registration of e-demand against customer rake

REGISTRATION of e-DEMAND AGAINST CUSTOMER RAKE REQUIREMENT

Copyright © 2014 Centre for Railway Information Systems

USER GUIDELINES

e-DEMAND REGISTRATION

Steps to follow for registration of e-Demand:

1. e-Demand should be registered by the Consignor/Sponsor

2. For registration of e-Demand, Rake CRR should be sanctioned by the Railway Authority

first

3. e-Demand are registered by selecting individual sanctioned Rake CRR

4. In Sanctioned Programme menu, select Customer Rake Requirement' sub menu

5. In Sanctioned Programme screen, enter the filters to fetch the desired sanctioned Rake

CRR

6. If either of eDemand Reference Id or Demand Id is shown, it means that demand has

been already registered against this Rake CRR

7. Select the sanctioned Rake CRR for which e-Demand is to be registered

8. Click on 'E-Demand Registration' button

9. E-Demand registration is a three step process

10. In Step-1, enter the following details and click on Next button



Consignor Address

Expected loading Date

Booking Remarks

11. In Step-2 stock details are shown, click Next to proceed to Step-3



12. In Step-3, the WRF details are shown, depending on its applicability

13. Enter the following details in this step

Sales Tax Applicable Flag (Y/N)

Risk Rate

Paid Type

Scheme code (optional)

Demand Expiry Date (optional)

14. Option to save loading pattern is also provided here

15. Enter correct Captcha code and click on Submit

16. System generates a OTP and sends it to the registered phone and email id of the user for

verification purpose



17. In e-Demand menu, go to Registration submenu

18. Click on Retrieve to see e-Demands



19. On click of 'Register Demand', you will get this screen

20. Select the available option for payment of Wagon Registration Fee

21. In case not received the OTP for verification, Click on 'Generate OTP' button to receive

security code on your registered mobile number

22. Enter the received OTP and click on 'Register' for completion of e-Demand Registration

process

23. The demand registration successful message will appear

24. Click the OK button, to enable row selection

25. In order to view the pdf of confirmation slip for selected demand, select the row and then

click the pdf icon in front



26. The confirmation slip obtained for registered e-Demand is required to be signed

and furnished to the goods clerk before loading of consignment

27. Select the e-Demand and click View Details to get the Demand details



28. E-Demand thus registered is also visible in TMS screen, highlighted by a separate

colour



B. WRF COLLECTION

1. There are four options available for WRF for e-Demand Registration

WRF not applicable (waived)

WRF collection through Lumpsum Account

WRF collection through IRCTC payment gateway

WRF collection through epayment task (to be released later)

2. For WRF collection through Lumpsum Account, customer should have Lumpsum

account available at booking station

Ensure there is sufficient balance in the Lumpsum account before proceeding

for demand registration

3. Confirmation slip is generated by the system after registration of demand and

payment of WRF through Lumpsum Account of customer

4. This information is also received in PDF format in the email-id of the user





6. For WRF collection through online payment

7. Similar Confirmation slip after registration of demand and payment of WRF

through online payment will be obtained. The slip indicates payment details



registration of e-demand against customer rake

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