligent acts or omissions of air or sea carriers, whose responsibilities are governed by international convention. We cannot accept any liability for loss, damage or expense resulting from Force Majeure or any event outside our control where such events delay, extend or compel a change in holiday arrangements. We will


Winter Ski & Board 2015BOOKING CONDITIONS

Winter Ski & Board 2015 41Website: www.redpoint.co.uk | Tel: 0345 680 12 14

not be liable for any damages either for death, injury or illness or for any breach of contract if the same is due to unusual and unforeseeable circumstances beyond our control, the con-sequences of which could not have been avoided even if all the care had been exercised, or due to an event which even with all due care we could not foresee or forestall. We cannot accept liability for any inconvenience, discomfort or annoyance, which you may possibly suffer from building works being carried out on property, such work being beyond our control. We do not accept liability for clients who are under the influence of Alcohol or Drugs. We cannot be held responsible for any extra activities you engage in during your holiday, which are not provided through us.

13. MISBEHAVIOUR:(i) We reserve the right in our absolute discretion to terminate without notice the holiday arrange-ments of any customer whose behaviour is such that it is likely in our opinion to cause distress, damage, danger or annoyance to our other customers, employees, property or to any third party. If you are prevented from travelling because in the opinion of any person in authority you appear to be unfit to travel or likely to cause discomfort or disturbance to other passengers our responsibility for your holiday thereupon ceases. Full cancellation charges will apply and we will be under no obligation whatsoever for any refund, compensation or costs you may incur. (ii) Under no circumstances are you entitled to sub-let or share your accommodation with anyone other than those passengers shown on your booking.

14. TRAVEL DOCUMENTS:a) It is your responsibility to ensure that you have the correct travel documents for your holiday. If you are a UK citizen, a valid passport and no visa is required for travel to Austria at time of going to print. (b) You should also take your European Health Insurance Card, which has replaced the E111 Form (applications available from the Post Office or apply online at www.ehic.org.uk).

15. YOUR HEALTH & FITNESS:All persons taking part in sporting activities should be in good health and have a level of fitness suitable for doing the chosen sport. You must advise us in advance of any disability,

medical condition (including pregnancy) or behavioural problem experienced by you or any member of your party. We reserve the right for ourselves, reps, employees and agents to refuse participation to any person if, in our opinion, that person is not fit for whatever reason (including by influence of drugs or alcohol) to participate in that sport or activity. No refunds will be given to people who are refused participation in a sport under this clause.

16. MEDICAL CONDITIONS AND DISABILITIES:If you or any member of your party have any medical problem or disability which may affect your holiday, please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements. In any event, you must give us full details in writing at time of booking by completing the Client Information Form available on request by calling our Booking Hotline. You must also promptly no-tify us of any deterioration or adverse change in or development of any medical conditions or disability which may affect your holiday. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we must reserve the right to decline the booking or, if full details are not given at the time of booking, cancel when we become aware of these details.

17. AGE:A booking can only be accepted from persons under 16 years if accompanied by an adult re-sponsible for them. Persons under 18 years must have their booking forms countersigned by a parent or guardian. Please note that many of the activities have age or height restrictions; for more information on individual activities, call the Booking Hotline (0345 680 12 14)

18. BROCHURE:This brochure was published in September 2012 and we reserve the right to make changes to the particulars detailed in this brochure at any time after publication. Since we include so much detail in the brochure and it is prepared up to six months in advance - there may be occasions when an ad-vertised facility may be altered or withdrawn for reasons outside our control during your own particular holiday. For example, planned entertainment may be changed or cancelled or

during the low season a swimming pool may be closed. If a significant part of your holiday is not available then we will compensate you in respect of that loss of facility. Further, the operation of certain amenities and facilities may be subject to local licensing laws or religious holidays. The operation and supervision of overseas property, transport, and other services is subject to local laws, will be that of the country you are visiting, and not that of the UK.

19. HOTEL RATINGS:The hotel ratings used in the Redpoint Holidays brochure are the Austrian tourist classification.

20. SPECIAL REQUESTS:Special requests will be passed on to our suppliers on your behalf, but are allocated at the supplier’s discretion and cannot be guaranteed by Redpoint.

21. DATA PROTECTION:Any information that you give to us is used solely for the purpose of arranging your holiday. If you subscribe to our e-mail newsletter or ask to receive a copy of our annual brochure, then your details will be kept on record and used for this purpose only. We do not use your information in any way that contravenes the Data Protection Act.

22. LEGAL IDENTITY:Redpoint Holidays is a limited company registered in England number 3577563. Registered Address:The Annexe, Trinity Hall, Acrefair, LL143SF

23. IF YOU HAVE A PROBLEM THAT REMAINS UNRESOLVED: It is important that you report any problems to a Redpoint representative in resort, as failure to do so may result in our being unable to deal with your dispute at a later date. Should the problem not be resolved to your satisfaction whilst in resort, please contact us in writing within fourteen days of your return home explaining the nature of the dispute. We will acknowledge your letter within 14 days of receipt and will reply in full to your complaint within a further 28 days of that. In the event that we are unable to resolve the dispute between us, the matter will be referred to arbitration. The Arbitrat-or’s decision will be final.


Redpoint Holidays Ltd The Annexe, Trinity Hall - Acrefair - LL14 3SF - UK

Call or email us: Booking Hotline Tel: 0345 680 12 14UK Office Tel: (+44) 1978 812 844 [email protected]

atwww.parkhouse-evans.co.uk

Allcontentandimages©Redpoint2012/13

www.redpoint.co.uk


redpoint winter 2015 brochure

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