www.hexaware.com

Reinventing Your BI LandscapeWHITEPAPER

2

Reinventing Your BI Landscape 3

The BI Reinvention Program 5

BI Profiling Questionnaire 7

Ten-Point Framework 7

The Future State - BI Radar 8

Conclusion 9

Table of Contents

3

Every business software system has an economic life. This essentially means that a software application exists for a period of time to accomplish its intended business functionality after which it has to be reinvented. This is a fundamental truth that has to be taken into account when a product is bought or for a system that is developed from scratch.

During its useful life, the software system goes through a maturity life cycle - This can be referred to as it the “Value Curve” to establish the fact that the real intention of creating the system is to provide business value. Business Intelligence Value Curve typically goes through the following phases as shown in the diagram:

Reinventing Your BI Landscape

The Business Intelligence Value Curve

Tangible

from DW

Experimentsand some successes

Baseline

Proliferationof subject

areas createsduplication

of data

Assess DW for appropriatness and leveragability

Tie into broader framework for

future Addressscalability

issues

Higher levelsof integration

Build knowledge into products

Extendapproaches

that work

Usage decline due to lack of data completeness

Stage 1Deployment & Proliferation

Stage 2Leveraging for Enterprise

Decision making

Stage 3Integrating and sustaining

Stage 4Reinvent

Newer technologies to be Evaluated

Newer technology adopted

eul

aV sse

nisu

B

Time

Increasing problems with DW scalability

6

The motivation to reinvent can be many. It is understood that the organization has already felt the need to reinvent (or reorient) and it is now only a matter of “How to do it”.

7

Reinvention, in simple terms, is to move from Point A (Current State of BI in the organization) to Point B (The Future State).

Peter Drucker proposed the concept of a Business X-ray in his famous book “Managing for Results” with the notion to analyze the current state of the business before taking any action (across products, markets and distribution channels) to make the business better. Similar to that notion is the concept of “Business Intelligence X-Ray”.

The BI Reinvention Program

What is Reinvention?

8

The first step to reinventing your BI program is to calibrate the current state of the BI landscape. Though many organizations do this in many different ways, we at Hexaware, use 2 major tools, perfected over a period of time. They are:

1 BI Profiling Questionnaire - This measures the customer propensity and necessity to reinvent.2 Ten-Point Framework - This is a detailed framework that looks at the current landscape from 10 different dimensions (viz. Sources, ETL, Reporting, Security, Metadata etc.) and provides a health sheet on the current state.

These two tools put together constitute the Business Intelligence X-Ray for any organization. With this, the organization has a good feel for where they currently are (Point A). Point B, where you want to go, is basically a menu of items straddling the entire spectrum of possibilities (viz. Platform migration, Consolidation, EII, Data mining, Simulations, Complex Event Processing, Customer Experience Analytics, Cloud Analytics, DW Appliances etc.).

The Business Intelligence X-Ray

SCORECRITERIA

9

The first part of the Business Intelligence X-Ray is the Profiling Questionnaire. This questionnaire has a set of questions and covers the following areas:

1 Business Process2 BI Architecture3 Data4 Analytics or Knowledge5 Decisioning

This questionnaire is answered through a focused workshop which involves all the key BI stakeholders and provides the first view of current state of BI landscape. This workshop is followed by an education session on those new areas within BI that are relevant for the organization.

BI Profiling Questionnaire

Ten-Point Framework looks at the BI technology infrastructure from ten different dimensions and provides a set of recommendations for each of the areas. The coverage is as tabulated below:

Ten-Point Framework

The Ten-Point Framework

4

The Ten-Point Framework covers the following areas:

The future state of BI in an organization has a menu of possibilities both in terms of changes to “What Information gets delivered” and also on “How Information gets delivered”. At Hexaware, we call this the BI Radar and once the current state assessment is completed, the possi-bility of Reinvention in the specific organizational context becomes clear with specific boundaries. Some of the possible options are shown in the diagram below:

The Future State - BI Radar

5

The BI Radar

In summary, the following are the key highlights of this whitepaper:

1. Periodically reinventing the BI landscape is a necessity in all organizations to derive the full benefits of BI implementation.2. Reinvention, in simple words, means moving from Point A (Current state of BI) to Point B (Future state of BI)3. To assess the current state, a methodology called “Business Intelligence X-Ray” is proposed. This comprises of 2 parts – BI Profiling Questionnaire and the 10 Point Framework4. Once the current state is assessed, organizations have a menu of choices for the future state of BI. In our organization, we call this the “BI Radar”.5. The Business Intelligence X-Ray along with the BI Radar can help organizations move in the right direction in their journey to “Reinvent the BI programs” for maximum business impact.

Conclusion

10

India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel : +91-22-67919595Fax : +91-22-67919500

EU HeadquartersLevel 19, 40 Bank Street,Canary Wharf,London - E14 5NRTel: +44-020-77154100Fax: +44-020-77154101

APAC Headquarters180 Cecil Street,#11-02, Bangkok Bank Building,Singapore 069546Tel : +65-63253020Fax : +65-6222728

NA HeadquartersMetro 101, Suite 600,101 WoodAvenue South, Iselin,New Jersey - 08830Tel: +001-609-409-6950Fax: +001-609-409-6910

About HexawareHexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Our focus lies on taking a leadership position in helping our clients

attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight by

‘Powering Man Machine Collaboration.’ We are now on a journey of metamorphosing the experiences of our customer’s customers by leveraging our

industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.’

  We serve customers in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Professional Services

(Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics. We deliver highly evolved services in Rapid Application prototyping, development and

deployment; Build, Migrate and Run cloud solutions; Automation-based Application support; Enterprise Solutions for digitizing the back-office; Customer

Experience Transformation; Business Intelligence & Analytics; Digital Assurance (Testing); Infrastructure Management Services; and Business Process Services.

  Hexaware services customers in over two dozen languages, from every major time zone and every major regulatory zone. Our goal is to be the first IT services

company in the world to have a 50% digital workforce.

Safe Harbor StatementCertain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

www.hexaware.com | marketing@hexaware.com © 2019 Hexaware Technologies limited. All rights reserved.